24 Sep, 2017
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Domain Names Knowledge

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • Are you able to send emails but not receive?

    Are you able to send emails but not receive?


    Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

    Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

    Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

    If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Android Mobile Device

    How to setup your email account on Android Mobile Device


    Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

    Currently tested devices are:
    • Nexus One
    • HTC One max
    • HTC Butterfly s
    • HTC One mini
    • HTC One
    • HTC One SV
    • HTC One X+
    • HTC Desire
    • HTC Hero
    • HTC EVO
    • HTC Incredible
    • HTC Dream
    • HTC Magic
    • HTC Aria
    • HTC Wildfire
    • HTC Sapphire
    • T-Mobile G1
    • Motorola Droid
    • Motorola Milestone
    • Samsung Galaxy S2
    • Samsung Galaxy S3
    • Samsung Galaxy S3 LTE
    • Samsung Galaxy S4
    • Samsung Galaxy S4 LTE
    • Samsung Galaxy S3 mini
    • Samsung Galaxy S4 mini
    • Samsung Galaxy Note 2
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 3 LTE
    • Samsung Galaxy Ace 3
    • Samsung Galaxy Mega
    • Samsung Galaxy S
    • Samsung Fascinate
    • Samsung Vibrant
    • Samsung Epic
    • Samsung Mesmerize


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Eudora 6 For PC Email Tutorial

    Eudora 6 For PC Email Tutorial


    In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Eudora, which is available for PC and MAC.


    Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

    When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

    These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft Outlook Setup Tutorial

    Microsoft Outlook Setup Tutorial


    In this tutorial we will learn how to setup MS Outlook for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook, which is part of Microsoft Office.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • WebCalendar

    WebCalendar


    WebCalender is an open source PHP-based multi-user calendar.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Drupal

    Drupal


    Drupal is an open source content management system which supports pluggable modules which enable additional behaviors.

    The modules available for Drupal provide a wide assortment of features, including e-commerce systems, photo galleries, mailing list management, and CVS integration.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Coppermine

    Coppermine


    Coppermine Photo Gallery is a picture gallery script. Users can upload pictures with a web browser (thumbnails are created on the fly), rate pictures, add comments and send e-cards.

    The admins can manage the galleries and batch add pictures that have been uploaded on the server by FTP. Support for multimedia files has been added recently. Images are stored in albums and albums can be grouped by categories.

    The script supports multiple users and each user can possibly have its own set of albums. The script also supports multiple languages and has a theme system.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Acceptable Usage Policy (AUP)

    Acceptable Usage Policy (AUP)


    Welcome to Focus Network Company (www.ec2biz.com) (Website), This website is owned and operated by "Focus Network Company".

    This Acceptable Usage Policy(AUP) governs the use of "Focus Network Company" Shared Web Hosting, E-Store service, Virtual Private Server, Dedicated Server, and other Internet services provided from Focus Network Company. Violation of this AUP may result in suspension or termination of your account. In the event of a dispute between you and our regarding the interpretation of this AUP, Focus Network Company interpretation, The validity, construction and performance of this AUP shall be governed by the law of Hong Kong Special Administrative Region.

    UNLAWFUL CONTENT
    You may not publish or transmit via Focus Network Company's service any content that Focus Network Company reasonably believes:

    • is obscene, pornographic or indecent;
    • constitutes child pornography;
    • is defamatory, abusive or violates a person's privacy;
    • is excessively threatens violence, incites violence, violent, or contains harassing content or hate speech;
    • is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
    • violates export control laws, promotes illegal drugs, relates to any gambling;
    • creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
    • clearly infringes on another person's trade or patent, service mark, or other property right;
    • improperly exposes trade secrets or proprietary information or other confidential to another person;
    • is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Focus Network Company; or
    • is otherwise malicious, fraudulent, or may result in retaliation against Focus Network Company by offended viewers.

    Content "published or transmitted" via Focus Network Company's service includes Web content, E-Mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by Focus Network Company.

    SYSTEM RESOURCES
    You agree to not use excessive amounts of resources. any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account.

    Each domain on shared hosting accounts (including E-Store) may not use more than 5% CPU daily, 3% memory daily, run more than 10 simultaneous processes per user, not allow any process to run for longer than 30 seconds CPU time, run any process that consumes more than 20% of available CPU at any time, or run any process that consumes more than 16 MB of memory. Databases are limited to 16 max user connections with a max query time of 8 seconds. Cron jobs must not execute more than once every 15 minutes and will be niced to 15 or greater.

    The following content types are NOT allowed on our shared web hosting packages including but not limited to:

    • More than one forum per domain;
    • Chat Room;
    • CGI Forum;
    • UBB, EBS or KwongWu (江湖) Script;
    • Ranking Script;
    • Mulituser Service (e.g. XSpace, Mulituser Blog, Mulituser Guestbook);
    • Audio, Video, Files or Software downloading websites;
    • Images downloading websites;
    • Free hosting or e-mail providers;
    • Any Customer Script that is known or found influenceable to the stability of our server.

    BANDWIDTH POLICY
    Our bandwidth policy was developed to ensure that every customer gets his fair share of the total bandwidth available. Consequently, we take into account that no customer could cause slow connectivity for others.

    All hosting accounts are allotted a certain amount of bandwidth per month (traffic). Please check your traffic allowance and usage. You should only need to check this if you know of or suspect a very large surge in traffic. You can track your usage in your control panel at web stats.

    You will be charged HKD$10 for each gigabyte of outgoing/incoming data transfer that exceeds your monthly traffic allowance. Please see our Hosting Plans for the monthly allotted traffic amounts.

    Data transfer hosting/upgrades will be effective from your next regular billing date.

    To ensure proper bandwidth use, all files MUST be hyperlinked to files (.html, .jpg, .gif, etc.) stored on our server and vice versa. any scripts including CGI, CFM, PHP, ASP, JSP that consume large amounts of CPU usage or memory are also not allowed. any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account. CGI chat scripts are also not allowed and are considered and abuse bandwidth. any above scripts that consume large amounts of CPU usage or memory are also not allowed. any violations may result in us taking corrective action in order maintain server stability by killing any processes, disabling and/or suspending your account.

    INTERNET RELAY CHAT (IRC)
    Use of Internet Relay Chat on any of our shared or dedicated servers is explicitly forbidden. This includes, but is not limited to, running any clients, redirection services (proxys), bots or servers, of any kind. this are not allowed on our standard shared and/or dedicated servers.

    PROXIES
    Proxy websites/scripts/programs, in any form, are not allowed on our shared servers. Very often, the software is simply not efficient in any manor, and causes service issues for any other websites on the server.

    SECURITY
    You must take reasonable security precautions. You must protect the confidentiality of your password and it is the clients responsibility to always upgrade and secure any software used by the client to publish their website content.

    BULK COMMERCIAL E-MAIL
    You must obtain Focus Network Company's advance approval for any bulk commercial E-Mail, which will not be given unless you are able to demonstrate all of the following to Focus Network Company's reasonable satisfaction:

    • Your intended recipients have given their consent to receive E-Mail via some affirmative means, such as an opt-in procedure;
    • Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the E-Mail address for which the consent is given;
    • The body of the E-Mail must describe how the E-Mail address was obtained, for example, "You opted in to receive this E-Mail promotion from our Web site or from one of our partner sites," and information on how to request evidence of the consent, for example, "If you would like to learn more about how we received your E-Mail address please contact us at abuse@your-domain.com" where "your-domain.com" is a valid domain hosted by Focus Network Company.
    • You must post an (such as abuse@your-domain.com) E-Mail address on the first page of any Web site associated with the E-Mail, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;
    • You must have a Privacy Policy posted for each domain associated with the mailing;
    • You have the means to track anonymous complaints;
    • You may not obscure the source of your E-Mail in any manner. Your E-Mail must include the recipients E-Mail address in the body of the message or in the "TO" line of the E-Mail; and
    • You otherwise comply with the CAN SPAM Act and other applicable law.

    These policies apply to messages sent using your Focus Network Company service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your Focus Network Company service. In addition, you may not use any third party E-Mail service that does not practice similar procedures for all its customers.

    Focus Network Company may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.

    UNSOLICITED E-MAIL / SPAM
    You may not send any unsolicited E-Mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it.

    You must comply with the rules of any other network you access or participate in using your Focus Network Company's services.

    SPAM-ZERO TOLERANCE POLICY
    If an Focus Network Company account is reported or caught violating these terms of service it will be immediately terminated. The customer will not be issued a refund, and will not be given access to any data in the terminated account.

    MATERIAL PROTECTED BY COPYRIGHT
    You may not publish, distribute, or otherwise copy in any manner any music, video, software, graphic, art, or other work protected, including but not limited to Hacker programs or archives, Warez sites, illicit music, MPEGs, MP3s, ROMs, and ROM emulators by copyright law unless:

    • you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;
    • you are otherwise permitted by established international copyright law to copy the work in that manner.

    Focus Network Company will terminate the service of repeat copyright infringers, The customer will not be issued a refund.

    COPYRIGHT INFRINGEMENT NOTICE (Digital Millennium Copyright Act)
    If you believe your copyright is being infringed by a person using the www.ec2biz.com network, please send your written notice of copyright infringement to:

    Focus Network Company


    Your notice must include the following:

    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Focus Network Company to locate the material;
    • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;
    • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner's agent, or the law;
    • Information reasonably sufficient to permit Focus Network Company to contact you, such as an address, telephone, mobile phone, and, if available, an E-Mail address;
    • A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.


    INTERNET ABUSE
    You may not engage in illegal, abusive, or irresponsible behavior, including, but not limited to:

    • Use of Focus Network Company network in a way that significantly interferes with Focus Network Company other customers use of the network, including, but not limited to game server, download site, MP3, etc.
    • Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to Focus Network Company and its customers) without express authorization of the owner of the system or network;
    • Monitoring data or traffic on any network or system without the authorization of the owner of the system or network;
    • Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
    • Use of an Internet account or computer without the owner's authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;
    • Forging of any TCP-IP packet header or any part of the header information in an E-Mail or a newsgroup posting; or
    • Any conduct that is likely to result in retaliation against the Focus Network Company network.
    • Use of Focus Network Company network in a way that unreasonably interferes with Focus Network Company other customers use of the network.

    SUPPORT
    Focus Network Company provides ONLY basic technical support on the BASIC functions and features listed below that are included in our web hosting and E-Store plans. Focus Network Company will provide basic technical support on the following issues/subjects ONLY:

    • Site Access - site resolving, html pages working, etc.
    • E-Mail - BASIC E-MAIL sending and receiving.

    The ONLINE CONTROL PANEL is a LICENSED SOFTWARE PRODUCT that we have NO DIRECT CONTROL over. Thus, we provide no warranty or guarantee on the ONLINE CONTROL PANEL. We provide no warranty or guarantee to MODIFY, EDIT, CHANGE, UPGRADE, DISABLE, FIX, or even keep updated the ONLINE CONTROL PANEL. Focus Network Company will provide basic technical support on the following ONLINE CONTROL PANEL issues/subjects ONLY:

    • Mail - Web Mail
    • Mail - Add/Remove Accounts
    • Mail - Default Address
    • ANY FUNCTIONS NOT LISTED HERE THAT INVOLVE THE CONTROL PANEL, WE DO NOT PROVIDE SUPPORT FOR OR HAVE DIRECT CONTROL OVER

    ADDITIONALLY, the Documentation located INSIDE the ONLINE CONTROL PANEL may be OUTDATED or INACCURATE. Focus Network Company assumes no RESPONSIBILITY for OUTDATED or INACCURATE information contained therein.

    Focus Network Company will NOT provide free technical support OF ANY KIND on the following issues/subjects:

    • 3rd Party Parked Domains
    • 3rd Party Sub-Domains
    • 3rd Party FTP Logins
    • 3rd Party Services
    • 3rd Party Software
    • 3rd Party Products
    • 3rd Party Scripts
    • 3rd Party Mailing Lists
    • 3rd Party coding of ANY kind, including html, php, mysql, perl, asp, etc.
    • Business Adviser or Management
    • 3rd Party pre-installed scripts on our servers including but not limited to:
      • Chat
      • Counter
      • Guestbook
      • Shopping Cart
      • SpamAssassin
      • BBS / Bulletin Board / Forum
      • Search Engine
      • Banner Rotator
      • Image and Graphic
    • MIVA
    • Tomcat
    • ColdFusion
    • ASP.NET
    • Site Statistics, etc.

    For a Programming and Debugging Fees as noted in your contract with a ONE HOUR MINIMUM, we can provide TECHNICAL SUPPORT above and beyond our NORMAL support for things such as scripting, installation, etc. ALL Programming and Debugging Fees are paid in advance, and are NON-REFUNDABLE.

    Service Fees
    • All domain registrations fees are NON-REFUNDABLE.
    • All prepayment fees are NON-REFUNDABLE.
    • The only exception to this policy is the shared hosting 14 day money back guarantee.


    OTHER
    You must have valid and current information on file with your domain name registrar for any domain hosted on the www.ec2biz.com network.

    You agree that when communicating with our staff, all communication will be void of profanity and/or abusive demeanor.

    DISCLAIMER
    Focus Network Company will not be responsible for any damages customers or their enterprises may suffer. Focus Network Company makes no warranties of any kind, expressed or implied for services we provide. Focus Network Company disclaims any warranty, merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, any and all service interruptions caused by Focus Network Company and its employees. Focus Network Company reserves the right to revise its policies at any time.

    LIMITATION OF LIABILITY
    In no event shall Focus Network Company be liable to customer for any damages resulting from, or related to, any failure or delay of Focus Network Company in providing access to the internet under this agreement. Focus Network Company makes no warranties of any kind, expressed or implied for services we provide. Focus Network Company disclaims any warranty, merchantability or fitness for a particular purpose. In no event shall Focus Network Company be liable to customer for any indirect, special or consequential damages or lost profits arising out of or related to this agreement, the performance or breach thereof, or the accuracy or correctness of databases or the information contained therein, even if Focus Network Company has been advised of the possibility thereof. Any claim or legal action arising out of failure, malfunction or defects in Focus Network Company services or goods, or arising from this contract in any respect, shall be brought within a period of one (1) year following the occurrence or said claim shall be deemed waived. Focus Network Company liability to customer hereunder, if any, shall in no event exceed the total amount customer paid to Focus Network Company hereunder. Focus Network Company will not be responsible for any damages suffered by customer in any way related to this agreement. This includes loss of data resulting from delays, non-deliveries, wrong deliveries, and any and all service interruptions caused by Focus Network Company and its employees by its own negligence or customers errors or omissions. Focus Network Company reserves the right to revise its policies at any time.

    CONTACT US
    If you have any questions or concerns regarding this statement, you can contact www.ec2biz.com at . You can also write to us using the following address:



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTTP 狀態碼

    HTTP 狀態碼


    當一個要求傳送至您的伺服器,要求您網站的網頁 (例如,使用者以瀏覽器瀏覽您的網頁),您的伺服器會傳回 HTTP 狀態碼以回應該要求。

    此狀態碼會提供關於要求狀態的資訊, 並給予您的網站和所要求網頁的資訊。

    一些常見的狀態碼如下:

    • 200 - 伺服器成功傳回網頁
    • 404 - 找不到所要求的網頁
    • 503 - 伺服器暫時無法使用

    下列為 HTTP 狀態碼的完整清單。 請按一下連結以取得更多資訊。 您也可以參閱 http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html W3C 的 HTTP 狀態碼網頁,以取得更多資訊。

    1xx (暫時的回應)
    指出暫時回應並請求要求者繼續的狀態碼。
    代碼說明
    100 (繼續)要求者應當繼續此要求。伺服器傳回此程式碼,指出已收到一項要求的第一部分,正等候其餘的部分。
    101 (切換通訊協定)要求者已要求伺服器切換通訊的協定,而伺服器正在確認即將如此進行。

    2xx(成功)
    指出伺服器已成功處理要求的狀態碼。
    代碼說明
    200 (成功)伺服器已成功處理要求。這代表伺服器已提供所要求的網頁。
    201 (已建立)要求已順利完成,伺服器已建立新的資源。
    202 (已接受)伺服器已接受此要求,但尚未處理。
    203 (非授權資訊)伺服器成功處理要求,但可能傳回來自另一資源的資訊。
    204 (無內容)伺服器已成功處理要求,不過未傳回任何內容。
    205 (重設內容)伺服器已成功處理要求,不過未傳回任何內容。 這個回應與 204 不一樣,此回應請求要求者重設文件檢視 (例如,清除表單以輸入新的資料)。
    206 (部分內容)伺服器已成功處理部分 GET 要求。

    3xx(已重新導向)
    您必須採取進一步的動作才能完成要求。通常這些狀態碼會用來重新導向。建議每項要求不要使用超過五次重新導向。
    代碼說明
    300 (多個選項)根據此要求,伺服器可採取數種動作。 伺服器可能會根據要求者 (user agent) 選取一個動作,也可能列出清單,讓要求者進行選擇。
    301 (永久移動)要求的網頁已永久移到新位置。 當伺服器回傳此回應 (回應 GET 或 HEAD 要求),會自動將要求者導向至新位置。
    302 (暫時移動)伺服器目前以來自不同位置的網頁回應要求者,但是要求者仍應該繼續以原位置進行未來的要求。 此程式碼類似於 GET 或 HEAD 要求裡的 301,會自動將要求者導向至另一個位置。
    303 (參閱其他位置)當要求者應該對另一個位置發出個別 GET 要求,才能擷取回應時,伺服器會傳回此狀態碼。 對於 HEAD 之外的所有要求,伺服器會自動導向至其他位置。
    304 (未修改)要求的網頁自上次要求以後並未修改過。 當伺服器回傳此回應時,並不會回傳網頁內容。要求者上次要求變更網頁之後,如果該網頁尚未經修改,您就應該設定伺服器傳回此回應 (稱為 If-Modified-Since HTTP 標題)。這樣可以節省您的頻寬和負載。
    305 (使用 Proxy)要求者只能透過 Proxy 進入要求的網頁。 當伺服器傳回此回應時,也會指出要求者應該使用的 Proxy。
    307 (暫時的重新導向)伺服器目前以來自不同位置的網頁回應要求者,但是要求者仍應該繼續以原位置進行未來的要求。 此程式碼類似於 GET 或 HEAD 要求裡的 301,會自動將要求者導向至另一個位置。

    4xx (要求錯誤)
    這些狀態碼指出要求裡可能有伺服器無法處理的錯誤。
    代碼說明
    400 (不正確的要求)伺服器無法辨識要求的語法。
    401 (未授權)此要求需要驗證。如果網頁需要登入,伺服器可能會傳回此回應。
    403 (禁止)伺服器拒絕要求。如果在試圖檢索您網站的有效網頁時收到此狀態碼,可能是因為您的伺服器或主機攔截了存取。
    404 (找不到)伺服器找不到所要求的網頁。例如,如果要求的網頁不在這個伺服器上,伺服器就會傳回此狀態碼。
    405 (不允許的方法)不允許要求裡所指定的方法。
    406 (不接受)要求的網頁無法回應所要求的內容特性。
    407 (需要 Proxy 驗證)此狀態碼類似於 401(未授權),但指定要求者必須透過 Proxy 進行驗證。當伺服器傳回此回應時,也會指出要求者應該使用的 Proxy。
    408 (要求逾時)在等候回應時,發生伺服器逾時。
    409 (衝突)在完成要求時,伺服器發生衝突。伺服器必須在回應中包含衝突資訊。伺服器可能會在 PUT 要求與較早的某項要求相衝突時傳回此狀態碼做為回應,並會列出這兩項要求之間的差異。
    410 (消失) 當要求的資源遭永久移除,伺服器會回傳此回應。此回應類似於 404 (未找到) 狀態碼,但在資源曾經存在但已消失的狀況中,有時會取代 404。如果資源已永久移動,您應該使用 301,指定資源的新位置。
    411 (需要長度)伺服器不接受不含有效內容長度標題欄位的要求。
    412 (前提失敗)伺服器未達到要求者所要求的前提之一。
    413 (要求實體太大)伺服器無法處理要求,因為要求過於龐大。
    414 (要求的 URI 太長)伺服器無法處理要求,因為要求的網址 (通常是一個網址) 過長。
    415 (不支援的媒體類型)要求的格式不受要求網頁支援。
    416 (要求的範圍無法使用)如果要求的範圍在該網頁上無法使用,伺服器就會傳回此狀態碼。
    417 (預期失敗)伺服器無法達到預期要求標題欄位的條件。

    5xx (伺服器錯誤)
    這些狀態碼指出伺服器在嘗試處理要求時發生內部錯誤。 這些錯誤傾向於是伺服器本身的錯誤,而不是要求的錯誤。
    代碼說明
    500 (內部伺服器錯誤)伺服器遭遇錯,可能無法完成要求。
    501 (未提供)伺服器不具備完成要求所需的功能。例如,當伺服器無法辨認要求的方式,可能就會傳回此狀態碼。
    502 (錯誤的閘道)伺服器當成閘道或 Proxy 使用,接收到來自上游伺服器的無效回應。
    503 (服務無法使用)伺服器目前暫時無法使用 (因為超載或維護之故而關閉)。通常這只是暫時性的狀況。
    504 (閘道逾時)伺服器當成閘道或 Proxy 使用,而且未接收到來自上游伺服器的即時回應。
    505 (不支援的 HTTP 版本)伺服器不支援要求裡所用的 HTTP 通訊協定版本。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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Glossary

  • Font

    Font


    In typography, a typeface is a coordinated set of glyphs designed with stylistic unity. A typeface usually comprises an alphabet of letters, numerals, and punctuation marks; it may also include ideograms and symbols, or consist entirely of them, for example, mathematical or map-making symbols. The term typeface is often conflated with font, a term which, historically, had a number of distinct meanings before the advent of desktop publishing; these terms are now effectively synonymous when discussing digital typography. A helpful and still valid distinction between font and typeface is a font's status as a discrete commodity with legal restrictions, while typeface designates a visual appearance or style not immediately reducible to any one foundry's production or proprietary control.

    The art and craft of designing typefaces is called type design. Designers of typefaces are called type designers, and often typographers. In digital typography, type designers are also known as font developers or font designers.

    The size of typefaces and fonts is traditionally measured in points; point has been defined differently at different times, but now the most popular is the Desktop Publishing Point. Font size is also commonly measured in millimeters (mm) and inches.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • B2C (Business-to-consumer)

    B2C (Business-to-consumer)


    B2C (Business-to-consumer), also business-to-customer, describes activities of commercial organizations serving the end consumer with products and/or services.

    The two main challenges faced by B2C e-commerce are building traffic and sustaining customer loyalty. Due to the winner-take-all nature of the B2C structure, many smaller firms find it difficult to enter a market and remain competitive.

    In addition, online shoppers are very price-sensitive and are easily lured away, so acquiring and keeping new customers is difficult.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GIF (Graphics Interchange Format)

    GIF (Graphics Interchange Format)


    GIF (Graphics Interchange Format) is an 8-bit-per-pixel bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.

    The format uses a palette of up to 256 distinct colors from the 24-bit RGB color space. It also supports animations and allows a separate palette of 256 colors for each frame. The color limitation makes the GIF format unsuitable for reproducing color photographs and other images with continuous color, but it is well-suited for more simple images such as graphics or logos with solid areas of color.

    GIF images are compressed using the LZW lossless data compression technique to reduce the file size without degrading the visual quality. This compression technique was patented in 1985. The controversy over the patent licensing agreement between the patent proprietor, Unisys, and CompuServe in 1994 led to the development of the PNG (Portable Network Graphics) standard.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • TIFF (Tagged Image File Format)

    TIFF (Tagged Image File Format)


    Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. Originally created by the company Aldus, jointly with Microsoft, for use with PostScript printing, TIFF is a popular format for high color depth images, along with JPEG and PNG.

    TIFF format is widely supported by image-manipulation applications such as Photoshop by Adobe, GIMP, Ulead PhotoImpact, and Photo-Paint as well as Paint Shop Pro by Corel, by desktop publishing and page layout applications, such as QuarkXPress and Adobe InDesign, and by scanning, faxing, word processing, optical character recognition, and other applications.

    TIFF was chosen as the native format for raster graphics in the NeXTstep operating system, and this TIFF support carried over into Mac OS X. Adobe Systems, which acquired the PageMaker publishing program from Aldus, now controls the TIFF specification, although it has not had a major update since 1992 (several technical notes have been published with minor extensions to the format).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail

    E-Mail


    Electronic mail (abbreviated "e-mail" or, often, "email") is a store and forward method of composing, sending, storing, and receiving messages over electronic communication systems.

    The term "e-mail" (as a noun or verb) applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to intranet systems allowing users within one organization to e-mail each other. Often these workgroup collaboration organizations may use the Internet protocols for internal e-mail service.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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Industry News

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft recommends against usage of SHA-1

    Microsoft recommends against usage of SHA-1


    Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

    In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

    According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

    The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

    ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

    The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Customers Analysis

    Customers Analysis


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“客戶類型分析”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“客戶類型分析”

    每項“客戶類型分析”包含的資料:
    • 性別統計

    • 國家統計

    • 年齡統計

    針對“客戶類型分析”的動作:
    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Error Log Viewer

    Error Log Viewer


    “錯誤記錄檢視器”是記錄“線上商店”及“管理員控制台”是一種除錯工具,由於整個系統由多組不同的程序語言組成,配合資料庫的存取,在變化多端的運作下難免會出現錯誤,雖然錯誤的發生比率很微,但若在出現問題時總是要盡快找出錯誤之處。

    如果發現系統運作出現問題而毫無頭緖時,應立即使用“錯誤記錄檢視器”的訊息,以便能按部就班地找出可疑的地方。

    進入“錯誤記錄檢視器”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“錯誤記錄檢視器”

    “錯誤記錄檢視器”包含的資料:
    • 一般錯誤記錄
      所有在程序語言出現的錯誤,例如由“跳脫字元(escapes)”、“函數”等引致的問題

    • 資料庫錯誤記錄
      所有從資料庫引致的錯誤,例如“資料表損毀”、“格式錯誤”、“存取錯誤”等

    注意事項:
    • 檢視器列出的訊息汲及高階語言,一般用戶較難理解,只適合由專業而具經驗者處理。

    • “錯誤記錄檢視器”只提供予“獨立套裝軟件”及“開發版軟件”,一般租用型式並未包含此功能。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Cash Points

    Cash Points


    Ec2Biz的「網上商店系統」支援“會員現金積分”方案,讓顧客每次購物都能賺取“現金回贈”供下次的購物結帳扣減應付金額。

    我們相信透過這項獨特的方案,能令到在您的“網上商店”購物的顧客更能體驗銷費的樂趣,當顧客持有“現金積分”時,必定希望能夠於購物時使用以獲享優惠,所以“再次銷售”的比例必會比較其他沒有“現金積分”的商店為高,直接讓您運營“電子商務”時達至更佳的業積,輕鬆賺取利潤。

    我們提供的“會員現金積分”系統,能讓您全權決定使用條件、優惠方式,而且設計貼心易用,請您詳閱“系統設定”裏的“現金積分系統”指南,令往後的操作更易掌握。

    這份指南將介紹如何管理客戶訂購產品後獲得的積分,如果您未有啟用“現金積分系統”,可以忽略這份指南。

    針對訂單的積分管理:
    進入訂單積分管理:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“現金積分”

    3. 選擇相關訂單

    針對訂單積分的“浮動按鈕”:
    • 確認積分
      針對顧客訂單獲得的積分進行確認,一旦確認後,積分便會存進該顧客的積分帳戶,並選擇是否電郵通知確認,供客戶下次購物時使用

    • 取消積分
      刪除顧客於該訂單獲得的積分,將之記錄,並選擇是否電郵通知原因

    • 調整積分
      將顧客於該訂單獲得的積分調整,例如加或減少積分,將之記錄,並選擇是否電郵通知原因

    • 刪除積分
      刪除顧客於該訂單獲得的積分,但不會通知顧客亦不留任何記錄


    針對顧客的積分帳戶管理:
    進入顧客積分帳戶:
    1. 點擊主選單的“訂單處理/客戶管理”

    2. 點擊左選單的“客戶資料”

    3. 選擇相關客戶

    針對顧客積分帳戶的“浮動按鈕”:
    • 積分記錄
      檢視該客戶的所有積分進支歷史

    • 增加積分
      針對該客戶增加積分,將之記錄,並選擇是否電郵通知原因

    • 調整積分
      針對該客戶調整當時存有的積分,例如加或減少積分,將之記錄,並選擇是否電郵通知原因

    • 刪減積分
      針對該客戶刪減當時存有的積分,將之記錄,並選擇是否電郵通知原因

    注意事項:
    • 現金積分系統必需設為“啟用”,其他設定方能生效

    • 各項設定汲及的數值為“積分”額,並非積分的價值,請勿混淆


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Administer Manager

    Administer Manager


    我們的“線上商店”系統,允許業務由多個管理員進行維護,而且可設定一些權限,讓指定的管理員只可執行獲受權的區域。

    請先設定下一節指南介紹的“管理員群組”,並且為群組指定權限,再為其他人管理員設定相應郡組。

    進入“管理員設定”:
    1. 點擊主選單的“系統管理員”

    2. 點擊左選單的“管理員設定”

    每項“管理員設定”包含的資料:
    • 姓氏
      最多32個字元(必需輸入)

    • 名字
      最多32個字元(必需輸入)

    • 電子郵件
      有效的電子郵件地址,作為登入的名稱,和忘記密碼的收件地址

    • 密碼
      新增管理員的情況,由系統自動產生並寄到上述的電郵地址,若日後修改,密碼必需由六至十五個“英文”或“數字”組成,英文的大小楷視為不同,其中切勿包含空格和符號,組合亦不能過份簡單

    • 群組名稱
      選擇所屬郡組

    • 管理員模式
      “實際管理”能進行真實指定區域的操作,而“只限示範”則只可觀看群組指定的區域而不能修改細節

    • 客服部門
      選擇所屬部門

    • 客服職員
      選擇所屬職員

    針對“郵件賬號”的動作:
    • 編輯
      修改已經增加的管理員資料

    • 刪除
      將該管理員資料刪除

    • 資訊
      顯示該名管理員的資料及最近執行過的動作

    注意事項:
    • 切勿刪除我們預先設定的“最高權力”管理員,否則在群組限制下,業務擁有者可能無法再進入一些被限制的區域,如不小心刪除而需我們重設這種管理員,需向我們繳付設定費。

    • 一般情況下,不應設定不同管理員可同時執行相同區域群組。

    • 基於保安理由,請勿向非認可人士透露管理員資料,否則有機會您的商店資料被非法修改和盜取。

    • 除“獨立套裝軟件”及“開發版軟件”外,我們擁有登入您的管理系統任何區域的權力,以便提供技術咨詢和系統升級修正。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Featured Products

    Featured Products


    Ec2Biz的「網上商店系統」支援“特色產品”方案,能讓您從眾多產品中挑選一些具特色,或希望重點促銷的產品,在店面首頁及相關目錄以注目方式顯示。

    這方案可令顧客更易發現這些經挑選的產品,進而引起瀏覽的興趣,亦令這些產品得到更佳銷售。

    “特色”產品跟其他一般產品無異,這方案只是提供一種更易吸引顧客瀏覽的途徑。

    每項產品包含的資料:
    • 特色產品
      選擇:“是”或“不是”

    新增產品:
    1. 點擊主選單的“分類目錄/產品管理”

    2. 點擊左選單的“特色產品”

    3. 點擊主螢幕的“增加”按鈕

    4. 選擇產品的目錄

    5. 選擇相關產品

    6. 點擊主螢幕的下方的“增加”按鈕

    7. 點擊“特色產品”選擇狀態

    8. 完成後按“儲存”或“更新”,或按“返回”放棄並返回列表

    針對特色產品的動作:
    • 新增產品
      從已建立的產品裏挑選一項成為特色產品

    • 編輯
      修改已經增加的特色產品資料

    • 刪除
      將該特色產品資料刪除,若產品注目顯示中,將會轉回正常發售,此刪除動作只針對特色產品資料,不會把原有產品刪除

    注意事項:
    • 若挑選的特色產品數量超過該頁面的可顯示數,則每次頁面被刷新系統會隨機選出合符顯示數的特色產品

    • 特色產品的銷售及訂購過程,跟其他一般產品無異,而顧客的訂單和管理區的訂單資料亦跟其他無異

    • 您亦可使用一般的“產品管理”修改“特色產品”狀態


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • How to enable Mod-Rewrite Module

    How to enable Mod-Rewrite Module


    This module uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. It supports an unlimited number of rules and an unlimited number of attached rule conditions for each rule, to provide a really flexible and powerful URL manipulation mechanism. The URL manipulations can depend on various tests, of server variables, environment variables, HTTP headers, or time stamps. Even external database lookups in various formats can be used to achieve highly granular URL matching.

    In order to enable Mod_Rewrite for your site you should create a text file called .htacccess in the directory where you wish the rewrite rules to apply.

    The first line of this text file should be:
    RewriteEngine On

    After that you can place your rewrite rules. Here are some examples for Joomla's SEF option:
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} (/|.htm|.php|.html|/[^.]*)$ [NC]
    RewriteRule ^(content/|component/) index.php

    Many applications come with ready to use rewrite rules that can be found in a file called htaccess.txt.

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to running a ASP.NET page

    How to running a ASP.NET page


    Sorry, Our servers are running under Linux, we are unable to provide ASP.NET on Linux.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Basic Connection Settings for MySQL

    Basic Connection Settings for MySQL


    There are different ways to connect to a MySQL database.

    Locally, the settings are: (from a script on the server, to the server)
    TypeRuleInformation
    Serverlocalhostlocalhost
    Database name<PLESK User>_<Database name>C0801001234567_mydatabase (example)
    Database user name<PLESK User>_<Database user name>C0801_username (example)
    Database user passwordpasswordPRks5Q7bGIl5 (example)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to publish to a server from iWeb using integrated FTP

    How to publish to a server from iWeb using integrated FTP


    In this tutorial you're about to learn how to upload your website content via FTP client software called iWeb.

    iWeb is a template-based WYSIWYG website creation tool developed by Apple Inc. Users can then publish their websites to MobileMe or another hosting service.

    Designing a website may seem difficult, but with iWeb, it's easily within your reach. Create your site using themes. Customize it with photos, movies, text, and widgets. Then publish to MobileMe or any other hosting service. iWeb even notifies Facebook when your site changes and adds a link to your profile so your friends stay up to date.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Usefull Server Path Information

    Usefull Server Path Information


    Here are the applications paths. If you do not see what you are looking for, please contact us.

    • Sendmail:
      /usr/sbin/sendmail
    • Perl:
      /usr/bin/perl
    • PHP:
      /usr/bin/php
    • cURL:
      /usr/bin/curl
    • Pear:
      /usr/bin/pear
    • GET:
      /usr/bin/GET
    • Python:
      /usr/bin/python
    • FFmpeg:
      /usr/bin/ffmpeg
    • ImageMagick:
      /usr/bin/
    • Convert Path for ImageMagick:
      /usr/bin/convert
    • Web Page Path:
      /var/www/vhosts/domainname/httpdocs
    • Root Path:
      /var/www/vhosts/domainname/
    • CGI-BIN Path:
      /var/www/vhosts/domainname/cgi-bin/
    • Subdomains Path:
      /var/www/vhosts/domainname/subdomains/subdomain
      Example: http://subdomain.ec2biz.com


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

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