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*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
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*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
| 錯誤代碼 | 可能發生原因 |
|---|---|
| 554 permanent problems with the remote server mx.ec2biz.com | 解析不到ec2biz.com的mx記錄。 |
| Diagnostic-Code: X-Postfix; host ec2biz.com[123.123.123.123] said: 550 5.1.1 User unknown; rejecting (in reply to RCPT TO command) | 對方的服務器的退信是說明用戶名在它的郵局上不存在。 |
| jnj1-1588-mail1.customer.global.fici.com[123.123.123.123] said: 554 5.7.1 This site does not accept .wmz attachments (in reply to end of DATA command) | 退信問題是因為對方的服務器不接受.wmz的附件，可以試下把附件壓縮成RAR或ZIP的文件再發送。 |
| Final-Recipient: rfc822; v.noel@fici.com Action: failed Status: 5.0.0 Diagnostic-Code: X-Postfix; host mxmta.fici.com[123.123.123.123] said: 554 #5.3.0 Server Error (in reply to end of DATA command) | 這個退信是來自123.123.123.123的，說服務器錯誤。應該讓對方的網管檢查。 |
| host mail.ec2biz.com[123.123.123.123] said: 553 Sender address rejected: not logged in (in reply to MAIL FROM command) | 有兩種情況，一種是發信時OUTLOOK的SMTP身份驗證沒有打勾，一種是發信時SMTP的IP不是我們郵局的IP。 看到這種退信就要先看解析是否正確。並確認客戶端的設置沒問題。如果都ok再到服務器上確認是否跟同域驗證有關。 |
| message size 2397844 exceeds size limit 2097152 of server ec2biz.com[123.123.123.123] | 提示您發送的郵件過大 |
| Host or domain name not found. Name service error for name=ec2biz.com type=A: Host found but no data record of requested type... | 這封退信是因為您在發信時我司郵局服務器無法正常解析到fici.com.hk這個域名的郵局服務器IP，或者有可能是因為對方 ec2biz.com 所使用的DNS服務器反應慢原因造成的，此種情況有時會造成郵件發送不了，如果郵件沒有發出去只要重新發送一次即可，出現這種錯誤是由於網絡環境原因導致查詢不到IP，偶爾都會有的，特別是一些域名是通過國外DNS進行解析。是很常見的，因為網絡牽涉到的東西太多了。 |
| host sbcmx1.ec2biz.com[123.123.123.123] said: 553 5.3.0 ylpvm07, DNSBL:To request removal of, 255.255.255.255, send the complete error message in an E-mail to removeme@sbc.ec2biz.com (in reply to MAIL FROM command) | 應該是123.123.123.123這個IP被對方拉入黑名單導致的。需要發郵件到removeme@sbc.ec2biz.com申訴。 |
| host mxcanada.fici.com[123.123.123.123] said: 550 Command RCPT User not OK (in reply to RCPT TO command) | 郵箱jacobkatz@fici.com有問題。550的錯誤通常跟帳號有關係，需要確認該郵箱是否存在或建起這個郵箱目錄是否完整等，具體請諮詢該服務器網管。 |
| (yellobox@fici.com>: host mx5.fici.com[123.123.123.123] said: 554 qq Sorry, no valid recipients (#5.1.3) (in reply to end of DATA command) | 不是有效的收件人，請客戶查看下接收者地址是否正確。 |
| MX-record resolution of [fici.com] in progress (DNS Server: 123.123.123.123)... Name server reports domain name unknown. Attempting SMTP connection to [ec2biz.com : 25] A-record resolution of [ec2biz.com] in progress (DNS Server: 123.123.123.123)... Name server reports domain name unknown. | 可以判斷是因為接收方郵局的mx沒有做或者做錯，另外也有可能是接收方郵局DNS設置錯誤造成的。這個跟第七個是一樣的。 |
| host mx.mail.126.com[123.123.123.123] said: 554 sender is rejected: 0. (in reply to MAIL FROM command) | 這是126.com封了我們郵局IP:218.5.*.* |
| conversation with spam.ec2biz.com[123.123.123.123] timed out while sending message body | 連接此spam.ec2biz.com此服務器超時，可重發看看。 |
| permission denied. Command output: maildrop: maildir over quota. maildrop: maildir over quota. | 接收方信箱已經滿或者是發送方發送的郵件大小超出對方的接收郵件限額。 |
| The Postfix program test@fici.com>: host 127.0.0.1[127.0.0.1] said: 550 5.7.1 Message content rejected, UBE, id=25443-10 (in reply to end of DATA command) | 從這個退信來看。是因為郵件內容有問題被對方服務器拒絕收信。估計對方服務器可能做了關鍵字過濾。 |
| The Postfix program (info@fici.com>: host fici.com[123.123.123.123] said: 550 5.7.1 Unable to relay for info@fici.com (in reply to RCPT TO command) | 這是對方服務器返回退信，是對方問題，提示對方服務器收到郵件後不能轉給它下面的用戶：info@fici.com |
| The Postfix program host ec2biz.com[123.123.123.123] said: 550 domain [china-channel.com] mismatches client ip 255.255.255.255. See http://202.100.64.111:8080/user/pbl/v.do?k=467736946847 (in reply to RCPT TO command) | 此時可點擊以上鏈接，在打開的網頁中會出現相應的郵局退信提示。按頁面上的要求輸入驗證碼提交要求對方接受的請求，操作成功後會出現：操作成功！您已經加入到收件人的白名單中。請重新發送之前被拒絕的郵件。 |
| The Postfix program host mx3b.ec2biz.com[123.123.123.123] said: 451 mta111.mail.ec2biz.com Resources temporarily unavailable. Please try again later [#4.16.5]. (in reply to end of DATA command) | 資源臨時無法獲得，請重新發送。 如果一直存在問題，可建議客戶聯繫對方查看原因。 |
| The Postfix program host mx3.hotmail.com[123.123.123.123] said: 550 Requested action not taken: mailbox unavailable (in reply to RCPT TO command) host modusgate3.ec2biz.com[123.123.123.123] said: 550 5.1.1 is not a valid mailbox (in reply to RCPT TO command) | mxdplate@fici.com用戶不存在。 |
| The Postfix program command line usage error. Command output: sendmail: fatal: Recipient addresses must be specified on the command line or via the -t option postdrop: warning: stdin: unexpected EOF in data, record type 78 length 76 postdrop: fatal: uid=12346: malformed input | 此類問題通常是跟蹤設置的問題，需要查看客戶跟蹤設置是否有問題，如果客戶設置自己跟蹤自己，讓客戶取消這個設置。否則會引起出錯。 |
| The Postfix program host mail.fici.com[123.123.123.123] said: 553 5.3.0 ... No such user (in reply to RCPT TO command) | 跟上面的一樣murphyb@fici.com用戶不存在。 |
| The Postfix program host mail.fici.com[123.123.123.123] said: 550 5.7.1 Requested action not taken: message refused (in reply to end of DATA command) | 信息被拒絕，具體要客戶聯繫對方查看原因。 |
| The Postfix program host incoming.fici.com[123.123.123.123] said: 450 SPF error: SPF record error: DNS error while looking up sirio.cn A: query timed out (in reply to RCPT TO command) | 估計是由於對方服務器所在的網絡有問題導致無法識別到我們郵局的DNS解析，請檢查當地的網絡。 |
| The Postfix program host mta-v1.mail.fici.com[123.123.123.123] said: 451 Message temporarily deferred - [170] (in reply to end of DATA command) | 這個是客戶郵局郵箱發送的郵件在隊列中延遲比較久導致無法發送到對方的服務器，請重新發送該郵件就可以了。 |
| The Postfix program host mail.fici.com[123.123.123.123] said: 550 , Recipient unknown (in reply to RCPT TO command) | 接收地址錯誤或不存在 |
| The WorldPost program host inbound.fici.com[123.123.123.123] said: 554 5.7.1 The message from () with the subject of (Fw: comments) matches a profile the Internet community may consider spam. Please revise your message before resending. | 這個退信也是對方認為：您發送郵件的標題帶有：Fw: comments 字眼，而對方被過濾了。 |
| The Postfix program (expanded from <"hw:ventas"@fici.com>): host mail3.ec2biz.com[123.123.123.123] said: 552 sorry, the spam message is detected (#5.6.0) (in reply to end of DATA command) | 退信是對方服務器返回的，其認為客戶所發郵件帶有SPAM內容被拒。 |
| The Postfix program lost connection with paladin2.fici.com[123.123.123.123] while sending end of data -- message may be sent more than once | 基本上是網絡問題，導致在發郵件時丟失連接。 |
| The Postfix program host mailin-03.mx.fici.com[123.123.123.123] said: 421-: (DNS:NR) http://postmaster.info.aol.com/errors/421dnsnr.html 421 SERVICE NOT AVAILABLE (in reply to end of DATA command) | 接收方要求郵局服務器要反向解析。 |
| host mx2.fici.com[123.123.123.123] said: 553 5.5.4 Host name(mail.mail155.fici.com) is not match with your ip(218.85.134.155), maybe it's bogus. (in reply to end of DATA) | 對方認為我們的IP是偽造，這是對方的設置問題，請對方把我們的IP或此域名加入白名單就行了。 |
| (hcc@fici.com>: host mx1c9.fici.com[123.123.123.123] said: 550 5.7.1 This message does not comply with required standards. (in reply to end of DATA command) | 該問題應該是網絡聯接有問題，導致的退信，請重發。 |
| connect to 123.123.123.123[123.123.123.123]: server > dropped connection without sending the initial SMTP greeting. | 國際間網絡接口問題、連接收件人服務器發送郵件的時候，連接中斷，一般是網絡問題，請多試幾次。 |
| host gmail-smtp-in.l.google.com[123.123.123.123] said: 551 > User not local; please try (in reply to RCPT TO command) | 發送出去的郵件被國家安全防火牆過濾而退回，請測試不用info@發送郵件是否能成功到達收件人信箱，因前段時間發現很多info@的發件人均被國家防火牆給屏蔽。 |
| [slave.mail113.fici.com.11963.1171008600] smtp session from 123.123.123.123/(null)->(null) is blocked(action:0) by antispam gateway,(block stage:1)[[Dynamic helo/IP pcd748243.netvigator.com/123.123.123.123]] [2007-02-09 16:10:00] [slave.mail113.fici.com.11963.1171008600] quit SMTP session. | 因為發件方郵局使用的是動態ip，所以被過濾，請用固定ip的郵局發送郵件就不會被過濾。 |
| Helo cirocomm.com.tw 's A or MX rec but source IP 123.123.123.123(123-123-123-123.HINET-IP.hinet.net) is dynamic. | 發件人連過來的IP跟其HELO的域名不一致，且是hinet的動態IP，系統不接受。 |
| # telnet 123.123.123.123 25 Trying 123.123.123.123... Connected to rmail-154.fici.com (123.123.123.123). Escape character is '^]'. 554 5.7.1 *.*.*.*: Connection refused. Your IP address is blocked(anti-spam). Connection closed by foreign host. | 先檢查一下郵局是否有反向解析功能nslookup + 123.123.123.123 25，如果有就說明我們的IP地址被對方給屏蔽了，聯繫收信方的網絡管理員幫忙解除屏蔽。 |
| The user does not accept email in non-Western (non-Latin) character sets. --- Below this line is a copy of the message. Received: (qmail 17475 invoked from network); 21 Mar 2007 08:57:26 -0000 Received: from pre-smtp27-01.prod.mesa1.fici.com ([123.123.123.123]) (envelope-sender ) by smtp01-02.prod.mesa1.fici.com (qmail-ldap-1.03) with SMTP for ; 21 Mar 2007 08:57:26 -0000 Received: (qmail 14651 invoked from network); 21 Mar 2007 08:57:26 -0000 Received: from unknown (HELO slave.mail175.fici.com) ([123.123.123.123]) The user does not accept email in non-Western (non-Latin) character sets. | 發件人寫信時用的編碼不是標準編碼格式，請用標準編碼編寫郵件發送即可。 |
| host mail-scan.fici.com[123.123.123.123] said: 554 Service unavailable; Client host [mail.mail3.fici.com] blocked using rhsbl.ahbl.org; Domain used in spam/phish/scam, or owned by a spam source. Access is not allowed. (in reply to RCPT TO command) | 這是對方服務器封掉我們服務器mail.mail3.fici.com的域名，這是對方認為從我們服務器上投遞太多的垃圾郵件過去導致被封的，讓客戶聯繫對方網管解封吧。 |
| Final-Recipient: rfc822; shirley.ying%walkersha.com._cn@walker-freight.com Action: failed Status: 5.0.0 Diagnostic-Code: X-Postfix; host webmail.fici.com[123.123.123.123] said: 554 : Recipient address rejected: Relay access denied (in reply to RCPT TO command) | 對方服務器拒絕接收Xmail郵件退信提示信息一般為:Recipient address rejected: Relay access denied或者552 Error: content rejected原因是對方郵件服務器將Xmail郵件屏蔽掉了。煩請您將退信按附件的形式轉發給我們，我來做一下具體的測試，判斷問題原因，之後會主動聯絡對方，說明我們的服務器信息並且商量問題的解決方法。同時也希望您能夠使用其它的信箱向對方反映這個問題，向對方聯絡網管說明情況，以確保可以早日解決。 |
| host email.fici.com[123.123.123.123] said: 555 Recipient verification failed for [crafts@fici.com] (#5.1.1) (in reply to RCPT TO command) | 客戶郵箱中的「我的SMTP服務要求身份驗證」要選擇，另外注意郵箱名為完整的郵箱名稱。 |
| inal-Recipient: rfc822; lexus@fici.com Action: failed Status: 5.0.0 Diagnostic-Code: X-Postfix; host 127.0.0.1[127.0.0.1] said: 550 lexus@fici.com:user locked (in reply to end of DATA command) | 發件人被鎖定直接退回去的，並不是發送給發件人服務器才退的，檢查服務器查明被鎖定的原因。 |
| qmail-forward: fatal: This message is looping: it already has my Delivered-To line. (#5.4.6) | 退信表明用戶stephen@fici.com設置了自動轉發，同時對方（轉發的用戶）同樣自動轉發給這個用戶，這樣的話，造成了循環，所以需要請這個用戶將一方的自動轉發去掉就可以了！ |
| command line usage error. Command output: sendmail: fatal: Recipient addresses must be specified on the command line or via the -t option. | 這是客戶在郵局管理平台設置跟蹤設置時，跟蹤人地址設置為空導致的，請更改過來. 如果您按照我們頁面的outlook express設置方法設置完畢後，仍然不能正常使用，那麼您就要看看outlook具體的出錯信息裡面的錯誤號是多少？根據錯誤號和下表進行比對，一般來說，大多數的問題都可以解決。 |
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
| Domain Category | Eligible Applicant | Examples of Document |
| .hk | Local or overseas individuals or entities |
|
| .com.hk / .公司.hk | Commercial entities registered in HKSAR |
|
| .org.hk / .組織.hk | Registered or approved not-for-profit organizations in HKSARG |
|
| .edu.hk / .教育.hk | Registered schools, tertiary institutions and other approved educational institutions in Hong Kong |
|
| .net.hk / .網絡.hk | Entities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG |
|
| .gov.hk / .政府.hk | Bureaux or Departments of the HKSARG |
|
| .idv.hk / .個人.hk | Residents of HKSAR |
|
*** The above information is for reference only, Please seek independent technical advice if found necessary.
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$ [NC]
RewriteRule ^(content/|component/) index.php*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
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