4 May, 2016
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The ONE STOP SOLUTION to all your eBusiness Needs!
Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Pre-Sale Services

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Eudora 6 For PC Email Tutorial

    Eudora 6 For PC Email Tutorial


    In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Eudora, which is available for PC and MAC.


    Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

    When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

    These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Yahoo! Mail

    Setup fetch email using Yahoo! Mail


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The following articles explain how to set up mail fetching for other services and are for reference only.

    http://help.yahoo.com/kb/SLN3527.html

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Netvigator

    Setup fetch email using Netvigator


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

    Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.

    • Log into your Netvigator account. https://www.netvigator.com/chi/email.php
    • Click Preferences and locate the Accounts section.
    • Click Add External Account.
    • Enter the full email address in the Email address field.
    • Select POP3 in the Account type field.
    • Enter the full email address in the Username of Account field.
    • Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
    • In the Password field, enter the password for the email address you provided.
    • No need to enable Advanced Settings.
    • Click Save.


    Attention
    • As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
    • Email Forwarding or Fetch Mail may disclose your secrets.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • New Member Preferential

    New Member Preferential


    Ec2Biz的「網上商店系統」支援多種優惠顧客的方案,包括“現金積分系統”、“優惠禮券”及“電子禮券”。

    這些獨特的方案除了能提供購物優惠給顧客外,亦可利用這些優惠吸引未登記的人仕盡快成為您的會員。

    若您在設定裏使用了對“新會員優待”,請盡量以各種方式把訊息告訴瀏覽人仕,例如商店首頁設置“廣告橫額”,或透過“搜索引擎”刊登廣告。

    “新會員優待”包含的資料:
    • 現金積分
      在啟用了“現金積分系統”的情況下,您可指定登記會員時獲享的積分數量,輸入“0”則代表沒有積分

    • 電子禮券
      輸入送贈新會員的“電子禮券”金額,新會員需完成登記後打開確認郵件,輸入“0”則代表沒有積分

    • 優惠禮券
      選擇一項預先設定的“優惠禮券”送贈新會員

    注意事項:
    • 上述優待方案適合“網上零售商店”的業務,如您業務屬B2B,請酌情考慮是否採用

    • 新會員優待只可選用其中一種,請勿同時採用多種方案

    • 上述優待方案將針對“所有登記人仕”

    • 各項設定汲及的“金錢數值”,是以您商店的“預設貨幣”為基礎

    • 一般情況下,“新會員優待”的啟用與否,系統在商店是沒有特別的提示顯示,若有啟用,請自行制作精美的“電子報”或“電子郵件”通知您的會員,亦請自行制作精美的橫額廣告讓會員知悉。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Business Summary

    Business Summary


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“業務日誌報告”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“業務日誌報告”

    每項“業務日誌報告”包含的資料:
    • 獨立訪問量
      選擇週期內的獨立IP 地址訪問量

    • 頁面瀏覽數
      選擇週期內的所有頁面被瀏覽總數,包括重復的點擊

    • 產品瀏覽數
      選擇週期內的所有產品被瀏覽總數,包括重復的點擊

    • 顧客訂購量
      選擇週期內,總共多少位顧客曾訂購

    • 產品訂購數
      選擇週期內,總共被訂購的產品數量

    • 訂單綜數
      選擇週期內的訂單總綜數

    • 訂單總金額
      選擇週期內的訂單總金額

    “業務日誌報告”的報表週期:
    • 每天數據
      透過選擇“年度”和“月份”,列出週期內的每天明細

    • 每月數據
      透過選擇“年度”,列出週期內的每月明細

    • 每年數據
      列出週期內的每年明細

    針對“業務日誌報告”的動作:
    • 報表週期
      選擇合適的週期範圍

    • 報表樣式
      選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Featured Products

    Featured Products


    Ec2Biz的「網上商店系統」支援“特色產品”方案,能讓您從眾多產品中挑選一些具特色,或希望重點促銷的產品,在店面首頁及相關目錄以注目方式顯示。

    這方案可令顧客更易發現這些經挑選的產品,進而引起瀏覽的興趣,亦令這些產品得到更佳銷售。

    “特色”產品跟其他一般產品無異,這方案只是提供一種更易吸引顧客瀏覽的途徑。

    每項產品包含的資料:
    • 特色產品
      選擇:“是”或“不是”

    新增產品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“特色產品”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“增加”按鈕

    7. 點擊“特色產品”選擇狀態

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    針對特色產品的動作:
    • 新增產品
      從已建立的產品裏挑選一項成為特色產品

    • 編輯
      修改已經增加的特色產品資料

    • 刪除
      將該特色產品資料刪除,若產品注目顯示中,將會轉回正常發售,此刪除動作只針對特色產品資料,不會把原有產品刪除

    注意事項:
    • 若挑選的特色產品數量超過該頁面的可顯示數,則每次頁面被刷新系統會隨機選出合符顯示數的特色產品

    • 特色產品的銷售及訂購過程,跟其他一般產品無異,而顧客的訂單和管理區的訂單資料亦跟其他無異

    • 您亦可使用一般的“產品管理”修改“特色產品”狀態


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • General Configuration

    General Configuration


    Ec2Biz的「網上商店系統」提供極多樣化的商店功能,而且很多都屬獨有的,每使商店能暢順運作,請務必細心閱讀這裏介紹的“一般設定”。

    這些設定包含很多關乎商店的細節,若設定不當,將引致顧客不能順利訂購產品,或訂單的應付金額不正確。

    所以在“初始設定”或“日後修改”後,必需進行模擬購物,以確定商店能正確工作。

    一般設定包含以下資料:

    基本設置:
    • 以語言類別轉換貨幣
      若商店設為“中英文”雙語,啟用這功能將在顧客瀏覽“中文版”時售價以“港幣”(或您預設的貨幣)顯示,而瀏覽“英文版”則顯示“美圓”的售價

    • 商店的語言版本
      選擇:“繁簡中文+英文”、“繁簡中文”、“ 英文”,在“初始設定”後不應再更改,以免影響整個“資料庫”

    • 放進購物車設定
      若顧客把產品放進“購物車”後,是否先顯示“購物車內容”,或直接返回瀏覽中的產品頁面

    • 顯示目錄內的產品總數
      是否讓目錄內含產品總數顯示於“產品目錄”方塊

    • 顯示的售價是否包含稅額
      是否讓購物資料顯示稅款(有設定稅制的情況下)

    • 稅額顯示設定
      選擇:“包含稅額”、“只顯示產品淨售價”(有設定稅制的情況下)

    貨運,包裝 設定:
    • 您的業務所在國家
      選擇您的業務國家,即是在商店裡所指的“本地”定義基礎

    • 每項訂單的附加重量單位
      這數值適用於所有訂購品總重量再加上這“附加重量”,
      可以輸入數字,如數值是10,則訂購品總重再加10(例如總重量是500加上10,則顧客的應付運貨重量便是510單位)
      或輸入百份比,如百份比是5%,則訂購品總重再加5%(例如總重量是500加上5%,則顧客的應付運貨重量便是525單位)

    • 產品貨運計算單位
      針對所有產品的重量單位,計算運費亦以這單位為基礎

    • 預計貨品送達客戶所需天數
      可以留空,系統暫未對此數值具有任何功能

    存貨設定:
    • 在商店各頁展示存貨量為零(無存貨)的產品
      是否讓商店仍然展示一些存貨量為零或以下的缺貨產品

    • 產品被訂購後扣減存貨量
      選擇:“自動扣減”、“不扣減”

    • 顧客訂購存貨量不足(缺貨)的產品並進行結帳

      若設為“接受”,則存貨量只有一件,但顧客訂購五件,系統仍可讓顧客繼續結帳
      若設為“不接受”,顧客只能訂購實際存貨量的產品,若訂購超過存量,系統將拒絕顧客繼續結帳,直至顧客減少訂購量為止

    • 產品需補貨的限定值
      若產品被訂購的數量低於此數值,系統將向您發出通知電子郵件

    • 產品存量題示數值
      商店的產品存量提示界限
      存量為零或負數,將顯示“已售清”
      存量低於此數值但不是零或負數,將顯示“限量發售”
      存量高於此數值,將顯示“有存貨”

    購物手續費:
    • 是否啟用“購物手續費”
      選擇:“需要”、“不需要”

    • 最低訂購產品總金額
      顧客的每張訂購單總金額低於此數值則需付“購物手續費”

    • 手續費金額
      需付“購物手續費”金額

    • 額外手續費針對的地區
      選擇:“本地”、“海外”、“本地與海外”

    付款手續費:
    • 是否啟用“付款手續費”
      選擇:“需要”、“不需要”

    • 手續費金額
      需付“付款手續費”金額

    • 手續費針對的付款方式
      單選或複選適用的付款方式

    • 手續費針對的地區
      選擇:“本地”、“海外”、“本地與海外”

    免費送貨:
    • 是否啟用免費送貨優待
      選擇:“啟用”、“不啟用”

    • 最低訂購產品總金額
      顧客的每張訂購單總金額高於此數值才可享“免費送貨”

    • 免費送貨優待針對的地區
      選擇:“本地”、“海外”、“本地與海外”

    結帳限制:
    • “零售客戶”的每單最低訂購數量
      針對顧客必需訂購產品總數量超過此數值,否則系統拒絕繼續結帳,輸入“0”則為無限制

    • “零售客戶”的每單最低訂購總金額
      針對顧客必需訂購產品總金額超過此數值,否則系統拒絕繼續結帳,輸入“0”則為無限制

    • “群組客戶”的每單最低訂購數量
      針對顧客必需訂購產品總數量超過此數值,否則系統拒絕繼續結帳,輸入“0”則為無限制

    • “群組客戶”的每單最低訂購總金額
      針對顧客必需訂購產品總金額超過此數值,否則系統拒絕繼續結帳,輸入“0”則為無限制

    防欺詐系統:
    如果您在網上商店銷售的產品是比較貴重的,對於欺詐的交易機會將相應提升
    為免受不法之徒有機可乘,應啟用此項服務以阻絕可能出現的欺詐交易
    當啟用此服務後,每單交易的總額到達指定的水平,系統將會進行以下核實程序:

    1. 在進行信用咭結帳交易前,需要客戶參予一次電話核實
    2. 系統將致電客戶登記的號碼(全球適用)
    3. 客戶將在電話聽到說出的一組由隨機產生的4位數字
    4. 客戶可按照指示而在電腦鍵盤按入聽到的數字組合,完成後可立即掛線
    5. 如客戶在電話輸入的數字組合正確,這項交易的核實亦告完成
    6. 客戶可如常地進行信用咭交易程序
    7. 整項訂購交易便完成
    • 自動電話核實系統
      選擇:“啟用”、“不啟用”(增值服務,必需預先向我們購買“驗証”才有效)

    • 電話核實的適用交易總額
      訂單總金額高於此數值才需進行“電話核實”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Database Backup

    Database Backup


    對於“電子商務”系統的持續運作,均依賴可靠而穩定的“資料庫”記錄所有的資料,而每當頁面的取存、顧客的各種動作、以及管理員的日常維護,都會改動“資料庫”中相關的資料表。

    由於“資料庫”的內容隨著各種的“讀”、“寫”、“比較”、“搜查”,都會不停地改變,所以備份的工作將顯得十分重要。

    我們的系統已經內置每天備份“資料庫”的功能,管理員一般無需刻意處理,但是備份點只會在每日指定時間,由系統自動執行,所以只會備份執行當時之前的資料,而未到下次的備份之間將存在一些不可預知的風險。

    所以我們建議管理員每次進行商店的維護或較大規模的增減資料工作前,以手動方式進行備份及下載備份檔,可確保維護出錯時前得到修復的機會。

    “資料庫”的備份,只針對文字及數值的資料,任何檔案、圖片、以及客戶上載的檔案將不會在此得到備份。

    其他如系統檔案等,備份的工作將由伺服器在例行備份時處理,但這些備份檔我們不會提供給客戶下載保留服務。

    進入“資料庫備分”管理:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“資料庫備分”

    3. 選用主螢幕的合適功能

    針對“資料庫備份”:
    1. 點擊主螢幕的“備份”按鈕

    2. 選擇是否備份後下載檔案,如只儲存在伺服器端,將會佔據儲存空間

    3. 如資料龐大,備份時間將會稍長,請耐心等候,備份未完成前切勿處理其他維護工作

    針對“資料庫回存”:
    1. 點擊主螢幕的“回存”按鈕

    2. 上載在您電腦內的備份檔案

    3. 或選擇伺服器端的備份檔案後,點擊“回復資料庫”

    4. 如資料龐大,回存時間將會稍長,請耐心等候,回存未完成前切勿處理其他維護工作

    針對伺服器端“備份檔案”的動作:
    • 回復資料庫
      選擇合適的伺服器端檔案進行回復

    • 刪除
      將伺服器端檔案刪除

    注意事項:
    • 在已知的問題中,龐大的資料庫可能無法順利進行“備份”或“回存”,若在必須的情況下,請通知我們為您處理

    • 下載後的“備份檔”應保留完整狀態,不應修改或增減內容,否則無法進行回存


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plurk

    Plurk


    Plurk is a free social networking and micro-blogging service that allows users to send updates (otherwise known as plurks) through short messages or links, which can be up to 140 text characters in length.

    Updates are then shown on the user's home page using a timeline which lists all the updates received in chronological order, and delivered to other users who have signed up to receive them. Users can respond to other users' updates from their timeline through the Plurk.com website, by instant messaging, or by text messaging.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • How To Fix DNS Cache Issues

    How To Fix DNS Cache Issues


    If your website is not coming up, is showing a Plesk Default Page, or if your email is not working, it may be due to the fact that our web servers have recently changed IP Addresses.

    Personal Computers will often store IP Address information for 24-48 hours so if you are not able to access your website or email it may be because your computer is trying to find the servers at their old addresses.

    Here's what you need to do (Windows):
    1. Close all Internet Explorer Browsers or other Browsers you may have open.
    2. Close all email applications such as Outlook or Outlook Express.
    3. Click The Start Menu.
    4. Choose Run.
    5. Type "command" and hit Enter (a DOS prompt will open).
    6. In the new DOS prompt, type the following commands:

      ipconfig /flushdns
      nbtstat -R

    Once these commands are run, close the DOS prompt and wait 5 minutes, then try to access your website or email again.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • BlaB! Lite

    BlaB! Lite


    Features: high performance, extremely low bandwidth required; supports 99.8% of the available browsers; no additional plugins / server modules required; bad words removal; custom timezone settings; sound notification on new messages; utf-8 based multilanguage support.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML Box and Line Drawing Character

    HTML Box and Line Drawing Character


    UnicodeHTMLCharDescription
    2500─Box drawings light horizontal
    2502│Box drawings light vertical
    2514└Box drawings light up and right
    2518┘Box drawings light up and left
    2510┐Box drawings light down and left
    250C┌Box drawings light down and right
    251C├Box drawings light vertical and right
    2534┴Box drawings light up and horizontal
    2524┤Box drawings light vertical and left
    252C┬Box drawings light down and horizontal
    253C┼Box drawings light vertical and horizontal
    255E╞Box drawings vertical single and right double
    2568╨Box drawings up double and horizontal single
    2561╡Box drawings vertical single and left double
    2565╥Box drawings down double and horizontal single
    256A╪Box drawings vertical single and horizontal double
    2550═Box drawings double horizontal
    2551║Box drawings double vertical
    255A╚Box drawings double up and right
    255D╝Box drawings double up and left
    2557╗Box drawings double down and left
    2554╔Box drawings double down and right
    2560╠Box drawings double vertical and right
    2569╩Box drawings double up and horizontal
    2563╣Box drawings double vertical and left
    2566╦Box drawings double down and horizontal
    256C╬Box drawings double vertical and horizontal
    255F╟Box drawings vertical double and right single
    2567╧Box drawings up single and horizontal double
    2562╢Box drawings vertical double and left single
    2564╤Box drawings down single and horizontal double
    256B╫Box drawings vertical double and horizontal single
    2558╘Box drawings up single and right double
    255C╜Box drawings up double and left single
    2555╕Box drawings down single and left double
    2553╓Box drawings down double and right single
    2559╙Box drawings up double and right single
    255B╛Box drawings up single and left double
    2556╖Box drawings down double and left single
    2552╒Box drawings down single and right double


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pivot

    Pivot


    Pivot is a web-based tool to help you maintain dynamic sites, like weblogs or online journals.

    Pivot is released under the GPL so it is completely free to use.

    It is written in PHP, and does not require additional libraries or databases to function.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Drupal

    Drupal


    Drupal is an open source content management system which supports pluggable modules which enable additional behaviors.

    The modules available for Drupal provide a wide assortment of features, including e-commerce systems, photo galleries, mailing list management, and CVS integration.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • How to enable Mod-Rewrite Module

    How to enable Mod-Rewrite Module


    This module uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. It supports an unlimited number of rules and an unlimited number of attached rule conditions for each rule, to provide a really flexible and powerful URL manipulation mechanism. The URL manipulations can depend on various tests, of server variables, environment variables, HTTP headers, or time stamps. Even external database lookups in various formats can be used to achieve highly granular URL matching.

    In order to enable Mod_Rewrite for your site you should create a text file called .htacccess in the directory where you wish the rewrite rules to apply.

    The first line of this text file should be:
    RewriteEngine On

    After that you can place your rewrite rules. Here are some examples for Joomla's SEF option:
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$ [NC]
    RewriteRule ^(content/|component/) index.php

    Many applications come with ready to use rewrite rules that can be found in a file called htaccess.txt.

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Control Panel User’s Guide

    Plesk 9 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 9: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 11 Reseller’s Guide

    Plesk 11 Reseller’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    Resellers are middlemen between server administrators and end users. They order hosting services from the first group and sell them to the second. This guide explains how to set up and manage this business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Reseller's Guide

    Plesk 9 Reseller's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I import a MySQL Database

    MySQL - How do I import a MySQL Database


    You have a backup of my database that you need to import/transfer to new account.

    Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Once you have your .sql file you will need to log into your account.
    2. In the Plesk control panel you will find an Icon labeled Databases.
      ** If you have not created the database you will need create first. **
    3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
    4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
    5. This will create some tabs at the top of the screen, click on Import.
    6. After clicking on Import you will see a file upload option.
    7. Click Browse on the file upload option and find your .sql file.
    8. After you have selected the file click GO and it will import your database.
    9. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • e-Commerce

    e-Commerce


    Electronic Commerce is exactly analogous to a marketplace on the Internet.

    Electronic Commerce (also referred to as EC, e-commerce eCommerce or ecommerce) consists primarily of the distributing, buying, selling, marketing and servicing of products or services over electronic systems such as the Internet and other computer networks.

    The information technology industry might see it as an electronic business application aimed at commercial transactions; in this context, it can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. Electronic commerce typically uses electronic communications technology of the World Wide Web, at some point in the transaction's lifecycle, although of course electronic commerce frequently depends on computer technologies other than the World Wide Web, such as databases, and e-mail, and on other non-computer technologies, such as transportation for physical goods sold via e-commerce.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SPAM

    SPAM


    Spamming is the abuse of electronic messaging systems to send unsolicited bulk messages, which are universally undesired. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, mobile phone messaging spam, internet forum spam and junk fax transmissions.

    Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Because the barrier to entry is so low, spammers are numerous, and the volume of unsolicited mail has become very high. The costs, such as lost productivity and fraud, are borne by the public and by Internet service providers, which have been forced to add extra capacity to cope with the deluge. Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Cookie

    Cookie


    The term Cookie derives from "magic cookie", a packet of data a program receives but only uses for sending it again, possibly to its origin, unchanged. Magic cookies were already used in computing when Lou Montulli had the idea of using them in Web communications in Mar 1993.

    Purpose
    HTTP cookies are used by Web servers to differentiate users and to maintain data related to the user during navigation, possibly across multiple visits. HTTP cookies were introduced to provide a way for realizing a "shopping cart" (or "shopping basket"), a virtual device into which the user can "place" items to purchase, so that users can navigate a site where items are shown, adding or removing items from the shopping basket at any time.

    Allowing users to log in to a website is another use of cookies. Users typically log in by inserting their credentials into a login page; cookies allow the server to know that the user is already authenticated, and therefore is allowed to access services or perform operations that are restricted to logged-in users.

    Many websites also use cookies for personalization based on users' preferences. Sites that require authentication often use this feature, although it is also present on sites not requiring authentication. Personalization includes presentation and functionality. For example, the Wikipedia Web site allows authenticated users to choose the webpage skin they like best; the Google search engine allows users (even non-registered ones) to decide how many search results per page they want to see.

    Cookies are also used to track users across a website. Third-party cookies and Web bugs, explained below, also allow for tracking across multiple sites. Tracking within a site is typically done with the aim of producing usage statistics, while tracking across sites is typically used by advertising companies to produce anonymous user profiles, which are then used to target advertising (deciding which advertising image to show) based on the user profile.

    Browser Setting
    Described in " How to Enable Cookie " section.

    Cookie Expiration
    Persistent cookies have been criticized by privacy experts for not being set to expire soon enough, and thereby allowing some websites to track users and build up a profile of them over time. This aspect of cookies also compounds the issue of session hijacking, because a stolen persistent cookie can potentially be used to impersonate a user for a considerable period of time.

    Identification
    If more than one browser is used on a computer, each usually has a separate storage area for cookies. Hence cookies do not identify a person, but a combination of a user account, a computer, and a Web browser. Thus, anyone who uses multiple accounts, computers, or browsers has multiple sets of cookies.

    Likewise, cookies do not differentiate between multiple users who share a computer and browser, if they do not use different user accounts.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Upload

    Upload


    Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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