4 Dec, 2016
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Email Tutorial

  • Mozilla Thunderbird For Mac OSX Email Setup Tutorial

    Mozilla Thunderbird For Mac OSX Email Setup Tutorial


    In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Netvigator

    Setup fetch email using Netvigator


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The instructions below provide steps on how to fetch mail from our server so you can access them via Netvigator Mail.

    Once Mail Fetcher is set up, Netvigator will check those accounts on a regular basis, and new mail will appear automatically in Netvigator mail.

    • Log into your Netvigator account. https://www.netvigator.com/chi/email.php
    • Click Preferences and locate the Accounts section.
    • Click Add External Account.
    • Enter the full email address in the Email address field.
    • Select POP3 in the Account type field.
    • Enter the full email address in the Username of Account field.
    • Enter mail.yourdomain.com in the Email Server field. (Enter your domain instead of "yourdomain.com".)
    • In the Password field, enter the password for the email address you provided.
    • No need to enable Advanced Settings.
    • Click Save.


    Attention
    • As a convenience to users, we provide information about how to use certain third-party products, but we do not have technical support third-party products. we are not responsible for the functions or reliability of such products.
    • Email Forwarding or Fetch Mail may disclose your secrets.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to configure Outlook Express With POP Before SMTP Relay

    How to configure Outlook Express With POP Before SMTP Relay


    Our use different SMTP relays for sending mail - POP before SMTP. In POP before SMTP, the relay system collects your IP address when you authenticate yourself with the POP server, and then permits SMTP relaying from that IP address for 5 minute.

    In other words, you need to check your mail first, only then you can send your messages.

    To configure your Outlook Express or any other e-mail client, you need to know your POP3 and SMTP servers address.

    In this tutorial we will learn how to setup Outlook Express with POP Before SMTP Relay.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup your email account on Android Mobile Device

    How to setup your email account on Android Mobile Device


    Configuring your Android device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your Android device.

    Currently tested devices are:
    • Nexus One
    • HTC One max
    • HTC Butterfly s
    • HTC One mini
    • HTC One
    • HTC One SV
    • HTC One X+
    • HTC Desire
    • HTC Hero
    • HTC EVO
    • HTC Incredible
    • HTC Dream
    • HTC Magic
    • HTC Aria
    • HTC Wildfire
    • HTC Sapphire
    • T-Mobile G1
    • Motorola Droid
    • Motorola Milestone
    • Samsung Galaxy S2
    • Samsung Galaxy S3
    • Samsung Galaxy S3 LTE
    • Samsung Galaxy S4
    • Samsung Galaxy S4 LTE
    • Samsung Galaxy S3 mini
    • Samsung Galaxy S4 mini
    • Samsung Galaxy Note 2
    • Samsung Galaxy Note 3
    • Samsung Galaxy Note 3 LTE
    • Samsung Galaxy Ace 3
    • Samsung Galaxy Mega
    • Samsung Galaxy S
    • Samsung Fascinate
    • Samsung Vibrant
    • Samsung Epic
    • Samsung Mesmerize


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • 「.tel」域名時代來臨,勢成全球電話簿

    「.tel」域名時代來臨,勢成全球電話簿


    所有個人或企業,於2009年2月3日起可以註冊「.tel」域名,作為對外溝通的渠道。這新域名特別針對流動上網,據報道,美國意大利法拉利車廠與《哈利波特》小說作家羅琳、微軟公司等等都已率先註冊該域名。

    「.tel」域名的特點是讓企業將所有聯繫方法,如電話、傳真、電郵等放在「.tel」,讓網民更方便與企業聯絡,甚至直接透過網站撥打電話或發送文字短信。企業還可以用它通過即時消息(Instant Messaging)工具、博客平台甚至語音電話(VoIP)服務等低成本通信渠道來降低其成本,從而做到既省錢又能加強客戶服務。

    「.tel」域名不同其他網域名稱的部分,在於不需有自己的IP,就能直接有完整網頁的呈現,並透過創新技術使得網頁內的聯絡資訊或關鍵字得以直接儲存,並同時被大眾所查閱,在透過其他常用軟體的支援下,點選EMAIL, MSN ID, SKYPE ID 或地址, 都能呈現極佳的互動效果。

    Telnic表示,他們會以「先到先得」的方式處理申請,預計一些極具吸引力的域名將很快會被搶購一空。

    全球網民在香港時間2009年2月3日23時起,就可到Telnic的網站 http://telnic.org 登記,每個.tel域名售300美元,為期3年,之後每年20美元。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 33 Million Domains Registered in 2007

    33 Million Domains Registered in 2007


    Report released by VeriSign, shows that over 33 Million domain names were registered in 2007, bringing the total up to 153million domains.

    Below is a summary of the report:

    In the last quarter of 2007, the base of domain name registrations grew 27 percent over the fourth quarter of 2006 and five percent over the third quarter of 2007… The total base of Country Code Top Level Domain Names (ccTLDs) was 58 million, a 33 percent increase year over year and a six percent increase quarter over quarter. Across all of the gTLDs and ccTLDs, .com has the highest base followed by .de (Germany), .net and .cn (China). The fifth spot is shared by .uk (United Kingdom) and .org. with approximately the same size base of domain name registrations.

    This release also states that the adoption of IPv6 has been relatively slow in the United States as compared to Asia and Europe. More than 100 domain name registries (i.e. top-level domain managers) support IPv6 for name servers and DNS queries including VeriSign who has supported IPv6 for .com and .net since 2002. The root name servers were enabled for IPv6 in February 2008 with the inclusion of IPv6 addresses for six of the thirteen root servers, including the A and J root servers operated by VeriSign.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • If You're Going To Steal Software, Steal From Us: Microsoft Exec

    If You're Going To Steal Software, Steal From Us: Microsoft Exec


    Microsoft business group president Jeff Raikes estimates that between 20% and 25% of all software used in the United States is pirated, but said some pirates end up becoming paying customers.

    By Paul McDougall
    InformationWeek
    12, 2007 03:00

    If you're going to be a software counterfeiter, then please copy and illegally use Microsoft products.

    The above plea isn't from a posting on a hacker forum. Rather, it's how Microsoft business group president Jeff Raikes feels about software counterfeiters. "If they're going to pirate somebody, we want it to be us rather than somebody else," Raikes said.

    The remarks might seem surprising, coming from a senior executive at a software company that spends millions each year fighting software piracy and developing copyright protection technologies.

    But Raikes, speaking last week at the Morgan Stanley Technology conference in San Francisco, said a certain amount of software piracy actually helps Microsoft because it can lead to purchases by individuals who otherwise might never have been exposed to the company's products.

    "We understand that in the long run the fundamental asset is the installed base of people who are using our products," Raikes said. "What you hope to do over time is convert them to licensing the software."

    Raikes said Microsoft isn't about to abandon efforts to track down those who illegally copy and use its products. However, he said Microsoft has to balance that approach with the recognition that users of purloined software could one day become legitimate customers.

    "You want to push towards getting legal licensing, but you don't want to push so hard that you lose the asset that's most fundamental in the business," said Raikes, who estimated that between 20% and 25% of all software used in the United States is pirated.

    Raikes said Microsoft is developing so-called "pay-as-you-go" software offerings with pricing schemes similar to those used by cell phone companies for emerging markets as a way of encouraging low-income individuals to use the company's products legally.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • LinkWithin related posts widget with photo thumbnails

    LinkWithin related posts widget with photo thumbnails


    LinkWithin是最近很紅的相關文章外掛,它改變以往以超連結文字顯示相關文章的做法,而是採用縮圖模式來顯示相關文章。只你網誌支援javascript,然後註冊認證後,你會拿到一串代碼,把代碼貼在網誌上,該程式碼就會自動偵測您的文章並以縮圖模式顯示相關文章!

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Pre-Beta Release of Windows 7

    Pre-Beta Release of Windows 7


    Over the past few years, you've asked us to make some changes to Windows. We listened closely. Now it's time to share an early look at how we've used your feedback.

    Windows 7 is faster, more reliable, and makes it easier to do what you want. Both the everyday things and the killer "is that really possible?" things.

    Dig into this site to see what's coming.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Glossary

  • Internet

    Internet


    For the more general networking concept, see computer network, computer networking, and internetworking.

    Visualization of the various routes through a portion of the Internet. Internet Portal
    The Internet is the worldwide, publicly accessible network of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services, such as electronic mail, online chat, file transfer, and the interlinked Web pages and other documents of the World Wide Web.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GIF (Graphics Interchange Format)

    GIF (Graphics Interchange Format)


    GIF (Graphics Interchange Format) is an 8-bit-per-pixel bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.

    The format uses a palette of up to 256 distinct colors from the 24-bit RGB color space. It also supports animations and allows a separate palette of 256 colors for each frame. The color limitation makes the GIF format unsuitable for reproducing color photographs and other images with continuous color, but it is well-suited for more simple images such as graphics or logos with solid areas of color.

    GIF images are compressed using the LZW lossless data compression technique to reduce the file size without degrading the visual quality. This compression technique was patented in 1985. The controversy over the patent licensing agreement between the patent proprietor, Unisys, and CompuServe in 1994 led to the development of the PNG (Portable Network Graphics) standard.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • E-Mail

    E-Mail


    Electronic mail (abbreviated "e-mail" or, often, "email") is a store and forward method of composing, sending, storing, and receiving messages over electronic communication systems.

    The term "e-mail" (as a noun or verb) applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to intranet systems allowing users within one organization to e-mail each other. Often these workgroup collaboration organizations may use the Internet protocols for internal e-mail service.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PNG (Portable Network Graphics)

    PNG (Portable Network Graphics)


    PNG (Portable Network Graphics) is a bitmapped image format that employs lossless data compression. PNG was created to improve and replace the GIF format, as an image-file format not requiring a patent license.

    PNG is pronounced "ping" , but can be spoken "P-N-G" to avoid confusion with network tool ping. PNG is supported by the libpng reference library (platform-independent), with C functions for handling PNG images.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML5

    HTML5


    HTML5 is currently under development as the next major revision of the HTML page standard.

    Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What Is Domain Redemption Period

    What Is Domain Redemption Period


    The Redemption Period occurs approximately 30 days after a domain has been reached its expiration date, this applies to .COM, .NET, and .ORG domains, other TLDs may have different policies concerning expiration and renewal.

    For thirty (30) days after the expiration date the domain will be available for renewal in a grace period. After the thirty day grace period the domain will enter a hold period known as the Redemption Period for another thirty (30) days where to recover the domain the registry requires a HKD$3,000 fee.

    However, there is no guaranteed grace period, and once expired, the domain can be deleted at any time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to point my existing domain name to "Focus Network Company" server?

    How to point my existing domain name to "Focus Network Company" server?


    Using your existing domain name with "Focus Network Company" service is easy! You simply have to point it to your account by replacing your old host DNS settings with our domain name server ones.

    Below are our DNS information:

    • ns1.powersx.com
    • ns2.powersx.com

    In case you do not have access to such a management tool, you need to contact your Domain Registrar to change the DNS settings for you.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Required Documents of Hong Kong Domain Name

    Required Documents of Hong Kong Domain Name


    Domain CategoryEligible Applicant
    Examples of Document
    .hkLocal or overseas individuals or entities
    • (Organization Registration) A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • (Individual Registration) A copy of HKID card or other document proofing that you are a resident of HKSAR.
    .com.hk / .公司.hkCommercial entities registered in HKSAR
    • A copy of the Business Registration Certificate (BR) issued by the Inland Revenue Department (IRD) of HKSARG (NOT registered as a Branch) i.e. name of the organization shall be that of the head office, not branch office, or
    • A copy of the Certificate of Registration of Overseas Company issued by the Company Registry (CR) of HKSARG, or
    • Other documentary proof required for the application of .org.hk, .edu.hk, .net.hk or .gov.hk with a letter stating the reason of selecting .com.hk.
    .org.hk / .組織.hkRegistered or approved not-for-profit organizations in HKSARG
    • A copy of the tax exemption letter issued by Inland Revenue Department (IRD) that shows your organization is a charity or non-profit making organization (under Section 88 or 87), or
    • A copy of the Certificate of a Society issued by Hong Kong Police, or
    • A copy of the proof showing exemption from Registration of a Society issued by Hong Kong Police, or
    • A copy of the Certificate of Registration for trade unions or other unions, or
    • A copy of Certificate of Owners' Corporation under Building Ordinance, or
    • A copy of Registration of a Hospital / Nursing Home (under Section 88 of the Inland Revenue Ordinance), or
    • A copy of the Certificate of Registration of a Child Care Centre, or
    • Application letter issued by Government Department, or
    • Gazatte / Ordinance mentioned the establishment of your organization together with an application letter issed by your organization if you are a statutory body, or
    • A copy of the Memorandum of Association shows that no dividend per share to shareholders plus copy of the Business Registration Certificate or Certificate of Incoporation, or
    • Other valid document proofing the non-profit making nature of your organization.
    .edu.hk / .教育.hkRegistered schools, tertiary institutions and other approved educational institutions in Hong Kong
    • A copy of the Certificate of a School issed by Education and Manpower Bureau of HKSARG, or
    • A copy of the Ordinance showing that your institute is established by law together with an application letter issued by your institute, or
    • A copy of the Certificate of Registration of a course issued by Education and Manpower Bureau of HKSARG, or
    • A copy of the Certificate of Registration of a Child Care Centre (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old), or
    • A copy of the Certificate of Education (for Nurseries Running Educare Services or Pre-Primary Curriculum for Children between 2 to 6 years old)
    .net.hk / .網絡.hkEntities managing network infrastructure, machines and services with a license from the Office of Telecommunications Authority of the HKSARG
    • A copy of the PNETS (IVANS / ISP) license issued by the Office of the Telecommunications Authority of the Government HKSAR, or
    • Fixed Telecommunication Network Services (FTNS) / Fixed Carrier License.
    .gov.hk / .政府.hkBureaux or Departments of the HKSARG
    • Subject to the endorsement by the Office of Government Chief Information Officer
    .idv.hk / .個人.hkResidents of HKSAR
    • A copy of HKID card or other document proofing that you are a resident of HKSAR.
      (For the registration of .個人.hk, the domain name you selected shall be your legal name)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Newsletter / E-mail Help

    Newsletter / E-mail Help


    As a subscriber of www.ec2biz.com newsletters, you need to add www.ec2biz.com to your address book to continue to receive these emails.

    Please follow the directions at this link: Have you added the www.ec2biz.com addresses to your e-mail address book? for your particular e-mail provider.

    You need to add www.ec2biz.com to your address book:


    Please choose your e-mail provider below for specific instructions on adding www.ec2biz.com to your address book:

    Hotmail
    • Open the e-mail.

    • Click "SAVE ADDRESS" at the top of the message header.

    • Click "OK" on the next screen.

    Yahoo
    • Open the e-mail.

    • Click "ADD TO ADDRESS BOOK" next to the FROM address.

    • Click "ADD TO ADDRESS BOOK" again.

    Outlook Express
    • Open the e-mail.

    • Right-click on the FROM name.

    • Click ADD TO ADDRESS BOOK in the menu.

    • Click OK on the Properties pop-up.

    Netvigator.com (NETMail)
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE" on the bottom.

    i-cable.com
    • Click "ADD ADDRESS" on the screen of book address.

    • Input a new address to field:

    • Click "SAVE".

    You may need to contact your email provider to get more information.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

E-Store

  • E-Voucher Usage Status

    E-Voucher Usage Status


    透過“已發出禮券狀態”的實時報告,您能隨時掌握已簽發的“電子禮券”,報告的內容包括禮券的寄出日期,啟用資訊等。

    請注意,寄贈的“電子禮券”需要收件者透過“啟用編號”行使禮券,而且跟現金相同,並無使用限制,若需設定具備使用條件的禮券,請參考“優惠禮券管理”。

    進入“已發出禮券狀態”:
    1. 點擊主選單的“電子禮券/優惠禮券”

    2. 點擊左選單的“已發出禮券狀態”

    每項“已發出禮券狀態”包含的資料:
    • 寄件人

    • 收件者

    • 寄出日期

    • 禮券金額

    • 啟用編號

    • 啟用日期

    • 收件者電郵地址

    注意事項:
    • 電子禮券的面值必需視為金額,而不能設成折扣率,請勿混淆

    • 禮券啟用編號由隨機自動產生,每項禮券的啟用編號將不會重復

    • 禮券價值金額的貨幣將根據您商店的“預設貨幣”為基礎

    • 禮券的啟用,必需通過收禮者電郵所附的“啟用編號”,除此以外,並無其他途徑啟用電子禮券

    • 禮券一經寄出,將不能修改或刪除

    • 若顧客將禮券啟用後,在付款結帳後仍有禮券餘值,那餘值將儲存於顧客帳戶裏供下次購物時再使用

    • 顧客可將持有的禮券面值自用,或轉寄全部、部份面值給親友當現金使用(轉寄後的收禮者仍需按照正常程序登記成為會員及結帳)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Unsold Shopping Cart

    Unsold Shopping Cart


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    “購物車未完成報告”能讓您知悉顧客放在“購物車”的產品,而這些產品名單的存在,意味顧客未進行結帳,或結帳過程遇到難題,這時您便可了解顧客的購物需要,從而提供適當的協助。

    進入“購物車未完成報告”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“購物車未完成報告”

    每項“購物車未完成報告”包含的資料:
    • 日期
      購物車內容的建立日期,或最近的狀態日期

    • 姓名
      購物車所屬的顧客姓名,點擊該姓名,即可到達該顧客的詳細資料

    • 電子郵件
      購物車所屬的顧客電子郵件,點擊該電子郵件,即可到馬上寄送聯絡電子郵件

    • 電話號碼
      購物車所屬的顧客電話號碼

    • 手機號碼
      購物車所屬的顧客手機號碼

    • 產品資料
      詳列購物車內的產品名單

    “購物車未完成報告”的顯示範圍:
    • 日期範圍
      選擇合適的範圍天數

    針對“購物車未完成報告”的動作:
    • 刪除
      將顧客的“購物車”內容清空,並刪除有關記錄

    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 文字輸入處理

    文字輸入處理


    對於商貿網站而言,內容文字佔著整體美觀感的重要環節,每頁適當地以整齊編排和簡短字數表達意思,可令訪問者看得容易理解和輕鬆,亦增強貴公司的企業型像。

    在我們的系統裏已內置了容易操作的HTML編輯器,可針對產品內容簡介及各訊息頁面進行編輯或修改,這編輯器的基本使用方式跟普通文書處理軟件很接近,如有一般文書處理的經驗,在使用上應很快熟習,當然我們仍建議在正式編輯資料前先模擬試驗多次,可減少錯誤的出現。

    以下是一些文字編排的注意事項:
    • 除英文字元外,中文、日文和韓文(如有),可為每個字元加空格以增加美觀

    • 英文和數字請採用標準字元,請盡量不要輸入全型字元

    • 應刪除所有整段文字的開頭、結尾的空格和空行。

    • 特別的符號、“注音中文字”或“香港增補字符集”( http://www.info.gov.hk/digital21/chi/hkscs/ )乃非標準字元,部份訪問者的電腦未有裝設此類字集,會出現亂碼情況,所以應盡量不要採用

    • 如需輸入日文和韓文或其他雙位元文字,請自行了解相關的非標準字元問題,並應盡量不要採用

    • 在相同頁面請勿同時存在英文以外的多種語言文字,例如中文加日文等,因會出現統一碼 (Unicode)不相容問題,引致出現亂碼情況

    • 除標準英文字元外,其他文字均有一套相關的編碼,例如繁體中文是big5,簡體中文是gb,日文是shift-jis和EUC,每套編碼均不相同,所以應注意當輸入文字時,各種語言均不能同時存在(英文除外),另外,當輸入時應注意所使用的電腦操作系統語言版本,例如以Windows輸入繁體中文,則該Windows必須是繁體版,其他亦然,因現時的電腦操作系統均為多語系相容,並可顯示各種語言文字,但實際輸入的文字在傳送到何服器時的編碼可能不同,並影響儲存或出現亂碼等問題

    • 所有文字或圖型的編排應以簡單為基礎,因太複雜的編排會令訪問下載頁面增加需時,並可能出現無法整頁展示等問題

    • 使用我們的HTML編輯器除了手作輸入外,亦可從其他途徑複制內容及貼上,但應注意勿貼上Microsoft Word的內容,因Microsoft Word的資料包含很多非必要而看不見的定義標籤,會令檔案增大及影響輸出

    • 完成輸入後應預覽效果並在需要時作出修正

    系統資料的輸入

    所有數值相關的資料,例如售價、運費、數量等資料,只可使用“數字”和“.”,絕不可包含“英文字母”和“其他符號”。

    正確的數值:
    • 10

    • 100

    • 1000.5

    • 10000.50

    • 100000.50

    • 1000000.50

    • 10000000

    不正確的數值:
    • 10+
      包含了符號

    • 一百
      系統不能辨認中國數字

    • [1000.5]
      包含了符號

    • 10000.50
      系統不能辨認全型數字

    • Ten Hundred Thousand
      系統不能辨認英文數目語法

    • 1,000,000.50
      無需加入千位分隔點

    • HK$10000000
      無需加入貨幣碼

    關於中文資料的輸入

    系統預設資料庫是“繁體中文”,所有中文文字、語句均應以“繁體中文”輸入,在網站上的“簡體中文”是由系統自動轉換而成的。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Polls Manager

    Polls Manager


    為增加“網上商店”的互動感,我們特意設計了這項“投票活動”,讓顧客在購物之餘,更可對商店有關的事情投下心水的一票。

    您可建立不限數量的“投票主題”和每項“分類目錄”相關的投票,如投票主票與某一目錄相關,系統便會在投票頁面展示相關產品,令產品更易受到關注。

    進入“票選管理”:
    1. 點擊主選單的“票選管理”

    2. 點擊左選單的“票選管理”

    每項“票選”包含的資料:
    • 票選主題
      “中英文”的投票主題,最多32個字元,例如“您最喜愛的產品”(必需輸入)

    • 投票選擇(1-10)
      與主題相關的“中英文”選擇項目,最多32個字元,例如“西褲”(最少輸入二項)

    針對“票選管理”的動作:
    • 新增投票
      建立一項新的“投票主題”

    • 編輯
      修改已經增加的投票資料

    • 刪除
      將該投票資料刪除,此刪除動作只針對特色產品資料,不會把原有產品刪除

    更改“投票主題”狀態:
    • 開放狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    注意事項:
    • “票選活動”的內容和評等,只屬互動性質的額外資訊,不會構成對產品銷售和其他功能的影響

    • 如多於一項投票主題,系統將會採用隨機方式展示其中一項主題


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Administer Manager

    Administer Manager


    我們的“線上商店”系統,允許業務由多個管理員進行維護,而且可設定一些權限,讓指定的管理員只可執行獲受權的區域。

    請先設定下一節指南介紹的“管理員群組”,並且為群組指定權限,再為其他人管理員設定相應郡組。

    進入“管理員設定”:
    1. 點擊主選單的“系統管理員”

    2. 點擊左選單的“管理員設定”

    每項“管理員設定”包含的資料:
    • 姓氏
      最多32個字元(必需輸入)

    • 名字
      最多32個字元(必需輸入)

    • 電子郵件
      有效的電子郵件地址,作為登入的名稱,和忘記密碼的收件地址

    • 密碼
      新增管理員的情況,由系統自動產生並寄到上述的電郵地址,若日後修改,密碼必需由六至十五個“英文”或“數字”組成,英文的大小楷視為不同,其中切勿包含空格和符號,組合亦不能過份簡單

    • 群組名稱
      選擇所屬郡組

    • 管理員模式
      “實際管理”能進行真實指定區域的操作,而“只限示範”則只可觀看群組指定的區域而不能修改細節

    • 客服部門
      選擇所屬部門

    • 客服職員
      選擇所屬職員

    針對“郵件賬號”的動作:
    • 編輯
      修改已經增加的管理員資料

    • 刪除
      將該管理員資料刪除

    • 資訊
      顯示該名管理員的資料及最近執行過的動作

    注意事項:
    • 切勿刪除我們預先設定的“最高權力”管理員,否則在群組限制下,業務擁有者可能無法再進入一些被限制的區域,如不小心刪除而需我們重設這種管理員,需向我們繳付設定費。

    • 一般情況下,不應設定不同管理員可同時執行相同區域群組。

    • 基於保安理由,請勿向非認可人士透露管理員資料,否則有機會您的商店資料被非法修改和盜取。

    • 除“獨立套裝軟件”及“開發版軟件”外,我們擁有登入您的管理系統任何區域的權力,以便提供技術咨詢和系統升級修正。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • Drupal

    Drupal


    Drupal is an open source content management system which supports pluggable modules which enable additional behaviors.

    The modules available for Drupal provide a wide assortment of features, including e-commerce systems, photo galleries, mailing list management, and CVS integration.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • FAQMasterFlex

    FAQMasterFlex


    Features: unlimited categories ; unlimited questions/answers; web-based category and faq administration with add, edit, delete capability.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Protect your computer from Conficker virus

    Protect your computer from Conficker virus


    The Conficker virus infects computers through exploiting a vulnerability of Microsoft Windows. Variants of the virus can also spread through file sharing and via USB drives, such as removable drives.

    The Conficker virus can disable some important security services on infected computer. It also attempts to prohibit user from accessing some security sites. As result, an infected computer may be unable to download certain security products. Most anti-virus software can detect and block the virus. If you have an updated anti-virus software with updated virus signature file on your computer, you are at a much lower risk of being infected by the Conficker virus.

    Prevention

    Perform following tasks to protect your computer from Conficker virus infection:

    1. Install anti-virus software and keep the virus signature file up-to-date.
    2. Install and enable a personal firewall.
    3. Enable and properly configure real-time detection to scan your machine for computer viruses and malicious code.
    4. Apply security patches from Microsoft Windows, in particular the security bulletin MS08-067 which was issued in October 2008.
    5. Use strong passwords for user account and file shares.
    6. Disable AutoRun feature for removable devices, if possible.
    7. Schedule a daily full system scan to check for viruses or malicious codes.

    Detection and Recovery

    Your computer may be infected if it fails connecting to websites of security vendors or downloading security updates. You should:

    1. Disconnect the infected computer from the network.
    2. Use a non-infected computer to download a malware removal tool to clean up the machine.
      http://www.microsoft.com/security/malwareremove/default.mspx
      http://www.bdtools.net/how-to-remove-downadup.php
    3. Perform steps under Prevention to protect your computer.
    4. Re-connect the cleaned computer to the network.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • AdvancedPoll

    AdvancedPoll


    Advanced Poll is a polling system with powerful administration tool. It features: multiple polls, templates, unlimited options, multi-language support, IP-Logging, IP-Locking, cookie support, comment feature, vote expire feature, random poll support and more. Supports textfile and mySQL database.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPMyFamily

    PHPMyFamily


    phpmyfamily is intended to allow geographically dispersed family members to maintain a central database of research which is readily accessable and editable. It allows family members to contribute as and when information becomes available without requiring them to send it to a central 'custodian.' At the same time, it allows the general public to view your tree (subject to the restrictions below) to see if they match.

    Infomation regarding the identities of people born after 01/01/1910 are hidden from general browsing but are freely available to 'registered' users. As well as maintaining links for parents, siblings, spouses and children, there are free text capabilities for the recording of anecdotes, information etc, recording of census details, capability to upload images and document transcripts. Please note that html tags in the notes field WILL be rendered. phpmyfamily is NOT intended to provide a 'all the worlds related' database with many users working on separate trees aka familyreunited.com. While there is no requirement for individuals in the database to be linked into a central structure, all users can see all records etc.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • Basic Connection Settings for MySQL

    Basic Connection Settings for MySQL


    There are different ways to connect to a MySQL database.

    Locally, the settings are: (from a script on the server, to the server)
    TypeRuleInformation
    Serverlocalhostlocalhost
    Database name<PLESK User>_<Database name>C0801001234567_mydatabase (example)
    Database user name<PLESK User>_<Database user name>C0801_username (example)
    Database user passwordpasswordPRks5Q7bGIl5 (example)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Usefull Server Path Information

    Usefull Server Path Information


    Here are the applications paths. If you do not see what you are looking for, please contact us.

    • Sendmail:
      /usr/sbin/sendmail
    • Perl:
      /usr/bin/perl
    • PHP:
      /usr/bin/php
    • cURL:
      /usr/bin/curl
    • Pear:
      /usr/bin/pear
    • GET:
      /usr/bin/GET
    • Python:
      /usr/bin/python
    • FFmpeg:
      /usr/bin/ffmpeg
    • ImageMagick:
      /usr/bin/
    • Convert Path for ImageMagick:
      /usr/bin/convert
    • Web Page Path:
      /var/www/vhosts/domainname/httpdocs
    • Root Path:
      /var/www/vhosts/domainname/
    • CGI-BIN Path:
      /var/www/vhosts/domainname/cgi-bin/
    • Subdomains Path:
      /var/www/vhosts/domainname/subdomains/subdomain
      Example: http://subdomain.ec2biz.com


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I create a MySQL backup?

    MySQL - How do I create a MySQL backup?


    There are easy ways to go about backing up your MySQL databases.

    Backup using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Login to your Plesk control panel.
      (e.g. https://yourdomain.com:8443)
    2. Choose and click your domain name.
    3. Click the Databases icon.
    4. Choose and click your database to want to backup.
    5. Click the DB WebAdmin Icon.
    6. On the pop-up window, you will see the screen of phpMyAdmin.
    7. Click the database name on left side.
    8. Click the hyperlink of Export Tab.
    9. Click the Select ALL link shown in gray. The check Save as file and click GO.
    10. You will be asked to save the .sql file to the hard drive. Click Save.
    11. Choose the location to save to and click Save. Your database has now been exported.
    12. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Using FTP with Internet Explorer (IE)

    Using FTP with Internet Explorer (IE)


    Internet Explorer(IE) include built-in FTP functionality. To connect to a website via FTP and transfer files, follow the instructions below.

    If your FTP requires a username and password, you will obviously need these before you begin.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Database and user naming syntax for PostgreSQL and MySQL

    Database and user naming syntax for PostgreSQL and MySQL


    Since we run a shared hosting environment, we have to uniquely identify your usernames to your account ONLY.

    We do this by attaching your system user name and an underscore("_") before all the databases and users YOU create.


    Example:
    Your added a new database(or user) and your filled in the name: mydatabase
    The Real Database Name: username_mydatabase
    (e.g. C0801001234567_mydatabase)

    * Where C0801001234567 replace your system user name.

    This applies to ONLY your database name and database username, you password stays normal.

    Database Server/Host Address
    • If your script or program is going to be accessing our database locally, meaning it is stored on your account, the server/host address will always be: localhost
    • Just like that, lowercase and one word.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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