23 Jul, 2017
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Pre-Sale Services

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with GoDaddy?

    How do I change DNS records if my domain is registered with GoDaddy?


    If you recently purchased Focus Network Company web hosting or E-Store, but your domain name was previously hosted somewhere else, you will need to change your DNS information to the follow these simple steps:

    1. Log in to the GoDaddy Account Manager. http://www.godaddy.com
    2. Select Manage Domains from the Domain Names dropdown menu or the Manage Your Account list.
    3. Select the domain name you wish to modify using the checkboxes and then click Set Nameservers Icon.
    4. Select Custom nameservers (I host my domains elsewhere.).
    5. Enter our name server information to Nameserver 1 and Nameserver2 from below.
      ns1.powersx.com
      ns2.powersx.com
    6. Click OK at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • How to publish to a server from iWeb using integrated FTP

    How to publish to a server from iWeb using integrated FTP


    In this tutorial you're about to learn how to upload your website content via FTP client software called iWeb.

    iWeb is a template-based WYSIWYG website creation tool developed by Apple Inc. Users can then publish their websites to MobileMe or another hosting service.

    Designing a website may seem difficult, but with iWeb, it's easily within your reach. Create your site using themes. Customize it with photos, movies, text, and widgets. Then publish to MobileMe or any other hosting service. iWeb even notifies Facebook when your site changes and adds a link to your profile so your friends stay up to date.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 11 Customer’s Guide

    Plesk 11 Customer’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    This is a guide helps customers to accomplish hosting-management routines and create sites with Parallels Web Presence Builder.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 E-mail User's Guide

    Plesk 9 E-mail User's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I export or backup a MySQL Database

    MySQL - How do I export or backup a MySQL Database


    You can easily create a database dump (export/backup) of a databases used by phpMyAdmin.

    This tutorial will outline the steps required to export or backup your MySQL databases.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to creating own error logs for debugging PHP scripts

    PHP - How to creating own error logs for debugging PHP scripts


    Please insert the following code in your PHP script. (or create separate file and adding the code in it. Include the file using "include()")

       error_reporting(0);
    $old_error_handler = set_error_handler("userErrorHandler");
    function userErrorHandler ($errno, $errmsg, $filename, $linenum, $vars)
    {
    $time=date("d M Y H:i:s");
    // Get the error type from the error number
    $errortype = array (1 => "Error",
    2 => "Warning",
    4 => "Parsing Error",
    8 => "Notice",
    16 => "Core Error",
    32 => "Core Warning",
    64 => "Compile Error",
    128 => "Compile Warning",
    256 => "User Error",
    512 => "User Warning",
    1024 => "User Notice");
    $errlevel=$errortype[$errno];
    //Write error to log file (CSV format)
    $errfile=fopen("errors.csv","a");
    fputs($errfile,"\"$time\",\"$filename:
    $linenum\",\"($errlevel) $errmsg\"\r\n");
    fclose($errfile);

    if($errno!=2 && $errno!=8) {
    //Terminate script if fatal error
    die("A fatal error has occurred. Script execution has been aborted");
    }
    }


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • LinkWithin related posts widget with photo thumbnails

    LinkWithin related posts widget with photo thumbnails


    LinkWithin是最近很紅的相關文章外掛,它改變以往以超連結文字顯示相關文章的做法,而是採用縮圖模式來顯示相關文章。只你網誌支援javascript,然後註冊認證後,你會拿到一串代碼,把代碼貼在網誌上,該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • 4images

    4images


    4images is a powerful web-based image gallery management system. Features include comment system, user registration and management, password protected administration area with browser-based upload and HTML templates for page layout and design.

    By using the integrated template system the design and layout can be customized easily. 4images is multilingual: an external language file can be used for translation in other languages.

    More features are: RSS feeds, search engine, automatic thumbnail generation, extensive user administration, upload function for users, showing IPTC and EXIF data of images, rating of images, spam protection, protection against hotlinking, newsletter, e-cards, integrated database backup function, etc.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • CRE Loaded

    CRE Loaded


    Create your storefront catalog and upload product images, text, and graphics to your storefront.

    Manage orders and inventory with the shopping cart. Process credit card payments through PayPal or Authorize.net, set up special pricing, and determine shipping costs.

    And so much more -- and all from anywhere you can access the Internet. CRE Loaded also offers hundreds of different templates to customize the look of your online store, so you can offer your customers a unique, easily identifiable, and fully branded shopping experience.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML Box and Line Drawing Character

    HTML Box and Line Drawing Character


    UnicodeHTMLCharDescription
    2500─Box drawings light horizontal
    2502│Box drawings light vertical
    2514└Box drawings light up and right
    2518┘Box drawings light up and left
    2510┐Box drawings light down and left
    250C┌Box drawings light down and right
    251C├Box drawings light vertical and right
    2534┴Box drawings light up and horizontal
    2524┤Box drawings light vertical and left
    252C┬Box drawings light down and horizontal
    253C┼Box drawings light vertical and horizontal
    255E╞Box drawings vertical single and right double
    2568╨Box drawings up double and horizontal single
    2561╡Box drawings vertical single and left double
    2565╥Box drawings down double and horizontal single
    256A╪Box drawings vertical single and horizontal double
    2550═Box drawings double horizontal
    2551║Box drawings double vertical
    255A╚Box drawings double up and right
    255D╝Box drawings double up and left
    2557╗Box drawings double down and left
    2554╔Box drawings double down and right
    2560╠Box drawings double vertical and right
    2569╩Box drawings double up and horizontal
    2563╣Box drawings double vertical and left
    2566╦Box drawings double down and horizontal
    256C╬Box drawings double vertical and horizontal
    255F╟Box drawings vertical double and right single
    2567╧Box drawings up single and horizontal double
    2562╢Box drawings vertical double and left single
    2564╤Box drawings down single and horizontal double
    256B╫Box drawings vertical double and horizontal single
    2558╘Box drawings up single and right double
    255C╜Box drawings up double and left single
    2555╕Box drawings down single and left double
    2553╓Box drawings down double and right single
    2559╙Box drawings up double and right single
    255B╛Box drawings up single and left double
    2556╖Box drawings down double and left single
    2552╒Box drawings down single and right double


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express 錯誤訊息

    Outlook Express 錯誤訊息


    絕大多數的情形下,錯誤的引起不一定是出於你的郵件軟體設定,有很多莫名其妙無法收信、寄信的原因都是起因於郵件伺服器的限制、故障、網路壅塞等等原因造成,這些都與你無關,也不是你所能掌握。

    你確認你這端沒問題,就應該要向你的網管人員或ISP 反映,以讓他們知道自己的服務出了問題。

    Outlook Express常見的錯誤訊息
    錯誤代碼可能發生原因解決方法
    0x800CCC0E
    0x800CCC19
    0x800CCC92
    PC Cillin防毒軟體異常,無法收信
    信箱超出容量限額,無法收信
    帳號或密碼設定錯誤,無法收信
    關閉防毒軟體的郵件掃毒的功能,重新開機後,重設Outlook Express的帳號
    「錯誤訊息」
    1. 登入您的郵件伺服器時發生錯誤。您的密碼被拒絕。
    2. 伺服器錯誤:0x800CCC90,錯誤碼:0x800CCC92
    3. 連線到伺服器失敗。錯誤碼:0x800CCC0E
    4. 和伺服器通訊時發生逾時。錯誤碼:0x800CCC19
    5. 登入您的郵件伺服器時發生錯誤。您的密碼被拒絕。
    6. 伺服器錯誤:0x800CCC90,錯誤碼:0x800CCC92。
    7. * 注意帳號密碼大小寫有別。
    0x800CCC0D
    0x800CCC0E
    0x800CCC0F
    外寄伺服器設定錯誤,無法寄信請將外寄伺服器設成mail.yourdomain.com。
    「錯誤訊息」

    1. 找不到主機 'mail.yourdomain.com'。請檢查您輸入的伺服器名稱是否正確。
    2. 錯誤碼:0x800CCC0D
    3. 連線到伺服器失敗。錯誤碼:0x800CCC0E
    4. 您的伺服器意外地終止連線。可能的原因包括伺服器問題、網路問題。
    5. 或長時間閒置。錯誤碼:0x800CCC0F
    0x800C0131Outlook Express收信匣檔案異常,無法收發郵件
    1. 從「開始/搜尋/檔案或資料夾」,尋找folders.dbx檔案。
    2. 在folders.dbx檔案上按滑鼠右鍵選內容。
    3. 取消folders.dbx檔案之唯讀選項。
    4. 重新執行Outlook Express。
    5. 若問題還在,則將folders.dbx檔案搬移在其他資料夾備份。
    6. 重新執行Outlook Express。
    7. 若收件匣內的信件不見了,則匯入原備份的folders.dbx檔案的信件。
    8. 「錯誤訊息」
      發生不明的錯誤。
      錯誤碼:0x800C0131
    0x800CCC18無法使用「安全密碼驗證」登入伺服器請至Outlook Express之「工具/帳戶/郵件/內容/伺服器」,取消「使用安全密碼驗證登入」選項後再試。
    「錯誤訊息」
    無法使用 「安全密碼驗證」登入伺服器。
    錯誤碼:0x800CCC18
    0x800CCC79收件人地址錯誤,無法寄信
    寄件人地址錯誤,無法寄信
    寄件者郵件地址設定不完整,無法寄信
    寄信被拒可能原因電腦中毒
    1. 你的電腦中毒後被列為黑名單,伺服器拒絕幫你轉信。
    2. 請先確認寄件者的郵件地址,修正後重寄。
    3. 請至Outlook Express之「工具/帳戶/郵件/內容/一般」,輸入完整的電子郵件地址後再重寄。
    4. 無法傳送郵件,因為有一位收件者被伺服器拒絕。
      錯誤碼:0x800CCC79
    5. 無法傳送郵件,因為某位收件者被伺服器拒絕。
      錯誤碼:0x800CCC79
    6. 無法傳送郵件,因為某位收件者被伺服器拒絕。
      錯誤碼:0x800CCC79

    Outlook Express 錯誤碼一覽表

    一般性錯誤
    錯誤代碼可能發生原因
    0x800C0131
    0x800C013E
    Folders.dbx 檔案屬性錯誤或損壞,收信正常,但要送信時卻出現「這個程式執行無效即將關閉」的畫面。
    Folders.dbx 為 Outlook Express 中管理目錄資料的夾的檔案,
    到「開始/尋找/檔案或資料夾」名稱輸入 folders.dbx,查詢設定為近端硬式磁碟機,按立即尋找,即可找到 Folders.dbx 檔案。
    將 Folders.dbx 檔案刪除後,重新啟動 Outlook Express 即可回復正常,只是原本自己建立的資料夾目錄將會消失,原本歸檔到資料夾的信件會留存於「收件夾」中。
    0x800CCC00身份驗證(Authentication)未載入
    0x800CCC01認證(Certificate)內容錯誤
    0x800CCC02認證日期錯誤
    0x800CCC03使用者已連線
    0x800CCC05未連線到伺服器
    0x800CCC0A郵件下載未完成
    0x800CCC0B伺服器忙碌中
    0x800CCC0D找不到主機,請檢查貴公司 SMTP 伺服器設定與 DNS 設定是否有誤。
    0x800CCC0E連線到伺服器失敗,無法與主機建立連線。
    若貴公司用戶端防毒軟體有類似「電子郵件防護」這類的功能,建議先請用戶端關閉「電子郵件防護」再測試收發郵件功能是否能正常使用。因防毒軟體「電子郵件防護」有時會影響郵件正常收發。
    0x800CCC0F伺服器結束連線,若對方伺服器負荷過重、網路傳輸壅塞易造成此現象,可建議使用者試著增加用戶端郵件收發軟體 (即 Outlook Express )「連線逾時」的等候時間。
    0x800CCC10伺服器無法辨認此郵件位址
    0x800CCC11伺服器無法辨認的群組名單 (Mailing list)
    0x800CCC12無法傳送 Windows Socket 的要求動作
    0x800CCC13無法接收 Windows Socket 回應動作
    0x800CCC14無法起始 Windows Socket
    0x800CCC15無法開啟 Windows Socket
    Winsock 為 Windows Socket之簡寫,為Windows作業系統中提供程式使用 TCP/IP 的程式介面。錯誤代碼 0x800CCC12 到 0x800CCC15 可能表示使用者電腦出現 Winsocks 版本混亂或錯誤,建議重新設定用戶端網路環境。
    0x800CCC17使用者中斷操作
    0x800CCC18登入失敗,如不需要安全密碼認證登入,但卻設定需要安全密碼認證方能登入
    0x800CCC19作業逾時
    0x800CCC1A無法以 SSL 建立連線,請依序進入Outlook Express「工具/帳戶/內容/進階/」確定在「伺服器連接埠號碼」項目中取消「內送伺服器」與「外送伺服器」的「這個伺服器需要安全連線- SSL」選項。

    Winsock 錯誤
    說明:Winsock 為 Windows Socket之簡寫,為Windows 作業系統中提供程式使用 TCP/IP 的程式介面。
    錯誤代碼可能發生原因
    0x800CCC40網路子系統 (Network Subsystem) 無法使用
    0x800CCC41Windows Sockets 不支援此應用程式
    0x800CCC43無效的電子郵件地址
    0x800CCC44無法載入 Windows Sockets
    0x800CCC45操作進行中(Operation now in progress),此異常狀況常因阻隔設定功能進行中呼叫 Windosw Socket 而導致。

    SMTP 錯誤說明:SMTP 為 Simple Mail Transfer Protocol 的縮寫,電子郵件與伺服器之間發送電子郵件的通訊協定 (protocol),電子郵件程式也在使用者端使用 SMTP 來發送郵件給伺服器,但使用 POP 或 IMAP 來接收郵件。
    錯誤代碼可能發生原因
    0x800CCC60不合法的回應
    0x800CCC61不明的錯誤代碼
    0x800CCC62退回錯誤語法
    0x800CCC63語法參數不正確
    0x800CCC64指令無法執行
    0x800CCC65不正確的指令序列
    0x800CCC66指令無法執行
    0x800CCC67無此指令
    0x800CCC68郵件信箱被鎖住或忙碌中
    0x800CCC69找不到郵件信箱
    0x800CCC6A錯誤的處理要求
    0x800CCC6B已找到使用者信箱,但該郵件信箱不在此伺服器上
    0x800CCC6C已無郵件儲存空間
    0x800CCC6D已超過限制的儲存容量上限
    0x800CCC6E不合法的郵件信箱名稱,可能是寄件者電子郵件地址錯誤,如少了一個"@"
    0x800CCC6FTransaction failed,出現這訊息,可能是伺服器不接受你的郵件,請跟你的 ISP 聯絡。
    0x800CCC78不明的寄件者,或郵件回覆(reply-to)地址錯誤。
    0x800CCC79收件者被伺服器拒絕,最常發生於 Outlook Express 的 SMTP 設定不正確,請使用提供你連線服務的 ISP 公司之 SMTP 伺服器來寄信,亦可能是收件者欄位輸入錯誤字元所致。
    0x800CCC7A沒有指定寄件者
    0x800CCC7B沒有指定收件者

    POP3 錯誤
    說明:POP 為 Post Office Protocol 讓使用者端的電子郵件程式得以從郵件伺服器讀取郵件的通訊協定。 POP 有兩種規格,POP2 發送郵件使用的是 SMTP 協定,POP3 可以直接發送郵件。
    錯誤代碼可能發生原因
    0x800CCC90用戶端無回應
    0x800CCC91使用者名稱錯誤或找不到該使用者
    0x800CCC92該帳號所屬密碼錯誤
    錯誤代碼 0x800CCC91與 0x800CCC92 表示登入郵件伺服器發生錯誤,請檢查使用者是不是有使用該伺服器的權限,或者不需安全密碼認證登入,但卻設定了安全密碼認證登入。
    0x800CCC93無法解釋的回應
    0x800CCC94需要 STAT 指令
    0x800CCC95伺服器上已無郵件
    0x800CCC96沒有郵件標記為要下載
    0x800CCC97Message ID 超出範圍

    NNTP 錯誤  
    NNTP 為 Network News Transport Protocol ,用以存取 USENET/Newsgroup 的通訊協定。
    錯誤代碼可能發生原因
    0x800CCCA0新聞伺服器回應錯誤,可能使用者沒有可使用該伺服器的權限。
    0x800CCCA1讀取新聞群組失敗
    0x800CCCA2要求伺服器郵件列出清單失敗
    0x800CCCA3無法顯示清單
    0x800CCCA4無法開啟群組
    0x800CCCA5伺服器無此群組
    0x800CCCA6郵件不在伺服器上
    0x800CCCA7找不到郵件的網際網路標題 (Header)
    0x800CCCA8找不到郵件本文
    0x800CCCA9無法發佈到伺服器上
    0x800CCCAA無法開啟下封郵件
    0x800CCCAB無法顯示日期
    0x800CCCAC無法顯示標題
    0x800CCCAD無法顯示 MIME 標題
    MIME 為 Multipurpose Internet Mail Extensions,為使用網際網路傳送資料的規格定義,凡傳送端及接收端資料接需要使用 MIME 來表示資料的格式與字元集。電子郵件程式使用 MIME 來定義傳送的附央u檔案為文字、影像、聲音與其他格式。
    0x800CCCAE使用者名稱或密碼不正確

    RAS 錯誤
    說明:RAS 為 Remote Access Service 的縮寫,為 Windows NT 作業系統中提供數據機撥接連線服務的服務。
    錯誤代碼可能發生原因
    0x800CCCC2未安裝 RAS 或 DUN (Windows Dial-up Networking)
    0x800CCCC3找不到 RAS 或 DUN 等撥號網路服務
    0x800CCCC4RAS 或 DUN 撥號網路錯誤
    0x800CCCC5Connectoid 損壞或遺失 (Connectoid 為 Windows 95 或 98 下所使用的撥接連線檔)
    0x800CCCC6取得撥號設定時錯誤

    IMAP 錯誤
    說明:IMAP 為 Internet Message Access Protocol 的縮寫,為電子郵件程式從電子郵件伺服器讀取郵件的通訊協定 。
    錯誤代碼可能發生原因
    0x800CCCD1登入失敗
    0x800CCCD2電子郵件壅塞 (Message Tagged)
    0x800CCCD3要求無回應
    0x800CCCD4語法錯誤
    0x800CCCD5不是 IMAP 伺服器
    0x800CCCD6緩衝儲存區已超過上限
    0x800CCCD7回復錯誤
    0x800CCCD8資料不完整
    0x800CCCD9連線被拒
    0x800CCCDA不明的回應
    0x800CCCDBUser ID 已更改
    0x800CCCDCUser ID 指令失敗
    0x800CCCDD無預期的中斷連線
    0x800CCCDE無效的伺服器狀態
    0x800CCCDF使用者無法取得認證
    0x800CCCE0無其他認證方式

    HTTP 錯誤
    錯誤代碼可能發生原因
    0x800CCC31錯誤的要求指令或指令形式錯誤


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Interspire Shopping Cart

    Interspire Shopping Cart


    Interspire Shopping Cart is e-commerce software that includes everything you need to start, run, promote and profit from your online store.

    It combines easy-to-customize store designs with marketing tools proven to significantly increase your sales.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • POP3, IMAP4 and SMTP settings information

    POP3, IMAP4 and SMTP settings information


    Below you can find common setting for Windows Outlook, Windows Outlook Express, Windows Mail and Mozilla Thunderbird.

    TypeNameInformationPort
    UsernameLogin Nameuser@yourdomain.com (example)--
    PasswordPasswordX0CeFt6EMGfOMm5Q (example)--
    POP3Incoming Servermail.yourdomain.com (example)110
    POP3S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)995
    IMAP4Incoming Servermail.yourdomain.com (example)143
    IMAP4S (SSL/TLS)Incoming Secure Servermail.yourdomain.com (example)993
    SMTPOutgoing Servermail.yourdomain.com (example)25
    SMTP SubmissionOutgoing Servermail.yourdomain.com (example)587
    SMTPS (SSL/TLS)Outgoing Secure Servermail.yourdomain.com (example)465


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Outlook mail / Hotmail

    Setup fetch email using Outlook mail / Hotmail


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The following articles explain how to set up mail fetching for other services and are for reference only.

    http://windows.microsoft.com/en-us/outlook/pop-email

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Are you able to receive emails but not send?

    Are you able to receive emails but not send?


    If you can receive mail but aren't able to send this means one thing.....

    There are number of things causing this. Unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty.

    Chances are it is some internet provider is blocking you from using anyone's incoming mail servers but their own. Many major ISP's are blocking incoming emails.

    The reason they do this is to prevent you from using their internet connection for spamming purposes.

    You will still be able to send emails, but only by using your ISP'S outgoing mail server.
    Every ISP's outgoing mail address is different, but for the most part they will be mail.yourispname.com
    For example, if you had hosting with AOL.com, their outgoing mail server would look like this: mail.aol.com.

    If mail.yourisp.com does not work and you are still unable to send emails, you will need to call your internet service provider to find out what their outgoing mail server is.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Netvigator

    Setup fetch email using Netvigator


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

    Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.

    • Log into your Netvigator account. https://www.netvigator.com/chi/email.php
    • Click Preferences and locate the Accounts section.
    • Click Add External Account.
    • Enter the full email address in the Email address field.
    • Select POP3 in the Account type field.
    • Enter the full email address in the Username of Account field.
    • Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
    • In the Password field, enter the password for the email address you provided.
    • No need to enable Advanced Settings.
    • Click Save.


    Attention
    • As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
    • Email Forwarding or Fetch Mail may disclose your secrets.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Android Mobile Device

    How to setup your email account on Android Mobile Device


    Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

    Currently tested devices are:
    • Nexus One
    • HTC One max
    • HTC Butterfly s
    • HTC One mini
    • HTC One
    • HTC One SV
    • HTC One X+
    • HTC Desire
    • HTC Hero
    • HTC EVO
    • HTC Incredible
    • HTC Dream
    • HTC Magic
    • HTC Aria
    • HTC Wildfire
    • HTC Sapphire
    • T-Mobile G1
    • Motorola Droid
    • Motorola Milestone
    • Samsung Galaxy S2
    • Samsung Galaxy S3
    • Samsung Galaxy S3 LTE
    • Samsung Galaxy S4
    • Samsung Galaxy S4 LTE
    • Samsung Galaxy S3 mini
    • Samsung Galaxy S4 mini
    • Samsung Galaxy Note 2
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 3 LTE
    • Samsung Galaxy Ace 3
    • Samsung Galaxy Mega
    • Samsung Galaxy S
    • Samsung Fascinate
    • Samsung Vibrant
    • Samsung Epic
    • Samsung Mesmerize


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Upload

    Upload


    Upload is to send data from a remote system, such as a HTTP, FTP server, or other similar systems.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • BMP (Bit Mapped)

    BMP (Bit Mapped)


    The BMP (bit mapped) format is used internally in the Microsoft Windows operating system to handle graphics images. These files are typically not compressed resulting in large files.

    The main advantage of BMP files is their wide acceptance, simplicity, and use in Windows programs. However, they may pose problems for users of other operating systems. Commonly, BMP files are used for Microsoft's Paint program. Since most BMP files are uncompressed, and BMP's RLE compression has serious limits[citation needed], the large size of BMP files makes them unsuitable for file transfer. However, Bit Map images are suitable for background images and wallpapers. This is especially true for screen shots. In addition, images from scanners are usually stored in BMP files.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • URL

    URL


    A Uniform Resource Locator(URL), is a compact string of characters used to identify or name a resource. The main purpose of this identification is to enable interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. URIs are defined in schemes defining a specific syntax and associated protocols.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FTP

    FTP


    File Transfer Protocol - simply a method in which you can upload and download information to and from the Internet. Our building software takes care of this for you. Some specialized programs can often do a better job.

    Recommend software:
    SmartFTP
    http://www.smartftp.com

    GlobalSCAPE CuteFTP
    http://www.cuteftp.com

    FileZilla
    http://filezilla.sourceforge.net

    CoffeeCup Free FTP
    http://www.coffeecup.com

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • B2B (business-to-bussiness)

    B2B (business-to-bussiness)


    Business-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications.

    For example, a company that makes chicken feed would sell it to a chicken farm, another company, rather than directly to consumers. An example of a B2C transaction would be a consumer buying grain-fed chickens at a grocery store.

    B2B can also encompass marketing activities between businesses, and not just the final transactions that result from marketing. B2B also is used to identify sales transactions between business. For example a company selling photocopiers would likely be a B2B sales organisation as opposed to a B2C (business to consumer) sales organisation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Files Manager

    Files Manager


    “檔案總管”能讓您上載各類檔案文件,由於我們的“網上商店”系統未有提供FTP功能,所以便需透過“檔案總管”進行“上載”、“下載”、以及檔案的管理。

    您能上載一些檔案文件或網頁文件供顧客瀏覽。

    進入“檔案總管”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“檔案總管”

    “檔案總管”包含的資料:
    • 檔名
      必需以英文或數字組成,其中可包含的符號只有“-”、“_”,其他符號、空格、中文字等皆不應存在

    • 資料夾
      存放檔案的目標位置

    • 網址連結
      上傳檔案後的參考連結

    針對“檔案總管”的動作:
    • 上傳檔案
      從您的電腦挑選欲上載的檔案,例如“圖片”、“PDF”、“Flash動畫”等,每次最多可同時上傳五個檔案

    • 新增檔案
      新增一個純文字檔案

    • 重新整理
      從當前資料夾位置從返回目錄的最上層

    • 編輯
      編輯已建立的純文字檔案,請勿直接編輯其他非純文字的文件

    • 刪除
      將已建立或上載的檔案從目錄刪除

    • 資訊
      檢視檔案的資料,例如“參考網址連結”、“修改日期”等

    注意事項:
    • 每個上載或建立的檔案,最大體積為5MByte

    • 所有上載或建立的檔案,將會佔據您的可用硬碟空間,所以請定時刪除已沒使用的檔案

    • 如您上傳的檔案主要是供顧客下載或瀏覽,請善加利用“參考網址連結”,並且需加入到適當的HTML內

    • 所有上載或建立的檔案,請自行了解相關的技術及應用細節,我們並不提供上述的免費支援服務

    • 請勿上載或建立“違反法律”、“侵犯知識產權”、“色情相關”、“違反我們服務條款”的檔案

    • 請勿將上傳後的檔案,張貼或類似型式出現在其他網站,這樣會引致超過伺服器正常工作量,並且耗用大量頻寬,此乃屬不允許之過份使用資源

    • 切勿上傳可執行的檔案,例如“CGI”、“PHP”、“ASP”、“EXE”等,此類檔案將會危害系統的安全,如有上傳可執行、帶病毒、以及木馬程序,一經發現,我們將在不另通知情況下,暫停您的整個網站,而且若因此令我們的伺服器受損或被侵入,您將要為此負責。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Send SMS

    Send SMS


    透過“傳送手機短訊”您能夠將訊息以“SMS”傳送到全球任何國家的手機,而且費用相宜,令您的客戶無需特別關注電子郵箱,亦能第一時間得述您的重要訊息。

    使用“傳送手機短訊”前,您需預先購買“短訊額”,當購買後,每次由您發送短訊,或由系統發出短訊後,相應的使用量便會從您的短訊額中扣除。

    這編指南亦適用於其他與“傳送手機短訊”相關功能,例如“購物訂單”、“支援服務記錄”等。

    進入“廣告總管”:
    1. 點擊主選單的“訊息中心/電子報”

    2. 點擊左選單的“傳送手機短訊”

    每項“手機短訊”包含的資料:
    請選擇以下其中一種傳送對像。
    • 發送客戶
      從下拉選單挑選欲傳送短訊的對像,若對像沒有手機號碼,則不能成功發送短訊

    • 其他人仕
      傳送短訊給一位非會員,需正確選擇對像的“國家”,再輸入手機號碼,例如“98765432”(必需輸入)

    • 發送短訊
      必需剔選,短訊才能進行傳送

    • 短訊語言
      “英文短訊”可以包含160個字元的純文字,“Unicode”、“8-bit中文短訊”可以包含69個字元。(包括英文、數字、空格、符號及斷行)

    • 發送者短稱
      發送者短稱 (SENDER ID) 必需為英文或英文加空格,最大長度為11個字元,部份網絡供應商並不支援此格式。

    • 短訊內容
      短訊內容必需為純文字,最大長度按照選擇的語言而訂,部份手機不支援中文短訊,為免出現亂碼,建議使用純英文。

    • 字元數目
      系統將會計算當前輸入“短訊內容”的字元數量,請根據選擇的“短訊語言”字元長度限制,請勿超越可接受的長度,否則訊息將被截掉多餘的字元

    發送短訊的步驟:
    1. 點擊主螢幕的“發送短訊”按鈕

    2. 選擇合適的發送對像,或輸入對像的“國家”、“手機號碼”

    3. 選擇合適的“短訊語言”

    4. 輸入合適字元長度的“短訊內容”

    5. 點擊“預覽”按鈕,或按“返回”放棄傳送動作

    6. 預覽所有資料是否無誤

    7. 點擊“發送”按鈕

    8. 如資料正確將完成傳送短訊,並從系統扣減您的“短訊額”

    查詢手機短訊的覆蓋範圍和短訊額:
    • 點擊主螢幕的“覆蓋範圍”按鈕,系統將列出當時適用的國家範圍,和每個短訊的使用額

    購買“短訊額”:
    • 點擊主螢幕的“買短訊額”按鈕,選擇欲購買的短訊額數量,檢視應付金額無誤後,點擊“確認”按鈕,並利用“PayPal (貝寶)”進行付款交易,完成後,您所購買的短訊額將於數分鐘內自動存入您的帳戶

    注意事項:
    • 每個短訊的傳送,以“短訊額”計算而非金額,請勿混淆

    • 短訊的傳送,一般都是實時送遞,但若干情況下可能受短訊閘道煩忙的影響而出現稍遲送達

    • 每次發送的短訊,如對像的手機號碼確實存在,則訊短將被視為成功傳送,不論該手機號碼是否屬對像擁有

    • 如以英文“短訊語言”發送,則不應包含任何中文字元,否則對方只會看見亂碼

    • 若未能確定對方手機是否支援“中文”,強列建議傳送英文訊息,避免對方只能看見亂碼

    • “短訊額”必需預先購買和備用,一經付款購買的“短訊額”,不設轉讓、退還或退款

    • 每個“短訊額”的價值有可能變化,以當時購買的價值為準


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Tax Rates and Classes

    Tax Rates and Classes


    我們的“網上商店”系統,支援預收稅款功能,若您銷售的產品在某些國家屬於需繳稅款的話,您便可在系統預先設定相關稅別與稅率,以便系統為產品加上絯該稅率直接向顧客收取。

    雖然大部份情況下若產品屬需繳稅的,都是由顧客自行處理入口稅的問題,商店負責人是無需特別處理,但是我們仍預備這項功能,讓您在需要時能夠使用。

    這份指南將介紹“稅區、稅別、稅率”中的各項設定。

    “稅區”包含以下資料:
    • 地區名稱
      正確的地區“英文”名稱,例如“Florida”

    • 說明
      針對這個“稅區”的輔助“英文”說明,例如“Florida local sales tax zone”

    “稅別”包含以下資料:
    • 稅別標題
      關於稅別的標題,例如“Taxable Goods”

    • 描述
      針對這項稅別的輔助“英文”描述,例如“The following types of products are included non-food, services, etc”

    “稅率”包含以下資料:
    • 稅別標題
      選擇一個預先建立妥當的稅別

    • 地區名稱
      選擇一個預先設定妥當的稅區

    • 稅率 (%)
      輸入正確的稅率值

    • 描述
      針對這個“稅區”的輔助“英文”描述,例如“FL TAX 7.0%”

    • 優先權
      若同一稅區有多種稅率,請設定相關的優先權

    注意事項:
    • 建立稅率必需順序由“稅區”到“稅別”,最後才建立“稅率”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Business Summary

    Business Summary


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“業務日誌報告”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“業務日誌報告”

    每項“業務日誌報告”包含的資料:
    • 獨立訪問量
      選擇週期內的獨立IP 地址訪問量

    • 頁面瀏覽數
      選擇週期內的所有頁面被瀏覽總數,包括重復的點擊

    • 產品瀏覽數
      選擇週期內的所有產品被瀏覽總數,包括重復的點擊

    • 顧客訂購量
      選擇週期內,總共多少位顧客曾訂購

    • 產品訂購數
      選擇週期內,總共被訂購的產品數量

    • 訂單綜數
      選擇週期內的訂單總綜數

    • 訂單總金額
      選擇週期內的訂單總金額

    “業務日誌報告”的報表週期:
    • 每天數據
      透過選擇“年度”和“月份”,列出週期內的每天明細

    • 每月數據
      透過選擇“年度”,列出週期內的每月明細

    • 每年數據
      列出週期內的每年明細

    針對“業務日誌報告”的動作:
    • 報表週期
      選擇合適的週期範圍

    • 報表樣式
      選擇“棒狀圖”、“圓形圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 文字輸入處理

    文字輸入處理


    對於商貿網站而言,內容文字佔著整體美觀感的重要環節,每頁適當地以整齊編排和簡短字數表達意思,可令訪問者看得容易理解和輕鬆,亦增強貴公司的企業型像。

    在我們的系統裏已內置了容易操作的HTML編輯器,可針對產品內容簡介及各訊息頁面進行編輯或修改,這編輯器的基本使用方式跟普通文書處理軟件很接近,如有一般文書處理的經驗,在使用上應很快熟習,當然我們仍建議在正式編輯資料前先模擬試驗多次,可減少錯誤的出現。

    以下是一些文字編排的注意事項:
    • 除英文字元外,中文、日文和韓文(如有),可為每個字元加空格以增加美觀

    • 英文和數字請採用標準字元,請盡量不要輸入全型字元

    • 應刪除所有整段文字的開頭、結尾的空格和空行。

    • 特別的符號、“注音中文字”或“香港增補字符集”( http://www.info.gov.hk/digital21/chi/hkscs/ )乃非標準字元,部份訪問者的電腦未有裝設此類字集,會出現亂碼情況,所以應盡量不要採用

    • 如需輸入日文和韓文或其他雙位元文字,請自行了解相關的非標準字元問題,並應盡量不要採用

    • 在相同頁面請勿同時存在英文以外的多種語言文字,例如中文加日文等,因會出現統一碼 (Unicode)不相容問題,引致出現亂碼情況

    • 除標準英文字元外,其他文字均有一套相關的編碼,例如繁體中文是big5,簡體中文是gb,日文是shift-jis和EUC,每套編碼均不相同,所以應注意當輸入文字時,各種語言均不能同時存在(英文除外),另外,當輸入時應注意所使用的電腦操作系統語言版本,例如以Windows輸入繁體中文,則該Windows必須是繁體版,其他亦然,因現時的電腦操作系統均為多語系相容,並可顯示各種語言文字,但實際輸入的文字在傳送到何服器時的編碼可能不同,並影響儲存或出現亂碼等問題

    • 所有文字或圖型的編排應以簡單為基礎,因太複雜的編排會令訪問下載頁面增加需時,並可能出現無法整頁展示等問題

    • 使用我們的HTML編輯器除了手作輸入外,亦可從其他途徑複制內容及貼上,但應注意勿貼上Microsoft Word的內容,因Microsoft Word的資料包含很多非必要而看不見的定義標籤,會令檔案增大及影響輸出

    • 完成輸入後應預覽效果並在需要時作出修正

    系統資料的輸入

    所有數值相關的資料,例如售價、運費、數量等資料,只可使用“數字”和“.”,絕不可包含“英文字母”和“其他符號”。

    正確的數值:
    • 10

    • 100

    • 1000.5

    • 10000.50

    • 100000.50

    • 1000000.50

    • 10000000

    不正確的數值:
    • 10+
      包含了符號

    • 一百
      系統不能辨認中國數字

    • [1000.5]
      包含了符號

    • 10000.50
      系統不能辨認全型數字

    • Ten Hundred Thousand
      系統不能辨認英文數目語法

    • 1,000,000.50
      無需加入千位分隔點

    • HK$10000000
      無需加入貨幣碼

    關於中文資料的輸入

    系統預設資料庫是“繁體中文”,所有中文文字、語句均應以“繁體中文”輸入,在網站上的“簡體中文”是由系統自動轉換而成的。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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