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Email Tutorial

How to setup your email account on Windows Phone 7 Mobile Device
How to setup your email account on Windows Phone 7 Mobile Device

Configuring your Windows Phone 7 device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Windows Phone 7 device.

Currently tested devices are:
- HTC Radar
- SAMSUNG Focus
- LG Optimus 7
*** The above information is for reference only, Please seek independent technical advice if found necessary.
What is mail policy and email limits?
What is mail policy and email limits?

Mail Limits

There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 60 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

We have a maximum size of emails of 30 MByte and under, any email over 30 MByte will be automatically rejected, please use your FTP to transfer big files!

Mailing Lists Rules
1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.
2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.
3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.
4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Outlook Express Setup Tutorial
Outlook Express Setup Tutorial

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to setup your email account on Android Mobile Device
How to setup your email account on Android Mobile Device

Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

Currently tested devices are:
- Nexus One
- HTC Desire
- HTC Hero
- HTC EVO
- HTC Incredible
- HTC Dream
- HTC Magic
- HTC Aria
- HTC Wildfire
- HTC Sapphire
- T-Mobile G1
- Motorola Droid
- Motorola Milestone
- Samsung Galaxy S
- Samsung Fascinate
- Samsung Vibrant
- Samsung Epic
- Samsung Mesmerize
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to configure Outlook Express With POP Before SMTP Relay
How to configure Outlook Express With POP Before SMTP Relay

Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 60 minute.

In other words, you need to check your mail first, only then you can send your messages.

To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

Localization
Localization

為令“網上商店”能配合您的運營環境，所以系統需要進行“本地化”的“初始設定”。

“本地化”的意思是整個系統能以您指定的環境執行各種任務，包括指定的“貨幣匯率”、“語系”、訂單狀態”、以及“國別和地區”。

這份指南將介紹“本地化”中的各項設定。

“貨幣設定”包含以下資料：
- 名稱
  貨幣的“英文”名稱
- 代碼
  貨幣的代碼，必需為三字元的英文大寫，例如“HKD”，詳情可參考 http://www.oanda.com
- 左邊符號
  貨幣的左邊符號，例如“$”
- 右邊符號
  貨幣的右邊符號
- 小數點符號
  貨幣的小數點符號，例如“.”
- 千位符號
  貨幣的千位符號，例如“,”
- 顯示小數點後幾位
- 匯率比值
  如使用“更新匯率”功能，則無需更改此值，如屬“預設貨幣”，則必需為“1”
- 預設值
  選擇整個“商店”和“系統”的預設貨幣，預設貨幣以外的均視為“參考貨幣”
“語系設定”包含以下資料：
- 名稱
  系統內置，不能修改
- 代碼
  系統內置，不能修改
- 預設值
  選擇整個“商店”和“系統”的預設語系
“訂單狀態”包含以下資料：
- 訂單狀態名稱
  針對顧客訂單處理流程的狀態“中英文”名稱，一般預設狀態為“等待處理”
- 收益狀態
  系統辦認是否屬實際收益的訂單，例如“貨運中”可設為“收益狀態”，“等待處理”、“訂單已取消”則不應設成“收益狀態”
- 預設值
  針對訂單的首個狀態
“國別”包含以下資料：
- 名稱
  “中英文”國別名稱，除自訂一些新增國別外，一般情況下使用系統預設的便足夠而無需修改
- ISO Code (2)
  二位字母“國家名稱及代碼”
- ISO Code (3)
  三位字母“國家名稱及代碼”
- 地址格式
  選擇合適的地址格式，為配合國際化，一般預設狀態為“2”
  1. city / country
  2. city, state / country
  3. state / country
  4. postcode / country
  5. city / country
“地區”包含以下資料：
- 地區名稱
  “英文”地區名稱
- 地區碼
  二位字母的地區碼，此地區碼不同於“國家代碼”，請勿混淆
- 國別名稱
  選擇該地區所屬的“國別”
針對“支援服務記錄”的動作：
- 編輯
  修改已經建立的“設定值”。
- 刪除
  刪除已經建立的“設定值”，己運作的商店不宜進行刪除動作
注意事項：
- 除“初始設定”外，營運中的商店網站不應再修改上述各項“本地化”設定，否則引致損壞已儲存的各種資料
- “貨幣設定”裡被設成預設值的貨幣，將被視為整個商店及系統的基礎貨幣，若有更改，需自行把各項如“產品價錢”、“運費”、“手續費”等汲及金額的數值進行更新，系統不會自動更新這些資料
- 系統不會自動更新“貨幣匯率”，如需更新請點擊“貨幣設定”的“更新匯率”按鈕
- 除“訂單狀態”可按需要增減外，其他本地化設定建議使用系統預設值
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Live Support
Live Support

當網路購物已經成為一種普遍的消費型態，線上即時客戶服務就變成現今電子商務必然的趨勢！當你的顧戶需要緊急技術支援，或者是在結束一筆網路交易之前對你新促銷活動有疑問，在這些情況下，透過電子郵件的客戶服務並不能在第一時間滿足顧客的需求。

當你想要提供最新的促銷活動或是告訴你的訪客尚未公佈在網站上的新消息時，線上即時的客戶服務就可以搶先提供最新的訊息以及創造更多的銷售機會。

“線上即時支援服務”的客戶服務提供你的顧客在第一時間與客服專員交談溝通，並且享受最直接的服務。

幫助用戶提供最即時最直接的客戶服務是“線上即時支援服務”（Live Support）的任務。

“線上即時支援服務”能由多位客服人員登入操作，一旦登入後，只要沒有關閉管理視窗，您可執行其他工作而無需專注，直至當線上客戶主動要求支援時，服務視窗會出現提示訊息。

進入“線上即時支援服務”：
1. 點擊主選單的“訊息中心/電子報”
2. 點擊左選單的“線上即時支援服務”
3. 點擊主螢幕的“登入”
客服人員開始聊天支援：
- 待線上用戶點擊“線上即時支援服務”按鈕
- 管理視窗發出提示，要求支援的用戶稱呼出現在“等待支援”的名單內
- 點擊“用戶稱呼”或“錄色剔號”按鈕，開始文字聊天交談
- 若希望忽略該用戶，請點擊“紅色X”按鈕
- 雙方可在“文字輸入區”輸入語句
- 若希望加強語氣，可加插“笑臉”
- 完成每段交談後，點擊“傳送”按鈕
在多位線上用戶間交替“聊天”：
- 在任何情況下，點擊“在線中”的用戶稱呼，即可轉換至該用戶的交談環境，先前用戶的交談視窗將顯示“等待中”
將線上用戶轉移給其他客服人員：
- 若多於一位的客服人員在線，稱呼將在“在線客服名單”內顯示
- 將欲轉移的“線上用戶”，點擊“轉移名單”並選擇欲替換的“客服人員”稱呼
邀請“線上用戶”聊天：
1. 在“線上即時支援服務”主頁點擊用戶名單
2. 正在瀏覽的線上用戶螢幕將出現“邀請訊息”
3. 若線上用戶接受邀請，即可開展聊天
注意事項：
- “線上即時支援服務”雙方只能以文字交談
- “線上即時支援服務”可由多位客服人員同時登入操作，但每位客服人員的真實Internet Protocol（IP地址）必需不相同
- 每位客服人員登入支援系統後，只要不關閉管理視窗，仍可進行其他工作，若有線上用戶點擊支援按鈕，管理區將自動置於最前，若登入時選擇啟用“聲音提示”，系統將播出提示聲音給客服人員知悉
- “線上即時支援服務”只有在任一客服人員登入後方在線上商店運作，若所有客服人員登出，或管理區被關閉，即時支援服務將終止
*** The above information is for reference only, Please seek independent technical advice if found necessary.
E-Mail Templates
E-Mail Templates

“電子郵件樣式”（包括SMS“傳送手機短訊”範本）能讓您預先編輯所有在“線上商店”網站的“電子郵件”範本，令您寄出的每一封郵件都具備專業風範，而且在管理上更有效率。

透過郵件範本，每封寄出的郵件內容都會被套用到相關的範本，而且透過預設標籤，一些重要的訊息均會直接在標籤中套用，令您節省以往需要撰寫全編郵件的時間。

郵件範本主要包含“上款”、“下款”、以及動態“標籤”所組成，並且以純文字型式儲存，避免收信者不能開啟帶HTML郵件的煩惱。

進入“電子郵件樣式”管理：
1. 點擊主選單的“系統工具”
2. 點擊左選單的“電子郵件樣式”
3. 點擊主螢幕合適的範本名稱
“電子郵件樣式”包含的資料：
- 郵件主題 - 郵件的主題範本
- 寄出型式 - 這範本的寄出型式
- 郵件內客 - 郵件的內客範本
“電子郵件樣式”的動態“標籤”：
- 通用“標籤”：
  - [[EMAIL:SITE_NAME]]網站主題
  - [[EMAIL:SITE_DESCRIPTION]]網站說明 / 簡介
  - [[EMAIL:SITE_KEYWORDS]]網站關鍵字
  - [[EMAIL:HOME_URL]]網站網址
  - [[EMAIL:COMPANY_NAME]]公司名稱
  - [[EMAIL:COMPANY_ADDRESS]]商店地址
  - [[EMAIL:COMPANY_TEL]]公司聯絡電話號碼
  - [[EMAIL:COMPANY_FAX]]公司傳真機號碼
  - [[EMAIL:COMPANY_SERVICE_TEL]]客戶服務電話號碼
  - [[EMAIL:STORE_OWNER]]商店負責人名稱
  - [[EMAIL:STORE_OWNER_EMAIL]]主要電子郵件
  - [[EMAIL:STORE_ENQUIRY_EMAIL]]客戶查詢郵件地址
  - [[EMAIL:STORE_ORDER_EMAIL]]新訂單通知電郵地址
  - [[EMAIL:CURRENT_DATE]]當前日期
- “客戶新參加”自動回覆：
  - [[EMAIL:PENDING_APPROVAL_CONTENT]]“客戶新參加”待批核自動回覆內容
  - [[EMAIL:CASH_POINTS_CONTENT]]新會員獲贈“現金積分”說明內容
  - [[EMAIL:GIFT_VOUCHER_CONTENT]]新會員獲贈“電子禮券”說明內容
  - [[EMAIL:DISCOUNT_COUPON_CONTENT]]新會員獲贈“優惠券”說明內容
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  - [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
- 新會員獲贈“電子禮券”說明：
  - [[EMAIL:GIFT_VOUCHER_AMOUNT]]電子禮券價值
  - [[EMAIL:GIFT_VOUCHER_CODE]]電子禮券啟用編號
  - [[EMAIL:GIFT_VOUCHER_REDEEM_URL]]電子禮券啟用超連結
- 新會員獲贈“優惠券”說明：
  - [[EMAIL:DISCOUNT_COUPON_RULE]]使用條款
  - [[EMAIL:DISCOUNT_COUPON_CODE]]禮券啟用編號
- 新會員獲贈“現金積分”說明：
  - [[EMAIL:CASH_POINTS_AMOUNT]]積分數量
  - [[EMAIL:CASH_POINTS_VALUE]]積分價值
- “客戶新參加”待批核自動回覆：
  - 沒有適用的標籤
- “客戶新參加”待批核通知：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  - [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
  - [[EMAIL:CURRENT_DATE]]當前日期
- “客戶新參加”通知：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  - [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
  - [[EMAIL:CURRENT_DATE]]當前日期
- “新訂單”自動回覆：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:ORDER_ID]]訂單編號
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_CURRENCY]]訂單貨幣
  - [[EMAIL:ORDER_STATUS]]訂單狀態
  - [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結
  - [[EMAIL:ORDER_PRODUCTS]]訂購產品資料
  - [[EMAIL:ORDER_TOTAL]]訂單總計
  - [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料
  - [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料
  - [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式
  - [[EMAIL:ORDER_COMMENTS]]訂單備註內容
- “新訂單”通知：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:ORDER_ID]]訂單編號
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_CURRENCY]]訂單貨幣
  - [[EMAIL:ORDER_STATUS]]訂單狀態
  - [[EMAIL:ORDER_RECEIPT_URL]]訂單收據超連結
  - [[EMAIL:ORDER_PRODUCTS]]訂購產品資料
  - [[EMAIL:ORDER_TOTAL]]訂單總計
  - [[EMAIL:ORDER_DELIVERY_ADDRESS]]訂購貨運資料
  - [[EMAIL:ORDER_BILLING_ADDRESS]]訂購帳單資料
  - [[EMAIL:ORDER_PAYMENT_METHOD]]訂購付款方式
  - [[EMAIL:ORDER_COMMENTS]]訂單備註內容
- “新訂單”通知 (SMS)：
  - [[SMS:ORDER_ID]]訂單編號
- “線上查詢”聯絡自動回覆：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:ENQUIRY_DATE]]查詢日期
  - [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門
  - [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度
  - [[EMAIL:ENQUIRY_CODE]]查詢編碼
  - [[EMAIL:ENQUIRY_SUBJECT]]查詢主題
  - [[EMAIL:ENQUIRY_COMMENTS]]查詢內容
  - [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢
  - [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單
  - [[EMAIL:SUPPORT_URL]]查詢網址
- “線上查詢”聯絡回應自動回覆：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ENQUIRY_CODE]]查詢編碼
  - [[EMAIL:SUPPORT_URL]]查詢網址
- “線上查詢”聯絡回應自動回覆通知：
  - [[EMAIL:ENQUIRY_DATE]]查詢日期
  - [[EMAIL:ENQUIRY_SUBJECT]]查詢主題
  - [[EMAIL:ENQUIRY_COMMENTS]]查詢內容
- “線上查詢”聯絡通知：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_COMPANY]]會員或顧客公司名稱
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:ENQUIRY_DATE]]查詢日期
  - [[EMAIL:ENQUIRY_DEPARTMENT]]查詢部門
  - [[EMAIL:ENQUIRY_PRIORITY]]查詢重要程度
  - [[EMAIL:ENQUIRY_CODE]]查詢編碼
  - [[EMAIL:ENQUIRY_SUBJECT]]查詢主題
  - [[EMAIL:ENQUIRY_COMMENTS]]查詢內容
  - [[EMAIL:ENQUIRY_PRODUCTS]]產品查詢
  - [[EMAIL:ENQUIRY_ORDER_ID]]相關訂單
  - [[EMAIL:SUPPORT_URL]]查詢網址
- “線上查詢”聯絡通知 (SMS)：
  - [[SMS:ENQUIRY_SUBJECT]]查詢主題
- 會員“忘記密碼”自動回覆：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:NEW_PASSWORD]]新密碼
- 會員轉寄“電子禮券”：
  - [[EMAIL:RECIPIENT_NAME]]收件者稱呼
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:VOUCHER_VALUE]]禮券金額
  - [[EMAIL:VOUCHER_MESSAGE]]轉寄附加訊息
  - [[EMAIL:VOUCHER_URL]]禮券啟用網址
  - [[EMAIL:VOUCHER_CODE]]禮券啟用編號
  - [[EMAIL:VOUCHER_CURRENCY]]禮券貨幣
- “告知好友”產品資訊：
  - [[EMAIL:FRIEND_NAME]]收信者稱呼
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:PRODUCT_NAME]]產品名稱
  - [[EMAIL:PRODUCT_URL]]商品網址
  - [[EMAIL:MESSAGE]]附加訊息
- 新增“顧客心聲”通知：
  - [[EMAIL:PRODUCT]]產品名稱
  - [[EMAIL:CONTENT]]心聲內容
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:USER_EMAIL]]會員或顧客電郵地址
  - [[EMAIL:USER_TEL]]會員或顧客聯絡電話號碼
  - [[EMAIL:USER_MOBILE]]會員或顧客手機號碼
  - [[EMAIL:USER_FAX]]會員或顧客傳真機號碼
  - [[EMAIL:USER_ADDRESS]]會員或顧客通訊地址
  - [[EMAIL:USER_REGISTERED_IP]]會員或顧客IP地址
  - [[EMAIL:CURRENT_DATE]]當前日期
- “商品存貨量不足”通知：
  - [[EMAIL:PRODUCT_NAME]]產品名稱
  - [[EMAIL:PRODUCT_MODEL]]產品型號
  - [[EMAIL:PRODUCT_QUANTITY]]產品數量
  - [[EMAIL:PRODUCT_URL]]商品網址
- 由管理員批核“新會員”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
- 由管理員寄“優惠券”：
  - [[EMAIL:COUPON_NAME]]禮券主題
  - [[EMAIL:COUPON_CODE]]禮券啟用編號
  - [[EMAIL:COUPON_VALUE]]禮券金額
  - [[EMAIL:COUPON_DESCRIPTION]]禮券說明
  - [[EMAIL:COUPON_START_DATE]]禮券生效開始日期
  - [[EMAIL:COUPON_END_DATE]]禮券生效結束日期
  - [[EMAIL:COUPON_MINIMUM_ORDER]]禮券的最低購物額
  - [[EMAIL:COUPON_USES_PER_USER]]客戶可用禮券次數
  - [[EMAIL:COUPON_VALID_CATEGORIES]]禮券可用目錄範圍
- 由管理員寄確認“電子禮券”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:VOUCHER_VALUE]]禮券金額
- 由管理員寄“電子禮券”：
  - <<EMAIL:VOUCHER_VALUE>>禮券金額
  - <<EMAIL:VOUCHER_CODE>>禮券啟用編號
  - <<EMAIL:VOUCHER_URL>>禮券啟用網址
- 由管理員寄“電子郵件”：
  - 請使用“通用標籤”
- 由管理員增加“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - <<EMAIL:POINTS_VALID>>現金積分價值
- 由管理員調整“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - <<EMAIL:POINTS_VALID>>現金積分價值
- 由管理員取消“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - <<EMAIL:POINTS_VALID>>現金積分價值
- 由管理員確認批核“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:POINTS_AMOUNT]]積分價值
  - [[EMAIL:POINTS_VALID]]積分數量
  - [[EMAIL:POINTS_BALANCE]]積分結存
- 由管理員取消待批核“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:POINTS_AMOUNT]]積分價值
  - [[EMAIL:POINTS_VALID]]積分數量
  - [[EMAIL:POINTS_BALANCE]]積分結存
- 由管理員回複已確認“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:POINTS_AMOUNT]]積分價值
  - [[EMAIL:POINTS_VALID]]積分數量
  - [[EMAIL:POINTS_BALANCE]]積分結存
- 由管理員調整待批核“現金積分”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_DATE]]訂單日期
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:POINTS_AMOUNT]]積分價值
  - [[EMAIL:POINTS_VALID]]積分數量
  - <<EMAIL:POINTS_ADJUST_AMOUNT>>調整後的積分數量
  - <<EMAIL:POINTS_ADJUST_VALID>>調整後的積分價值
  - <<EMAIL:POINTS_BALANCE>>調整後的積分結存
- 由管理員通知“訂單更新”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:ORDER_NUMBER]]訂單編號
  - [[EMAIL:ORDER_DATE]]訂單日期
  - <<EMAIL:ORDER_STATUS>>訂單狀態
  - <<EMAIL:ORDER_POINTS>>訂單積分數量
  - <<EMAIL:ORDER_DELIVERY_DATE>>產品寄出日期
  - <<EMAIL:ORDER_SHIPPING_DATE>>產品送貨日期
  - <<EMAIL:ORDER_SHIPPING_REFERENCE>>貨運參考編號
  - <<EMAIL:ORDER_COMMENTS>>訂單備註內容
- 由管理員傳送“手機短訊”：
  - 沒有適用的標籤
- 由管理員傳送訂單更新“手機短訊”：
  - [[SMS:ORDER_NUMBER]]訂單編號
  - <<SMS:ORDER_STATUS>>訂單狀態
- 由管理員回覆“線上查詢”：
  - [[EMAIL:USERNAME]]會員或顧客稱呼
  - [[EMAIL:SUPPORT_TITLE]]查詢主題
  - [[EMAIL:SUPPORT_DATE]]查詢日期
  - <<EMAIL:SUPPORT_DEPARTMENT>>查詢部門
  - [[EMAIL:SUPPORT_PRIORITY]]重要程度
  - [[EMAIL:SUPPORT_CODE]]查詢編碼
  - [[EMAIL:SUPPORT_RELEVANT_ORDER]]相關訂單
  - <<EMAIL:SUPPORT_CURRENTLY_STATUS>>現在狀態
  - <<EMAIL:SUPPORT_RESPONSE_MESSAGE>>回覆內容
  - <<EMAIL:SUPPORT_PRODUCTS_RESPONSE_MESSAGE>>回覆產品內容
  - <<EMAIL:SUPPORT_STAFF>>回應職員
注意事項：
- 建議直接使用系統預設的“郵件範本”，可避免無法預期的錯誤
- “標籤”的語言定根據顧客當時使用的語言或管理員的設置而定
- 經修改的“郵件範本”屬即時生效，但不會影響先前已寄出之郵件
- 由系統寄出的郵件或SMS手機短訊，均屬純文字格式，所以無論郵件主題、郵件內容、郵件範本都絕不能附帶“HTML”及“附件”
- “通用標籤”適用於所有郵件範本，但個別標籤只適用於指定的範本
- “標籤”的首尾必需為雙方括號，文字必需為英文大寫，而且沒有包含空格，切勿改動標籤格式
- 上述所有“標籤”只適用於“電子郵件”或SMS“傳送手機短訊”，不應在網頁模版裡使用
- 郵件範本的使用例子：*** 這郵件是由系統發出的，請不需回覆！ ***
  
  你已經收到一位會員的線上新訂單，要檢視內容或處理訂單，請登入系統管理的『訂單處理/客戶管理』 -> 『購物訂單』。
  
  以下是詳細訂購單內容：
  
  訂購者資料：
  ---------------------------------------------------------
  訂購人姓名： [[EMAIL:USERNAME]]
  聯絡電話： [[EMAIL:USER_TEL]]
  手提電話： [[EMAIL:USER_MOBILE]]
  傳真號碼： [[EMAIL:USER_USER_FAX]]
  電子郵件： [[EMAIL:USER_EMAIL]]
  公司名稱： [[EMAIL:USER_COMPANY]]
  ---------------------------------------------------------
  
  訂購單資料：
  ---------------------------------------------------------
  訂購單編號： [[EMAIL:ORDER_ID]]
  訂購日期： [[EMAIL:ORDER_DATE]]
  訂購貨幣： [[EMAIL:ORDER_CURRENCY]]
  訂購狀態： [[EMAIL:ORDER_STATUS]]
  線上訂購單收據： [[EMAIL:ORDER_RECEIPT_URL]] （會員專用）
  ---------------------------------------------------------
  
  訂購的產品：
  ---------------------------------------------------------
  [[EMAIL:ORDER_PRODUCTS]]
  ---------------------------------------------------------
  [[EMAIL:ORDER_TOTAL]]
  ---------------------------------------------------------
  
  貨運地址（只適用於選擇送貨服務）：
  ---------------------------------------------------------
  [[EMAIL:ORDER_DELIVERY_ADDRESS]]
  ---------------------------------------------------------
  
  帳單地址：
  ---------------------------------------------------------
  [[EMAIL:ORDER_BILLING_ADDRESS]]
  ---------------------------------------------------------
  
  付款方式︰
  ---------------------------------------------------------
  [[EMAIL:ORDER_PAYMENT_METHOD]]
  ---------------------------------------------------------
  
  意見及備註：
  ---------------------------------------------------------
  [[EMAIL:ORDER_COMMENTS]]
  ---------------------------------------------------------
  
  由於您的線上商店設定了『新訂單通知』，關於這訊息可在你的管理系統內查詢。
- 寄出後的郵件例子：*** 這郵件是由系統發出的，請不需回覆！ ***
  
  你已經收到一位會員的線上新訂單，要檢視內容或處理訂單，請登入系統管理的『訂單處理/客戶管理』 -> 『購物訂單』。
  
  以下是詳細訂購單內容：
  
  訂購者資料：
  ---------------------------------------------------------
  訂購人姓名：陳志康
  聯絡電話： 22780280
  手提電話： 91234123
  傳真號碼： 22780281
  電子郵件： louis.chan@ec2biz.com
  公司名稱： Focus Network Company
  ---------------------------------------------------------
  
  訂購單資料：
  ---------------------------------------------------------
  訂購單編號： 0701-123456
  訂購日期： 2007年3月10日
  訂購貨幣： HKD
  訂購狀態：等待處理
  線上訂購單收據： invoice.html?id=9 （會員專用）
  ---------------------------------------------------------
  
  訂購的產品：
  ---------------------------------------------------------
  1 x PS3 (BLACK) FULL SET 20GB HDD HKD$80,800
  ---------------------------------------------------------
  總計:HKD$80,800
  ---------------------------------------------------------
  
  貨運地址（只適用於選擇送貨服務）：
  ---------------------------------------------------------
  Houang Stephane
  9 rue reaumur
  Paris, 123456
  France
  ---------------------------------------------------------
  
  帳單地址：
  ---------------------------------------------------------
  Houang Stephane
  9 rue reaumur
  Paris, 123456
  France
  ---------------------------------------------------------
  
  付款方式︰
  ---------------------------------------------------------
  PayPal
  ---------------------------------------------------------
  
  意見及備註：
  ---------------------------------------------------------
  
  ---------------------------------------------------------
  
  由於您的線上商店設定了『新訂單通知』，關於這訊息可在你的管理系統內查詢。
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Business Summary
Business Summary

我們的“網上商店”系統提供專業的“報表及統計”功能，讓您能隨時檢視“即時”及“過往”的業績記錄，令掌握營運更輕鬆。

每項報表皆具備多種不同的樣式，而且除了能線上檢視外，更可透過您的印表機，將業務數據列印以備參考。

進入“業務日誌報告”：
1. 點擊主選單的“報表及統計”
2. 點擊左選單的“業務日誌報告”
每項“業務日誌報告”包含的資料：
- 獨立訪問量
  選擇週期內的獨立IP 地址訪問量
- 頁面瀏覽數
  選擇週期內的所有頁面被瀏覽總數，包括重復的點擊
- 產品瀏覽數
  選擇週期內的所有產品被瀏覽總數，包括重復的點擊
- 顧客訂購量
  選擇週期內，總共多少位顧客曾訂購
- 產品訂購數
  選擇週期內，總共被訂購的產品數量
- 訂單綜數
  選擇週期內的訂單總綜數
- 訂單總金額
  選擇週期內的訂單總金額
“業務日誌報告”的報表週期：
- 每天數據
  透過選擇“年度”和“月份”，列出週期內的每天明細
- 每月數據
  透過選擇“年度”，列出週期內的每月明細
- 每年數據
  列出週期內的每年明細
針對“業務日誌報告”的動作：
- 報表週期
  選擇合適的週期範圍
- 報表樣式
  選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式
- 列印
  將當前資料透過印表機列印
注意事項：
- 請定期檢視所有報表及統計數據，方能掌握業務進展及變化
- 所有報表數據屬您的商業機密，切勿隨意向第三者披露
- 若有使用其他第三方供應商，例如“收款閘道”，基放計算方式、環境因素等，二者的報表數據結果可能並不一致
- 報表資料屬即時狀態，而過往記錄有可能受其他因素影響，例如管理員對訂單的刪除等，所以資料將與實際稍有差別
- 報表數據只供參考
*** The above information is for reference only, Please seek independent technical advice if found necessary.
Send SMS
Send SMS

透過“傳送手機短訊”您能夠將訊息以“SMS”傳送到全球任何國家的手機，而且費用相宜，令您的客戶無需特別關注電子郵箱，亦能第一時間得述您的重要訊息。

使用“傳送手機短訊”前，您需預先購買“短訊額”，當購買後，每次由您發送短訊，或由系統發出短訊後，相應的使用量便會從您的短訊額中扣除。

這編指南亦適用於其他與“傳送手機短訊”相關功能，例如“購物訂單”、“支援服務記錄”等。

進入“廣告總管”：
1. 點擊主選單的“訊息中心/電子報”
2. 點擊左選單的“傳送手機短訊”
每項“手機短訊”包含的資料：
請選擇以下其中一種傳送對像。
- 發送客戶
  從下拉選單挑選欲傳送短訊的對像，若對像沒有手機號碼，則不能成功發送短訊
- 其他人仕
  傳送短訊給一位非會員，需正確選擇對像的“國家”，再輸入手機號碼，例如“98765432”（必需輸入）
- 發送短訊
  必需剔選，短訊才能進行傳送
- 短訊語言
  “英文短訊”可以包含160個字元的純文字，“Unicode”、“8-bit中文短訊”可以包含69個字元。(包括英文、數字、空格、符號及斷行)
- 發送者短稱
  發送者短稱 (SENDER ID) 必需為英文或英文加空格，最大長度為11個字元，部份網絡供應商並不支援此格式。
- 短訊內容
  短訊內容必需為純文字，最大長度按照選擇的語言而訂，部份手機不支援中文短訊，為免出現亂碼，建議使用純英文。
- 字元數目
  系統將會計算當前輸入“短訊內容”的字元數量，請根據選擇的“短訊語言”字元長度限制，請勿超越可接受的長度，否則訊息將被截掉多餘的字元
發送短訊的步驟：
1. 點擊主螢幕的“發送短訊”按鈕
2. 選擇合適的發送對像，或輸入對像的“國家”、“手機號碼”
3. 選擇合適的“短訊語言”
4. 輸入合適字元長度的“短訊內容”
5. 點擊“預覽”按鈕，或按“返回”放棄傳送動作
6. 預覽所有資料是否無誤
7. 點擊“發送”按鈕
8. 如資料正確將完成傳送短訊，並從系統扣減您的“短訊額”
查詢手機短訊的覆蓋範圍和短訊額：
- 點擊主螢幕的“覆蓋範圍”按鈕，系統將列出當時適用的國家範圍，和每個短訊的使用額
購買“短訊額”：
- 點擊主螢幕的“買短訊額”按鈕，選擇欲購買的短訊額數量，檢視應付金額無誤後，點擊“確認”按鈕，並利用“PayPal (貝寶)”進行付款交易，完成後，您所購買的短訊額將於數分鐘內自動存入您的帳戶
注意事項：
- 每個短訊的傳送，以“短訊額”計算而非金額，請勿混淆
- 短訊的傳送，一般都是實時送遞，但若干情況下可能受短訊閘道煩忙的影響而出現稍遲送達
- 每次發送的短訊，如對像的手機號碼確實存在，則訊短將被視為成功傳送，不論該手機號碼是否屬對像擁有
- 如以英文“短訊語言”發送，則不應包含任何中文字元，否則對方只會看見亂碼
- 若未能確定對方手機是否支援“中文”，強列建議傳送英文訊息，避免對方只能看見亂碼
- “短訊額”必需預先購買和備用，一經付款購買的“短訊額”，不設轉讓、退還或退款
- 每個“短訊額”的價值有可能變化，以當時購買的價值為準
*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

URL
URL

A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Upload
Upload

Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Font
Font

In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Cookie
Cookie

The term Cookie derives from "magic cookie", a packet of data a program receives but only uses for sending it again, possibly to its origin, unchanged. Magic cookies were already used in computing when Lou Montulli had the idea of using them in Web communications in Mar 1993.

Purpose
HTTP cookies are used by Web servers to differentiate users and to maintain data related to the user during navigation, possibly across multiple visits. HTTP cookies were introduced to provide a way for realizing a "shopping cart" (or "shopping basket"), a virtual device into which the user can "place" items to purchase, so that users can navigate a site where items are shown, adding or removing items from the shopping basket at any time.

Allowing users to log in to a website is another use of cookies. Users typically log in by inserting their credentials into a login page; cookies allow the server to know that the user is already authenticated, and therefore is allowed to access services or perform operations that are restricted to logged-in users.

Many websites also use cookies for personalization based on users' preferences. Sites that require authentication often use this feature, although it is also present on sites not requiring authentication. Personalization includes presentation and functionality. For example, the Wikipedia Web site allows authenticated users to choose the webpage skin they like best; the Google search engine allows users (even non-registered ones) to decide how many search results per page they want to see.

Cookies are also used to track users across a website. Third-party cookies and Web bugs, explained below, also allow for tracking across multiple sites. Tracking within a site is typically done with the aim of producing usage statistics, while tracking across sites is typically used by advertising companies to produce anonymous user profiles, which are then used to target advertising (deciding which advertising image to show) based on the user profile.

Browser Setting
Described in " How to Enable Cookie " section.

Cookie Expiration
Persistent cookies have been criticized by privacy experts for not being set to expire soon enough, and thereby allowing some websites to track users and build up a profile of them over time. This aspect of cookies also compounds the issue of session hijacking, because a stolen persistent cookie can potentially be used to impersonate a user for a considerable period of time.

Identification
If more than one browser is used on a computer, each usually has a separate storage area for cookies. Hence cookies do not identify a person, but a combination of a user account, a computer, and a Web browser. Thus, anyone who uses multiple accounts, computers, or browsers has multiple sets of cookies.

Likewise, cookies do not differentiate between multiple users who share a computer and browser, if they do not use different user accounts.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
SSL
SSL

Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), are cryptographic protocols which provide secure communications on the Internet for such things as web browsing, e-mail, Internet faxing, instant messaging and other data transfers. There are slight differences between SSL 3.0 and TLS 1.0, but the protocol remains substantially the same. The term "TLS" as used here applies to both protocols unless clarified by context.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

Articlepublisher
Articlepublisher

This powerful new tool is the only program you.ll need to create your Webpages. Use Article Publisher to create and manage content, generate search-engine-friendly URLs, and pinpoint which Webpages net you the most readers.

Advanced WYSIWYG editing, best-of-breed imaging functionality, and customizable features make content management simple and efficient. Automatic RSS feeds keep regular viewers updated and bring new viewers to your site.

Our easy-to-use template engine helps you to keep the look and feel of your Website fresh with an unsurpassed flexibility and range of options. You can also use Article Publisher to get to know your Website dynamics in real time; view which Websites are sending the most traffic to yours, and which search engine spiders visit your site most frequently . and which pages they crawl. Track AdSense clicks and see precisely when and where users clicked. Best of all, automatic installation has you up and running in no time!

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Bitrix Site Manager
Bitrix Site Manager

The Standard Edition allows you to: * manage site structure * real-time site content editing with the use of the HTML Editor * publish news * post news announcements on the start page * create hierarchical catalogs and photo galleries * register users * assign access rights to users and user groups * conduct site visitor polls and surveys * manage forums * keep blogs * publish web forms * use site search functionality * download product updates from bitrixsoft.com, and more.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
SugarCRM
SugarCRM

Sugar Professional is a flexible CRM solution that provides a single view of customer interactions across sales, marketing and service.

Sugar Professional improves business performance by offering best-in-class campaign management, opportunity tracking, account management, sales forecasting and customer support capabilities while delivering advanced reporting and collaboration tools.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHPWebsite
PHPWebsite

phpWebSite allows an individual or group to easily maintain an interactive, community-driven web site. A brief summary of features is outlined below:

Easy, web-based administration - minimal computer experience is needed to maintain site content.
Flexible layout control - site page layout can be changed at anytime.
Topic-based announcements - organize site announcements by category with automatic history rollover.
Interactive content - visitors can post comments, submit announcements and web links.
Full featured event calendar - post events by category and subcategory in a flexible cross-referenced calendar.
Customized user experience - themes allow each vistor to customize the web site for his or her preferences or special needs.
XHTML and WAI compliance - we are committed to meeting XHTML 1.0 specifications by our 1.0 release. Current errors are minimal.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Drupal
Drupal

Drupal is an open source content management system which supports pluggable modules which enable additional behaviors.

The modules available for Drupal provide a wide assortment of features, including e-commerce systems, photo galleries, mailing list management, and CVS integration.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2link.com newsletters, you need to add www.ec2link.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2link.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2link.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2link.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
What are your DNS servers?
What are your DNS servers?

Please refer to:

How to point my existing domain name to "Focus Network Company" server?

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to renew your Domain / Hosting Plan / other services?
How to renew your Domain / Hosting Plan / other services?

Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

Please note your responsibility to track the services their expiration date.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Linux Web Hosting

PHP - How to define session.save_path
PHP - How to define session.save_path

If you can’t modify PHP.INI global configuration file, or just want to make the change affect Joomla! or Mambo application only, you must create or edit the .htaccess file in the installation directory for Joomla! or Mambo, and add the following line:

php_value session.save_path '/var/www/vhosts/domainname/httpdocs/sessions'

Change the /sessions to a folder that is writable(chmod 0757) and prefer to be a session saved folder by you which has been created first.

* Where domainname is your domain name.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to publish to a server from iWeb using integrated FTP
How to publish to a server from iWeb using integrated FTP

In this tutorial you're about to learn how to upload your website content via FTP client software called iWeb.

iWeb is a template-based WYSIWYG website creation tool developed by Apple Inc. Users can then publish their websites to MobileMe or another hosting service.

Designing a website may seem difficult, but with iWeb, it's easily within your reach. Create your site using themes. Customize it with photos, movies, text, and widgets. Then publish to MobileMe or any other hosting service. iWeb even notifies Facebook when your site changes and adds a link to your profile so your friends stay up to date.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to PHP - How to switch off safe_mode for website
PHP - How to PHP - How to switch off safe_mode for website

To switch off safe mode in Plesk on your hosting account:
1. Logging In to Plesk control panel.
2. Navigate to the domain in Desktop.
3. Click on the Setup icon.
4. Scroll down the page to Services section
5. Make sure PHP is checked but Safe mode on is UNCHECKED
6. Click the button labled OK
Done! The website will now be running PHP with safe mode off.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
PHP - How to parse .php files as PHP5
PHP - How to parse .php files as PHP5

By default .php files are parsed as PHP4 on ec2Link.com Website Hosting servers.

All files extension in .php, .php3, and .php4 are handled by PHP4.
All files extension in .php5 are handled by PHP5.

If you prefer that all files be parsed as PHP5, please create or change the .htaccess file with the following line:

AddHandler fcgid-script .php

Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to use CuteFTP to upload your website
How to use CuteFTP to upload your website

CuteFTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

Firstly you will need to install CuteFTP on your computer. If you to not have this program installed I recommend purchasing it.

FTP Server:
- ftp.domainname.com (example)
User Name:
- ftp_domainnamecom (example)
Password:
- Please see your configuration email
Host Directory:
- /httpdocs/ for normal web pages (http)
- /httpsdocs/ for secure pages (https)
Home Page File:
- index.html or index.htm or index.php (lower case)
*** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
LinkWithin related posts widget with photo thumbnails
LinkWithin related posts widget with photo thumbnails

LinkWithin是最近很紅的相關文章外掛，它改變以往以超連結文字顯示相關文章的做法，而是採用縮圖模式來顯示相關文章。只你網誌支援javascript，然後註冊認證後，你會拿到一串代碼，把代碼貼在網誌上，該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章！

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Twitter
Twitter

Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
If You're Going To Steal Software, Steal From Us: Microsoft Exec
If You're Going To Steal Software, Steal From Us: Microsoft Exec

Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

By Paul McDougall
InformationWeek
12, 2007 03:00

If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

"We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

"You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
Parallels Plesk Sitebuilder Adds New Features
Parallels Plesk Sitebuilder Adds New Features

Parallels' new release of Plesk Sitebuilder software helps customers with new features.

Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

"Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

Availability
Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Domain Names Knowledge

How do I change DNS records if my HK domain is registered with HKDNR?
How do I change DNS records if my HK domain is registered with HKDNR?

If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.
1. Log in to the HKDNR account http://www.hkdnr.hk
2. Select your domain name from the Manage Domain Name.
3. Click the Modify DNS (MNS) link on Domain Information Manager.
4. Enter our name server information to Name Server(1) and Name Server(2) to below.
  ns1.powersx.com
  ns2.powersx.com
5. Click Submit at the bottom.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

Required Documents of Hong Kong Domain Name

Domain Category	Eligible Applicant	Examples of Document
.hk	Local or overseas individuals or entities	(Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
.com.hk / .公司.hk	Commercial entities registered in HKSAR	A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
.org.hk / .組織.hk	Registered or approved not-for-profit organizations in HKSARG	A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or A copy of the Certificate of a Society issued by Hong Kong Police, or A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or A copy of the Certificate of Registration for trade unions or other unions, or A copy of Certificate of Owners' Corporation under Building Ordinance, or A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or A copy of the Certificate of Registration of a Child Care Centre, or Application letter issued by Government Department, or Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or Other valid document proofing the non-profit making nature of your organization.
.edu.hk / .教育.hk	Registered schools, tertiary institutions and other approved educational institutions in Hong Kong	A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
.net.hk / .網絡.hk	Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG	A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
.gov.hk / .政府.hk	Bureaux or Departments of the HKSARG	Subject to the endorsement by the Office of Government Chief Information Officer
.idv.hk / .個人.hk	Residents of HKSAR	A copy of HKID card or other document proofing that you are a resident of HKSAR. (For the registration of .個人.hk, the domain name you selected shall be your legal name)

*** The above information is for reference only, Please seek independent technical advice if found necessary.

Who can register a .US domain name?
Who can register a .US domain name?

Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

One of the following eligibility requirements must be met:
- A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
- Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
- An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to point my existing domain name to "Focus Network Company" server?
How to point my existing domain name to "Focus Network Company" server?

Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

Below are our DNS information:
- ns1.powersx.com
- ns2.powersx.com
In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

*** The above information is for reference only, Please seek independent technical advice if found necessary.
How to transfer my existing domain name to "Focus Network Company"?
How to transfer my existing domain name to "Focus Network Company"?

When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

Requirements for successful domain name transfer
- The domain name to be transferred is not in 'Locked' Status.
- The customer has access to the administrative contact email for the domain.
- The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
- There are more than 15 days till the domain name expiration date.
- The domain name was registered for the first time more than 60 day ago.
- The domain name has one of the following extensions: .com .net .org .us .biz .info .name.
*** The above information is for reference only, Please seek independent technical advice if found necessary.

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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.biz	.info	.name
.com.hk	.hk	.cn
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Email Tutorial

How to setup your email account on Windows Phone 7 Mobile Device

What is mail policy and email limits?

Outlook Express Setup Tutorial

How to setup your email account on Android Mobile Device

How to configure Outlook Express With POP Before SMTP Relay

E-Store

Localization

Live Support

E-Mail Templates

Business Summary

Send SMS

Glossary

URL

Upload

Font

Cookie

SSL

General Information

Articlepublisher

Bitrix Site Manager

SugarCRM

PHPWebsite

Drupal

Pre-Sale Services

Why using free email accounts is bad idea?

Newsletter / E-mail Help

What are your DNS servers?

How to renew your Domain / Hosting Plan / other services?

How to apply special price for international domain

Linux Web Hosting

PHP - How to define session.save_path

How to publish to a server from iWeb using integrated FTP

PHP - How to PHP - How to switch off safe_mode for website

PHP - How to parse .php files as PHP5

How to use CuteFTP to upload your website

Industry News

Pre-Beta Release of Windows 7

LinkWithin related posts widget with photo thumbnails

Twitter

If You're Going To Steal Software, Steal From Us: Microsoft Exec

Parallels Plesk Sitebuilder Adds New Features

Domain Names Knowledge

How do I change DNS records if my HK domain is registered with HKDNR?

Required Documents of Hong Kong Domain Name

Who can register a .US domain name?

How to point my existing domain name to "Focus Network Company" server?

How to transfer my existing domain name to "Focus Network Company"?