25 Oct, 2014
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Industry News

  • Summit 2008 Agenda Announced by Parallels

    Summit 2008 Agenda Announced by Parallels


    Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

    This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

    This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

    "The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

    Agenda Highlights
    The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

    The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

    Featured speakers include:
    • Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.

    • Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.

    • Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.

    • Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.

    Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

    A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

    Register, Reserve Hotel before April 19
    Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 33 Million Domains Registered in 2007

    33 Million Domains Registered in 2007


    Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

    Below is a summary of the report:

    In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

    This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 如何利用異地備份隬補防毒軟件的不足

    如何利用異地備份隬補防毒軟件的不足


    從世衛在2009年4月24號發出的第一個人類豬流感個案開始,至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界,惡性攻擊病毒每天在不斷的增加、更新和改變,而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響,是企業I.T.部門經常要面對的挑戰。

    企業單靠病毒掃描軟件並不足夠

    根據美國FBI 2005的研究指出,約84%的公司會受到惡性病毒的攻擊。另外,美國網絡安全協會(Cyber Secure Institute) 的報告指出,企業為了清除各項病毒的花費高達90億美元!無論您為電腦做再好的隔離措施,例如擁有最新的防病毒軟件和頻密的病毒掃描,病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案,例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以,企業要防範數據丟失帶來的災難性影響,單靠病毒掃描軟件並不足夠。

    設立災難性回復方案才能治本

    其實要解決以上問題就要從根本著手,第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution),而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup),這樣,當遇到病毒入侵造成數據丟失,企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上,把受到感染或是有故障的電腦復原到正常狀態,確保企業持續運作,儲存於電腦內的業務數據亦能得以保存。

    有資深企業備份經驗的Ahsay 銷售部經理候健生指出:「如何為企業設立有效和快速的災難復原方案是一個很大的課題,大小企業都需要正視。但對中小企來說,由於資源所限,加上公司內未必有專門負責I.T.方面的人員,所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件,可以滿足基本備份需要。但這些軟件只能夠作本地備份,一旦公司的電腦受到病毒侵襲,用作儲存備份的電腦或伺服器亦可能已經中毒,導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件,才能確保災難復原能發揮功效,因為就算本地公司內所有電腦和伺服器都已經中毒,儲存於異地的鏡像備份數據亦不會受到感染,企業便可快速地把電腦鏡像直接從異地恢復到電腦上,達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

    關於Ahsay

    Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港,目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商,並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2link.com newsletters, you need to add www.ec2link.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2link.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2link.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2link.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • FrontPage

    FrontPage


    Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

    One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • e-Commerce

    e-Commerce


    Electronic Commerce is exactly analogous to a marketplace on the Internet.

    Electronic Commerce (also referred to as EC, e-commerce eCommerce or ecommerce) consists primarily of the distributing, buying, selling, marketing and servicing of products or services over electronic systems such as the Internet and other computer networks.

    The information technology industry might see it as an electronic business application aimed at commercial transactions; in this context, it can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. Electronic commerce typically uses electronic communications technology of the World Wide Web, at some point in the transaction's lifecycle, although of course electronic commerce frequently depends on computer technologies other than the World Wide Web, such as databases, and e-mail, and on other non-computer technologies, such as transportation for physical goods sold via e-commerce.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail

    E-Mail


    Electronic mail (abbreviated "e-mail" or, often, "email") is a store and forward method of composing, sending, storing, and receiving messages over electronic communication systems.

    The term "e-mail" (as a noun or verb) applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to intranet systems allowing users within one organization to e-mail each other. Often these workgroup collaboration organizations may use the Internet protocols for internal e-mail service.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Search Engine

    Search Engine


    A search engine is an information retrieval system designed to help find information stored on a computer system, such as on the World Wide Web, inside a corporate or proprietary network, or in a personal computer. The search engine allows one to ask for content meeting specific criteria (typically those containing a given word or phrase) and retrieves a list of items that match those criteria. This list is often sorted with respect to some measure of relevance of the results. Search engines use regularly updated indexes to operate quickly and efficiently.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Encryption

    Encryption


    encryption is the process of obscuring information to make it unreadable without special knowledge, sometimes referred to as scrambling. Encryption has been used to protect communications for centuries, but only organizations and individuals with an extraordinary need for secrecy had made use of it. In the mid-1970s, strong encryption emerged from the sole preserve of secretive government agencies into the public domain, and is now used in protecting widely-used systems, such as Internet e-commerce, mobile telephone networks and bank automatic teller machines.

    Encryption can be used to ensure secrecy, but other techniques are still needed to make communications secure, particularly to verify the integrity and authenticity of a message; for example, a message authentication code (MAC) or digital signatures. Another consideration is protection against traffic analysis.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 60 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Windows Mail Setup Tutorial

    Windows Mail Setup Tutorial


    Windows Mail in Windows Vista addresses today's serious concerns about junk mail, e-mail, and phishing attacks, while adding new features that help you search and manage the increasing volume of e-mail messages that you receive.

    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Windows Mail, which is a pre-installed component of Windows Vista.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to configure Outlook Express With POP Before SMTP Relay

    How to configure Outlook Express With POP Before SMTP Relay


    Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 60 minute.

    In other words, you need to check your mail first, only then you can send your messages.

    To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

    In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Are you able to receive emails but not send?

    Are you able to receive emails but not send?


    If you can receive mail but aren't able to send this means one thing.....

    There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

    Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

    The reason they do this is to prevent you from using their internet connection for spamming purposes.

    You will still be able to send emails, but only by using your ISP'S outgoing mail server.
    Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
    For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

    If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • CRE Loaded

    CRE Loaded


    Create your storefront catalog and upload product images, text, and graphics to your storefront.

    Manage orders and inventory with the shopping cart. Process credit card payments through PayPal or Authorize.net, set up special pricing, and determine shipping costs.

    And so much more -- and all from anywhere you can access the Internet. CRE Loaded also offers hundreds of different templates to customize the look of your online store, so you can offer your customers a unique, easily identifiable, and fully branded shopping experience.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pivot

    Pivot


    Pivot is a web-based tool to help you maintain dynamic sites, like weblogs or online journals.

    Pivot is released under the GPL so it is completely free to use.

    It is written in PHP, and does not require additional libraries or databases to function.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How To protection Hotlinking and Bandwidth Theft

    How To protection Hotlinking and Bandwidth Theft


    If you find your site is running very slowly, there are measures you can take to bandwidth protect.

    You can stop others from hotlinking your website files by placing a file called .htaccess in your Apache site root (main) directory. The period before the name means the file is hidden, so you may want to edit your file as htaccess.txt, upload it to your server, then rename the txt file to .htaccess in your directory.

    Example: Your website URL is www.domainname.com. To stop hotlinking of your images from other sites and display a replacement image called nohotlink.jpe placed in your images directory, place this code in your .htaccess file:

    RewriteEngine On
    RewriteCond %{HTTP_REFERER} !^http://(.+.)?domainname.com/ [NC]
    RewriteCond %{HTTP_REFERER} !^$
    RewriteRule .*.(jpe?g|gif|bmp|png)$ /images/nohotlink.jpe [L]

    The first line of the above code begins the rewrite. The second line matches any requests from your own domainname.com URL. The [NC] code means "No Case", meaning match the url regardless of being in upper or lower case letters. The third line means allow empty referrals. The last line matches any files ending with the extension jpeg, jpg, gif, bmp, or png. This is then replaced by the nohotlink.jpe file in your images directory. This JPEG image is using the extension jpe instead of jpg to prevent blocking your own replacement image.

    To stop hotlinking from specific outside domains only, such as myspace.com, blogspot.com and livejournal.com, but allow any other web site to hotlink images:

    RewriteEngine On
    RewriteCond %{HTTP_REFERER} ^http://(.+.)?myspace.com/ [NC,OR]
    RewriteCond %{HTTP_REFERER} ^http://(.+.)?blogspot.com/ [NC,OR]
    RewriteCond %{HTTP_REFERER} ^http://(.+.)?livejournal.com/ [NC]
    RewriteRule .*.(jpe?g|gif|bmp|png)$ /images/nohotlink.jpe [L]

    You can add as many different domains as needed. Each RewriteCond line should end with the [NC,OR] code. NC means to ignore upper and lower case. OR means "Or Next", as in, match this domain or the next line that follows. The last domain listed omits the OR code since you want to stop matching domains after the last RewriteCond line.

    You can display a 403 Forbidden error code instead of an image. Replace the last line of the previous examples with this line:

    RewriteRule .*.(jpe?g|gif|bmp|png)$ - [F]

    As with any htaccess rewrites, you may block some legitimate traffic (such as users behind proxies or firewalls) using these techniques.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GeekLog

    GeekLog


    GeekLog was originally developed for the Security Geeks web site and was originally authored by Jason Whittenburg. In early 2001, Jason decided it was time to devote his time to other things and the project has since been maintained by Tony Bibbs who uses Geeklog to run Iowa Outdoors. Geeklog is bona fide open-source software and has been released under the GNU GPL for use by others. Configuring GeekLog is meant to be an easy process though it will require you to have access to several components of your system.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • WebCalendar

    WebCalendar


    WebCalender is an open source PHP-based multi-user calendar.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • How to use CuteFTP to upload your website

    How to use CuteFTP to upload your website


    CuteFTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

    Firstly you will need to install CuteFTP on your computer. If you to not have this program installed I recommend purchasing it.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 11 Reseller’s Guide

    Plesk 11 Reseller’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    Resellers are middlemen between server administrators and end users. They order hosting services from the first group and sell them to the second. This guide explains how to set up and manage this business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 Control Panel User’s Guide

    Plesk 10 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 10: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to enable Mod-Rewrite Module

    How to enable Mod-Rewrite Module


    This module uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. It supports an unlimited number of rules and an unlimited number of attached rule conditions for each rule, to provide a really flexible and powerful URL manipulation mechanism. The URL manipulations can depend on various tests, of server variables, environment variables, HTTP headers, or time stamps. Even external database lookups in various formats can be used to achieve highly granular URL matching.

    In order to enable Mod_Rewrite for your site you should create a text file called .htacccess in the directory where you wish the rewrite rules to apply.

    The first line of this text file should be:
    RewriteEngine On

    After that you can place your rewrite rules. Here are some examples for Joomla's SEF option:
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$ [NC]
    RewriteRule ^(content/|component/) index.php

    Many applications come with ready to use rewrite rules that can be found in a file called htaccess.txt.

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Control Panel User’s Guide

    Plesk 9 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 9: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Send E-Voucher

    Send E-Voucher


    “電子禮券”方案能讓您更靈活地提供促銷優惠,例如每當商店有新品推出時,可透過向會員寄贈小額的現金電子禮券,吸引會員搶購您的新品之餘,更同時享受優惠帶來的樂趣。

    而在一些特殊情況,您亦可利用“電子禮券”解決銷售過程出現的麻煩,例如:
    • 顧客已付全數貨款,但訂購產品中某些未能如期付運,而且經雙方協議,利用電子禮券替代退款

    • 顧客收到的訂購品出現瑕疵,為減少退換產品的雙方資源,可建議寄贈電子禮券作為道歉的心意

    • 因不明的原因,顧客無法經郵遞收到訂購品,為減少損失,經雙方協議後,以電子禮券替代賠償

    請注意,寄贈的“電子禮券”需要收件者透過“啟用編號”行使禮券,而且跟現金相同,並無使用限制,若需設定具備使用條件的禮券,請參考“優惠禮券管理”。

    “電子禮券”與“優惠禮券”的差別:
    • 電子禮券
      跟現金相同,不含任何使用限制,顧客可付款自購,或由管理員簽發

    • 優惠禮券
      可設定若干行使限制,並只能透過管理員簽發

    進入“寄發電子禮券”:
    1. 點擊主選單的“電子禮券/優惠禮券”

    2. 點擊左選單的“寄發電子禮券”

    每項“寄發電子禮券”包含的資料:
    • 禮券金額
      電子禮券的面值金額,例如金額為三十圓,則數值便是“30”(必需輸入)

    • 寄給會員
      向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發電子禮券

    注意事項:
    • 電子禮券的面值必需視為金額,而不能設成折扣率,請勿混淆

    • 禮券啟用編號由隨機自動產生,每項禮券的啟用編號將不會重復

    • 禮券價值金額的貨幣將根據您商店的“預設貨幣”為基礎

    • 禮券的啟用,必需通過收禮者電郵所附的“啟用編號”,除此以外,並無其他途徑啟用電子禮券

    • 禮券一經寄出,將不能修改或刪除

    • 若顧客將禮券啟用後,在付款結帳後仍有禮券餘值,那餘值將儲存於顧客帳戶裏供下次購物時再使用

    • 顧客可將持有的禮券面值自用,或轉寄全部、部份面值給親友當現金使用(轉寄後的收禮者仍需按照正常程序登記成為會員及結帳)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Customers Information

    Customers Information


    我們的“網上商店”系統,提供高效率的客戶(顧客、會員)管理,讓您提供優質的客戶服務之餘,更能掌握線上業務的發展方向。

    所有經由您的“網上商店”登記成為會員,或曾經訂購產品的顧客,系統都會把他/她們的“聯絡資料”記錄下來,透過這些資料,可讓您進行各種聯絡、推廣、訂單跟進。

    如果您的“線上商店”在“系統設定”設置“新增客戶批核選擇”屬需經管理員批核的情況,下述的“待確認會員”才會顯示及讓您處理。

    如果您的“線上商店”在“系統設定”設置“現金積分系統”屬啟用的情況,下述的“現金積分”才會顯示及讓您處理。

    進入“客戶資料”管理:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“客戶資料”

    “客戶資料”包含的資料:
    • 性別
      由會員登記時提供的資料

    • 姓氏
      由會員登記時提供的資料

    • 名稱
      由會員登記時提供的資料

    • 生日
      由會員登記時提供的資料

    • 電子郵件
      由會員登記時提供的資料

    • 公司名稱
      由會員登記時提供的資料

    • 地址
      由會員登記時提供的資料

    • 郵遞區號
      由會員登記時提供的資料

    • 城市
      由會員登記時提供的資料

    • 地區
      由會員登記時提供的資料

    • 國家
      由會員登記時提供的資料

    • 電話號碼
      由會員登記時提供的資料

    • 手機號碼
      由會員登記時提供的資料,您可透過系統“傳送手機短訊”給該會員

    • 傳真號碼
      由會員登記時提供的資料

    • 電子報
      由會員登記時提供的資料,您可透過系統的“電子報”發放新消息給該會員

    • 客戶群組
      您可更改該會員的群組

    • 會員確認
      您可選擇該會員屬“已確認”或“未確認”,而未確認的會員將不能登入

    • 專屬客戶狀態
      您可選擇該會員是否“專屬客戶”,若是的話,則可在登入後進入“專屬客戶目錄”的觀看產品

    針對每位會員的“浮動按鈕”
    • 一般資料
      檢視或編輯會員資料

    • 活動記錄
      檢視會員近期的於網站上的活動

    • 訂單記錄
      檢視會員近期的訂單資料

    • 訊息記錄
      檢視會員近期的支援服務記錄

    • 寄電子郵件
      向會員發出電郵

    • 發送短訊
      向會員發出手機短訊(如會員有提供手機號碼)

    • 寄電子禮券
      向會員送贈電子禮券

    針對“客戶資料”的動作:
    • 編輯
      檢視或編輯會員資料

    • 刪除
      將會員資料徹底刪除

    • 訂單
      檢視會員相關的訂單

    • 資訊
      檢視會員的一般資料

    • 積分
      處理會員的現金積分

    更改“客戶資料”狀態:
    • 專屬客戶狀態
      點擊狀態列的“人型”按鈕

    • 待確認狀態
      點擊狀態列的“待確認”按鈕

    注意事項:
    • “會員群組”需由管理員變更

    • 會員的資料一般是登記時提供的,會員亦可登入後自行修改,管理員如非必要請不應修改

    • 會員的資料屬於機密,請委派可信任的管理員負責處理,且需妥善處理及保存,不應向第三者透露或作其他用途

    • 我們不會向您索取會員資料(您向我們提出支援要求除外),亦不會利用您的會員資料作其他用途

    • 如遇會員以任何籍口索回他/她的資料,需關注身份的真偽,切勿隨意透露引致雙方損失


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Cash Points

    Cash Points


    Ec2Biz的「網上商店系統」支援“會員現金積分”方案,讓顧客每次購物都能賺取“現金回贈”供下次的購物結帳扣減應付金額。

    我們相信透過這項獨特的方案,能令到在您的“網上商店”購物的顧客更能體驗銷費的樂趣,當顧客持有“現金積分”時,必定希望能夠於購物時使用以獲享優惠,所以“再次銷售”的比例必會比較其他沒有“現金積分”的商店為高,直接讓您運營“電子商務”時達至更佳的業積,輕鬆賺取利潤。

    我們提供的“會員現金積分”系統,能讓您全權決定使用條件、優惠方式,而且設計貼心易用,請您詳閱“系統設定”裏的“現金積分系統”指南,令往後的操作更易掌握。

    這份指南將介紹如何管理客戶訂購產品後獲得的積分,如果您未有啟用“現金積分系統”,可以忽略這份指南。

    針對訂單的積分管理:
    進入訂單積分管理:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“現金積分”

    3. 選擇相關訂單

    針對訂單積分的“浮動按鈕”:
    • 確認積分
      針對顧客訂單獲得的積分進行確認,一旦確認後,積分便會存進該顧客的積分帳戶,並選擇是否電郵通知確認,供客戶下次購物時使用

    • 取消積分
      刪除顧客於該訂單獲得的積分,將之記錄,並選擇是否電郵通知原因

    • 調整積分
      將顧客於該訂單獲得的積分調整,例如加或減少積分,將之記錄,並選擇是否電郵通知原因

    • 刪除積分
      刪除顧客於該訂單獲得的積分,但不會通知顧客亦不留任何記錄


    針對顧客的積分帳戶管理:
    進入顧客積分帳戶:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“客戶資料”

    3. 選擇相關客戶

    針對顧客積分帳戶的“浮動按鈕”:
    • 積分記錄
      檢視該客戶的所有積分進支歷史

    • 增加積分
      針對該客戶增加積分,將之記錄,並選擇是否電郵通知原因

    • 調整積分
      針對該客戶調整當時存有的積分,例如加或減少積分,將之記錄,並選擇是否電郵通知原因

    • 刪減積分
      針對該客戶刪減當時存有的積分,將之記錄,並選擇是否電郵通知原因

    注意事項:
    • 現金積分系統必需設為“啟用”,其他設定方能生效

    • 各項設定汲及的數值為“積分”額,並非積分的價值,請勿混淆


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Testimonials

    Testimonials


    我們的“線上商店”系統,能讓你的顧客針對某些產品發表用後感或意見,令商店更具互動感,亦可令其他有意購買的顧客獲取更多用家的評論資訊。

    對於大部份的正面產品評論,管理員大可不必操心,但若出現一些負面的產品評論,這時管理員便需要衡量是否把評論修改或甚至刪除它。

    而“顧客心聲”是為已登記的會員而設,不論該名會員是否曾購買產品,都可直接參與發表他/她的評論心聲,而在現階段,管理員若希望為產品增加一些評論,則需要按正常途徑登記為普通會員才能發表評論心聲。

    進入“顧客心聲”管理:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“顧客心聲”

    每項“顧客心聲”包含的資料:
    • 商品
      評論針對的產品

    • 評論由
      評論心聲的發表會員

    • 日期
      評論心聲的發表日期

    • 評論內容
      評論心聲的內容,不可使用HTML語法

    • 評等
      由五棵星星組成,並從“壞”至“好”組成參考等級

    針對“顧客心聲”的動作:
    • 編輯
      修改已經發表的顧客心聲資料

    • 刪除
      將該產品的顧客心聲刪除,此刪除動作只針對顧客心聲資料,不會把原有產品刪除

    注意事項:
    • “顧客心聲”必需由已登記的會員從店面發表,管理系統不設新增功能

    • “顧客心聲”的內客和評等,只屬互動性質的額外資訊,不會構成對產品銷售和其他功能的影響

    • 若希望有新的“顧客心聲”被發表時第一時間收到通知,請先在“系統設定”的“聯絡資料”設定“新增顧客心聲通知”的電郵地址


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Localization

    Localization


    為令“網上商店”能配合您的運營環境,所以系統需要進行“本地化”的“初始設定”。

    “本地化”的意思是整個系統能以您指定的環境執行各種任務,包括指定的“貨幣匯率”、“語系”、訂單狀態”、以及“國別和地區”。

    這份指南將介紹“本地化”中的各項設定。

    “貨幣設定”包含以下資料:
    • 名稱
      貨幣的“英文”名稱

    • 代碼
      貨幣的代碼,必需為三字元的英文大寫,例如“HKD”,詳情可參考 http://www.oanda.com

    • 左邊符號
      貨幣的左邊符號,例如“$”

    • 右邊符號
      貨幣的右邊符號

    • 小數點符號
      貨幣的小數點符號,例如“.”

    • 千位符號
      貨幣的千位符號,例如“,”

    • 顯示小數點後幾位

    • 匯率比值
      如使用“更新匯率”功能,則無需更改此值,如屬“預設貨幣”,則必需為“1”

    • 預設值
      選擇整個“商店”和“系統”的預設貨幣,預設貨幣以外的均視為“參考貨幣”

    “語系設定”包含以下資料:
    • 名稱
      系統內置,不能修改

    • 代碼
      系統內置,不能修改

    • 預設值
      選擇整個“商店”和“系統”的預設語系

    “訂單狀態”包含以下資料:
    • 訂單狀態名稱
      針對顧客訂單處理流程的狀態“中英文”名稱,一般預設狀態為“等待處理”

    • 收益狀態
      系統辦認是否屬實際收益的訂單,例如“貨運中”可設為“收益狀態”,“等待處理”、“訂單已取消”則不應設成“收益狀態”

    • 預設值
      針對訂單的首個狀態

    “國別”包含以下資料:
    • 名稱
      “中英文”國別名稱,除自訂一些新增國別外,一般情況下使用系統預設的便足夠而無需修改

    • ISO Code (2)
      二位字母“國家名稱及代碼”

    • ISO Code (3)
      三位字母“國家名稱及代碼”

    • 地址格式
      選擇合適的地址格式,為配合國際化,一般預設狀態為“2”
      1. city / country
      2. city, state / country
      3. state / country
      4. postcode / country
      5. city / country

    “地區”包含以下資料:
    • 地區名稱
      “英文”地區名稱

    • 地區碼
      二位字母的地區碼,此地區碼不同於“國家代碼”,請勿混淆

    • 國別名稱
      選擇該地區所屬的“國別”

    針對“支援服務記錄”的動作:

    • 編輯
      修改已經建立的“設定值”。

    • 刪除
      刪除已經建立的“設定值”,己運作的商店不宜進行刪除動作

    注意事項:
    • 除“初始設定”外,營運中的商店網站不應再修改上述各項“本地化”設定,否則引致損壞已儲存的各種資料

    • “貨幣設定”裡被設成預設值的貨幣,將被視為整個商店及系統的基礎貨幣,若有更改,需自行把各項如“產品價錢”、“運費”、“手續費”等汲及金額的數值進行更新,系統不會自動更新這些資料

    • 系統不會自動更新“貨幣匯率”,如需更新請點擊“貨幣設定”的“更新匯率”按鈕

    • 除“訂單狀態”可按需要增減外,其他本地化設定建議使用系統預設值


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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