1 Nov, 2014
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The ONE STOP SOLUTION to all your eBusiness Needs!
Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


E-Store

  • Interface of Administer Center

    Interface of Administer Center


    Before you start using the Administer Center, it is important to understand the documentation conventions used in it.

    This guide is intended for hosting E-Store who manage their servers through Administer Center and have access to administrator's account in the control panel.

    Ec2Biz “Online E-Store System” is a e-commerce automation solution that gives business owner full control over the managed products selling and simplifies setup and management of customer accounts, order, and store style.

    Ec2Biz “Online E-Store System” is stable, secure and reliable, but what you will like about it the most is that it will save you and your technical staff much time and effort
    All your customers will have personal isolated purchase interface environments and will be able to manage their accounts, purchase history, and inquiry on their own — without bothering you.

    NOTE: Pop-up blocking in your browser should be disabled when using Administer Center. Microsoft IE 5.5 and Netscape v4.5 or lower for Windows/UNIX is no longer supported.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail Duplicate

    E-Mail Duplicate


    透過“電子郵件副本”,您能翻閱最近從“管理員控制台”寄出的給顧客或查詢者的郵件,以便在出現分歧問題時掌握當時的訊息,而且亦有助處理客戶服務及改善運作。

    系統只會記錄從“管理員控制台”寄出的郵件,而店面自動寄出的一般確認信,例如“會員登記”、“訂單確認”、“查詢確認”等是不會被記錄,而其他非經商店系統處理的訊息,像普通電子郵件、網路郵局等,亦無法進行記錄。

    進入“電子郵件副本”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“電子郵件副本”

    “電子郵件副本”包含的資料:
    • 郵件主題

    • 郵件內容

    • 寄出日期

    • 寄件人
      一般為“商店管理員”或其他獲委派的管理員

    • 收收者

    針對“電子郵件副本”的動作:
    • 資訊
      檢視該封郵件的內容

    • 刪除
      將郵件副本刪除

    注意事項:
    • 郵件副本不包含“電子報”及“傳送手機短訊 ”

    • 系統只會記錄能成功從“管理員控制台”寄出的電子郵件

    • 成功寄出並不等於收件寄能順利收信或已閱讀郵件,尚有其他因素影響郵件的送遞,例如收件者郵箱已滿、郵件無法通過對方的垃圾郵件過慮、收件者電郵地址錯誤等。

    • 在各種郵件的處理上,如沒有選擇“保留郵件副本”,系統將無法記錄這些郵件

    • 一些免費申請的電子郵箱,例如“奇摩雅虎”,會加插他們的廣告於每封郵件內,而且內容也有可能被自動修改,所以從系統寄出的郵件格式,可能與收件者看見的不相同

    • 如果收信者堅稱無法收到您寄出的電郵,請嘗試使用其他方法向對方聯系,或請對方關注郵件是否被置於“Bulk Mail Folder”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter

    Newsletter


    “電子報”系統有別於一般的電子郵件行銷方式,由於使用電郵發放訊息,往往無法追蹤收件人是否已經檢閱內客,以至不能掌握宣傳訊息的有效性,而且通過普通電子郵件,較難建立精美的內容,同時也無法為每封電郵通訊附帶大量圖片。

    而我們的“線上商店系統”則內建設計貼心、使用簡易的“電子報”系統,除方便管理外,更具備以下特點:
    • 使用模版技術,為每項電子報提供不同的風格,而且模版由重復套用,省減每次重新設計的煩惱

    • 只要準備“電子報主題”、“標題內容”、“選擇產品”、“頁底內容”文字等,即可輕鬆建立全新的電子報

    • 系統提供簡易的產品挑選方式,無需再逐項貼圖、建立連結

    • 產品排列具備每行展示一件至三件的選擇,靈活而容易觀看

    • 每項電子報可重復發佈,並且具備發佈數量與實際檢視的比率追蹤

    • 以電子郵件寄出的電子報只包含文字內容及HTML,其他圖片仍儲存於伺服器,所以每封電子報的檔案體積十分細,不會過份佔據收件者的郵箱空間,並能有效快速開啟郵件

    • 每封電子報可附加取消訂閱的超連結,讓收件者自由選擇使用,避免引致收件者帶來煩惱



    進入“電子報”管理:
    1. 點擊主選單的“訊息中心/電子報”

    2. 點擊左選單的“電子報”

    透過浮動按鈕到達不同區域:
    • 電子報內容
      建立或編輯每項電子報的內容,選擇適合的模版

    • 電子報模版
      編輯修改內建的模版,或輸入自已設計的模版

    • 寄電子報
      向適合對像寄出電子報,或繼續寄出尚未完成寄送行動的電子報

    每項“電子報”內容包含的資料:
    • 選擇模版
      選擇一款內建或自定的電子報模版

    • 電子報主題及語言
      輸入電子報的主題,例如“夏日新款衣服大減價”,並選擇該份電子報的語言

    • 電子報標題內容
      輸入電子報的標題內容文字或自訂HTML,此部份內容可按需要使用,標題內容在模版的對應標籤是[[NEWSLETTER:HEADER]]

    • 選擇內容

      選擇以下其中一種主要內容,此部份內容可按需要使用,標題內容在模版的對應標籤是[[NEWSLETTER:CONTENT]]
      • 新品介紹
        從列表挑選合適推廣的最近新增的產品

      • 特價品介紹
        從列表挑選合適推廣的特價的產品

      • 自選產品介紹
        從列表挑選合適任何產品

      • 自訂內容
        輸入合適的文字或HTML內容

    • 電子報頁底內容
      輸入電子報的頁底內容文字或自訂HTML,此部份內容可按需要使用,標題內容在模版的對應標籤是[[NEWSLETTER:FOOTER]]

    “電子報”模版適用的“標籤”:
    如果您對內建模版不滿意,或希望使用自建的模版,請使用以下專用“標籤”加插在適當的HTML位置內
    • [[NEWSLETTER:LOGO]]
      您的商店標緻圖片,這圖片跟展示於“線上商店”的標緻相同,而設定位置在“網站樣式總管”的“網站資源”裡

    • [[NEWSLETTER:TITLE]]
      電子報主題

    • [[NEWSLETTER:CURRENT_DATE]]
      當前的日期

    • [[NEWSLETTER:HEADER]]
      電子報標題內容

    • [[NEWSLETTER:CONTENT]]
      您選擇的“新品介紹”、“特價品介紹”、“自選產品介紹”、“自訂內容”其中一種內容

    • [[NEWSLETTER:FOOTER]]
      電子報頁底內容

    • [[NEWSLETTER:SITE_NAME]]
      您的網站名稱

    • [[NEWSLETTER:COMPANY_NAME]]
      您的公司名稱

    • [[NEWSLETTER:COMPANY_ADDRESS]]
      您的公司地址

    • [[NEWSLETTER:HOME_URL]]
      您的線上商店網址

    • [[NEWSLETTER:COMPANY_TEL]]
      您的公司聯絡電話號碼

    • [[NEWSLETTER:COMPANY_FAX]]
      您的公司傳真機號碼

    • [[NEWSLETTER:COMPANY_SERVICE_TEL]]
      您的客戶服務電話號碼

    • [[NEWSLETTER:READ_LINK]]
      讓收件者在不能閱讀郵件的情況下,可點擊這超連結到達您網站檢視電子報的線上版本

    • [[NEWSLETTER:UNSUBSCRIPTION_LINK]]
      讓收件者取消訂閱及接收電子報的超連結

    自訂或修改電子報模版配合標籤的HTML例子:









    [[NEWSLETTER:READ_LINK]]



























    [[NEWSLETTER:LOGO]]

    [[NEWSLETTER:TITLE]] [[NEWSLETTER:CURRENT_DATE]]
    [[NEWSLETTER:HEADER]]
    [[NEWSLETTER:CONTENT]]
    [[NEWSLETTER:FOOTER]]
    Copyright c [[NEWSLETTER:SITE_NAME]]
    [[NEWSLETTER:UNSUBSCRIPTION_LINK]]


    自訂或修改電子報模版的圖片路徑例子:
    所有在電子報顯示的圖片,必需正確上傳至伺服器,否則收件者將無法檢視。

    針對“電子報內容”的動作:
    • 編輯
      修改已經建立的電子報資料,例如更改主題名稱、轉換宣傳的產品

    • 刪除
      將電子報的內容、追蹤記錄、線上檢視版本刪除,此動作不會影響已成功寄出的電子報郵件

    針對“電子報模版”的動作:
    • 編輯
      修改內建的預設電子報模版風格,或修改自建電子報模版風格

    • 刪除
      將修改過的預設電子報模版回復原狀,或刪除自建電子報模版

    針對“寄電子報”的動作:
    • 繼續未完成的寄送
      進行繼續寄送先前因某種原因未完成的電子報

    • 已完成寄送
      該次寄送行動已全部完成,沒有其他可執行的動作

    注意事項:
    • 制作完成的電子報,在正式寄出前,應先預覽效果,以及向自已寄出一封測試郵件,確認無誤後才進行正式寄送

    • 強列建議使用內建的預設電子報模版,可令制作電子報過程更輕鬆簡單

    • 由於設置“自訂電子報模版”及修改“預設電子報模版”的HTML屬進階功能,若設置出錯,將令電子報不能正常顯示,所以強列建議由專業及具經驗者進行,而我們並不提供上述的免費支援服務

    • 除“獨立套裝軟件”及“開發版軟件”,所有線上商店均屬共亨資源,一般繳付“月費”或“年費”租用型式的線上商店,寄送電子報的行動仍受“「電子郵件」政策及「電子郵件」限制是怎樣的?”一節所述,並請遵守我們的服務條款進行任何電子郵件操作的指引,意指大量寄出電子郵件時,您必需採用分批寄發,並在非繁忙時段進行,如違反我們的“電子郵件寄出”指引或服務條款,您的線上商店將在不另行通知情況下,被停止所有運作,敬請留意

    • 由於寄發SPAM (垃圾郵件)有可能觸犯法律,請在寄出電子報時了解收件者和對像是否願意收取您的訊息,並必需在電子報內包含取消訂閱的方法及標籤


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Start Building Your Storefront

    Start Building Your Storefront


    Ec2Biz的「網上商店系統」的系統具備很多現時在電子商務上適用的方案,而且整合了大量獨特的功能,讓您在運營線上銷售的過程得到最高回報,而且我們的系統不斷加以改良。

    經過歷年的客戶反影後,現在的軟件版本已較前的更易操作,而且改善了控制介面,讓您無論進行初始設定或是日常操作,都可感覺輕鬆快捷。

    為了讓您能更快捷地進行「初始設定」,我們特意整理了這份指南,以一步一步的指引,向您介紹適用的設定程序。

    對於整過系統來說,「初始設定」顯得非常重要,因您輸入的資料將會被套用到各種普通或進階功能裏,所以請參照下述步驟逐點完成設定。
    1. 系統設定
      1. 網站資料
        網站“中英文”主題、簡介、關鍵字

      2. 公司資料
        公司“中英文”名稱、地址,聯絡、號碼、客戶服務、傳真電話號碼,電子郵件,負責人名稱

      3. 通知資料
        接收查詢通知方式、手機短訊接收號碼、貨量不足通知、顧客心聲通知、新會員參加通知

      4. 數位憑証資料
        (如適用) - 憑証發行機構、憑証域名、憑証編碼

    2. 客戶設定
      1. 新會員的預設群組
        客戶批核選擇、觀看售價選擇、告知好友選擇

      2. 新會員優待
        新會員獲贈現金積分、電子禮券

      3. 現金積分系統
        啟用選擇、使用規則

    3. 商店店面設定
      1. 網站模板選擇
        使用預設或修改、上載設計模板

      2. 樣式表選擇
        使用預設或修改字型顏色、大小、位置

      3. 顯示項目
        選擇適用的顯示方式、版面區塊

      4. 邊框設定
        選擇適用的「版面區塊」邊框

    4. 建立產品目錄分類
      頂層目錄、副目錄、副分類目錄,新增品牌列表


    5. 加入產品名單
      1. 新增產品欄位
        預先設定產品資料統稱,例如:衣服尺碼、材質、產地

      2. 逐件輸入產品
        產品“中英文”名稱、說明、型號、數量、重量、選擇上載圖片

      3. 大量新增產品
        上載產品CSV檔案、上載經打包壓縮產品圖片 (進階功能,不建議初始設定時使用)

    6. 貨運管理設定
      1. 本地貨運
        選擇適用於本地的方式,修改運費

      2. 海外貨運
        選擇適用於海外的方式,修改運費

    7. 金流收款設定
      1. 信用咭付款閘道
        申請適用的付款閘道服款務,輸入服務使用者資料

      2. 銀行入帳付款
        輸入“中英文”銀行名稱、帳戶號碼

      3. 郵寄支票付款
        輸入“中英文”收款者名稱、地址

    8. 完成初始設定


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Testimonials

    Testimonials


    我們的“線上商店”系統,能讓你的顧客針對某些產品發表用後感或意見,令商店更具互動感,亦可令其他有意購買的顧客獲取更多用家的評論資訊。

    對於大部份的正面產品評論,管理員大可不必操心,但若出現一些負面的產品評論,這時管理員便需要衡量是否把評論修改或甚至刪除它。

    而“顧客心聲”是為已登記的會員而設,不論該名會員是否曾購買產品,都可直接參與發表他/她的評論心聲,而在現階段,管理員若希望為產品增加一些評論,則需要按正常途徑登記為普通會員才能發表評論心聲。

    進入“顧客心聲”管理:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“顧客心聲”

    每項“顧客心聲”包含的資料:
    • 商品
      評論針對的產品

    • 評論由
      評論心聲的發表會員

    • 日期
      評論心聲的發表日期

    • 評論內容
      評論心聲的內容,不可使用HTML語法

    • 評等
      由五棵星星組成,並從“壞”至“好”組成參考等級

    針對“顧客心聲”的動作:
    • 編輯
      修改已經發表的顧客心聲資料

    • 刪除
      將該產品的顧客心聲刪除,此刪除動作只針對顧客心聲資料,不會把原有產品刪除

    注意事項:
    • “顧客心聲”必需由已登記的會員從店面發表,管理系統不設新增功能

    • “顧客心聲”的內客和評等,只屬互動性質的額外資訊,不會構成對產品銷售和其他功能的影響

    • 若希望有新的“顧客心聲”被發表時第一時間收到通知,請先在“系統設定”的“聯絡資料”設定“新增顧客心聲通知”的電郵地址


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • e-Commerce

    e-Commerce


    Electronic Commerce is exactly analogous to a marketplace on the Internet.

    Electronic Commerce (also referred to as EC, e-commerce eCommerce or ecommerce) consists primarily of the distributing, buying, selling, marketing and servicing of products or services over electronic systems such as the Internet and other computer networks.

    The information technology industry might see it as an electronic business application aimed at commercial transactions; in this context, it can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. Electronic commerce typically uses electronic communications technology of the World Wide Web, at some point in the transaction's lifecycle, although of course electronic commerce frequently depends on computer technologies other than the World Wide Web, such as databases, and e-mail, and on other non-computer technologies, such as transportation for physical goods sold via e-commerce.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • B2C (Business-to-consumer)

    B2C (Business-to-consumer)


    B2C (Business-to-consumer), also business-to-customer, describes activities of commercial organizations serving the end consumer with products and/or services.

    The two main challenges faced by B2C e-commerce are building traffic and sustaining customer loyalty. Due to the winner-take-all nature of the B2C structure, many smaller firms find it difficult to enter a market and remain competitive.

    In addition, online shoppers are very price-sensitive and are easily lured away, so acquiring and keeping new customers is difficult.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GIF (Graphics Interchange Format)

    GIF (Graphics Interchange Format)


    GIF (Graphics Interchange Format) is an 8-bit-per-pixel bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.

    The format uses a palette of up to 256 distinct colors from the 24-bit RGB color space. It also supports animations and allows a separate palette of 256 colors for each frame. The color limitation makes the GIF format unsuitable for reproducing color photographs and other images with continuous color, but it is well-suited for more simple images such as graphics or logos with solid areas of color.

    GIF images are compressed using the LZW lossless data compression technique to reduce the file size without degrading the visual quality. This compression technique was patented in 1985. The controversy over the patent licensing agreement between the patent proprietor, Unisys, and CompuServe in 1994 led to the development of the PNG (Portable Network Graphics) standard.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Internet

    Internet


    For the more general networking concept, see computer network, computer networking, and internetworking.

    Visualization of the various routes through a portion of the Internet. Internet Portal
    The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • TIFF (Tagged Image File Format)

    TIFF (Tagged Image File Format)


    Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. Originally created by the company Aldus, jointly with Microsoft, for use with PostScript printing, TIFF is a popular format for high color depth images, along with JPEG and PNG.

    TIFF format is widely supported by image-manipulation applications such as Photoshop by Adobe, GIMP, Ulead PhotoImpact, and Photo-Paint as well as Paint Shop Pro by Corel, by desktop publishing and page layout applications, such as QuarkXPress and Adobe InDesign, and by scanning, faxing, word processing, optical character recognition, and other applications.

    TIFF was chosen as the native format for raster graphics in the NeXTstep operating system, and this TIFF support carried over into Mac OS X. Adobe Systems, which acquired the PageMaker publishing program from Aldus, now controls the TIFF specification, although it has not had a major update since 1992 (several technical notes have been published with minor extensions to the format).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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General Information

  • Bitrix Site Manager

    Bitrix Site Manager


    The Standard Edition allows you to: * manage site structure * real-time site content editing with the use of the HTML Editor * publish news * post news announcements on the start page * create hierarchical catalogs and photo galleries * register users * assign access rights to users and user groups * conduct site visitor polls and surveys * manage forums * keep blogs * publish web forms * use site search functionality * download product updates from bitrixsoft.com, and more.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FastTrack

    FastTrack


    MIVA Merchant Fast Track gives you the high performance and strong design you want, at a price you can afford. Many e-commerce packages promise simplicity, but ours delivers. With our intuitive, web-based administration and easy-to-use features, you can start selling online instantly.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SITEframe

    SITEframe


    Siteframe. is a lightweight content-management system designed for the rapid deployment of community-based websites.

    With Siteframe, a group of users can share stories and photographs, create blogs, send email to one another, and participate in group activities.

    Siteframe enables this by providing web-based content management so that anyone can create content without needing to learn HTML.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • phpBB

    phpBB


    phpBB is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPDig

    PHPDig


    PhpDig follows links like any web browser, to build the pages list to index.

    Links can be in an AreaMap or frames. PhpDig supports relocations. Any syntax of HREF attribute is followed by Phpdig. Simple javascript links like window.open() or window.location() are followed too.

    PhpDig does not go out the root site you define for the indexing (but see Domain Indexing option). Spidering depth is chosen by user.

    All html content is listed, both static and dynamic pages. PhpDig searches the Mime-Type of the document.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2link.com newsletters, you need to add www.ec2link.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2link.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2link.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2link.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • Plesk 11 Administrator’s Guide

    Plesk 11 Administrator’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    This guide is intended for server administrators who are going to manage Parallels Panel 11 and Customer and Business Manager. This document also includes instructions about offering Web Presence Builder in the Try and Buy (or trial) mode.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to Create a ASP page

    How to Create a ASP page


    A ASP(Active Server Page) script block must begin with <% and end with %>. A ASP script block can appear anywhere in a .asp file.

    The following is an example of a ASP script block:
    <% my $class %>
    <% my $vars = $Request->ServerVariables() %>
    <% for (sort keys %{$vars}) { %>
    <% next unless /^HTTP_|^REQUEST_/ %>
    <% $class = ($class ne 'normal')? 'normal': 'alt' %>

    <%=$_%>
    <%=$vars->{$_}%>

    <% } %>


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Reseller's Guide

    Plesk 9 Reseller's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I export or backup a MySQL Database

    MySQL - How do I export or backup a MySQL Database


    You can easily create a database dump (export/backup) of a databases used by phpMyAdmin.

    This tutorial will outline the steps required to export or backup your MySQL databases.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 User’s Guide to Web Presence Builder

    Plesk 10 User’s Guide to Web Presence Builder


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    A guide to using the brand new Web Presence Builder.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • LinkWithin related posts widget with photo thumbnails

    LinkWithin related posts widget with photo thumbnails


    LinkWithin是最近很紅的相關文章外掛,它改變以往以超連結文字顯示相關文章的做法,而是採用縮圖模式來顯示相關文章。只你網誌支援javascript,然後註冊認證後,你會拿到一串代碼,把代碼貼在網誌上,該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • How do I access my webmail (Check emails using a browser)?

    How do I access my webmail (Check emails using a browser)?


    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    Login details are your email address and password you setup in your control panel.
    This is the perfect Webmail program, which comes with all our web hosting plans, so you can access your emails anywhere in the world.
    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    Horde offers many of the features available in pc email clients like Outlook Express. Some of the features include:
    • Compose and send emails

    • Read your incoming mail

    • Email search facility

    • Address book

    • Calendar and events

    • Save work as a draft

    • Task lists

    • Create folders for storing your mail


    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    The login name is the full email address i.e. you@yoursite.com and the password is the one you setup when you created the email in PLESK.

    Login details are your email address and password you setup in your PLESK control panel or Online E-Store System.
    If you also use an email client like Outlook Express to check your mail and still want to access the mail with Horde, make sure you check the option to leave mail on the server. If you fail to do this, all your mail will be downloaded to your email client and won't be accessable via webmail with Horde. Please be aware though that leaving your emails on the server will increase your used disk space as well.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 60 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Android Mobile Device

    How to setup your email account on Android Mobile Device


    Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

    Currently tested devices are:
    • Nexus One
    • HTC One max
    • HTC Butterfly s
    • HTC One mini
    • HTC One
    • HTC One SV
    • HTC One X+
    • HTC Desire
    • HTC Hero
    • HTC EVO
    • HTC Incredible
    • HTC Dream
    • HTC Magic
    • HTC Aria
    • HTC Wildfire
    • HTC Sapphire
    • T-Mobile G1
    • Motorola Droid
    • Motorola Milestone
    • Samsung Galaxy S2
    • Samsung Galaxy S3
    • Samsung Galaxy S3 LTE
    • Samsung Galaxy S4
    • Samsung Galaxy S4 LTE
    • Samsung Galaxy S3 mini
    • Samsung Galaxy S4 mini
    • Samsung Galaxy Note 2
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 3 LTE
    • Samsung Galaxy Ace 3
    • Samsung Galaxy Mega
    • Samsung Galaxy S
    • Samsung Fascinate
    • Samsung Vibrant
    • Samsung Epic
    • Samsung Mesmerize


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Useful ISP email information

    Useful ISP email information


    I S PPOP3PortS.S.LSMTPPortS.S.LIMAP4PortS.S.L
    網上行
    Netvigator
    pop.netvigator.com110995smtp.netvigator.com25465
    商業網上行
    Business Netvigator
    corppop.netvigator.com110corpmail1.netvigator.com25
    PCCW NETMailpop.netvigator.com110995smtp.netvigator.com25465
    PCCW NETMail Plusndpop.netvigator.com110995ndsmtp.netvigator.com25465ndimap.netvigator.com143993
    和記寬頻
    Hutchison Broadband
    pop.hgcbroadband.com
    pop.net-yan.com
    110mail02.hgcbroadband.com
    mail02.net-yan.com
    25
    3寬頻
    Three Broadband
    pop.threebb.com.hk110mail02.threebb.com.hk25
    有線寬頻
    i-CABLE
    mail.i-cable.com110smtp.i-cable.com25
    香港寬頻
    HKBN
    popo.hkbn.net
    pop1.hkbn.net
    popo.ctimail.com
    110smtpo.hkbn.net
    smtpo.ctimail.com
    25
    太平洋寬頻
    Pacific Internet
    pop.pacific.net.hk110smtp.pacific.net.hk25
    SmarTone Vodafone110995smtp.smartone-vodafone.com25
    HKNetpop3.hknet.com110smtp.hknet.com25
    Google GMAILpop.gmail.com110995smtp.gmail.com25465imap.gmail.com143993
    雅虎電子郵件
    Yahoo Mail
    pop.mail.yahoo.com
    pop.mail.yahoo.com.hk
    110995smtp.mail.yahoo.com
    smtp.mail.yahoo.com.hk
    25465imap-ssl.mail.yahoo.com993
    Ymailpop.mail.yahoo.com110995smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Ymail Plusplus.pop.mail.yahoo.com110995plus.smtp.mail.yahoo.com25465imap-ssl.mail.yahoo.com993
    Hotmailpop3.live.com110995smtp.live.com25
    163 網易郵箱pop.163.com110995smtp.163.com25465imap.163.com143993
    QQ 郵箱pop.qq.com110995smtp.qq.com25465imap.qq.com993
    新浪網郵箱
    SinaMail
    pop3.sina.com.hk110------


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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