PayPal - What is a canceled reversal (IPN)?

The Canceled_Reversal status on your Instant Payment Notification is a new payment status which replaces the Canceled status. This means a reversal has been canceled (e.g. you, the merchant, won a dispute with the customer and the funds for the transaction that was reversed have been returned to you).

The above information is for reference only

PayPal - What is Instant Payment Notification (IPN)?

Instant Payment Notification, included with Website Payment products, Express Checkout, and Standard Checkout, is available to our Premier and Business members. Instant Payment Notification allows you to integrate your PayPal payments with your website's back-end operations, so that you get immediate notification and authentication of any PayPal payments and disputes you may receive.

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PayPal - How does Instant Payment Notification work (IPN)?

When a customer makes a payment to you, PayPal will post a notification to your server at a URL you specify. Included in this notification will be all of your customer's payment information (e.g. customer name, amount) as well as a piece of encrypted code.

When your server receives a notification, it must then post the information, including the encrypted code, back to a secure PayPal URL. PayPal will authenticate the transaction and send confirmation of its validity back to your server.

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Are there any guidelines when setting my password?

All accounts must have passwords. The password is used to identify the person using an account as an authorized user and to prevent unauthorized users from having access. The purpose of these guidelines is assist you in creating, protecting, and changing passwords so they are strong, secure, and protected.

When setting the password for your Account, consider the following password Best Practices:

1. Passwords should be at least 8 characters. However, MORE is BETTER.
2. Passwords should contain a mix of upper and lowercase letters, a mix of letters and numbers, or a combination of upper and lower case letters and numbers.
3. DO NOT use blank spaces or symbols (#, $, @, etc).
4. Passwords should be something you can easily remember, yet hard for someone else to guess.
For example, a phrase like "Bob and Susan got married March 3, 1998" could become BaSgm3398.
5. Passwords should not be all numbers or contain alphabetic or numerical sequences (i.e., “cde” or “345”).
6. Passwords should not be a proper name or a word recognized by any dictionary.
* Do not includes words from another language.
* Do not add numbers to the beginning or end of words or proper names.
* Do not use your initials preceded or followed by numbers.

The above information is for reference only

PayPal - How do I activate Instant Payment Notification (IPN)?

Ec2Biz E-Store System is already have notification variable, so do not need change setting in your profile.

For other system, you can activate Instant Payment Notification (IPN) from your Profile.

Note: Before activating IPN, please read the instructions to ensure that you can support the notification and authentication system.

Here's How:

1. Log in to your PayPal account.
2. Click the Profile subtab.
3. Click the Instant Payment Notification Preferences link in the Selling Preferences column.
4. Click Edit.
5. Click the checkbox and enter the URL to which you would like to receive HTML posts.
6. Click Save.

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Do you include debugging and installation services?

Our basic support service is provided free of charge, but does not include debugging or installation of third-party software programs, scripts or designs.

If you need above service, you may purchase Customized Support.

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Am I allowed to host adult content?

No, any adult material is NOT allow on our plans, including pornography, porn, erotic, etc.

This also applies to any advertisement that you show on your site.

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Do you allow SHOUTcast?

Sorry, at this time we do not allow SHOUTcast to be ran on our shared servers, SHOUTcast requires a lot of resources from the server.

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Do you offer Mssql with any of your hosting plans ?

Currently we do not offer support for Microsoft SQL or ms sql on shared hosting. We support both MySQL and PostgreSQL only.

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Do you allow LeoBBS?

Sorry, at this time we do not allow LeoBBS to be ran on our shared servers, LeoBBS requires a lot of resources from the server.

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I can't login to "Administer Center". What is the problem?

1. To ensure that your Login ID (E-Mail address) is correct.
2. Password is case-sensitive. please ensure you're typing the password in correct case.
3. Your browser must be set to allow cookies, otherwise our server will not recognize you when you try to login.

Occasionally you can get a corrupted cookie set on your computer. If this happens, you must delete the bad cookie so a new one can be set by our server.
In Netscape 6.0 and higher, Mozilla, and other Mozilla-based browsers, go to Tools->Options, select "Privacy and Security," Select "Cookies." On the right, there will be a button labelled "Clear Cookies Now" click this button.
For Internet Explorer, go to Tools->Internet Options, you can either then click the button labelled "Delete cookies".
Once you delete the bad cookie, you should be able to login again.

If still can't login, you may try to click the "Forget Password" button on login page, you should receive the new password and old password does not work.

The above information is for reference only

Can I have full FTP access?

Full FTP access is not available with E-Store System for two reasons.

1) The enhanced functionality of E-Store System File Manager - everything you need should be available through this feature.

2) To protect customers on shared servers from the uploading of files that may slow the performance of sites across the entire server.

This policy, while it may seem inconvenient, is designed for your protection.

The above information is for reference only

Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing.....

Your internet provider is blocking you from using anyone's outgoing mail servers but their own. Many major ISP's are blocking outgoing emails.
The reason they do this is to prevent you from using their internet connection for spamming purposes.

You will still be able to send emails, but only by using your ISP'S outgoing mail server.
Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

The above information is for reference only

Why won't my email address work?

Make sure you set it up exactly by looking at mail tutorials

> Make sure your user name is all lowercase and password is CaSe SenSiTiVe.
> Make sure you have created the email address in your control panel.
> Change the user name to the full email address. Example: username@domainname.com

The above information is for reference only

Do you support IMAP?

Yes, IMAP is supported and featured in all our hosting solutions.

By default, IMAP clients connect to TCP/IP port 143 on the mail server.

The above information is for reference only

Main difference between IMAP and POP3

The POP3 protocol assumes that there is only one client connected to the mailbox. In contrast, the IMAP protocol allows simultaneous access by multiple clients. IMAP is suitable for you if your mailbox is about to be managed by multiple users.

The above information is for reference only

Are you able to send emails but not receive?

Either your domain is out of disk space, or your e-mail address itself is out. You will need to increase the amount of disk space to receive mail again.

Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

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What is my database server name?

On our shared hosting system, your database server will never be "localhost".

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What is my MySQL Username or Database Name?

If you have forgotten your MySQL username or MySQL database name, go to your Plesk control panel to check them.

Your database and user naming syntax is:

username_mydatabase
username_mydbuser

Example:
C0801001234567_mydatabase
C0801001234567_mydbuser

* Where C0801001234567 replace your system user name.

The above information is for reference only

What are your DNS servers?

Our nameservers are:

• ns1.powersx.com
• ns2.powersx.com

Most registrars only require nameserver hostnames, not the IP addresses that are also shown above.

The above information is for reference only

I uploaded my pages, but still see the default ec2Biz page?

There are a few possible answers

1. The default page is stuck in a cache and you aren't seeing the new content yet. Try refreshing your browser a few times. If that doesn't update the page, call it specifically by typing http://www.yourdomain.com/index.html .


2. The ec2Biz page is called index.html. If your uploaded homepage is called index.htm you need to delete the index.html page.


3. Check you have uploaded your files to the correct directory. The main website is at the /httpdocs directory.

The above information is for reference only

Do you support PHP5?

Yes, You can easily run PHP5 in one of two ways.

1. You can name your php files with an extension of .php5
2. Place the following line in an .htaccess file in your httpdocs folder:
   
   AddHandler fcgid-script .php

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Do I get confirmation of my order?

Yes, you will receive an email with confirmation that you site has been successfully submitted to our search engines and directory list.

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What is Website Promotion?

Website promotion service that allows you to submit your website to over 1,000 search engines and directories with one easy form.

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How long does the Website Promotion process take?

The Website Promotion service starts as soon as you complete your order. Your site can experience new traffic within 2 weeks of completing the form.

The above information is for reference only

Why do I need to submit my site to all of these search directories?

Search engines and directories are the main source of traffic to every website. Using the ec2Link.com Website Hosting service will get your site listed and boost your link popularity which is critical in getting your site's ranking on search engines.

The above information is for reference only

What do I have to do to submit my website?

The ec2Link.com Website Hosting service is the easiest to use anywhere. All you have to do is complete one simple form that describes your website and give us your web address and hit submit, that is it.

The above information is for reference only