30 Jan, 2015
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Glossary

  • Download

    Download


    download is to receive data from a remote system, such as a HTTP, FTP server, or other similar systems. A download is any file that is offered for downloading or that has been downloaded.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Greylisting

    Greylisting


    Greylisting
    Greylisting reduces the amount of unsolicited e-mail (SPAM) delivered to e-mail addresses by capitalizing on spammers’ reluctance to configure their mail servers properly.

    Since most spammers do not retry sending email, the greylisting initially refuses all mail from unknown sources and accepts them on a later retry. This technology can cut spam as much as 95% of spam.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML5

    HTML5


    HTML5 is currently under development as the next major revision of the HTML page standard.

    Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • TIFF (Tagged Image File Format)

    TIFF (Tagged Image File Format)


    Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. Originally created by the company Aldus, jointly with Microsoft, for use with PostScript printing, TIFF is a popular format for high color depth images, along with JPEG and PNG.

    TIFF format is widely supported by image-manipulation applications such as Photoshop by Adobe, GIMP, Ulead PhotoImpact, and Photo-Paint as well as Paint Shop Pro by Corel, by desktop publishing and page layout applications, such as QuarkXPress and Adobe InDesign, and by scanning, faxing, word processing, optical character recognition, and other applications.

    TIFF was chosen as the native format for raster graphics in the NeXTstep operating system, and this TIFF support carried over into Mac OS X. Adobe Systems, which acquired the PageMaker publishing program from Aldus, now controls the TIFF specification, although it has not had a major update since 1992 (several technical notes have been published with minor extensions to the format).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • e-Commerce

    e-Commerce


    Electronic Commerce is exactly analogous to a marketplace on the Internet.

    Electronic Commerce (also referred to as EC, e-commerce eCommerce or ecommerce) consists primarily of the distributing, buying, selling, marketing and servicing of products or services over electronic systems such as the Internet and other computer networks.

    The information technology industry might see it as an electronic business application aimed at commercial transactions; in this context, it can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. Electronic commerce typically uses electronic communications technology of the World Wide Web, at some point in the transaction's lifecycle, although of course electronic commerce frequently depends on computer technologies other than the World Wide Web, such as databases, and e-mail, and on other non-computer technologies, such as transportation for physical goods sold via e-commerce.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • POP3, IMAP4 and SMTP settings information

    POP3, IMAP4 and SMTP settings information


    Below you can find common setting for Windows Outlook, Windows Outlook Express, Windows Mail and Mozilla Thunderbird.

    TypeNameInformationPort
    UsernameLogin Nameuser@yourdomain.com (example)--
    PasswordPasswordX0CeFt6EMGfOMm5Q (example)--
    POP3Incoming Servermail.yourdomain.com (example)110
    POP3S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)995
    IMAP4Incoming Servermail.yourdomain.com (example)143
    IMAP4S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)993
    SMTPOutgoing Servermail.yourdomain.com (example)25
    SMTP SubmissionOutgoing Servermail.yourdomain.com (example)587
    SMTPS (SSL/TLS)Outgoing Secure Servermail.yourdomain.com (example)465


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Are you able to receive emails but not send?

    Are you able to receive emails but not send?


    If you can receive mail but aren't able to send this means one thing.....

    There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

    Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

    The reason they do this is to prevent you from using their internet connection for spamming purposes.

    You will still be able to send emails, but only by using your ISP'S outgoing mail server.
    Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
    For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

    If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft Outlook Setup Tutorial

    Microsoft Outlook Setup Tutorial


    In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook, which is part of Microsoft Office.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2link.com newsletters, you need to add www.ec2link.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2link.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2link.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2link.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • MySQL - How do I import a MySQL Database

    MySQL - How do I import a MySQL Database


    You have a backup of my database that you need to import/transfer to new account.

    Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Once you have your .sql file you will need to log into your account.
    2. In the Plesk control panel you will find an Icon labeled Databases.
      ** If you have not created the database you will need create first. **
    3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
    4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
    5. This will create some tabs at the top of the screen, click on Import.
    6. After clicking on Import you will see a file upload option.
    7. Click Browse on the file upload option and find your .sql file.
    8. After you have selected the file click GO and it will import your database.
    9. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 11 Reseller’s Guide

    Plesk 11 Reseller’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    Resellers are middlemen between server administrators and end users. They order hosting services from the first group and sell them to the second. This guide explains how to set up and manage this business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Control Panel User’s Guide

    Plesk 9 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 9: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 E-mail User's Guide

    Plesk 9 E-mail User's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do you set a website default page to something other than index.html

    How do you set a website default page to something other than index.html


    Create an .htaccess file in your httpdocs directory, or the directory for which you want to change the default, and add the following line:

    DirectoryIndex filename.html

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • 客戶服務管理

    客戶服務管理


    每當顧客經瀏覽貴公司網站後,可能會對某種產品感興趣,有些顧客會即時進行訂購,亦有可能先透過查詢待了解更多相關資料後才進行訂購,現時的營商環境均講求高效率,所以對客戶的服務亦需盡快回應。

    在我們的經驗來說,一般顧客均希望產品供應商向他/她們第一時間回覆,如在辦工時間內可啟動我們提供的顧客即時查詢系統,以文字型式即時接觸客戶,但人手不能配合,亦盡量在十二小時內回應客戶的查詢,這些服務可有效增加產品的成功銷售率,並提高客戶的信心及建立良好口碑。

    以下是一些新業務需面對及安排人手處理的客戶服務重點:
    • 客戶發出的電子郵件查詢

    • 客戶發出的產品、訂單查詢

    • 對客戶發出的大數量訂購要求,預備安排額外的聯絡人手

    • 替客戶跟進訂購產品的貨運延期問題

    • 按業務及產品性質提供產品優良保證及退換細節,並於客戶服務頁展示內容

    • 客戶可能對已收貨的產品感到不滿意或商家寄出錯誤的產品,這些均需預先計劃處理方案

    • 產品在郵寄或貨運中遺失或損壞,當然出現率很低,但亦需預先計劃處理方案並展示解決資料讓顧客知述

    • 預先了解金流、信用咭公司的合約細節,以便當顧客要求取消訂單或退款、存貨不能如常供應而產生的取消訂單、少數的虛假信用咭詐騙行為等,能有效處理上述有機會發生的問題

    • 客戶或同業的投訴亦需有效地安排跟進

    Please be aware we does not participate in any management and not assume responsibility and support for third party providers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Company News

    Company News


    透過“公司新消息”能讓您在商店首頁發佈業務的“最近動向”、“優惠情報”、“節日休假安排”等資料,從此,您的顧客便能知悉您的業務近況。

    進入“公司新消息”:
    1. 點擊主選單的“資訊管理”

    2. 點擊左選單的“公司新消息”

    每項“公司新消息”包含的資料:
    • 主題
      “中英文”主題,例如“4月份新貨上架,精選時裝、配件一律大特價”

    • 內容
      “中英文”內容,透過“HTML”編輯器輸入,或利用“原始碼”編輯HTML

    • 顯示狀態
      選擇其中一種狀態,例如“顯示”、“隱藏”

    針對“公司新消息”的動作:
    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    • 編輯
      修改已經增加的公司新消息資料

    • 刪除
      將該公司新消息文章資料刪除

    “公司新消息”主題及內容適用的“標籤”:
    透過“標籤”能讓資訊正確地顯示,而且能自動對應中英文頁面,無需擔心更改系統設定的聯絡資料後,遺漏修改頁面內容,請使用以下專用“標籤”加插在適當的HTML位置內
    • [[PAGE:HOME_URL]]
      您的線上商店網址

    • [[PAGE:SITE_NAME]]
      您的網站名稱

    • [[PAGE:SITE_DESCRIPTION]]
      您的網站說明 / 簡介

    • [[PAGE:SITE_KEYWORDS]]
      您的網站關鍵字

    • [[PAGE:COMPANY_NAME]]
      您的公司名稱

    • [[PAGE:COMPANY_ADDRESS]]
      您的公司地址

    • [[PAGE:COMPANY_TEL]]
      您的公司聯絡電話號碼

    • [[PAGE:COMPANY_FAX]]
      您的公司傳真機號碼

    • [[PAGE:COMPANY_SERVICE_TEL]]
      您的客戶服務電話號碼

    • [[PAGE:STORE_OWNER]]
      您的網站負責人名稱

    • [[PAGE:STORE_OWNER_EMAIL]]
      主要電子郵件

    • [[PAGE:STORE_ENQUIRY_EMAIL]]
      客戶查詢郵件的收件地址

    • [[PAGE:STORE_ORDER_EMAIL]]
      新訂單的通知電郵地址

    注意事項:
    • “公司新消息”將按建立的日期自動排序,越新的消息排序越高

    • “公司新消息”的內容,只屬額外資訊,不會構成對產品銷售和其他功能的影響

    • “公司新消息”只在首頁顯示,而透過商店的左或右方菜單亦可展示小型“功能區塊”消息主題

    • 若要在首頁展示“公司新消息”,請在“網站樣式總管”>“顯示項目”>“目錄首頁顯示設定”>“主頁公司新消息列表 ”設為啟用

    • 若要在功能區塊展示“公司新消息”,請在“網站樣式總管”>“顯示項目”>“功能區塊設定”>“新消息及資訊 ”設為啟用

    • 所有新消息內容必需將“顯示狀態”設為“顯示”,而且需具有主題及內容方可生效

    • 若需借助其他HTML軟件預先完成排版,強列建議使用“FrontPage”、“Dreamweaver”,而不應以“MicroSoft Word”的文字編輯器進行

    • 盡量不要在新消息頁面輸入聯絡電郵地址,應推薦客戶使用“支援服務記錄”(聯絡我們)的線上表格進行聯繫,這行動令所有查詢都能被記錄,亦可防範惡意程序抓到您的電郵地址發送垃圾郵件(系統在“聯絡我們”顯示的電郵地址已經過圖片轉化處理,惡意程序無法提取內容)

    Please be aware we does not participate in any management and not assume responsibility and support for third party providers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Purchase Order

    Purchase Order


    “訂單管理”是整套網上業務的核心之一,為了能讓日常的管理更有效率,請您細心閱讀這份指南。

    當會員從“網上商店”挑選了有興趣的產品,並把產品放入“購物車”後,便可進行結帳,在顧客完成幾個步驟後,包括“選擇貨運方式”、“選擇付款方式”、以及最後確認無誤後,按下“確認”並完成訂購程序,系統便會把訂購資料記錄,並且向顧客及管理員發出訂購確認通知。

    這時管理員便需要盡快處理,以便讓顧客能知悉訂單狀態。一般情況下,我們建議管理員每天最少檢查和處理一次“訂單記錄”,日常亦需關注一些未完成的訂單。

    進入“購物訂單”管理:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“購物訂單”

    3. 選擇相關訂單

    訂單型式:
    • 已記錄的訂單
      完成所有訂購流程的訂單

    • 待完成的訂單
      未完成訂購流程的訂單,主要是線上付款未交易成功,管理員可根據需要手動確認

    針對購物訂單的“浮動按鈕”:
    • 處理訂單
      針對更新訂單的每一個處理狀態,讓系統記錄,並選擇是否透過“電子郵件”和“手機短訊”通知顧客。

      • 更新狀態
        選擇一項適合的狀態名稱

      • 備註
        若有需要,可輸入有關該項訂單的備注,亦可選擇是否向顧客通知

      • 積分
        檢視該項訂單顧客可獲得的“現金積分”,可選擇是否批核這些積分給顧客

      • 產品寄出日期
        若有寄出的日期,可點擊“日曆”按鈕選擇日期

      • 產品送貨日期
        若有送貨的日期,可點擊“日曆”按鈕選擇日期

      • 貨運參考編號
        若有貨運編號,例如“郵政編號”、“速遞編號”、“掛號通知”

      • 電郵通知訂單更新
        選取後系統會透過電腦通知顧客

      • 短訊通知訂單更新
        選取後系統會透過手機短訊通知顧客

      • 郵件語言
        請選擇適合顧客的語言,例如知悉顧客是歐美地區,則選擇“英文”

      • 保留郵件副本
        若選擇了電郵通知,可將更新電郵副本保留,供日後需要時參考

    • 訂單資料
      管理員可檢視這項訂的所有資料。

      • 訂購產品資料
        訂單的訂購產品資料、售價、小計、運費、優惠金額、應收總計

      • 訂單基本資料
        訂單的日期、編號、顧客名稱及群組、類型、顧客的IP及國家

      • 訂購客戶資料
        訂單的顧客資料

      • 訂購貨運資料
        根據顧客要求的貨運資料

      • 訂購帳單資料
        根據顧客要求的帳單資料

    • 狀態記錄
      由“下”至“上”的訂單狀態處程過程記錄。

      • 新增日期
        記錄狀態的日期

      • 郵件通知客戶
        有否透過電郵通知顧客

      • 短訊通知客戶
        有否透過手機短訊通知顧客

      • 狀態
        處理的狀態

      • 備註欄
        “付款閘道傳回訊息”、“顧客結帳時輸入的備注”,“管理員更新時輸入的備注”

    • 列印 - 列印這項訂單的收據

    新進訂單通知方式:
    • 顧客
      “電子郵件”

    • 管理員
      “電子郵件”、“手機短訊”、“傳真文件”

    更新訂單狀態通知:
    • 顧客
      “電子郵件”、“手機短訊”

    針對訂單的動作:
    • 編輯
      更新訂單的狀態、產品貨運資料、向顧客發出通知

    • 刪除
      刪除“錯誤”、“過久未完全”、“重複的訂單”

    • 資訊
      檢視訂單的資料

    注意事項:
    • 系統被記錄的訂單並不表示成功收取貨款,如果您的訂單是透過付款閘道收款,請登入付款閘道供應商的帳戶,並確認款項收妥方可處理產品的付運

    • 請細心核對每項訂單的資料,包括顧客資料、要求的貨運地點、帳單資料等,若有需要,請跟顧客聯絡以確認資料無誤,並且在產品付運前確保已收妥貨款

    • 建議在接到新訂單後,若資料無誤,保留二十四小時後才處理付運,因中途若出現問題也有機會處理

    • 如訂單透過線上付款閘道收款,請比對客戶的IP國家與訂購者國家是否一致,或利用付款閘道供應商的工具檢視國家地區資料,若有懷疑,請參考付款閘道供應商的指引向顧客索取身份証明的文件,以減少網上詐騙帶來的損失

    • 在一般情況下,“待完成的訂單”是顧客在結帳時系統預先記錄該訂單資料,若順利完成線上付款交易,將自動轉為“已記錄的訂單”,但若顧客沒有完成線上付款或過程中出現問題,則訂單型式仍處於“待完成的訂單”,如檢查線上付款無誤,管理員應手動進行確認


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail Configuration

    E-Mail Configuration


    我們的“網上商店”系統,需要利用多個電郵地址進行各種跟顧客溝通的用途,亦需要透過電子郵件向您通知運營狀況。

    一般情況下,我們都會為新建立的“網上開店”預先建立了數個常用的電郵地址,若您需要增加額外的電郵地址,可透過這份指南介紹的步驟進行管理。

    這份指南介紹的電子郵件設定,不適用於“獨立伺服器網上商店”、“套裝版權網上商店”、以及“開發版網上商店”。

    “郵件賬號”包含以下資料:
    • 登入賬號
      登入賬號必需是英文細寫和數字,其中可使用的符號是“.”、“-”、“_”,例如賬號是“abcd88”,則電郵地址便是“abcd88@yourdomain.com”

    • 密碼
      密碼必需由六至十五個“英文”或“數字”組成,英文的大小楷視為不同,其中切勿包含登入賬號,組合亦不能過份簡單

    • 確認密碼
      再一次輸入密碼作確認

    針對“郵件賬號”的動作:
    • 刪除
      將“郵件賬號”及內裏的郵件徹底刪除

    注意事項:
    • 電子郵件屬私人擁有的,切勿向他人透露登入資料,而登入資料亦應妥善保管

    • 基於保安理由,建議每六個月變更一次登入密碼

    • 修改已建立的郵件賬號的設定及更改密碼,請利用“網路郵局”或“PLESK控制台”

    • 我們不會向您索取郵件賬號的資料,並且需要防範從任何途徑向您索取資料的“網路行騙”陷阱


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 準備的資料

    準備的資料


    對於已運作的業務,貴公司可能需要作出一些安排及改動,因電子商務在某程度上需要精確的資料,例如貨運費用、貨品的售價等,所以在展示產品給顧客前,務必在正式輸入系統前預先準備所需資料。

    將會展示於網站的一般「中英文」資料:
    • 網站主題

    • 網站說明 / 簡介

    • 網站關鍵字

    將會展示於網站和各類“電子郵件”內的「中英文」聯絡資料資料:
    • 網站負責人稱呼

    • 主要電子郵件

    • 客戶查詢郵件的收件地址

    • 新訂單的通知電郵地址

    • 公司聯絡電話號碼

    • 客戶服務電話號碼

    • 公司傳真機號碼

    • 公司名稱

    • 公司地址

    用於系統向您發出通知的資料:
    • 傳真機號碼

    • 接收短訊的手機號碼

    商品展示的「中英文」資料:
    • 產品目錄

    • 產品名稱

    • 產品型號

    • 產品售價

    • 產品數量

    • 產品重量

    • 產品詳細說明

    商品展示的外觀資料:
    • 一幅主要圖片

    • 其他附加圖片

    • 適用的產品視像檔案

    若業務資料需較詳盡,可預備一些選擇性的資料:
    • 多種組別的客戶群組

    • 產品狀態

    • 特色產品

    • 商品品牌

    • 開售日期

    • 產品稅別

    • 產品成本

    • 特價產品

    • 產品客戶群組售價

    • 產品客戶群組特價

    • 產品欄位資料

    • 產品簡短主題

    • 產品簡短介紹

    • 產品關鍵字

    • 關聯的產品

    • 產品的可選擇特性

    整頁展示的資料:
    • 關於我們

    • 客戶服務

    • 貨運及退貨說明

    • 服務條款

    • 個人私隱說明

    一些電子商貿運作上需預先申請的服務:
    • 金流、信用咭收貨

    • 運費服務


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • CS-Cart

    CS-Cart


    CS-Cart shopping cart is a turnkey solution that includes all of the necessary features and functions to build successfully an online web store.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Acceptable Usage Policy (AUP)

    Acceptable Usage Policy (AUP)


    Welcome to Focus Network Company (www.ec2link.com) (Website), This website is owned and operated by "Focus Network Company".

    This Acceptable Usage Policy(AUP) governs the use of "Focus Network Company" Shared Web Hosting, E-Store service, Virtual Private Server, Dedicated Server, and other Internet services provided from Focus Network Company. Violation of this AUP may result in suspension or termination of your account. In the event of a dispute between you and our regarding the interpretation of this AUP, Focus Network Company interpretation, The validity, construction and performance of this AUP shall be governed by the law of Hong Kong Special Administrative Region.

    UNLAWFUL CONTENT
    You may not publish or transmit via Focus Network Company's service any content that Focus Network Company reasonably believes:

    • is obscene, pornographic or indecent;
    • constitutes child pornography;
    • is defamatory, abusive or violates a person's privacy;
    • is excessively threatens violence, incites violence, violent, or contains harassing content or hate speech;
    • is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
    • violates export control laws, promotes illegal drugs, relates to illegal gambling;
    • creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
    • clearly infringes on another person's trade or patent, service mark, or other property right;
    • improperly exposes trade secrets or proprietary information or other confidential to another person;
    • is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Focus Network Company; or
    • is otherwise malicious, fraudulent, or may result in retaliation against Focus Network Company by offended viewers.

    Content "published or transmitted" via Focus Network Company's service includes Web content, E-Mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by Focus Network Company.

    SYSTEM RESOURCES
    You agree to not use excessive amounts of resources. any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account.

    Each domain on shared hosting accounts (including E-Store) may not use more than 5% CPU daily, 3% memory daily, run more than 10 simultaneous processes per user, not allow any process to run for longer than 30 seconds CPU time, run any process that consumes more than 20% of available CPU at any time, or run any process that consumes more than 16 MB of memory. Databases are limited to 16 max user connections with a max query time of 8 seconds. Cron jobs must not execute more than once every 15 minutes and will be niced to 15 or greater.

    The following content types are NOT allowed on our shared web hosting packages including but not limited to:

    • More than one forum per domain;
    • Chat Room;
    • CGI Forum;
    • UBB, EBS or KwongWu (江湖) Script;
    • Ranking Script;
    • Mulituser Service (e.g. XSpace, Mulituser Blog, Mulituser Guestbook);
    • Audio, Video, Files or Software downloading websites;
    • Images downloading websites;
    • Free hosting or e-mail providers;
    • Any Customer Script that is known or found influenceable to the stability of our server.

    BANDWIDTH POLICY
    Our bandwidth policy was developed to ensure that every customer gets his fair share of the total bandwidth available. Consequently, we take into account that no customer could cause slow connectivity for others.

    All hosting accounts are allotted a certain amount of bandwidth per month (traffic). Please check your traffic allowance and usage. You should only need to check this if you know of or suspect a very large surge in traffic. You can track your usage in your control panel at web stats.

    You will be charged HKD$10 for each gigabyte of outgoing/incoming data transfer that exceeds your monthly traffic allowance. Please see our Hosting Plans for the monthly allotted traffic amounts.

    Data transfer hosting/upgrades will be effective from your next regular billing date.

    To ensure proper bandwidth use, all files MUST be hyperlinked to files (.html, .jpg, .gif, etc.) stored on our server and vice versa. any scripts including CGI, CFM, PHP, ASP, JSP that consume large amounts of CPU usage or memory are also not allowed. any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account. CGI chat scripts are also not allowed and are considered and abuse bandwidth. any above scripts that consume large amounts of CPU usage or memory are also not allowed. any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account.

    INTERNET RELAY CHAT (IRC)
    Use of Internet Relay Chat on any of our shared or dedicated servers is explicitly forbidden. This includes, but is not limited to, running any clients, redirection services (proxys), bots or servers, of any kind. this are not allowed on our standard shared and/or dedicated servers.

    PROXIES
    Proxy websites/scripts/programs, in any form, are not allowed on our shared servers. Very often, the software is simply not efficient in any manor, and causes service issues for any other websites on the server.

    SECURITY
    You must take reasonable security precautions. You must protect the confidentiality of your password and it is the clients responsibility to always upgrade and secure any software used by the client to publish their website content.

    BULK COMMERCIAL E-MAIL
    You must obtain Focus Network Company's advance approval for any bulk commercial E-Mail, which will not be given unless you are able to demonstrate all of the following to Focus Network Company's reasonable satisfaction:

    • Your intended recipients have given their consent to receive E-Mail via some affirmative means, such as an opt-in procedure;
    • Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the E-Mail address for which the consent is given;
    • The body of the E-Mail must describe how the E-Mail address was obtained, for example, "You opted in to receive this E-Mail promotion from our Web site or from one of our partner sites," and information on how to request evidence of the consent, for example, "If you would like to learn more about how we received your E-Mail address please contact us at abuse@your-domain.com" where "your-domain.com" is a valid domain hosted by Focus Network Company.
    • You must post an (such as abuse@your-domain.com) E-Mail address on the first page of any Web site associated with the E-Mail, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;
    • You must have a Privacy Policy posted for each domain associated with the mailing;
    • You have the means to track anonymous complaints;
    • You may not obscure the source of your E-Mail in any manner. Your E-Mail must include the recipients E-Mail address in the body of the message or in the "TO" line of the E-Mail; and
    • You otherwise comply with the CAN SPAM Act and other applicable law.

    These policies apply to messages sent using your Focus Network Company service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your Focus Network Company service. In addition, you may not use any third party E-Mail service that does not practice similar procedures for all its customers.

    Focus Network Company may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.

    UNSOLICITED E-MAIL / SPAM
    You may not send any unsolicited E-Mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it.

    You must comply with the rules of any other network you access or participate in using your Focus Network Company's services.

    SPAM-ZERO TOLERANCE POLICY
    If an Focus Network Company account is reported or caught violating these terms of service it will be immediately terminated. The customer will not be issued a refund, and will not be given access to any data in the terminated account.

    MATERIAL PROTECTED BY COPYRIGHT
    You may not publish, distribute, or otherwise copy in any manner any music, video, software, graphic, art, or other work protected, including but not limited to Hacker programs or archives, Warez sites, illicit music, MPEGs, MP3s, ROMs, and ROM emulators by copyright law unless:

    • you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;
    • you are otherwise permitted by established international copyright law to copy the work in that manner.

    Focus Network Company will terminate the service of repeat copyright infringers, The customer will not be issued a refund.

    COPYRIGHT INFRINGEMENT NOTICE (Digital Millennium Copyright Act)
    If you believe your copyright is being infringed by a person using the www.ec2link.com network, please send your written notice of copyright infringement to:

    Focus Network Company


    Your notice must include the following:

    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Focus Network Company to locate the material;
    • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;
    • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner's agent, or the law;
    • Information reasonably sufficient to permit Focus Network Company to contact you, such as an address, telephone, mobile phone, and, if available, an E-Mail address;
    • A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.


    INTERNET ABUSE
    You may not engage in illegal, abusive, or irresponsible behavior, including, but not limited to:

    • Use of Focus Network Company network in a way that significantly interferes with Focus Network Company other customers use of the network, including, but not limited to game server, download site, MP3, etc.
    • Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to Focus Network Company and its customers) without express authorization of the owner of the system or network;
    • Monitoring data or traffic on any network or system without the authorization of the owner of the system or network;
    • Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
    • Use of an Internet account or computer without the owner's authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;
    • Forging of any TCP-IP packet header or any part of the header information in an E-Mail or a newsgroup posting; or
    • Any conduct that is likely to result in retaliation against the Focus Network Company network.
    • Use of Focus Network Company network in a way that unreasonably interferes with Focus Network Company other customers use of the network.

    SUPPORT
    Focus Network Company provides ONLY basic technical support on the BASIC functions and features listed below that are included in our web hosting and E-Store plans. Focus Network Company will provide basic technical support on the following issues/subjects ONLY:

    • Site Access - site resolving, html pages working, etc.
    • E-Mail - BASIC E-MAIL sending and receiving.

    The ONLINE CONTROL PANEL is a LICENSED SOFTWARE PRODUCT that we have NO DIRECT CONTROL over. Thus, we provide no warranty or guarantee on the ONLINE CONTROL PANEL. We provide no warranty or guarantee to MODIFY, EDIT, CHANGE, UPGRADE, DISABLE, FIX, or even keep updated the ONLINE CONTROL PANEL. Focus Network Company will provide basic technical support on the following ONLINE CONTROL PANEL issues/subjects ONLY:

    • Mail - Web Mail
    • Mail - Add/Remove Accounts
    • Mail - Default Address
    • ANY FUNCTIONS NOT LISTED HERE THAT INVOLVE THE CONTROL PANEL, WE DO NOT PROVIDE SUPPORT FOR OR HAVE DIRECT CONTROL OVER

    ADDITIONALLY, the Documentation located INSIDE the ONLINE CONTROL PANEL may be OUTDATED or INACCURATE. Focus Network Company assumes no RESPONSIBILITY for OUTDATED or INACCURATE information contained therein.

    Focus Network Company will NOT provide free technical support OF ANY KIND on the following issues/subjects:

    • 3rd Party Parked Domains
    • 3rd Party Sub-Domains
    • 3rd Party FTP Logins
    • 3rd Party Services
    • 3rd Party Software
    • 3rd Party Products
    • 3rd Party Scripts
    • 3rd Party Mailing Lists
    • 3rd Party coding of ANY kind, including html, php, mysql, perl, asp, etc.
    • Business Adviser or Management
    • 3rd Party pre-installed scripts on our servers including but not limited to:
      • Chat
      • Counter
      • Guestbook
      • Shopping Cart
      • SpamAssassin
      • BBS / Bulletin Board / Forum
      • Search Engine
      • Banner Rotator
      • Image and Graphic
    • MIVA
    • Tomcat
    • ColdFusion
    • ASP.NET
    • Site Statistics, etc.

    For a Programming and Debugging Fees as noted in your contract with a ONE HOUR MINIMUM, we can provide TECHNICAL SUPPORT above and beyond our NORMAL support for things such as scripting, installation, etc. ALL Programming and Debugging Fees are paid in advance, and are NON-REFUNDABLE.

    Service Fees
    • All domain registrations fees are NON-REFUNDABLE.
    • All prepayment fees are NON-REFUNDABLE.
    • The only exception to this policy is the shared hosting 14 day money back guarantee.


    OTHER
    You must have valid and current information on file with your domain name registrar for any domain hosted on the www.ec2link.com network.

    You agree that when communicating with our staff, all communication will be void of profanity and/or abusive demeanor.

    DISCLAIMER
    Focus Network Company will not be responsible for any damages customers or their enterprises may suffer. Focus Network Company makes no warranties of any kind, expressed or implied for services we provide. Focus Network Company disclaims any warranty, merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, any and all service interruptions caused by Focus Network Company and its employees. Focus Network Company reserves the right to revise its policies at any time.

    LIMITATION OF LIABILITY
    In no event shall Focus Network Company be liable to customer for any damages resulting from, or related to, any failure or delay of Focus Network Company in providing access to the internet under this agreement. Focus Network Company makes no warranties of any kind, expressed or implied for services we provide. Focus Network Company disclaims any warranty, merchantability or fitness for a particular purpose. In no event shall Focus Network Company be liable to customer for any indirect, special or consequential damages or lost profits arising out of or related to this agreement, the performance or breach thereof, or the accuracy or correctness of databases or the information contained therein, even if Focus Network Company has been advised of the possibility thereof. Any claim or legal action arising out of failure, malfunction or defects in Focus Network Company services or goods, or arising from this contract in any respect, shall be brought within a period of one (1) year following the occurrence or said claim shall be deemed waived. Focus Network Company liability to customer hereunder, if any, shall in no event exceed the total amount customer paid to Focus Network Company hereunder. Focus Network Company will not be responsible for any damages suffered by customer in any way related to this agreement. This includes loss of data resulting from delays, non-deliveries, wrong deliveries, and any and all service interruptions caused by Focus Network Company and its employees by its own negligence or customers errors or omissions. Focus Network Company reserves the right to revise its policies at any time.

    CONTACT US
    If you have any questions or concerns regarding this statement, you can contact www.ec2link.com at . You can also write to us using the following address:



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • CSLH

    CSLH


    A multi-user, multi-operator, multi-department Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with that visitor. The modular structure and open source code allows for the highest level of freedom in customization to fit your needs.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PPhlogger

    PPhlogger


    PowerPhlogger is a complete counter hosting tool. It lets you offer counter service to others from your site. It's built on PHP and requires a mySQL server.

    Your members don't need any PHP-support on their webserver. They just pass the required data through JavaScript to PPhlogger that is hosted on your server.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPwiki

    PHPwiki


    PhpWiki is a WikiWikiWeb clone in PHP. A WikiWikiWeb is a site where anyone can edit the pages through an HTML form. Multiple storage backends, dynamic hyperlinking, themeable, scriptable by plugins, full authentication, ACL's.

    A WikiWikiWeb is a web site where anyone can edit the pages through an HTML form. Linking is done automatically on the server side; all pages are stored in a database. This may sound rather simplistic, but a Wiki is a very unique way to collaborate on the Web. I set up a few while working at the New York Times on the Web, and the technical staff really took to them in a big way. They wrote 500 pages in just a few months (all to document the internal systems). The addictive quality of a Wiki is that making pages is as simple as making a link to them. If they don't yet exist, the page link will be followed by a hyperlinked question mark; follow that link and you can define the new page. With this setup, you can update and create pages from anywhere there is a web browser handy. Visit the PhpWiki here at Sourceforge. You can try it out yourself! Installation of PhpWiki is as simple as untarring the source distribution. PhpWiki works right out of the box. You will want to make configuration changes later for better performance and permanence, or to run PhpWiki off a relational database like MySQL, mSQL or Postgresql.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder 4.2

    Parallels Plesk Sitebuilder 4.2


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft recommends against usage of SHA-1

    Microsoft recommends against usage of SHA-1


    Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

    In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

    According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

    The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

    ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

    The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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