20 Feb, 2017
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Email Tutorial

  • Are you able to send emails but not receive?

    Are you able to send emails but not receive?


    Either your E-Mail address setting is wrong, or your domain is out of disk space. You will need to increase the amount of disk space to receive mail again.

    Does it say "please enter your username and password for the following server" and you are sure you're using the correct information?

    Most of our servers have a 60 checks per hour limit. If you hit this limit in any hour you'll be locked out for the rest of the hour. you will need to click: Tools > Options > General > and disable where it says "check for new messages every xx minutes".

    If you do not want to disable it just set it to check less often. keep in mind the more computers you have auto checking or checking the mail the quicker you will hit this limit.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What is mail policy and email limits?

    What is mail policy and email limits?


    Mail Limits

    There is an maximum amount of emails which can be send out per hour is 30 emails from one account or 100 emails per domain and 300 emails per day, this limit is also applied "Web Hosting Service", "Towards Mailing Lists" and "Online E-Store System". Focus Network Company reserves the violation of any of the foregoing may result in immediate deactivate or termination upon any indication of such activity without notice.

    Many of our servers have a 60 pop checks per hour limit per email address.? If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 10 minutes.

    Any mailing list larger than 2000 will require a dedicated server solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

    We have a maximum size of emails of 50 MByte and under, any email over 50 MByte will be automatically rejected, please use your FTP to transfer big files!

    Mailing Lists Rules

    1. Anytime you're sending a message no matter how large your e-mail list is you must throttle it.? We recommend you throttle it to at the very least sending 1 email every 6 seconds. If the mailing list software you're using does not allow you to throttle you must switch to something else. We recommend Mailman which can be found in your control panel under PLESK. If you do not throttle and you try sending let's say 1500 emails the server will try sending all 1500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. It is our job to keep the server up and running without being sluggish. Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server without notice.

    2. Any mailing list over 100 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as all day Saturday and Sunday, and 1am - 8 am eastern time M-F.

    3. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because they never agreed to you personally sending them mail. We do not care and how you justify it this is spam and will result in termination of the offending account.

    4. Any unsolicited e-mail being sent will result in termination of the offending account without notice. We take a zero tolerance stance against sending of unsolicited e-mail.



    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Netvigator

    Setup fetch email using Netvigator


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

    Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.

    • Log into your Netvigator account. https://www.netvigator.com/chi/email.php
    • Click Preferences and locate the Accounts section.
    • Click Add External Account.
    • Enter the full email address in the Email address field.
    • Select POP3 in the Account type field.
    • Enter the full email address in the Username of Account field.
    • Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
    • In the Password field, enter the password for the email address you provided.
    • No need to enable Advanced Settings.
    • Click Save.


    Attention
    • As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
    • Email Forwarding or Fetch Mail may disclose your secrets.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird For Mac OSX Email Setup Tutorial

    Mozilla Thunderbird For Mac OSX Email Setup Tutorial


    In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Eudora 6 For PC Email Tutorial

    Eudora 6 For PC Email Tutorial


    In this tutorial we will learn how to set up Eudora 6 for PC as your email client.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Eudora, which is available for PC and MAC.


    Eudora is an email package that is free to download from http://www.eudora.com Eudora has three modes -- Sponsored, Paid, and Light. Sponsored mode gives you the full-featured product, but displays ads on part of your screen. The ads are relatively unobtrusive. Paid mode gives you the same thing as Sponsored mode, without the advertisements, but you need to pay for and register it. Light mode is Eudora without the bells and whistles, but also without advertisements.

    When you install Eudora it will be in Sponsored mode by default. You can change the mode by choosing 'Payment & Registration' from the help menu.

    These instructions assume that you are using Eudora 6.x in Sponsored mode for Windows 98/Me/2000/XP. The configuration might be slightly different for other versions of Eudora.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • SPAM

    SPAM


    Spamming is the abuse of electronic messaging systems to send unsolicited bulk messages, which are universally undesired. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, mobile phone messaging spam, internet forum spam and junk fax transmissions.

    Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Because the barrier to entry is so low, spammers are numerous, and the volume of unsolicited mail has become very high. The costs, such as lost productivity and fraud, are borne by the public and by Internet service providers, which have been forced to add extra capacity to cope with the deluge. Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Greylisting

    Greylisting


    Greylisting
    Greylisting reduces the amount of unsolicited e-mail (SPAM) delivered to e-mail addresses by capitalizing on spammers’ reluctance to configure their mail servers properly.

    Since most spammers do not retry sending email, the greylisting initially refuses all mail from unknown sources and accepts them on a later retry. This technology can cut spam as much as 95% of spam.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GIF (Graphics Interchange Format)

    GIF (Graphics Interchange Format)


    GIF (Graphics Interchange Format) is an 8-bit-per-pixel bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.

    The format uses a palette of up to 256 distinct colors from the 24-bit RGB color space. It also supports animations and allows a separate palette of 256 colors for each frame. The color limitation makes the GIF format unsuitable for reproducing color photographs and other images with continuous color, but it is well-suited for more simple images such as graphics or logos with solid areas of color.

    GIF images are compressed using the LZW lossless data compression technique to reduce the file size without degrading the visual quality. This compression technique was patented in 1985. The controversy over the patent licensing agreement between the patent proprietor, Unisys, and CompuServe in 1994 led to the development of the PNG (Portable Network Graphics) standard.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • ISP

    ISP


    An Internet service provider (abbr. ISP, also called Internet access provider or IAP) is a business or organization that provides to consumers access to the Internet and related services.

    In the past, most ISPs were run by the phone companies. Now, ISPs can be started by just about any individual or group with sufficient money and expertise. In addition to Internet access via various technologies such as dial-up and DSL, they may provide a combination of services including Internet transit, domain name registration and hosting, web hosting, and colocation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • BMP (Bit Mapped)

    BMP (Bit Mapped)


    The BMP (bit mapped) format is used internally in the Microsoft Windows operating system to handle graphics images. These files are typically not compressed resulting in large files.

    The main advantage of BMP files is their wide acceptance, simplicity, and use in Windows programs. However, they may pose problems for users of other operating systems. Commonly, BMP files are used for Microsoft's Paint program. Since most BMP files are uncompressed, and BMP's RLE compression has serious limits[citation needed], the large size of BMP files makes them unsuitable for file transfer. However, Bit Map images are suitable for background images and wallpapers. This is especially true for screen shots. In addition, images from scanners are usually stored in BMP files.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • Plesk 9 Domain Administrator's Guide

    Plesk 9 Domain Administrator's Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 9 Control Panel User’s Guide

    Plesk 9 Control Panel User’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This is a guide to the new Panel user interface called Control Panel, which is focused only on hosting management. This guide is addressed to anyone who is going to manage websites and mail using Parallels Plesk Panel 9: hosting services customers, resellers and server administrators.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to parse .php files as PHP5

    PHP - How to parse .php files as PHP5


    By default .php files are parsed as PHP4 on ec2Link.com Website Hosting servers.

    All files extension in .php, .php3, and .php4 are handled by PHP4.
    All files extension in .php5 are handled by PHP5.

    If you prefer that all files be parsed as PHP5, please create or change the .htaccess file with the following line:

    AddHandler fcgid-script .php

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 10 Reseller’s Guide

    Plesk 10 Reseller’s Guide


    Parallels Plesk Panel is the only web hosting control panel with integrated web design, SaaS storefront and billing. Parallels Plesk Panel delivers maximum profits for growing service providers.

    Parallels Plesk Panel is the most complete Web hosting control panel available today. In fact, it’s the only Web hosting panel that includes integrated Web design tools, a SaaS storefront, and fully automated billing and provisioning. Plus it delivers maximum profits for growing service providers; provides key tools for Web designers; and includes an easy-to-use server control panel for IT professionals (and small businesses without IT staff).

    This guide is intended for hosting services resellers who are going to use Parallels Plesk Panel 10 as Reseller users.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do upload my website

    How do upload my website


    To upload your files with FTP you will need an FTP client.
    User name and password are the same as the PLESK.
    Upon connecting, you will see a list of the following directories:

    • anon_ftp
      This directory is used for anonymous ftp upload/downloads.

    • cgi-bin
      A directory for your cgi scripts.

    • error_docs
      This directory holds the html error pages that you can customize for your needs.

    • httpdocs
      This is the root of your website where you should put all website related files.

    • httpsdocs
      This is the SSL secured root of your website (https://), Of course if in the setup section of your hosting you ticked "Use a single directory for housing SSL and non-SSL content" then everything should be stored in httpdocs and you simply use http:// for normal connections and https:// for encrypted connections.

    • private
      This folder is for storing personal and private files and cannot be accessed by people using your website.

    • statistics
      This directory is used for storing web statistics and logging information of your website and ftp service.

    • subdomains
      This is used for the subdomains of your website, Eg. subdomain.ec2biz.com.

    • web_users
      This directory is for webusers you created in your plesk desktop.


    The httpdocs is where your web page files has to be placed.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Privacy Policy for your account

    Privacy Policy for your account


    We will never under any circumstance - rent, sell, exchange or in any way make your information available to third parties, unless legally required to do so.

    For international domain, ICANN does require that you receive one email per year to verify and update your contact information on your domain.

    Also, confirmation emails for ordering, domain name registrations and transfers, along with instructional email to activate services will still be sent to you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • Parallels Plesk Sitebuilder Adds New Features

    Parallels Plesk Sitebuilder Adds New Features


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder/ .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Twitter

    Twitter


    Twitter is a free social networking and micro-blogging service that enables its users to send and read each others' updates, known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the author's profile page and delivered to other users - known as followers - who have subscribed to them. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications. The service is free over the Internet, but using SMS may incur phone service provider fees.

    Since its creation in 2006 by Jack Dorsey, Twitter has gained notability and popularity worldwide. It is sometimes described as the "SMS of the Internet", as it provides the functionality—via its application programming interface (API)—for other desktop and web-based applications to send and receive short text messages, often obscuring the Twitter service itself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft recommends against usage of SHA-1

    Microsoft recommends against usage of SHA-1


    Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

    In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

    According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

    The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

    ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

    The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • LinkWithin related posts widget with photo thumbnails

    LinkWithin related posts widget with photo thumbnails


    LinkWithin是最近很紅的相關文章外掛,它改變以往以超連結文字顯示相關文章的做法,而是採用縮圖模式來顯示相關文章。只你網誌支援javascript,然後註冊認證後,你會拿到一串代碼,把代碼貼在網誌上,該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • Contact Information

    Contact Information


    系統設定對您的商店十分重要,不適當的設定會嚴重影響整個電子商店的運作,亦有可能令顧客無法暢順瀏覽或訂購商品。

    所以我們建議您在新的商店進行細心的設定,而設定完成後必須在您的電子商店進行觀察和模擬交易,看看有沒有因不正當設定而引致錯誤。

    在一般情況下,除“初始設定”外,不應經常修改系統設定。

    聯絡資料系包含的資料:

    網站資料:
    • “中英文”網站主題
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”簡介
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”關鍵字
      大部份搜索引擎能辦認的資料,能有效引導顧客瀏覽您的網站

    公司資料:
    • 商店負責人名稱
      將套用於各種電子郵件、訂購單

    • 主要電子郵件
      將套用於各種電子郵件、訂購單

    • 主要郵件寄件地址
      將套用於各種電子郵件、訂購單,亦是寄出郵件的回覆地址

    • 客戶查詢電郵
      若有選用,系統會自動發出一封電子郵件通知您

    • 新訂單通知電郵
      若有選用,系統會自動發出一封電子郵件通知您

    • 公司聯絡電話號碼
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • 客戶服務電話號碼
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • 公司傳真機號碼
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”公司名稱
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    • “中英文”地址
      將套用於商店的所有部份,包括網站的展示、電子郵件、訂購單

    通知資料:
    • 傳真機(FAX)接收查詢通知
      選擇:“啟用”、“不啟用”

    • 以傳真機(FAX)接收新訂單通知
      “啟用”、“不啟用”

    • 接收查詢的傳真機號碼
      請轉入包含地區碼的傳真機號碼,但只限傳真至“香港特別行政區”的傳真機號碼,例如“852-22780281”

    • 以手機短訊(SMS)接收查詢通知
      選擇:“啟用”、“不啟用”

    • 以手機短訊(SMS)接收新訂單通知
      選擇:“啟用”、“不啟用”

    • 接收手機短訊(SMS)的手機號碼
      請轉入包含地區碼的手機號碼,全球手機均適用,例如“852-22780281”,必需已購買“短訊額”才有效

    • 客戶新參加通知
      若有選用,系統會自動發出一封電子郵件通知您

    • 新增顧客心聲通知
      若有選用,系統會自動發出一封電子郵件通知您

    • 商品存貨量不足通知
      若有選用,系統會自動發出一封電子郵件通知您

    • 通知電郵的語言
      選擇:“中文”、“英文”

    數位憑証資料:
    • 網站聯絡人名稱

    • 聯絡電郵地址

    • SSL憑証域名

    • SSL憑証發行機構

    • CSR

    • Private key

    • CA Certificate


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • General Configuration

    General Configuration


    Ec2Biz的「網上商店系統」提供極多樣化的商店功能,而且很多都屬獨有的,每使商店能暢順運作,請務必細心閱讀這裏介紹的“一般設定”。

    這些設定包含很多關乎商店的細節,若設定不當,將引致顧客不能順利訂購產品,或訂單的應付金額不正確。

    所以在“初始設定”或“日後修改”後,必需進行模擬購物,以確定商店能正確工作。

    一般設定包含以下資料:

    基本設置:
    • 以語言類別轉換貨幣
      若商店設為“中英文”雙語,啟用這功能將在顧客瀏覽“中文版”時售價以“港幣”(或您預設的貨幣)顯示,而瀏覽“英文版”則顯示“美圓”的售價

    • 商店的語言版本
      選擇:“繁簡中文+英文”、“繁簡中文”、“ 英文”,在“初始設定”後不應再更改,以免影響整個“資料庫”

    • 放進購物車設定
      若顧客把產品放進“購物車”後,是否先顯示“購物車內容”,或直接返回瀏覽中的產品頁面

    • 顯示目錄內的產品總數
      是否讓目錄內含產品總數顯示於“產品目錄”方塊

    • 顯示的售價是否包含稅額
      是否讓購物資料顯示稅款(有設定稅制的情況下)

    • 稅額顯示設定
      選擇:“包含稅額”、“只顯示產品淨售價”(有設定稅制的情況下)

    貨運,包裝 設定:
    • 您的業務所在國家
      選擇您的業務國家,即是在商店裡所指的“本地”定義基礎

    • 每項訂單的附加重量單位
      這數值適用於所有訂購品總重量再加上這“附加重量”,
      可以輸入數字,如數值是10,則訂購品總重再加10(例如總重量是500加上10,則顧客的應付運貨重量便是510單位)
      或輸入百份比,如百份比是5%,則訂購品總重再加5%(例如總重量是500加上5%,則顧客的應付運貨重量便是525單位)

    • 產品貨運計算單位
      針對所有產品的重量單位,計算運費亦以這單位為基礎

    • 預計貨品送達客戶所需天數
      可以留空,系統暫未對此數值具有任何功能

    存貨設定:
    • 在商店各頁展示存貨量為零(無存貨)的產品
      是否讓商店仍然展示一些存貨量為零或以下的缺貨產品

    • 產品被訂購後扣減存貨量
      選擇:“自動扣減”、“不扣減”

    • 顧客訂購存貨量不足(缺貨)的產品並進行結帳

      若設為“接受”,則存貨量只有一件,但顧客訂購五件,系統仍可讓顧客繼續結帳
      若設為“不接受”,顧客只能訂購實際存貨量的產品,若訂購超過存量,系統將拒絕顧客繼續結帳,直至顧客減少訂購量為止

    • 產品需補貨的限定值
      若產品被訂購的數量低於此數值,系統將向您發出通知電子郵件

    • 產品存量題示數值
      商店的產品存量提示界限
      存量為零或負數,將顯示“已售清”
      存量低於此數值但不是零或負數,將顯示“限量發售”
      存量高於此數值,將顯示“有存貨”

    購物手續費:
    • 是否啟用“購物手續費”
      選擇:“需要”、“不需要”

    • 最低訂購產品總金額
      顧客的每張訂購單總金額低於此數值則需付“購物手續費”

    • 手續費金額
      需付“購物手續費”金額

    • 額外手續費針對的地區
      選擇:“本地”、“海外”、“本地與海外”

    付款手續費:
    • 是否啟用“付款手續費”
      選擇:“需要”、“不需要”

    • 手續費金額
      需付“付款手續費”金額

    • 手續費針對的付款方式
      單選或複選適用的付款方式

    • 手續費針對的地區
      選擇:“本地”、“海外”、“本地與海外”

    免費送貨:
    • 是否啟用免費送貨優待
      選擇:“啟用”、“不啟用”

    • 最低訂購產品總金額
      顧客的每張訂購單總金額高於此數值才可享“免費送貨”

    • 免費送貨優待針對的地區
      選擇:“本地”、“海外”、“本地與海外”

    結帳限制:
    • “零售客戶”的每單最低訂購數量
      針對顧客必需訂購產品總數量超過此數值,否則系統拒絕繼續結帳,輸入“0”則為無限制

    • “零售客戶”的每單最低訂購總金額
      針對顧客必需訂購產品總金額超過此數值,否則系統拒絕繼續結帳,輸入“0”則為無限制

    • “群組客戶”的每單最低訂購數量
      針對顧客必需訂購產品總數量超過此數值,否則系統拒絕繼續結帳,輸入“0”則為無限制

    • “群組客戶”的每單最低訂購總金額
      針對顧客必需訂購產品總金額超過此數值,否則系統拒絕繼續結帳,輸入“0”則為無限制

    防欺詐系統:
    如果您在網上商店銷售的產品是比較貴重的,對於欺詐的交易機會將相應提升
    為免受不法之徒有機可乘,應啟用此項服務以阻絕可能出現的欺詐交易
    當啟用此服務後,每單交易的總額到達指定的水平,系統將會進行以下核實程序:

    1. 在進行信用咭結帳交易前,需要客戶參予一次電話核實
    2. 系統將致電客戶登記的號碼(全球適用)
    3. 客戶將在電話聽到說出的一組由隨機產生的4位數字
    4. 客戶可按照指示而在電腦鍵盤按入聽到的數字組合,完成後可立即掛線
    5. 如客戶在電話輸入的數字組合正確,這項交易的核實亦告完成
    6. 客戶可如常地進行信用咭交易程序
    7. 整項訂購交易便完成
    • 自動電話核實系統
      選擇:“啟用”、“不啟用”(增值服務,必需預先向我們購買“驗証”才有效)

    • 電話核實的適用交易總額
      訂單總金額高於此數值才需進行“電話核實”


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Files Manager

    Files Manager


    “檔案總管”能讓您上載各類檔案文件,由於我們的“網上商店”系統未有提供FTP功能,所以便需透過“檔案總管”進行“上載”、“下載”、以及檔案的管理。

    您能上載一些檔案文件或網頁文件供顧客瀏覽。

    進入“檔案總管”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“檔案總管”

    “檔案總管”包含的資料:
    • 檔名
      必需以英文或數字組成,其中可包含的符號只有“-”、“_”,其他符號、空格、中文字等皆不應存在

    • 資料夾
      存放檔案的目標位置

    • 網址連結
      上傳檔案後的參考連結

    針對“檔案總管”的動作:
    • 上傳檔案
      從您的電腦挑選欲上載的檔案,例如“圖片”、“PDF”、“Flash動畫”等,每次最多可同時上傳五個檔案

    • 新增檔案
      新增一個純文字檔案

    • 重新整理
      從當前資料夾位置從返回目錄的最上層

    • 編輯
      編輯已建立的純文字檔案,請勿直接編輯其他非純文字的文件

    • 刪除
      將已建立或上載的檔案從目錄刪除

    • 資訊
      檢視檔案的資料,例如“參考網址連結”、“修改日期”等

    注意事項:
    • 每個上載或建立的檔案,最大體積為5MByte

    • 所有上載或建立的檔案,將會佔據您的可用硬碟空間,所以請定時刪除已沒使用的檔案

    • 如您上傳的檔案主要是供顧客下載或瀏覽,請善加利用“參考網址連結”,並且需加入到適當的HTML內

    • 所有上載或建立的檔案,請自行了解相關的技術及應用細節,我們並不提供上述的免費支援服務

    • 請勿上載或建立“違反法律”、“侵犯知識產權”、“色情相關”、“違反我們服務條款”的檔案

    • 請勿將上傳後的檔案,張貼或類似型式出現在其他網站,這樣會引致超過伺服器正常工作量,並且耗用大量頻寬,此乃屬不允許之過份使用資源

    • 切勿上傳可執行的檔案,例如“CGI”、“PHP”、“ASP”、“EXE”等,此類檔案將會危害系統的安全,如有上傳可執行、帶病毒、以及木馬程序,一經發現,我們將在不另通知情況下,暫停您的整個網站,而且若因此令我們的伺服器受損或被侵入,您將要為此負責。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 準備的資料

    準備的資料


    對於已運作的業務,貴公司可能需要作出一些安排及改動,因電子商務在某程度上需要精確的資料,例如貨運費用、貨品的售價等,所以在展示產品給顧客前,務必在正式輸入系統前預先準備所需資料。

    將會展示於網站的一般「中英文」資料:
    • 網站主題

    • 網站說明 / 簡介

    • 網站關鍵字

    將會展示於網站和各類“電子郵件”內的「中英文」聯絡資料資料:
    • 網站負責人稱呼

    • 主要電子郵件

    • 客戶查詢郵件的收件地址

    • 新訂單的通知電郵地址

    • 公司聯絡電話號碼

    • 客戶服務電話號碼

    • 公司傳真機號碼

    • 公司名稱

    • 公司地址

    用於系統向您發出通知的資料:
    • 傳真機號碼

    • 接收短訊的手機號碼

    商品展示的「中英文」資料:
    • 產品目錄

    • 產品名稱

    • 產品型號

    • 產品售價

    • 產品數量

    • 產品重量

    • 產品詳細說明

    商品展示的外觀資料:
    • 一幅主要圖片

    • 其他附加圖片

    • 適用的產品視像檔案

    若業務資料需較詳盡,可預備一些選擇性的資料:
    • 多種組別的客戶群組

    • 產品狀態

    • 特色產品

    • 商品品牌

    • 開售日期

    • 產品稅別

    • 產品成本

    • 特價產品

    • 產品客戶群組售價

    • 產品客戶群組特價

    • 產品欄位資料

    • 產品簡短主題

    • 產品簡短介紹

    • 產品關鍵字

    • 關聯的產品

    • 產品的可選擇特性

    整頁展示的資料:
    • 關於我們

    • 客戶服務

    • 貨運及退貨說明

    • 服務條款

    • 個人私隱說明

    一些電子商貿運作上需預先申請的服務:
    • 金流、信用咭收貨

    • 運費服務


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Monthly Income Report

    Monthly Income Report


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“每月收益報告”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“每月收益報告”

    每項“每月收益報告”包含的資料:
    • 本地銷售

    • 海外銷售

    • 貨運費

    • 稅項金額

    • 細額附加費

    • 手續費

    • 群組折扣

    • 優惠禮券

    • 電子禮券

    • 現金積分

    “每月收益報告”的顯示範圍:
    • 訂單狀態
      “所有收益狀態”、“所有狀態”、或指定狀態的其中一種方式

    針對“每月收益報告”的動作:
    • 報表樣式
      選擇“棒狀圖”、“文字報表”其中一種樣式

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • WWW Paint Board

    WWW Paint Board


    WWW Paint Board (Wpb) is a tool where users can draw Dynamically on the web with VML (Vector Markup Language) technology.

    It provided with Wpb Galery and Wpb Editor. Also features: online draw editor, a Galery provides voting, sending comments for each VML topic, shout box, top score, top clicks, searching, loading or deleting topic.... And has a simple control panel and safety mode, Wpb can delete oldest topic automatically, no one can flood your Wpb system.

    It requires no SQL database, however requires Internet Explorer 5.x,6.x or any browser that supports VML technology..

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPAds

    PHPAds


    phpAdsNew is an ad server written in PHP and allows you to place banners on your web- site and lets you manage your banners in a professional way. phpAdsNew is open-source which means you have access to the source code and licensed under the General Public License.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Zen Cart

    Zen Cart


    Zen Cart truly is the art of e-commerce; free, user-friendly, open source shopping cart software. The ecommerce web site design program is being developed by a group of like-minded shop owners, programmers, designers, and consultants that think ecommerce web design could be and should be done differently.

    Some shopping cart solutions seem to be complicated programming exercises instead of responding to users needs, Zen Cart puts the merchants and shoppers requirements first. Similarly, other shopping cart software programs are nearly impossible to install and use without an IT degree, Zen Cart can be installed and set-up by anyone with the most basic web site building and computer skills.

    There are hundreds of shopping cart programs available, but none come close to offering the level of options, features and support available with Zen Cart. Even the commercial programs have a hard time competing.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • CSLH

    CSLH


    A multi-user, multi-operator, multi-department Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with that visitor. The modular structure and open source code allows for the highest level of freedom in customization to fit your needs.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • OWL

    OWL


    Owl is a multi user document repository (knowledgebase) system written in PHP4 for publishing files/documents onto the web for a corporation, small business, group of people, or just for yourself.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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