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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Linux Web Hosting

  • How to Create a ASP page

    How to Create a ASP page


    A ASP(Active Server Page) script block must begin with <% and end with %>. A ASP script block can appear anywhere in a .asp file.

    The following is an example of a ASP script block:
    <% my $class %>
    <% my $vars = $Request->ServerVariables() %>
    <% for (sort keys %{$vars}) { %>
    <% next unless /^HTTP_|^REQUEST_/ %>
    <% $class = ($class ne 'normal')? 'normal': 'alt' %>

    <%=$_%>
    <%=$vars->{$_}%>

    <% } %>


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to check the PHP settings on the hosting server?

    PHP - How to check the PHP settings on the hosting server?


    A very easy way of doing this is to create a file named "check_info.php" or "check_info.php5".

    Insert the following line in it:

    <? phpinfo(); ?>

    Then run this file in your domain, i.e. http://www.domainname.com/check_info.php

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why do I receive a SSL warning when I access control panel?

    Why do I receive a SSL warning when I access control panel?


    SSL provides a level of security and privacy for those wishing to conduct secure transactions over the Internet. Introduced by Netscape, the SSL protocol protects transmissions over the Internet by encrypting information as it passing between the server and the user. This insures that your transactions are not subject to "sniffing" by a third party.

    The Plesk Panel provides two ways of access – Secured and Unencrypted. The first one encrypts the connection between your browser and control panel. The second one (Unencrypted) provides connection on the regular port 8880.

    Since the Plesk Panel is a local one and is being accessed per Customer domain, we have installed a SSL certificate for server domain, which ensures your secured connection to the server when using the first method. The warnings are being prompted due to the fact that your domain name mismatches the one that the SSL is generated for (the server's).

    However, this is not a reason for your connection to be left unencrypted and you may safely click Continue to this website (not recommended) when receiving the warning. Your connection will be surely encrypted.

    • Example for Secured URL
      https://domainname.com:8443 (Recommended)
    • Example for Unencrypted URL
      http://domainname.com:8880


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 Reseller’s Guide

    Plesk 10 Reseller’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This guide is intended for hosting services resellers who are going to use Parallels Plesk Panel 10 as Reseller users.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Reseller's Guide

    Plesk 9 Reseller's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • B2B (business-to-bussiness)

    B2B (business-to-bussiness)


    Business-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications.

    For example, a company that makes chicken feed would sell it to a chicken farm, another company, rather than directly to consumers. An example of a B2C transaction would be a consumer buying grain-fed chickens at a grocery store.

    B2B can also encompass marketing activities between businesses, and not just the final transactions that result from marketing. B2B also is used to identify sales transactions between business. For example a company selling photocopiers would likely be a B2B sales organisation as opposed to a B2C (business to consumer) sales organisation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Search Engine

    Search Engine


    A search engine is an information retrieval system designed to help find information stored on a computer system, such as on the World Wide Web, inside a corporate or proprietary network, or in a personal computer. The search engine allows one to ask for content meeting specific criteria (typically those containing a given word or phrase) and retrieves a list of items that match those criteria. This list is often sorted with respect to some measure of relevance of the results. Search engines use regularly updated indexes to operate quickly and efficiently.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FTP

    FTP


    File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Our building software takes care of this for you. Some specialized programs can often do a better job.

    Recommend software:
    SmartFTP
    http://www.smartftp.com

    GlobalSCAPE CuteFTP
    http://www.cuteftp.com

    FileZilla
    http://filezilla.sourceforge.net

    CoffeeCup Free FTP
    http://www.coffeecup.com

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML

    HTML


    short for HyperText Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), created by greater-than signs (>) and less-than signs (<). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

    HTML is also often used to refer to content of the MIME type text/html or even more broadly as a generic term for HTML whether in its XML-descended form (such as XHTML 1.0 and later) or its form descended directly from SGML (such as HTML 4.01 and earlier).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • BMP (Bit Mapped)

    BMP (Bit Mapped)


    The BMP (bit mapped) format is used internally in the Microsoft Windows operating system to handle graphics images. These files are typically not compressed resulting in large files.

    The main advantage of BMP files is their wide acceptance, simplicity, and use in Windows programs. However, they may pose problems for users of other operating systems. Commonly, BMP files are used for Microsoft's Paint program. Since most BMP files are uncompressed, and BMP's RLE compression has serious limits[citation needed], the large size of BMP files makes them unsuitable for file transfer. However, Bit Map images are suitable for background images and wallpapers. This is especially true for screen shots. In addition, images from scanners are usually stored in BMP files.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • GALLERY

    GALLERY


    A Gallery is a collection of photo albums. You can have as many Galleries as you want on your web server. Each gallery contains as many photo albums as you want. Configuration of Gallery and administration of the photo albums is done entirely via an intuitive, web interface. You don't need special privileges on your webserver to install, configure and maintain Gallery. It's free, and we (the Gallery team) support it.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Classifieds

    Classifieds


    Features include: user registration; multi-level categories; verisign payflow link integration; "my classifieds" section; shopping cart; administration of members; administration of categories.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • EasyMoblog

    EasyMoblog


    It's easy to create customizable and easy-to-use weblogs with text, links and images ... and is just as easy to keep it updated: just send your blog an e-mail!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Discuz! Board

    Discuz! Board


    Crossday Discuz! Board (or simply Discuz!) is an Internet forum developed by Comsenz Technology Ltd. It is built on the PHP scripting language, supporting MySQL and PostgreSQL database management systems. Discuz! is freeware. It is now widely used in China and Hong Kong, but has not been very popular in other countries/places due to lack of support for other languages. The long developed English version of 5.5.0 was never released to public.

    It was modified from the well-famous discussion board XMB (forum).

    Comsenz Technology Ltd

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • WWW Paint Board

    WWW Paint Board


    WWW Paint Board (Wpb) is a tool where users can draw Dynamically on the web with VML (Vector Markup Language) technology.

    It provided with Wpb Galery and Wpb Editor. Also features: online draw editor, a Galery provides voting, sending comments for each VML topic, shout box, top score, top clicks, searching, loading or deleting topic.... And has a simple control panel and safety mode, Wpb can delete oldest topic automatically, no one can flood your Wpb system.

    It requires no SQL database, however requires Internet Explorer 5.x,6.x or any browser that supports VML technology..

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 60 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Windows Mail Setup Tutorial

    Windows Mail Setup Tutorial


    Windows Mail in Windows Vista addresses today's serious concerns about junk mail, e-mail, and phishing attacks, while adding new features that help you search and manage the increasing volume of e-mail messages that you receive.

    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Windows Mail, which is a pre-installed component of Windows Vista.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird For Mac OSX Email Setup Tutorial

    Mozilla Thunderbird For Mac OSX Email Setup Tutorial


    In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I access my webmail (Check emails using a browser)?

    How do I access my webmail (Check emails using a browser)?


    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    Login details are your email address and password you setup in your control panel.
    This is the perfect Webmail program, which comes with all our web hosting plans, so you can access your emails anywhere in the world.
    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer with Internet connection and Web browser installed, or a WAP-enabled cellular phone or a handheld computer (PDA).
    Horde offers many of the features available in pc email clients like Outlook Express. Some of the features include:
    • Compose and send emails

    • Read your incoming mail

    • Email search facility

    • Address book

    • Calendar and events

    • Save work as a draft

    • Task lists

    • Create folders for storing your mail


    To login to your webmail use the following url:

    http://webmail.yourdomain.com

    *where yourdomain.com is your domain name.

    The login name is the full email address i.e. you@yoursite.com and the password is the one you setup when you created the email in PLESK.

    Login details are your email address and password you setup in your PLESK control panel or Online E-Store System.
    If you also use an email client like Outlook Express to check your mail and still want to access the mail with Horde, make sure you check the option to leave mail on the server. If you fail to do this, all your mail will be downloaded to your email client and won't be accessable via webmail with Horde. Please be aware though that leaving your emails on the server will increase your used disk space as well.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft recommends against usage of SHA-1

    Microsoft recommends against usage of SHA-1


    Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

    In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

    According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

    The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

    ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

    The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 33 Million Domains Registered in 2007

    33 Million Domains Registered in 2007


    Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

    Below is a summary of the report:

    In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

    This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Brand or Manufacturer

    Brand or Manufacturer


    如果您的產品是由多個“品牌”或“廠商”組成,這樣便可透過“品牌或廠商”的預先設定,將產品歸納在所屬的品牌內。

    透過“品牌或廠商”,您的多元化產品不會再感覺混亂,而是變得讓顧客更容易集中瀏覽、架構更清楚,而且更能提高管理產品的效率。

    進入“品牌或廠商”管理:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“品牌或廠商”

    每項“品牌或廠商”包含的資料:
    • 品牌名稱
      “中文”或“英文”的名稱,最多125個字元,請盡量簡短(必需輸入)

    • 品牌網頁
      針對該品牌的“中英文”官方網站,讓顧客瀏覽時可到這品牌的網站參考資料,必需包含由http://開首的完整網址(按需要使用)

    • 品牌圖片
      JPG、GIF或PNG格式(按需要使用)

    針對“品牌或廠商”的動作:
    • 新增
      新增一個品牌或廠商

    • 編輯
      修改已經建立的品牌或廠商,例如更改名稱、轉換圖片

    • 刪除
      將該品牌刪除,此刪除動作只針對品牌或廠商資料,不會把原有產品刪除

    • 資訊
      顯示該品牌或廠商的資訊,包括內含產品數量

    • 更新產品
      針對所屬該品牌或廠商的產品進行“快捷產品更新”

    注意事項:
    • 品牌或廠商的設定,建議應在“初始設定”時預先完成,以方便往後的“產品新增”及針對產品“匯出、匯入資料”的管理。

    • 如某一項“品牌或廠商”內含龐大產品數量,在點擊“資訊”時需較長時間下載頁面,請耐心等待。

    • 請自行了解有關“品牌”連結網址、圖片的知識產權及使用問題,若未經該“品牌”允許使用的相關資料,將有可能觸犯法例。

    • 有關著作權與商標聲明,您應在適當頁面,例如“使用條款”及“產品內容”,標明該品牌的商標擁有權,以避免觸犯任何國家的商標法例,例如您正在出售Intel的產品,則應聲明像是「Intel 和Itanium 是Intel Corporation 及其子公司在美國和其他國家(地區)的商標或註冊商標」。

    • 我們不會就“著作權與商標”相關的使用及法律問題提供支援服務,對于錯誤使用所引致的責任,亦與我們無關,敬請留意。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 文字輸入處理

    文字輸入處理


    對於商貿網站而言,內容文字佔著整體美觀感的重要環節,每頁適當地以整齊編排和簡短字數表達意思,可令訪問者看得容易理解和輕鬆,亦增強貴公司的企業型像。

    在我們的系統裏已內置了容易操作的HTML編輯器,可針對產品內容簡介及各訊息頁面進行編輯或修改,這編輯器的基本使用方式跟普通文書處理軟件很接近,如有一般文書處理的經驗,在使用上應很快熟習,當然我們仍建議在正式編輯資料前先模擬試驗多次,可減少錯誤的出現。

    以下是一些文字編排的注意事項:
    • 除英文字元外,中文、日文和韓文(如有),可為每個字元加空格以增加美觀

    • 英文和數字請採用標準字元,請盡量不要輸入全型字元

    • 應刪除所有整段文字的開頭、結尾的空格和空行。

    • 特別的符號、“注音中文字”或“香港增補字符集”( http://www.info.gov.hk/digital21/chi/hkscs/ )乃非標準字元,部份訪問者的電腦未有裝設此類字集,會出現亂碼情況,所以應盡量不要採用

    • 如需輸入日文和韓文或其他雙位元文字,請自行了解相關的非標準字元問題,並應盡量不要採用

    • 在相同頁面請勿同時存在英文以外的多種語言文字,例如中文加日文等,因會出現統一碼 (Unicode)不相容問題,引致出現亂碼情況

    • 除標準英文字元外,其他文字均有一套相關的編碼,例如繁體中文是big5,簡體中文是gb,日文是shift-jis和EUC,每套編碼均不相同,所以應注意當輸入文字時,各種語言均不能同時存在(英文除外),另外,當輸入時應注意所使用的電腦操作系統語言版本,例如以Windows輸入繁體中文,則該Windows必須是繁體版,其他亦然,因現時的電腦操作系統均為多語系相容,並可顯示各種語言文字,但實際輸入的文字在傳送到何服器時的編碼可能不同,並影響儲存或出現亂碼等問題

    • 所有文字或圖型的編排應以簡單為基礎,因太複雜的編排會令訪問下載頁面增加需時,並可能出現無法整頁展示等問題

    • 使用我們的HTML編輯器除了手作輸入外,亦可從其他途徑複制內容及貼上,但應注意勿貼上Microsoft Word的內容,因Microsoft Word的資料包含很多非必要而看不見的定義標籤,會令檔案增大及影響輸出

    • 完成輸入後應預覽效果並在需要時作出修正

    系統資料的輸入

    所有數值相關的資料,例如售價、運費、數量等資料,只可使用“數字”和“.”,絕不可包含“英文字母”和“其他符號”。

    正確的數值:
    • 10

    • 100

    • 1000.5

    • 10000.50

    • 100000.50

    • 1000000.50

    • 10000000

    不正確的數值:
    • 10+
      包含了符號

    • 一百
      系統不能辨認中國數字

    • [1000.5]
      包含了符號

    • 10000.50
      系統不能辨認全型數字

    • Ten Hundred Thousand
      系統不能辨認英文數目語法

    • 1,000,000.50
      無需加入千位分隔點

    • HK$10000000
      無需加入貨幣碼

    關於中文資料的輸入

    系統預設資料庫是“繁體中文”,所有中文文字、語句均應以“繁體中文”輸入,在網站上的“簡體中文”是由系統自動轉換而成的。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Coupon Manager

    E-Coupon Manager


    我們開發的“網上商店”系統,具備獨特的“優惠禮券”方案,讓您的線上商店跟“實體商店”一樣,給與顧客特別的優惠,令顧客買得開心,從而幫助線上業務達致更佳銷售業績。

    “優惠禮券”的理念十分簡單,您只要在建立時,設定禮券的價值金額,如有需要,更可制定使用的規章,系統便會隨機產生禮券的“啟用編號”。

    當完成禮券的創立後,您便可向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券,當對方收到郵件後,便能透過郵件所述的“啟用禮券超連結”到達您的線上商店購物並使用禮券價值扣減應繳款項,或於正常購物程序在結帳時輸入“啟用編號”。

    “優惠禮券”的使用可謂極之靈活,例如“產品促銷”、“特別節日優惠”、“特殊會員優惠”等。

    您甚至可以在某些場合下,透過一般印刷品,例如雜誌廣告、傳單,說明持有“啟用編號”購買產品可享優待。

    進入“優惠禮券管理”:
    1. 點擊主選單的“電子禮券/優惠禮券”

    2. 點擊左選單的“優惠禮券管理”

    每項“優惠禮券”包含的資料:
    • 優惠禮券金額
      禮券的價值(必需輸入),如屬金額請直接輸入數值,例如“二十圓”,數值便是“20”,如屬折扣率請輸入欲扣減的百份比,例如七五折,數值便是“25%”

    • 啟用編號
      由系統隨機產生的獨立編碼,例如“2a886c5”

    • 優惠禮券的最低購物額
      請輸入最少購物金額才可啟用禮券,例如需購物滿三千圓,數值便是“3000”,如無指定這限制則輸入“0”

    • 優惠禮券的可用次數
      同一禮券的可啟用次數,包括相同顧客或不同顧客,例如指定“10”,則這禮券在任何情況下被啟用十次即自動失效,(建議“無限”次)。

    • 每位客戶可用次數
      同一顧客啟用該禮券的有效次數,例如指定“1”,則顧客只能使用一次,實際可用次數仍會受“優惠禮券的可用次數”影響

    • 生效開始日期
      指定禮券有效的開始日期

    • 生效結束日期
      指定禮券有效的結束日期

    • 可供選購的目錄範圍
      指定禮券適用的產品目錄,若顧客的購物名車其中一項產品屬指定範圍內,仍可使用該禮券,但為避免顧客於使用禮券時出現障礙引致不滿,建議所有產品均適合使用禮券

    • 優惠禮券主題
      “中英文”的禮券主題,例如“春季50圓優惠禮券”

    • 優惠禮券說明
      “中英文”的禮券說明,請將“禮券介紹”及上述“使用限制”以文字型式向顧客詳細說明

    針對“優惠禮券”的動作:
    • 寄優惠禮券
      向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券

    • 編輯
      編輯修改已經建立的優惠禮券內容

    • 刪除
      將已建立的禮券刪除

    • 優惠禮券使用報告
      顯示有關禮券的客戶使用狀況及資訊

    • 資訊
      顯示有關禮券的內容規則及資訊

    針對“優惠禮券”的浮動按鈕:
    • 優惠禮券編輯
      編輯修改已經建立的優惠禮券內容

    • 寄送優惠禮券給客戶
      向所有會員、指定的“客戶群組”、或指定的某一會員透過電子郵件寄發優惠禮券

    • 優惠禮券使用資訊
      顯示有關禮券的客戶使用狀況及資訊

    注意事項:
    • 禮券啟用編號由隨機自動產生,每項禮券的啟用編號將不會重復

    • 禮券的價值若屬金額,則金額的貨幣將根據您商店的“預設貨幣”為基礎

    • 禮券的啟用,必需通過收禮者電郵所附的“啟用編號”,除此以外,並無其他途徑啟用電子禮券

    • 建立後的禮券,若已被顧客使用過,在一般情況下不建議刪除,否則影響日後翻查訂單的資料準確性

    • 若顧客將禮券啟用後,在付款結帳後仍有禮券餘值,那餘值將儲存於顧客帳戶裏供下次購物時再使用

    • 建議禮券的使用規則不應限制過嚴,否則若顧客未有充份了解下使用,將導致無法順利結帳而打消購物的念頭,例如設定禮券的使用“不限購物金額”、“所有產品均適用禮券”等,有助顧客順利購物及享用禮券,從而令顧客感到在您商店購物的樂趣

    • 建立完成的禮券,更可自動送贈給新登記的會員,以助快速吸納更多會員,若需設定,可到達“系統設定”>“新會員優待”>“優惠禮券”進行,但請注意,切勿同時提供多於一種的優待新會員方案


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Tax Rates and Classes

    Tax Rates and Classes


    我們的“網上商店”系統,支援預收稅款功能,若您銷售的產品在某些國家屬於需繳稅款的話,您便可在系統預先設定相關稅別與稅率,以便系統為產品加上絯該稅率直接向顧客收取。

    雖然大部份情況下若產品屬需繳稅的,都是由顧客自行處理入口稅的問題,商店負責人是無需特別處理,但是我們仍預備這項功能,讓您在需要時能夠使用。

    這份指南將介紹“稅區、稅別、稅率”中的各項設定。

    “稅區”包含以下資料:
    • 地區名稱
      正確的地區“英文”名稱,例如“Florida”

    • 說明
      針對這個“稅區”的輔助“英文”說明,例如“Florida local sales tax zone”

    “稅別”包含以下資料:
    • 稅別標題
      關於稅別的標題,例如“Taxable Goods”

    • 描述
      針對這項稅別的輔助“英文”描述,例如“The following types of products are included non-food, services, etc”

    “稅率”包含以下資料:
    • 稅別標題
      選擇一個預先建立妥當的稅別

    • 地區名稱
      選擇一個預先設定妥當的稅區

    • 稅率 (%)
      輸入正確的稅率值

    • 描述
      針對這個“稅區”的輔助“英文”描述,例如“FL TAX 7.0%”

    • 優先權
      若同一稅區有多種稅率,請設定相關的優先權

    注意事項:
    • 建立稅率必需順序由“稅區”到“稅別”,最後才建立“稅率”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Product Extra Fields

    Product Extra Fields


    如果您的產品具備一些規格,而希望以一套有效的標準方式管理,令編輯產品及店面展示時更整齊美觀,則可使用這裏介紹的獨特功能。

    總括來說,“商品欄位”就是可讓您預先設定一些針對產品規格的名稱,讓編輯產品時能按需要而輸入相關資料,令產品頁面的說明與規格明顯地分隔,而且顧客瀏覽時更易更清晰了解產品。

    有輸入“商品欄位”名稱及資料的產品跟沒有輸入的一般產品無異,這方案只是提供一種更清晰易讀的展示途徑。

    每項商品欄位包含的資料:
    • “中英文”欄位名稱 - 最多125個字元

    新增商品欄位:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“商品欄位”

    3. 點擊主螢幕的“增加”按鈕

    4. 輸入“中英文”欄位名稱

    5. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    更改欄位名稱狀態:
    • 排序
      可選擇:“前”或“後”

    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    針對欄位名稱的動作:
    • 增加
      新增一筆欄位名稱

    • 編輯
      修改已經建立的欄位名稱

    • 刪除
      將該欄位名稱刪除


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2link.com newsletters, you need to add www.ec2link.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2link.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2link.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2link.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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