7 Jul, 2015
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The ONE STOP SOLUTION to all your eBusiness Needs!
Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Pre-Sale Services

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2link.com newsletters, you need to add www.ec2link.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2link.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2link.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2link.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • 軟件及硬件設備

    軟件及硬件設備


    所有透過Ec2Biz電子商務系統的日常操作無需增設特別的硬件,全部均利用Web Base操作,一套已連接互聯網的電腦及瀏覽器即可完成所有操作。

    但為提高效率,我們建議使用以下設備:
    • Pentium 4 1.6Ghz 或以上中央處理器

    • 256MByte 基本記憶體

    • 60GB或以上的硬碟

    • 65,535色 / 1,024x768 VGA級顯示器

    • Windows XP及Internet Explorer 6.0以上瀏覽器,並開啟Cookies、Java、ActiveX

    另外亦建議準備以下設備,方便目常的產品管理、客戶訂單管理、列印收據或報告、儲存業務資料備份等工作:
    • 黑白或彩色打印機

    • 24x CD-Writer 或 DVD-Writer 光碟機及燒錄器

    • USB 手指型記憶體

    對於展現美觀清晰的產品,能讓客人提高瀏覽興趣,所以亦應設置以下設備:
    • 3.5 Mage Pixel 數碼相機

    • 彩色文件/圖片掃描器

    • 攝影帳幕

    • 背景布幕

    • 攝影專用燈光

    • 相機腳架

    建議準備一些常用的軟件:
    • ACDSee http://www.acdsee.com - 圖片的獲取、管理、瀏覽

    • PhotoImpact http://www.ulead.com.tw/pi/runme.htm - 較為簡易使用的圖片處理軟件

    • Adobe Photoshop http://www.adobe.com/tw/products/photoshop/ - 進階圖片影像處理軟件,功能強大,使用較複雜

    • Adobe Flash Professional http://www.adobe.com/products/flash/flashpro/ - 制作頁面動畫、產品動態介紹

    • Microsoft Office Excel http://office.microsoft.com/excel - 方便進行本系統的匯出、匯入資料

    • Symantec Ghost Solution Suite http://www.symantec.com - 備份軟件,經常備份資料,可避免您的系統毀損帶來的損失

    • 以及一些保護您電腦安全的軟件,例如:Anti-Virus防毒系統、Anti-Spyware反間諜軟件


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Banner Manager

    Banner Manager


    我們的“網上開店”系統支援多種廣告方案,除了一般靜態圖片橫額外,亦支援客戶自訂HTML及動態廣告功能。

    您可以透過“廣告總管”放置自己的產品宣傳、優惠資訊、出版者在線廣告、以及“合作機構”的廣告,而且每個廣告都附有統計資料,讓您拿捏每個廣告的宣傳成效。

    系統對於各種廣告的管理,採用“廣告群組”的方式,其優點是只要您將不同的廣告配合群組,在佔用頁面最少位置的情況下,同一群組的多個廣告將由系統“隨機抽選顯示”,每當頁面被刷新後,廣告亦隨之由其他同群組的替換。

    系統已經預置一些群組位置,您只要新增廣告時選用預設群組,即可簡易完成設置,但若嫌不足,您仍可增加更多自訂群組,在頁面其他指定位置顯示廣告。

    若新增自訂群組的廣告,新增後並不會隨即顯示,您仍需要把廣告標籤放置於某些地方才能顯示,例如修改店面模版的HTML、放置於“分類目錄”、“產品說明”、“首頁文字”等位置。
    進入“廣告總管”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“廣告總管”

    “廣告型式”及包含的資料:
    • “上載圖片”靜態廣告


      • 廣告名稱
        簡短易辨認的名稱,例如“我的Banner”

      • 廣告群組
        選擇預設群組,或輸入自訂新增群組,自訂群組必需是“英文”或“數字”,例如“MYBANNER”,但絕不能包含“空格”及“符號”。

      • 廣告連結
        廣告顯示時被點擊的目標連結

      • 圖片
        選擇一幅欲顯示的圖片,格式必需為“GIF”、“JPG”、“PNG”,尺吋必需配合欲顯示頁面可容納,過大尺吋將令頁面被拉闊失真。

      • 連結視窗目標
        廣告被點擊的目標視窗,可選擇“開新視窗”、“相同框架”、“整頁”

      • 預定日期
        透過“日曆”按鈕選擇日期,留空代表沒有“預定日期”,如果設定“預定日期”,廣告會在到期日啟動,所有預定日期的廣告,一開始都會被設定為不啟動,直到每一個廣告的到期日再逐一啟動

      • 過期日
        透過“日曆”按鈕選擇日期,留空代表沒有“過期日”,如有設定“過期日”,廣告將顯示直至到達過期日為止

      • 顯示次數
        廣告的顯示次數,若有輸入,則廣告將顯示直至到達顯示次數為止

    • “自訂HTML”動態廣告


      • 廣告名稱
        簡短易辨認的名稱,例如“Google AdSense”

      • 廣告群組
        選擇預設群組,或輸入自訂新增群組,自訂群組必需是“英文”或“數字”,例如“MYBANNER”,但絕不能包含“空格”及“符號”。

      • HTML或文字
        輸入欲顯示的文字,或自訂“HTML”,請確定欲顯示的內容在頁面是容納得下的,過大尺吋將令頁面被拉闊失真。

      • 預定日期
        透過“日曆”按鈕選擇日期,留空代表沒有“預定日期”,如果設定“預定日期”,廣告會在到期日啟動,所有預定日期的廣告,一開始都會被設定為不啟動,直到每一個廣告的到期日再逐一啟動

      • 過期日
        透過“日曆”按鈕選擇日期,留空代表沒有“過期日”,如有設定“過期日”,廣告將顯示直至到達過期日為止

      • 顯示次數
        廣告的顯示次數,若有輸入,則廣告將顯示直至到達顯示次數為止

    更改“廣告”顯示狀態:
    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    針對“廣告”的動作:
    • 新增廣告
      新增一項廣告

    • 編輯
      修改已經建立的廣告

    • 刪除
      將該廣告刪除

    • 資訊
      檢視廣告的資料,以及“廣告標籤”

    注意事項:
    • “廣告標籤”(Tag)的格式是[[HTML:BANNER_XXXXXXX]],請將XXXXXXX替換成您的群組,而標籤不可包含空格在內,如果您的群組是MYBANNER,則標籤將會是[[HTML:BANNER_MYBANNER]]

    • 所有廣告必需在“網站模版”的HTML正確地插入“廣告標籤”才會被顯示

    • 大部份“網站模版”均已放置了預設的“廣告群組”標籤,但基於少部份“網站模版”的設計,可能未有預先放置標籤,此情況必需修改模版的HTML才能顯示

    • 新增或修改過的廣告屬即時生效,如若廣告是啟用中、標籤放置正確、以及顯示條件及設定是正確的情況下,廣告應隨即在網站展示,若未有顯示則需再次細心檢查設定是否無誤,模版是否已放置“標籤”

    • 同一群組多於一個廣告,這些廣告的隨機展示。每一項廣告都會有各自的“瀏覽次數 / 擊點次數”統計,但“自訂HTML”動態廣告或“自訂文字”將不會提供“擊點次數”統計

    • 由於設置“自訂群組”及“自訂廣告”需修改“網站模版”的HTML,若設置出錯,將令網站不能正常顯示,所以強列建議由專業及具經驗者進行,而我們並不提供上述的免費支援服務


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Preorder Products

    Preorder Products


    當您的產品屬於即將發售,您可預先把產品增加到店面,並以“預訂產品”型式接受顧客的訂購或查詢。

    所有產品若有特別注明“開售日期”的話,均被系統視為“預訂產品”的,而上店面的產品目錄,可根據設定顯示這些“產品預訂”。

    當該產品被訂購時,店面亦會提示顧客,顧客若接納先預訂後取貨則便可如常繼續完成訂單。

    請您在收到這些預訂產品的訂購單時關注及記錄,以便在產品發售時不會遺漏這些先前的訂單令顧客抱怨。

    每項產品包含的資料:
    • 開售日期 - 每項產品的開售日期,若留空則產品被視為正常發售

    新增產品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“預訂產品”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“增加”按鈕

    7. 點擊“日曆”按鈕選擇“開售日期”

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    針對預訂產品的動作:
    • 新增產品
      從已建立的產品裏挑選一項成為預訂產品

    • 編輯
      修改已經增加的預訂產品資料

    • 刪除
      將該預訂產品資料刪除,若產品預訂中,將會轉回正常發售,此刪除動作只針對預訂資料,不會把原有產品刪除

    注意事項:
    • 系統暫未有特設針對此類訂單的管理,請確保顧客訂購的預訂產品已被關注記錄

    • 若產品到達開售日期,產品將以正常模式發售,不再顯示預訂訊息

    • 您亦可使用一般的“產品管理”修改“開售日期”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Product with Special Price

    Product with Special Price


    Ec2Biz的「網上商店系統」支援特價產品促銷方案,您可為指定的產品設為特價品,所有已設特價的產品無論在目錄或產品詳細頁均會顯示特價提示,而且在店面裏亦設有整頁的“特價產品”介紹,至於店面首頁,可根據需要加入“特價產品”走馬燈式的注目介紹。

    每項特價產品可以具備針對普通顧客的“普通特價”,或針對群組客戶的“群組特價”。不同的客戶將可享所屬的優惠價。

    特價產品亦可設定有效結束日,當到達該結束日時,系統將自動把產品轉回正常售價。

    每項特價品包含的資料:
    • 零售特價
      針對普通顧客的特價(必需輸入)

    • 群組特價
      針對群組客戶的特價(如適用)

    • 特價結束日
      設定後若超過該日期,產品將自動回復正價。若為空白,表示特價沒有結束日期,一直特價到將該特價商品刪除為止,或暫停特價。

    • 狀態
      可選擇:“特價啟用中”、“特價暫停”

    新增特價品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“特價產品”

    3. 點擊主螢幕的“新增產品”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“增加”按鈕

    7. 輸入相關資料

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    更改產品特價狀態:
    • 特價狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    針對產品特價的動作:
    • 新增產品
      從已建立的產品裏挑選一項成為特價品

    • 編輯
      修改已經增加的特價產品資料,例如更改特價、特價結束日、狀態

    • 刪除
      將該特價產品資料刪除,若產品特價中,將會轉回正常售價,此刪除動作只針對特價資料,不會把原有產品刪除

    • 資訊
      顯示該目錄的資訊,包括各群組的特價資料和新增及修改日期

    注意事項:
    • 特價只針對產品的售價,而不影響“商品特性設定”的差價

    • 設成特價的產品必需具備特價的數值,不能留空或輸入負數

    • 特價欄內可直接輸入特價的數值,例如“86.50”,或“折扣數”,例如“20%”(即是正價減百份之二十)

    • 若有修改過的特價資料不會影響之前已產生的訂購單


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Product Extra Fields

    Product Extra Fields


    如果您的產品具備一些規格,而希望以一套有效的標準方式管理,令編輯產品及店面展示時更整齊美觀,則可使用這裏介紹的獨特功能。

    總括來說,“商品欄位”就是可讓您預先設定一些針對產品規格的名稱,讓編輯產品時能按需要而輸入相關資料,令產品頁面的說明與規格明顯地分隔,而且顧客瀏覽時更易更清晰了解產品。

    有輸入“商品欄位”名稱及資料的產品跟沒有輸入的一般產品無異,這方案只是提供一種更清晰易讀的展示途徑。

    每項商品欄位包含的資料:
    • “中英文”欄位名稱 - 最多125個字元

    新增商品欄位:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品欄位”

    3. 點擊主螢幕的“增加”按鈕

    4. 輸入“中英文”欄位名稱

    5. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    更改欄位名稱狀態:
    • 排序
      可選擇:“前”或“後”

    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    針對欄位名稱的動作:
    • 增加
      新增一筆欄位名稱

    • 編輯
      修改已經建立的欄位名稱

    • 刪除
      將該欄位名稱刪除


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • MAMBO

    MAMBO


    Mambo Open Source is the finest open source Web Content Management System available today. Mambo Open Source makes communicating via the Web easy.

    Have you always wanted to have your own site but never understood how? Well Mambo Open Source is just the ticket!

    With Mambo Open Source there is no need for HTML, XML or DHTML skills, just enter your content, add a picture and then through the easy to use administrator web-interface ...click Publish!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • phpBB

    phpBB


    phpBB is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SITEframe

    SITEframe


    Siteframe. is a lightweight content-management system designed for the rapid deployment of community-based websites.

    With Siteframe, a group of users can share stories and photographs, create blogs, send email to one another, and participate in group activities.

    Siteframe enables this by providing web-based content management so that anyone can create content without needing to learn HTML.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GTCHAT

    GTCHAT


    GTChat is a fast and comfortable webchat application. Due to use of server push technology and working without a database like mySQL it uses only little server resources, which of course won't affect the performance. Some users have problems with server push because of their proxy servers. For those users there is also a client pull mode.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML Box and Line Drawing Character

    HTML Box and Line Drawing Character


    UnicodeHTMLCharDescription
    2500─Box drawings light horizontal
    2502│Box drawings light vertical
    2514└Box drawings light up and right
    2518┘Box drawings light up and left
    2510┐Box drawings light down and left
    250C┌Box drawings light down and right
    251C├Box drawings light vertical and right
    2534┴Box drawings light up and horizontal
    2524┤Box drawings light vertical and left
    252C┬Box drawings light down and horizontal
    253C┼Box drawings light vertical and horizontal
    255E╞Box drawings vertical single and right double
    2568╨Box drawings up double and horizontal single
    2561╡Box drawings vertical single and left double
    2565╥Box drawings down double and horizontal single
    256A╪Box drawings vertical single and horizontal double
    2550═Box drawings double horizontal
    2551║Box drawings double vertical
    255A╚Box drawings double up and right
    255D╝Box drawings double up and left
    2557╗Box drawings double down and left
    2554╔Box drawings double down and right
    2560╠Box drawings double vertical and right
    2569╩Box drawings double up and horizontal
    2563╣Box drawings double vertical and left
    2566╦Box drawings double down and horizontal
    256C╬Box drawings double vertical and horizontal
    255F╟Box drawings vertical double and right single
    2567╧Box drawings up single and horizontal double
    2562╢Box drawings vertical double and left single
    2564╤Box drawings down single and horizontal double
    256B╫Box drawings vertical double and horizontal single
    2558╘Box drawings up single and right double
    255C╜Box drawings up double and left single
    2555╕Box drawings down single and left double
    2553╓Box drawings down double and right single
    2559╙Box drawings up double and right single
    255B╛Box drawings up single and left double
    2556╖Box drawings down double and left single
    2552╒Box drawings down single and right double


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 60 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What is the maximum email size I can send and receive ?

    What is the maximum email size I can send and receive ?


    The maximum email size you can send and receive through our mail servers is 50 MByte. Anything bigger then that will be automatically bounced.

    For bigger files you have to use your FTP!

    And the maximum amount of emails which can be send out per hour is 30 emails from one account or 60 emails per domain and 300 emails per day, Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to configure Outlook Express With POP Before SMTP Relay

    How to configure Outlook Express With POP Before SMTP Relay


    Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 60 minute.

    In other words, you need to check your mail first, only then you can send your messages.

    To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

    In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Are you able to send emails but not receive?

    Are you able to send emails but not receive?


    Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

    Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

    Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

    If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Are you able to receive emails but not send?

    Are you able to receive emails but not send?


    If you can receive mail but aren't able to send this means one thing.....

    There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

    Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

    The reason they do this is to prevent you from using their internet connection for spamming purposes.

    You will still be able to send emails, but only by using your ISP'S outgoing mail server.
    Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
    For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

    If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder 4.2

    Parallels Plesk Sitebuilder 4.2


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 如何利用異地備份隬補防毒軟件的不足

    如何利用異地備份隬補防毒軟件的不足


    從世衛在2009年4月24號發出的第一個人類豬流感個案開始,至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界,惡性攻擊病毒每天在不斷的增加、更新和改變,而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響,是企業I.T.部門經常要面對的挑戰。

    企業單靠病毒掃描軟件並不足夠

    根據美國FBI 2005的研究指出,約84%的公司會受到惡性病毒的攻擊。另外,美國網絡安全協會(Cyber Secure Institute) 的報告指出,企業為了清除各項病毒的花費高達90億美元!無論您為電腦做再好的隔離措施,例如擁有最新的防病毒軟件和頻密的病毒掃描,病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案,例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以,企業要防範數據丟失帶來的災難性影響,單靠病毒掃描軟件並不足夠。

    設立災難性回復方案才能治本

    其實要解決以上問題就要從根本著手,第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution),而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup),這樣,當遇到病毒入侵造成數據丟失,企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上,把受到感染或是有故障的電腦復原到正常狀態,確保企業持續運作,儲存於電腦內的業務數據亦能得以保存。

    有資深企業備份經驗的Ahsay 銷售部經理候健生指出:「如何為企業設立有效和快速的災難復原方案是一個很大的課題,大小企業都需要正視。但對中小企來說,由於資源所限,加上公司內未必有專門負責I.T.方面的人員,所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件,可以滿足基本備份需要。但這些軟件只能夠作本地備份,一旦公司的電腦受到病毒侵襲,用作儲存備份的電腦或伺服器亦可能已經中毒,導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件,才能確保災難復原能發揮功效,因為就算本地公司內所有電腦和伺服器都已經中毒,儲存於異地的鏡像備份數據亦不會受到感染,企業便可快速地把電腦鏡像直接從異地恢復到電腦上,達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

    關於Ahsay

    Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港,目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商,並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • Plesk 11 Reseller’s Guide

    Plesk 11 Reseller’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    Resellers are middlemen between server administrators and end users. They order hosting services from the first group and sell them to the second. This guide explains how to set up and manage this business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to parse PHP within HTML files

    PHP - How to parse PHP within HTML files


    Create a new .htaccess file or edit an existing one with the following line:

    AddType application/x-httpd-php .html .htm

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Using FTP with Internet Explorer (IE)

    Using FTP with Internet Explorer (IE)


    Internet Explorer(IE) include built-in FTP functionality. To connect to a website via FTP and transfer files, follow the instructions below.

    If your FTP requires a username and password, you will obviously need these before you begin.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to PHP - How to switch off safe_mode for website

    PHP - How to PHP - How to switch off safe_mode for website


    To switch off safe mode in Plesk on your hosting account:

    1. Logging In to Plesk control panel.
    2. Navigate to the domain in Desktop.
    3. Click on the Setup icon.
    4. Scroll down the page to Services section
    5. Make sure PHP is checked but Safe mode on is UNCHECKED
    6. Click the button labled OK


    Done! The website will now be running PHP with safe mode off.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to check the PHP settings on the hosting server?

    PHP - How to check the PHP settings on the hosting server?


    A very easy way of doing this is to create a file named "check_info.php" or "check_info.php5".

    Insert the following line in it:

    <? phpinfo(); ?>

    Then run this file in your domain, i.e. http://www.domainname.com/check_info.php

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

  • Domain name

    Domain name


    On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

    Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML5

    HTML5


    HTML5 is currently under development as the next major revision of the HTML page standard.

    Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SSL

    SSL


    Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), are cryptographic protocols which provide secure communications on the Internet for such things as web browsing, e-mail, Internet faxing, instant messaging and other data transfers. There are slight differences between SSL 3.0 and TLS 1.0, but the protocol remains substantially the same. The term "TLS" as used here applies to both protocols unless clarified by context.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Greylisting

    Greylisting


    Greylisting
    Greylisting reduces the amount of unsolicited e-mail (SPAM) delivered to e-mail addresses by capitalizing on spammers’ reluctance to configure their mail servers properly.

    Since most spammers do not retry sending email, the greylisting initially refuses all mail from unknown sources and accepts them on a later retry. This technology can cut spam as much as 95% of spam.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

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