Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".

Pre-Sale Services

Privacy Policy for your account
Privacy Policy for your account

We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

The above information is for reference only
How to apply special price for international domain
How to apply special price for international domain

We are offering domain name registration for the unbelievable low price.

This offer is for a limited time only. Act fast while quantities last.

You must purchase following plan offered on our site at the same time you new register your domain name to qualify.
- E-Store
- Linux Web Hosting
- Website Design & Development
The above information is for reference only
Newsletter / E-mail Help
Newsletter / E-mail Help

As a subscriber of www.ec2link.com newsletters, you need to add www.ec2link.com to your address book to continue to receive these emails.

Please follow the directions at this link: Have you added the www.ec2link.com addresses to your e-mail address book? for your particular e-mail provider.

You need to add www.ec2link.com to your address book:

Please choose your e-mail provider below for specific instructions on adding www.ec2link.com to your address book:

Hotmail
- Open the e-mail.
- Click "SAVE ADDRESS" at the top of the message header.
- Click "OK" on the next screen.
Yahoo
- Open the e-mail.
- Click "ADD TO ADDRESS BOOK" next to the FROM address.
- Click "ADD TO ADDRESS BOOK" again.
Outlook Express
- Open the e-mail.
- Right-click on the FROM name.
- Click ADD TO ADDRESS BOOK in the menu.
- Click OK on the Properties pop-up.
Netvigator.com (NETMail)
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE" on the bottom.
i-cable.com
- Click "ADD ADDRESS" on the screen of book address.
- Input a new address to field:
- Click "SAVE".
You may need to contact your email provider to get more information.

The above information is for reference only
Why using free email accounts is bad idea?
Why using free email accounts is bad idea?

We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

The above information is for reference only
Specific refund conditions based on method of payment
Specific refund conditions based on method of payment

Cash / Bank Deposit / Cheque:
We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

PayPal:
For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

Credit Card:
For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

The above information is for reference only

More...

Linux Web Hosting

How to use WS_FTP to upload your website
How to use WS_FTP to upload your website

WS_FTP is one of the world's most popular programs to use when uploading websites. It's both easy-to-use and powerful. Follow the tutorial below to learn just how easy it is.

Firstly you will need to install WS_FTP on your computer. If you to not have this program installed I recommend download it.

Your FTP address is:ftp.domainname.com

Host Directory:
- /httpdocs for normal web pages
- /httpsdocs for secure pages
The above information is for reference only
How do you set a website default page to something other than index.html
How do you set a website default page to something other than index.html

Create an .htaccess file in your httpdocs directory, or the directory for which you want to change the default, and add the following line:

DirectoryIndex filename.html

The above information is for reference only
How do I change DNS records if my domain is registered with GoDaddy?
How do I change DNS records if my domain is registered with GoDaddy?

If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:
1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
4. Select Custom nameservers (I host my domains elsewhere.).
5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
  ns1.powersx.com
  ns2.powersx.com
6. Click OK at the bottom.
The above information is for reference only
How to use FileZilla to upload your website
How to use FileZilla to upload your website

In this tutorial you're about to learn how to upload your website content via FTP client software called FileZilla.

FileZilla is a freeware, so it means you can download it and use for free. A place to get it is i.e. FileZilla's homepage at http://filezilla-project.org

Once you downloaded and installed the program you'll be able to launch the program and proceed with uploading or downloading.

Your FTP address is:ftp.domainname.com

Host Directory:
- /httpdocs for normal web pages
- /httpsdocs for secure pages
The above information is for reference only
How to running a ASP.NET page
How to running a ASP.NET page

Sorry, Our servers are running under Linux, we are unable to provide ASP.NET on Linux.

The above information is for reference only

More...

E-Store

Banner Manager
Banner Manager

我們的“網上開店”系統支援多種廣告方案，除了一般靜態圖片橫額外，亦支援客戶自訂HTML及動態廣告功能。

您可以透過“廣告總管”放置自己的產品宣傳、優惠資訊、出版者在線廣告、以及“合作機構”的廣告，而且每個廣告都附有統計資料，讓您拿捏每個廣告的宣傳成效。

系統對於各種廣告的管理，採用“廣告群組”的方式，其優點是只要您將不同的廣告配合群組，在佔用頁面最少位置的情況下，同一群組的多個廣告將由系統“隨機抽選顯示”，每當頁面被刷新後，廣告亦隨之由其他同群組的替換。

系統已經預置一些群組位置，您只要新增廣告時選用預設群組，即可簡易完成設置，但若嫌不足，您仍可增加更多自訂群組，在頁面其他指定位置顯示廣告。

若新增自訂群組的廣告，新增後並不會隨即顯示，您仍需要把廣告標籤放置於某些地方才能顯示，例如修改店面模版的HTML、放置於“分類目錄”、“產品說明”、“首頁文字”等位置。
進入“廣告總管”：
1. 點擊主選單的“系統工具”
2. 點擊左選單的“廣告總管”
“廣告型式”及包含的資料：
- “上載圖片”靜態廣告
- “自訂HTML”動態廣告
更改“廣告”顯示狀態：
- 狀態
  點擊狀態列的“綠色”或“紅色”按鈕
針對“廣告”的動作：
- 新增廣告
  新增一項廣告
- 編輯
  修改已經建立的廣告
- 刪除
  將該廣告刪除
- 資訊
  檢視廣告的資料，以及“廣告標籤”
注意事項：
- “廣告標籤”(Tag)的格式是[[HTML:BANNER_XXXXXXX]]，請將XXXXXXX替換成您的群組，而標籤不可包含空格在內，如果您的群組是MYBANNER，則標籤將會是[[HTML:BANNER_MYBANNER]]
- 所有廣告必需在“網站模版”的HTML正確地插入“廣告標籤”才會被顯示
- 大部份“網站模版”均已放置了預設的“廣告群組”標籤，但基於少部份“網站模版”的設計，可能未有預先放置標籤，此情況必需修改模版的HTML才能顯示
- 新增或修改過的廣告屬即時生效，如若廣告是啟用中、標籤放置正確、以及顯示條件及設定是正確的情況下，廣告應隨即在網站展示，若未有顯示則需再次細心檢查設定是否無誤，模版是否已放置“標籤”
- 同一群組多於一個廣告，這些廣告的隨機展示。每一項廣告都會有各自的“瀏覽次數 / 擊點次數”統計，但“自訂HTML”動態廣告或“自訂文字”將不會提供“擊點次數”統計
- 由於設置“自訂群組”及“自訂廣告”需修改“網站模版”的HTML，若設置出錯，將令網站不能正常顯示，所以強列建議由專業及具經驗者進行，而我們並不提供上述的免費支援服務
The above information is for reference only
Categories
Categories

產品的目錄結構對整個商店來說是非常重要的，一套良好的目錄結構對顧客可帶來更流暢的瀏覽，對日常管理亦會更有效率。

Ec2Biz的「網上商店系統」支援無限層級的目錄，目錄間亦可隨時移至不同位置。

目錄的結構主要由“最上層”向下發展，每個目錄可以建立不同的副目錄，直至最終的產品儲存位置。

雖然我們的目錄系統可以無限層級分支，但是建議最多使用三層，這將會令管理上較為簡單，亦令頁面更美觀簡潔。

每個目錄包含的資料：
- 目錄“中英文”名稱
  最多125個字元，請盡量簡短（必需輸入）
- 目錄圖片
  JPG、GIF、PNG或SWF格式（按需要使用）
- 目錄狀態
  選擇：“開啟”或“隱藏”（其中一種）
- 目錄型式
  選擇：“普通目錄”或“專屬客戶目錄”（其中一種）
- 目錄說明
  選擇：自訂編排的文字、圖片等簡介（按需要使用）
- 目錄排序
  選擇：顯示的先後次序（按需要使用）
新增產品目錄：
1. 點擊主選單的“分類目錄/產品管理”
2. 點擊左選單的“分類目錄/商品”總管
3. 點擊右上方的“新增分類”按鈕
4. 輸入相關資料
5. 完成後按“儲存”或“更新”，或按“返回”放棄並返回列表
更改目錄狀態：
1. 目錄狀態
  點擊狀態列的“綠色”或“紅色”按鈕
2. 目錄型式
  點擊狀態列的“專屬客戶目錄”或“普通目錄”按鈕
3. 目錄排序
  點擊狀態列的“上箭頭”或“下箭頭”
針對目錄的動作：
- 新增分類
  新增一個最上層的目錄或副目錄
- 編輯
  修改已經建立的目錄資料，例如更改名稱、轉換圖片
- 刪除
  將該目錄連同所屬的副目錄及產品一併刪除
- 移動
  將該目錄連同所屬的副目錄及產品移往其他位置
- 資訊
  顯示該目錄的資訊，包括內含的副目錄及產品數量、目錄狀態及型式、新增及修改日期、該目錄的適用位置超連結
- 進入
  進入該目錄的內部
注意事項：
- 不應將產品直接置於“最上層”
- 同一目錄的同一層級，不應同時存有“副目錄”及“產品”
- 如將目錄狀態設為“隱藏”，商店則不會顯示該目錄及所含的產品，但管理員仍可進行編輯
- 如將目錄狀態設為“專屬客戶目錄”，則只顯示給已登入的指定客戶，一般人仕將不能瀏覽
- 被刪除的目錄及所含產品不影響已產生的訂購單
The above information is for reference only
General Configuration
General Configuration

Ec2Biz的「網上商店系統」提供極多樣化的商店功能，而且很多都屬獨有的，每使商店能暢順運作，請務必細心閱讀這裏介紹的“一般設定”。

這些設定包含很多關乎商店的細節，若設定不當，將引致顧客不能順利訂購產品，或訂單的應付金額不正確。

所以在“初始設定”或“日後修改”後，必需進行模擬購物，以確定商店能正確工作。

一般設定包含以下資料：

基本設置：
- 以語言類別轉換貨幣
  若商店設為“中英文”雙語，啟用這功能將在顧客瀏覽“中文版”時售價以“港幣”（或您預設的貨幣）顯示，而瀏覽“英文版”則顯示“美圓”的售價
- 商店的語言版本
  選擇：“繁簡中文+英文”、“繁簡中文”、“ 英文”，在“初始設定”後不應再更改，以免影響整個“資料庫”
- 放進購物車設定
  若顧客把產品放進“購物車”後，是否先顯示“購物車內容”，或直接返回瀏覽中的產品頁面
- 顯示目錄內的產品總數
  是否讓目錄內含產品總數顯示於“產品目錄”方塊
- 顯示的售價是否包含稅額
  是否讓購物資料顯示稅款（有設定稅制的情況下）
- 稅額顯示設定
  選擇：“包含稅額”、“只顯示產品淨售價”（有設定稅制的情況下）
貨運，包裝設定：
- 您的業務所在國家
  選擇您的業務國家，即是在商店裡所指的“本地”定義基礎
- 每項訂單的附加重量單位
  這數值適用於所有訂購品總重量再加上這“附加重量”，
  可以輸入數字，如數值是10，則訂購品總重再加10（例如總重量是500加上10，則顧客的應付運貨重量便是510單位）
  或輸入百份比，如百份比是5%，則訂購品總重再加5%（例如總重量是500加上5%，則顧客的應付運貨重量便是525單位）
- 產品貨運計算單位
  針對所有產品的重量單位，計算運費亦以這單位為基礎
- 預計貨品送達客戶所需天數
  可以留空，系統暫未對此數值具有任何功能
存貨設定：
- 在商店各頁展示存貨量為零(無存貨)的產品
  是否讓商店仍然展示一些存貨量為零或以下的缺貨產品
- 產品被訂購後扣減存貨量
  選擇：“自動扣減”、“不扣減”
- 顧客訂購存貨量不足(缺貨)的產品並進行結帳
  
  若設為“接受”，則存貨量只有一件，但顧客訂購五件，系統仍可讓顧客繼續結帳
  若設為“不接受”，顧客只能訂購實際存貨量的產品，若訂購超過存量，系統將拒絕顧客繼續結帳，直至顧客減少訂購量為止
- 產品需補貨的限定值
  若產品被訂購的數量低於此數值，系統將向您發出通知電子郵件
- 產品存量題示數值
  商店的產品存量提示界限
  存量為零或負數，將顯示“已售清”
  存量低於此數值但不是零或負數，將顯示“限量發售”
  存量高於此數值，將顯示“有存貨”
購物手續費：
- 是否啟用“購物手續費”
  選擇：“需要”、“不需要”
- 最低訂購產品總金額
  顧客的每張訂購單總金額低於此數值則需付“購物手續費”
- 手續費金額
  需付“購物手續費”金額
- 額外手續費針對的地區
  選擇：“本地”、“海外”、“本地與海外”
付款手續費：
- 是否啟用“付款手續費”
  選擇：“需要”、“不需要”
- 手續費金額
  需付“付款手續費”金額
- 手續費針對的付款方式
  單選或複選適用的付款方式
- 手續費針對的地區
  選擇：“本地”、“海外”、“本地與海外”
免費送貨：
- 是否啟用免費送貨優待
  選擇：“啟用”、“不啟用”
- 最低訂購產品總金額
  顧客的每張訂購單總金額高於此數值才可享“免費送貨”
- 免費送貨優待針對的地區
  選擇：“本地”、“海外”、“本地與海外”
結帳限制：
- “零售客戶”的每單最低訂購數量
  針對顧客必需訂購產品總數量超過此數值，否則系統拒絕繼續結帳，輸入“0”則為無限制
- “零售客戶”的每單最低訂購總金額
  針對顧客必需訂購產品總金額超過此數值，否則系統拒絕繼續結帳，輸入“0”則為無限制
- “群組客戶”的每單最低訂購數量
  針對顧客必需訂購產品總數量超過此數值，否則系統拒絕繼續結帳，輸入“0”則為無限制
- “群組客戶”的每單最低訂購總金額
  針對顧客必需訂購產品總金額超過此數值，否則系統拒絕繼續結帳，輸入“0”則為無限制
防欺詐系統：
如果您在網上商店銷售的產品是比較貴重的，對於欺詐的交易機會將相應提升
為免受不法之徒有機可乘，應啟用此項服務以阻絕可能出現的欺詐交易
當啟用此服務後，每單交易的總額到達指定的水平，系統將會進行以下核實程序：

1. 在進行信用咭結帳交易前，需要客戶參予一次電話核實
2. 系統將致電客戶登記的號碼(全球適用)
3. 客戶將在電話聽到說出的一組由隨機產生的4位數字
4. 客戶可按照指示而在電腦鍵盤按入聽到的數字組合，完成後可立即掛線
5. 如客戶在電話輸入的數字組合正確，這項交易的核實亦告完成
6. 客戶可如常地進行信用咭交易程序
7. 整項訂購交易便完成
- 自動電話核實系統
  選擇：“啟用”、“不啟用”（增值服務，必需預先向我們購買“驗証”才有效）
- 電話核實的適用交易總額
  訂單總金額高於此數值才需進行“電話核實”
The above information is for reference only
E-Voucher Approval
E-Voucher Approval

若您的“線上商店”提供可選購的“電子禮券”，基於保障原因，必需經由管理員進行批核，以確保訂購的付款交易無誤，才存進顧客的電子禮券帳戶。

如接獲顧客購買“電子禮券”的訂單，務必確認有關的付款交易已完成，方可批核顧客的“電子禮券”。

“電子禮券”與“優惠禮券”的差別：
- 電子禮券
  跟現金相同，不含任何使用限制，顧客可付款自購，或由管理員簽發
- 優惠禮券
  可設定若干行使限制，並只能透過管理員簽發
進入“顧客禮券批核”：
1. 點擊主選單的“電子禮券/優惠禮券”
2. 點擊左選單的“顧客禮券批核”
每項“顧客禮券”包含的資料：
- 購買客戶
  購買電子禮券的顧客姓名
- 購買金額
  購買電子禮券的面值（銷售金額）
- 訂單編號
  相關的訂單編號
- 購買日期
  相關的訂單的購買日期
確認“顧客禮券”的程序：
1. 點擊欲檢視“待批核名單”旁的“確認禮券”
2. 如訂購的付款方式屬“線上付款”，例如信用咭、PAYPAL（貝寶），請到達相關閘道並檢查交易是否已完成，其他付款方式則亦請檢查有否收妥款項
3. 如付款証實無誤後，點擊“確認”按鈕，或按“返回”放棄確認
4. 確認完成後，系統將把相關價值的電子禮券存進顧客的“電子禮券帳戶”內，並同時寄出通知郵件給對方
5. 此時顧客已可隨時使用禮券的價值訂購產品及結帳，或將“電子禮券”轉寄給親友
注意事項：
- 您的線上商店必需有銷售電子禮券，方會產生這篇所述的待批核顧客禮券
- 若需設定產品屬可供購買的“電子禮券”，只需在型號輸入以大寫英文“GIFT”為首，例如“GIFT100”，而禮券的售價便是面值，請參考“產品管理”
- 禮券一經確認，將直接存進顧客的“電子禮券帳戶”內，無法以其他途徑改變面值或刪除
- 顧客付款購買的電子禮券，不需通過“啟用編號”使用
- 顧客可於同一項訂單內，包含電子禮券及其他產品一同結帳
- 顧客可重複購買電子禮券，相關的面值將疊加於原本面值
- “電子禮券”可視為現金，顧客持有的面值適用於所有產品而無任何限制，若顧客持有足夠的禮券面值，結帳時可全數替代應繳金額，甚至適用的手續費
- 若顧客於結帳後仍有禮券餘值，可於下次購物時繼續使用
- 顧客可將持有的禮券面值自用，或轉寄全部、部份面值給親友當現金使用（轉寄後的收禮者仍需按照正常程序登記成為會員及結帳）
- 顧客持有的“電子禮券”只適用於您的“線上商店”
- 由於沒有途徑修改顧客持有的“電子禮券”資料，所以在您的商店產品內，例如銷售的電子禮券，應註明“不可折回現金”
The above information is for reference only
Administer Manager
Administer Manager

我們的“線上商店”系統，允許業務由多個管理員進行維護，而且可設定一些權限，讓指定的管理員只可執行獲受權的區域。

請先設定下一節指南介紹的“管理員群組”，並且為群組指定權限，再為其他人管理員設定相應郡組。

進入“管理員設定”：
1. 點擊主選單的“系統管理員”
2. 點擊左選單的“管理員設定”
每項“管理員設定”包含的資料：
- 姓氏
  最多32個字元（必需輸入）
- 名字
  最多32個字元（必需輸入）
- 電子郵件
  有效的電子郵件地址，作為登入的名稱，和忘記密碼的收件地址
- 密碼
  新增管理員的情況，由系統自動產生並寄到上述的電郵地址，若日後修改，密碼必需由六至十五個“英文”或“數字”組成，英文的大小楷視為不同，其中切勿包含空格和符號，組合亦不能過份簡單
- 群組名稱
  選擇所屬郡組
- 管理員模式
  “實際管理”能進行真實指定區域的操作，而“只限示範”則只可觀看群組指定的區域而不能修改細節
- 客服部門
  選擇所屬部門
- 客服職員
  選擇所屬職員
針對“郵件賬號”的動作：
- 編輯
  修改已經增加的管理員資料
- 刪除
  將該管理員資料刪除
- 資訊
  顯示該名管理員的資料及最近執行過的動作
注意事項：
- 切勿刪除我們預先設定的“最高權力”管理員，否則在群組限制下，業務擁有者可能無法再進入一些被限制的區域，如不小心刪除而需我們重設這種管理員，需向我們繳付設定費。
- 一般情況下，不應設定不同管理員可同時執行相同區域群組。
- 基於保安理由，請勿向非認可人士透露管理員資料，否則有機會您的商店資料被非法修改和盜取。
- 除“獨立套裝軟件”及“開發版軟件”外，我們擁有登入您的管理系統任何區域的權力，以便提供技術咨詢和系統升級修正。
The above information is for reference only

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Email Tutorial

Are you able to receive emails but not send?
Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing.....

There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

The reason they do this is to prevent you from using their internet connection for spamming purposes.

You will still be able to send emails, but only by using your ISP'S outgoing mail server.
Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

The above information is for reference only
POP3, IMAP4 and SMTP settings information
POP3, IMAP4 and SMTP settings information

Below you can find common setting for Outlook, Outlook Express, Windows Mail and Mozilla Thunderbird.
- User ID:
  user@yourdomain.com
- Password:
  Your Password
- POP3 Server:
  mail.yourdomain.com port 110
- SMTP Server:
  mail.yourdomain.com port 25 (POP before SMTP Authorization)
- SMTP Server:
  (Special Submission)
  mail.yourdomain.com port 587 (SMTP Authorization)
- IMAP4 Server
  mail.yourdomain.com port 143
* where yourdomain.com is your domain name.

Attention
- The setting is not applied to WebMail.
- With POP before SMTP authorization, once a user has successfully authenticated to the POP server, user is permitted to receive and send e-mail through the mail server for the next 60 minutes.
- With SMTP authorization, your mail server requires authorization if the e-mail message must be sent to an external address. Your mail server supports LOGIN, CRAM-MD5 and PLAIN methods of SMTP authorization.
- If you can't send mail via port 25 due to blocks imposed by your ISP, you can enable the special submission port (587) within our server pretty easily.
- Domain name and server name must contain only lower case characters because the domain name system is case insensitive.
- Password are case sensitive.
The above information is for reference only
Mozilla Thunderbird For Mac OSX Email Setup Tutorial
Mozilla Thunderbird For Mac OSX Email Setup Tutorial

In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.
Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

The above information is for reference only
How to setup Your Emails on PLESK Control Panel
How to setup Your Emails on PLESK Control Panel

This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

Your e-mail accounts are configured through PLESK .
To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

POP3 (incoming) mail server: mail.yourdomain.com

SMTP (outgoing) mail server: mail.yourISP.com

Which means you will have to use your ISP smtp server.

Please be aware, when you set up outlook that your UserID is your full email address.

The url for your online webmail is
http://webmail.yourdomain.com

Where yourdomain.com is the domain name of your Web host.

Please be aware that your email will not work until your domain resolved to our servers.

The above information is for reference only
Windows Mail Setup Tutorial
Windows Mail Setup Tutorial

Windows Mail in Windows Vista addresses today's serious concerns about junk mail, e-mail, and phishing attacks, while adding new features that help you search and manage the increasing volume of e-mail messages that you receive.

In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

What you will Need:
- A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
- An email client. This tutorial uses Windows Mail, which is a pre-installed component of Windows Vista.
The above information is for reference only

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Glossary

TIFF (Tagged Image File Format)
TIFF (Tagged Image File Format)

Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. Originally created by the company Aldus, jointly with Microsoft, for use with PostScript printing, TIFF is a popular format for high color depth images, along with JPEG and PNG.

TIFF format is widely supported by image-manipulation applications such as Photoshop by Adobe, GIMP, Ulead PhotoImpact, and Photo-Paint as well as Paint Shop Pro by Corel, by desktop publishing and page layout applications, such as QuarkXPress and Adobe InDesign, and by scanning, faxing, word processing, optical character recognition, and other applications.

TIFF was chosen as the native format for raster graphics in the NeXTstep operating system, and this TIFF support carried over into Mac OS X. Adobe Systems, which acquired the PageMaker publishing program from Aldus, now controls the TIFF specification, although it has not had a major update since 1992 (several technical notes have been published with minor extensions to the format).

The above information is for reference only
Upload
Upload

Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

The above information is for reference only
HTML
HTML

short for HyperText Markup Language, is the predominant markup language for the creation of web pages. It provides a means to describe the structure of text-based information in a document — by denoting certain text as headings, paragraphs, lists, and so on — and to supplement that text with interactive forms, embedded images, and other objects. HTML is written in the form of labels (known as tags), created by greater-than signs (>) and less-than signs (<). HTML can also describe, to some degree, the appearance and semantics of a document, and can include embedded scripting language code which can affect the behavior of web browsers and other HTML processors.

HTML is also often used to refer to content of the MIME type text/html or even more broadly as a generic term for HTML whether in its XML-descended form (such as XHTML 1.0 and later) or its form descended directly from SGML (such as HTML 4.01 and earlier).

The above information is for reference only
Font
Font

In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

The above information is for reference only
FrontPage
FrontPage

Microsoft FrontPage (later full name Microsoft Office FrontPage) was a WYSIWYG HTML editor and web site administration tool from Microsoft for the Microsoft Windows line of operating systems. It was part of Microsoft Office application suite from 1997 to 2006. A Macintosh version was also released in 1998. Microsoft FrontPage has since been replaced by Microsoft Expression Web, which was released in December 2006.

One of the notable features of FrontPage is its built-in support for automated web templates. The main distinction between these templates and HTML templates generated by other products is that FrontPage templates include an automatic navigation system that creates animated buttons for pages that have been added by the user. It also creates a multi-level navigation system on the fly using the buttons and the structure of the web site.

The above information is for reference only

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Industry News

Google 7.68 Terabits Per Second Cable
Google 7.68 Terabits Per Second Cable

Search giant finalizes plan for Pacific fiber being ran.

The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

The above information is for reference only
Summit 2008 Agenda Announced by Parallels
Summit 2008 Agenda Announced by Parallels

Parallels has announced the following topics are to be featured at Summit 2008: Software as a Service (SaaS), Virtualization and 'green' hosting.

This free, two-day event will welcome customers, partners and other industry participants from around the world on May 19-20 at the Omni Shoreham Hotel in Washington, DC.

This year's Summit will feature keynotes by industry leaders and innovators, as well as in-depth product, strategy and networking sessions for business and technical professionals. The event will also include hands-on technical labs for Parallels Plesk Control Panel, Parallels Virtuozzo Containers, and Parallels Plesk Billing, sponsored by HP.

"The Parallels Summit 2008 brings together business and technical professionals to discuss not only virtualization and automation technologies, but also broader hosting and SaaS trends and opportunities," said Kurt Daniel, senior vice president of marketing and online, Parallels. "This year's event will build on the momentum of the previous two years and offers valuable networking with potential business partners, Parallels technical and business resources, and other industry participants."

Agenda Highlights
The Parallels Summit 2008 begins Monday, May 19 at 9 a.m. with morning sessions followed by the opening keynote at 1:30 p.m. The Summit program concludes on Tuesday, May 20 at 5 p.m.

The agenda features two tracks: a business track, which will focus on product features, profitability and use cases; and a technical track, which will focus on product-specific implementations, architectures and hands-on problem solving.

Featured speakers include:
- Bill McNee, Founder and CEO, Saugatuck Technology, who will share findings from Saugatuck Technology's most recent SaaS research program and annual SaaS Research Report.
- Dan Golding, Analyst for Tier 1 Research, who will provide expert analysis of the hosting industry and trends.
- Serguei Beloussov, CEO of Parallels, who will describe the next generation of SaaS and virtualization based on Parallels' unique perspective due to its large, global customer base.
- Top-level Executives, who represent industry leaders and innovative smaller companies who will discuss technology developments that are shaping the industry.
Parallels will also host two evening networking events for attendees. On Monday night, attendees are invited to join Parallels for an Odyssey Boat Cruise. Event participants staying through Tuesday evening can choose to attend a Washington Nationals baseball game against the Philadelphia Phillies at the brand new ballpark, which features a high-definition scoreboard that displays more than 1 million pixels.

A detailed agenda of planned sessions and activities is available at http://www.parallels.com/summit/agenda .

Register, Reserve Hotel before April 19
Parallels Summit 2008 is expected to attract hundreds of business and IT professionals from around the world. Space is limited and registration and hotel accommodations are subject to availability. To register or become a sponsor, visit http://www.parallels.com/summit today.

About Parallels - Optimized Computing
Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

The above information is for reference only
LinkWithin related posts widget with photo thumbnails
LinkWithin related posts widget with photo thumbnails

LinkWithin是最近很紅的相關文章外掛，它改變以往以超連結文字顯示相關文章的做法，而是採用縮圖模式來顯示相關文章。只你網誌支援javascript，然後註冊認證後，你會拿到一串代碼，把代碼貼在網誌上，該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章！

The above information is for reference only
Pre-Beta Release of Windows 7
Pre-Beta Release of Windows 7

Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

Dig into this site to see what's coming.

The above information is for reference only
微軟證實Hotmail個人資料遭竊取

微軟證實Hotmail個人資料遭竊取

根據BBC（英國廣播公司）報導，微軟公司的Windows Live Hotmail遭到網絡黑客入侵，超過萬個hotmail客戶資料遭到竊取，這些資料多數來自歐洲，微軟並證實遭竊取的密碼都是正確的。

科技網誌neowin.net說，黑客除了盜取帳號密碼之外，又把盜取到的資料全數公布到網路上，超過上萬個hotmail帳戶的細節，2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者，受害者點選後，會被導向釣魚網頁，就會洩漏了個人的機密資訊給予攻擊者，如個人的信用卡號碼、密碼、帳號等。

微軟目前表示，他們已經知悉此事，並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮，若果個人資料遭到竊取，可能會有更多後續麻煩的事端。

The above information is for reference only

More...

General Information

PHPBugTracker
PHPBugTracker

Thanks for taking a look at phpBugTracker. This project was started out of the frustation I experienced getting Bugzilla installed and operational for a web development project. The goals of this project are to produce a web-based bug tracker with functionality similar to bugzilla that is abstracted from the database backend and uses templates for rendering the pages. Currently phpBugTracker is nowhere near a drop-in replacement for Bugzilla, so don't expect it to be. Maybe it will get to that point one day, maybe it won't. If it doesn't meet your needs, your development help is welcome, but your whining isn't! Just remember that I do this in my very limited spare time for fun, and I hope others can enjoy what little I have done/will do on it. That said, I hope you enjoy using phpBugTracker, and that you find it useful.

The above information is for reference only
phpBB
phpBB

phpBB is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, and helpful FAQ. Based on the powerful PHP server language and your choice of MySQL, MS-SQL, PostgreSQL or Access/ODBC database servers, phpBB is the ideal free community solution for all web sites.

The above information is for reference only
PHPMoney
PHPMoney

MyPhpMoney is a tool written in PHP to manage bank accounts thru a web interface. It uses mysql to store data and relies on PHPLIB (template, session and database abstraction).

The above information is for reference only
PPhlogger
PPhlogger

PowerPhlogger is a complete counter hosting tool. It lets you offer counter service to others from your site. It's built on PHP and requires a mySQL server.

Your members don't need any PHP-support on their webserver. They just pass the required data through JavaScript to PPhlogger that is hosted on your server.

The above information is for reference only
AdvancedPoll
AdvancedPoll

Advanced Poll is a polling system with powerful administration tool. It features: multiple polls, templates, unlimited options, multi-language support, IP-Logging, IP-Locking, cookie support, comment feature, vote expire feature, random poll support and more. Supports textfile and mySQL database.

The above information is for reference only

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Knowledge Base Search

Type your question here. If no result are found, try more general search words. For Example: instead of "Email Account" try "Email".

If you did not find the Knowledge Base you were looking for, please try our FAQ

If you would like to know more about our services
please contact us immediately!

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Email Tutorial

Are you able to receive emails but not send?

POP3, IMAP4 and SMTP settings information

Mozilla Thunderbird For Mac OSX Email Setup Tutorial

How to setup Your Emails on PLESK Control Panel

Windows Mail Setup Tutorial

Glossary

TIFF (Tagged Image File Format)

Upload

HTML

Font

FrontPage

Industry News

Google 7.68 Terabits Per Second Cable

Summit 2008 Agenda Announced by Parallels

LinkWithin related posts widget with photo thumbnails

Pre-Beta Release of Windows 7

微軟證實Hotmail個人資料遭竊取

General Information

PHPBugTracker

phpBB

PHPMoney

PPhlogger

AdvancedPoll