30 Aug, 2016
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Overview
Knowledge Base

Our new knowledge base is a valuable collection of technical information, web site marketing tips, tutorial, glossary, and documentation.

If you feel anything is missing, or still have questions, please contact us. Looking for something specific? Can't see it here? Try our "Knowledge Base Search".


Glossary

  • Domain name

    Domain name


    On the Internet, the domain name stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. It also lists mail exchange servers accepting e-mail for each domain. In providing a worldwide keyword-based redirection service, DNS is an essential component of contemporary Internet use.

    Useful for several reasons, the domain name pre-eminently makes it possible to attach easy-to-remember domain names (such as "ec2biz.com") to hard-to-remember IP addresses (such as 202.123.84.161). People take advantage of this when they recite URLs and e-mail addresses. In a subsidiary function, the domain name system makes it possible for people to assign authoritative names without needing to communicate with a central registrar each time.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SPAM

    SPAM


    Spamming is the abuse of electronic messaging systems to send unsolicited bulk messages, which are universally undesired. While the most widely recognized form of spam is email spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, mobile phone messaging spam, internet forum spam and junk fax transmissions.

    Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Because the barrier to entry is so low, spammers are numerous, and the volume of unsolicited mail has become very high. The costs, such as lost productivity and fraud, are borne by the public and by Internet service providers, which have been forced to add extra capacity to cope with the deluge. Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • SWF (Flash Animations)

    SWF (Flash Animations)


    SWF is a proprietary vector graphics file format produced by the Flash software from Adobe (formerly Macromedia). Intended to be small enough for publication on the web, SWF files can contain animations or applets of varying degrees of interactivity and function. SWF is also sometimes used for creating animated display graphics and menus for DVD movies, and television commercials.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • HTML5

    HTML5


    HTML5 is currently under development as the next major revision of the HTML page standard.

    Like its immediate predecessors, HTML 4.01 and XHTML 1.1, HTML5 is a standard for structuring and presenting content on the World Wide Web. The new standard incorporates features like video playback and drag-and-drop that have been previously dependent on third-party browser plug-ins such as Adobe Flash, Microsoft Silverlight, and Google Gears.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • ISP

    ISP


    An Internet service provider (abbr. ISP, also called Internet access provider or IAP) is a business or organization that provides to consumers access to the Internet and related services.

    In the past, most ISPs were run by the phone companies. Now, ISPs can be started by just about any individual or group with sufficient money and expertise. In addition to Internet access via various technologies such as dial-up and DSL, they may provide a combination of services including Internet transit, domain name registration and hosting, web hosting, and colocation.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Email Tutorial

  • How to setup your email account on iPhone & iPad Mobile Device

    How to setup your email account on iPhone & iPad Mobile Device


    Configuring your iPhone device to receive mail from your hosted email accounts is a very easy process.

    This tutorial will give you a simple guide on the steps you need to perform to easily access your domain email accounts on the go with your iPhone device.

    Currently tested devices are:
    • Apple iPhone 3
    • Apple iPhone 3GS
    • Apple iPhone 4
    • Apple iPhone 4S
    • Apple iPhone 5
    • Apple iPhone 5S
    • Apple iPhone 5C
    • Apple iPad
    • Apple iPad2
    • Apple iPad Air
    • Apple iPad mini
    • Apple The New iPad
    • Apple iPod touch
    • Apple iOS 3
    • Apple iOS 4
    • Apple iOS 5
    • Apple iOS 6
    • Apple iOS 7


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Outlook Express Setup Tutorial

    Outlook Express Setup Tutorial


    In this tutorial we will learn how to setup Outlook Express for use with your new hosting email account.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Outlook Express, which is a pre-installed component of Windows.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Setup fetch email using Outlook mail / Hotmail

    Setup fetch email using Outlook mail / Hotmail


    Why Should I Use Fetch Mail Instead of an Email Forwarder?

    We are committed to improving the stability of services.

    Unfortunately, it is very common for mail forwarding to cause blacklisting with many large email providers. This most commonly occurs when large amounts of mail are forwarded and then marked as spam after it has been received in the end user's inbox. This results in our server's sending reputation being penalized since it was the last server to send the mail. Ultimately, our server will be blacklisted with the email provider and it will affect all of other users on the same server.

    A solution to this is to disabled mail forwarding altogether. change to using mail fetcher, you can access mail in a other system without having the mail routed through that system's server. This way, you can mark a message as spam without it affecting our email server's reputation.

    The following articles explain how to set up mail fetching for other services and are for reference only.

    http://windows.microsoft.com/en-us/outlook/pop-email

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to setup Your Emails on PLESK Control Panel

    How to setup Your Emails on PLESK Control Panel


    This guide is intended for users of email web hosting service who were given access to Plesk control panel for managing their mail accounts.

    NOTE:the guide do not apply for Online E-Store System and server rental with colocation.

    Your e-mail accounts are configured through PLESK .
    To configure your e-mail program to fetch your e-mail use the following information in outlook or other email programs:

    POP3 (incoming) mail server: mail.yourdomain.com

    SMTP (outgoing) mail server: mail.yourISP.com

    Which means you will have to use your ISP smtp server.

    Please be aware, when you set up outlook that your UserID is your full email address.

    The url for your online webmail is
    http://webmail.yourdomain.com

    Where yourdomain.com is the domain name of your Web host.

    Please be aware that your email will not work until your domain resolved to our servers.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Mozilla Thunderbird For Mac OSX Email Setup Tutorial

    Mozilla Thunderbird For Mac OSX Email Setup Tutorial


    In this tutorial you will learn how to setup Mozilla Thunderbird as an email client on your Mac OSX.

    What you will Need:

    • A valid email account, if you haven't created an email account yet please log into your Control Panel and set up an email account.
    • An email client. This tutorial uses Mozilla Thunderbird, which is a free opensource email client.


    Thunderbird is a standalone version of the Mozilla Mail client. It offers sophisticated mail management features without the associated Web browser. These instructions assume that you are using Thunderbird 0.5 (or greater) for MacOS X. The configuration might be slightly different for other versions of Thunderbird.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Domain Names Knowledge

  • Who can register a .CN domain name?

    Who can register a .CN domain name?


    Regarding to CNNIC request for document submission.

    For new .CN / .COM.CN / .NET.CN / .ORG.CN / GOV.CN domain registration, only organization application is accepted and below documents are required:

    • Copy of a valid China Business Registration Certificate, and
    • Copy of applicant's China Citizen Identity Card, and
    • Copy of a valid ICP license


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to transfer my existing domain name to "Focus Network Company"?

    How to transfer my existing domain name to "Focus Network Company"?


    When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.

    In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".

    Requirements for successful domain name transfer

    • The domain name to be transferred is not in 'Locked' Status.
    • The customer has access to the administrative contact email for the domain.
    • The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
    • There are more than 15 days till the domain name expiration date.
    • The domain name was registered for the first time more than 60 day ago.
    • The domain name has one of the following extensions: .com .net .org .us .biz .info .name.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Who can register a .US domain name?

    Who can register a .US domain name?


    Any United States citizen or permanent resident, as well as any business or organization with a bona fide presence in the U.S., can register a .us domain name.

    One of the following eligibility requirements must be met:

    • A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
    • Any entity or organization that is incorporated within one of the fifty (50) United States states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
    • An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my domain is registered with Directnic?

    How do I change DNS records if my domain is registered with Directnic?


    If your domain is registered with Directnic and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to your Directnic account and click on the Domain Manager link. http://www.directnic.com

    2. Click on the Change Nameserver Information icon located to the right of your domain name, under the Options heading.
    3. Replace the nameserver information listed with the below.
      ns1.powersx.com
      ns2.powersx.com
    4. Click on the Modify button at the bottom of the page and you're done.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How do I change DNS records if my HK domain is registered with HKDNR?

    How do I change DNS records if my HK domain is registered with HKDNR?


    If your Hong Kong domain is registered with HKDNR and you want to use Focus Network Company web hosting or E-Store service, you'll just need to follow these simple steps in order to point the domain to our name servers.

    1. Log in to the HKDNR account http://www.hkdnr.hk
    2. Select your domain name from the Manage Domain Name.

    3. Click the Modify DNS (MNS) link on Domain Information Manager.
    4. Enter our name server information to Name Server(1) and Name Server(2) to below.
      ns1.powersx.com
      ns2.powersx.com
    5. Click Submit at the bottom.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Pre-Sale Services

  • Why using free email accounts is bad idea?

    Why using free email accounts is bad idea?


    We recommend that you NOT use an email address from a free service (e.g. Yahoo! or Hotmail) with your account information.

    Instead, please enter a traditional address, such as that from your account, or one issued to you by your ISP (Internet Service Provider).

    This gives us better assurance of being able to contact you should we need to, as well as helping us protect your account and prevent fraud.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to renew your Domain / Hosting Plan / other services?

    How to renew your Domain / Hosting Plan / other services?


    Our billing system will automatically send the renewal notification and invoice to your registered email address 15 day before the expiry date.

    You need to ensure your registered email is valid in the billing system and to alert on any email notification sent from us, You are responsible for keeping their contact information up to date.

    Please note your responsibility to track the services their expiration date.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • What are your DNS servers?

    What are your DNS servers?


    Please refer to:

    How to point my existing domain name to "Focus Network Company" server?

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • How to apply special price for international domain

    How to apply special price for international domain


    We are offering domain name registration for the unbelievable low price.

    This offer is for a limited time only. Act fast while quantities last.

    You must purchase following plan offered on our site at the same time you new register your domain name to qualify.

    • E-Store
    • Linux Web Hosting
    • Website Design & Development


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Specific refund conditions based on method of payment

    Specific refund conditions based on method of payment


    Cash / Bank Deposit / Cheque:
    We will refund your money back to the account you sent payment from, mail a cheque, or via PayPal. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    PayPal:
    For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered "Verified" by PayPal, open, and in good standing with PayPal for us to refund money.

    Credit Card:
    For security reasons the credit card you use to purchase any of Focus Network Company products must be valid when you request a refund. We cannot refund to a credit card that has expired or been cancelled.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Linux Web Hosting

  • How to publish a web site with Dreamweaver

    How to publish a web site with Dreamweaver


    When your page is finished and ready to be publish on the Web, Dreamweaver makes it easy with custom publishing features.

    Follow the tutorial below to learn just how easy it is, Be sure to save your pages first!

    Firstly you will need to install Dreamweaver on your computer. If you to not have this program installed I recommend purchasing it.

    FTP Server:
    • ftp.domainname.com (example)

    User Name:
    • ftp_domainnamecom (example)

    Password:
    • Please see your configuration email

    Host Directory:
    • /httpdocs/ for normal web pages (http)
    • /httpsdocs/ for secure pages (https)

    Home Page File:
    • index.html or index.htm or index.php (lower case)


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to PHP - How to switch off safe_mode for website

    PHP - How to PHP - How to switch off safe_mode for website


    To switch off safe mode in Plesk on your hosting account:

    1. Logging In to Plesk control panel.
    2. Navigate to the domain in Desktop.
    3. Click on the Setup icon.
    4. Scroll down the page to Services section
    5. Make sure PHP is checked but Safe mode on is UNCHECKED
    6. Click the button labled OK


    Done! The website will now be running PHP with safe mode off.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • MySQL - How do I import a MySQL Database

    MySQL - How do I import a MySQL Database


    You have a backup of my database that you need to import/transfer to new account.

    Import using phpMyAdmin(DB WebAdmin). To do this, follow these steps.

    1. Once you have your .sql file you will need to log into your account.
    2. In the Plesk control panel you will find an Icon labeled Databases.
      ** If you have not created the database you will need create first. **
    3. At the top of the screen in MySQL Databases you will see an option for DB WebAdmin, click on this.
    4. Once in PhpMyAdmin you will see on the left side a drop down of your databases, select the database you would like to import to.
    5. This will create some tabs at the top of the screen, click on Import.
    6. After clicking on Import you will see a file upload option.
    7. Click Browse on the file upload option and find your .sql file.
    8. After you have selected the file click GO and it will import your database.
    9. Please be patient, the process may take a few minutes.


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Plesk 11 Reseller’s Guide

    Plesk 11 Reseller’s Guide


    With more than 250,000 Windows and Linux servers deployed, Parallels Plesk Panel is the preferred choice for hosting service providers, web designers, and website owners. Parallels Plesk Panel is the first step down your business' growth path - toward faster sites and faster mobile access for website owners and toward a complete product line as your hosting business grows.

    Resellers are middlemen between server administrators and end users. They order hosting services from the first group and sell them to the second. This guide explains how to set up and manage this business.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHP - How to parse .php files as PHP5

    PHP - How to parse .php files as PHP5


    By default .php files are parsed as PHP4 on ec2Link.com Website Hosting servers.

    All files extension in .php, .php3, and .php4 are handled by PHP4.
    All files extension in .php5 are handled by PHP5.

    If you prefer that all files be parsed as PHP5, please create or change the .htaccess file with the following line:

    AddHandler fcgid-script .php

    Upload this file into the root of your domain(e.g. httpdocs). The changes take effect immediately.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

Industry News

  • 微軟證實Hotmail個人資料遭竊取

    微軟證實Hotmail個人資料遭竊取


    根據BBC(英國廣播公司)報導,微軟公司的Windows Live Hotmail遭到網絡黑客入侵,超過萬個hotmail客戶資料遭到竊取,這些資料多數來自歐洲,微軟並證實遭竊取的密碼都是正確的。

    科技網誌neowin.net說,黑客除了盜取帳號密碼之外,又把盜取到的資料全數公布到網路上,超過上萬個hotmail帳戶的細節,2009年10月1日被貼上一個讓人分享密碼的網站pastebin.com。

    Neowin聲稱這些帳戶可能是被黑或是利用網路釣魚搜集而來。網路釣魚攻擊者利用發送釣魚郵件給受害者,受害者點選後,會被導向釣魚網頁,就會洩漏了個人的機密資訊給予攻擊者,如個人的信用卡號碼、密碼、帳號等。

    微軟目前表示,他們已經知悉此事,並正在積極了解及處理中。這件事透露出網路資訊安全的疑慮,若果個人資料遭到竊取,可能會有更多後續麻煩的事端。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Microsoft recommends against usage of SHA-1

    Microsoft recommends against usage of SHA-1


    Microsoft is advising its customers to stop using the SHA-1 hashing algorithm in cryptographic applications such as SSL/TLS encryption and code signing.

    In a security advisory issued by the company, Microsoft said that it would stop recognising certificates using the algorithm after January 1, 2016. After this date, certificate authorities (CAs) that issue certificates under the Windows Root Certificate Program will only be able to issue SHA-2 certificates.

    According to Microsoft, SHA-1 is used in 98 percent of all certificates issued worldwide. However, it also claims that since 2005 researchers have discovered collision attacks against the algorithm that mean it no longer meets its security standards. Although the announcement to drop SHA-1 comes today, the Australian Signals Directorate (ASD) has been advising government agencies to move to SHA-2 since December 2011.

    The ASD also has a slightly different opinion of when the collision attacks were first known, stating that "theoretically impressive attacks" against SHA-1 were known since 2004, but that they were not practical to implement.

    ASD has already removed the "weakened but not broken" SHA-1 algorithm from use in its Information Security Manual.

    The US National Institute of Standards and Technology, which published the algorithm, also stated in September 2012 that US federal agencies should stop using SHA-1.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • 如何利用異地備份隬補防毒軟件的不足

    如何利用異地備份隬補防毒軟件的不足


    從世衛在2009年4月24號發出的第一個人類豬流感個案開始,至今已有76個國家和超過3萬感染個案而豬流感病毒變種的問題也成為了全球關注的話題。其實在電腦的世界,惡性攻擊病毒每天在不斷的增加、更新和改變,而企業往往就因為病毒入侵而造成數據丟失和摧毀的受害者。如何防範數據丟失帶來的災難性影響,是企業I.T.部門經常要面對的挑戰。

    企業單靠病毒掃描軟件並不足夠

    根據美國FBI 2005的研究指出,約84%的公司會受到惡性病毒的攻擊。另外,美國網絡安全協會(Cyber Secure Institute) 的報告指出,企業為了清除各項病毒的花費高達90億美元!無論您為電腦做再好的隔離措施,例如擁有最新的防病毒軟件和頻密的病毒掃描,病毒也可以找到辦法入侵電腦系統然後摧毀公司重要的檔案,例如客戶清單、合約和訂單等等。公司因為數據丟失和內部電腦系統故障影響而到商譽也絕非金錢能隬補。所以,企業要防範數據丟失帶來的災難性影響,單靠病毒掃描軟件並不足夠。

    設立災難性回復方案才能治本

    其實要解決以上問題就要從根本著手,第一步就是要為企業電腦系統設立有效和快速的災難復原方案 (Disaster Recovery Solution),而當中最重要的一環便是為每台電腦作鏡像備份(Image Backup),這樣,當遇到病毒入侵造成數據丟失,企業便可快速地把事先備份好電腦鏡像直接恢復到電腦上,把受到感染或是有故障的電腦復原到正常狀態,確保企業持續運作,儲存於電腦內的業務數據亦能得以保存。

    有資深企業備份經驗的Ahsay 銷售部經理候健生指出:「如何為企業設立有效和快速的災難復原方案是一個很大的課題,大小企業都需要正視。但對中小企來說,由於資源所限,加上公司內未必有專門負責I.T.方面的人員,所以很多中小企都未有實行。其實坊間都有不少能夠提供鏡像備份(Image Backup)的備份軟件,可以滿足基本備份需要。但這些軟件只能夠作本地備份,一旦公司的電腦受到病毒侵襲,用作儲存備份的電腦或伺服器亦可能已經中毒,導致已備份的鏡像無法還原而不能做到災難復原。所以企業應選擇具備異地鏡像備份的備份軟件,才能確保災難復原能發揮功效,因為就算本地公司內所有電腦和伺服器都已經中毒,儲存於異地的鏡像備份數據亦不會受到感染,企業便可快速地把電腦鏡像直接從異地恢復到電腦上,達至災難復原的目的。而Ahsay Backup Software 是市場上少數可以做到異地鏡像備份的企業備份方案。」

    關於Ahsay

    Ahsay Systems Corporation (亞勢系統有限公司) 建基於香港,目前在世界各地已擁有超過2, 900個服務合作夥伴和經銷商,並有超過90萬用戶安裝了Ahsay Backup Software備份軟件。

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Parallels Plesk Sitebuilder 4.2

    Parallels Plesk Sitebuilder 4.2


    Parallels' new release of Plesk Sitebuilder software helps customers with new features.

    Parallels Plesk Sitebuilder 4.2 integrates the Fotolia online micro-priced image marketplace into the software's WYSIWYG editor, allowing users to browse and buy photos directly from the Fotolia gallery without leaving the wizard. The software also includes a new design module featuring SitePal speaking avatar technology by Oddcast. SitePal enables users to deploy animated, talking characters on any website.

    "Parallels Plesk Sitebuilder 4.2 takes website creation to a whole new level with innovative features that are tightly integrated into the software to improve ease of use," said Serguei Beloussov, CEO of Parallels. "The new version of Parallels website creation software demonstrates our commitment to delivering open solutions based on the Parallels Open Platform to help service providers add value to their offerings."

    Parallels Plesk Sitebuilder is a next-generation, scalable website-building application that can be integrated into any business process for hosting providers, ISPs, registrars and telecoms. The software's easy-to-use, five-step wizard and 14 dynamic modules make this software a powerful and flexible solution. It is designed to work with hosting platforms that use the new Application Packaging Standard (APS), such as the Parallels Plesk Control Panel.

    The Parallels Open Platform enables hosting with Parallels virtualization and automation technology through integration with a wide range of third-party applications and systems. The APS Standard (APS), a key element of the platform, is used by ISVs and service providers to seamlessly integrate applications to offer to the more than 10 million businesses and individuals that use Parallels products.

    Availability
    Parallels Plesk Sitebuilder 4.2 is available now for the Linux/Unix and Windows platforms. It can be downloaded via the Parallels Plesk Application Vault at http://www.parallels.com/en/products/sitebuilder .

    About Parallels - Optimized Computing
    Parallels (formerly SWsoft) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and service providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Google 7.68 Terabits Per Second Cable

    Google 7.68 Terabits Per Second Cable


    Search giant finalizes plan for Pacific fiber being ran.

    The recent quakes in Taiwan highlighted a lack of redundancy in the Pacific, where fiber runs have about half the capacity found across the Atlantic. A number of companies are planning to rectify that -- including Verizon, who is working with a number of companies to run an 11,000 mile, five terabits per second (Tbps) cable from the United States (Oregon) directly to mainland China, Taiwan and South Korea.

    Google is also laying Pacific fiber as part of a consortium named Unity, formed alongside six international companies. The coalition is building a 6,200 mile, 7.68Tbps capable fiber run from Los Angeles to Chikura, located off the coast near Tokyo. Google today announced they finalized the deal on the $300 million project. According to the press release Trans-pacific bandwidth demand continues to surge:

    According to the TeleGeography Global Bandwidth Report, 2007, Trans–Pacific bandwidth demand has grown at a compounded annual growth rate (CAGR) of 63.7 percent between 2002 and 2007. It is expected to continue to grow strongly from 2008 to 2013, with total demand for capacity doubling roughly every two years. "The Unity cable system allows the members of the consortium to provide the increased capacity needed as more applications and services migrate online, giving users faster and more reliable connectivity," said Unity spokesperson Jayne Stowell.

    It's obviously a nice deal for Google, given the content operator gets access to bandwidth at build cost. NEC Corporation and Tyco Telecommunications will build the fiber run starting immediately, and it should be completed by 2010, assuming that the undersea cable cutting bogeyman leaves them alone.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

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E-Store

  • Administer Groups

    Administer Groups


    我們的“線上商店”系統,允許業務由多個管理員進行維護,而且可設定一些權限,讓指定的管理員只可執行獲受權的區域。

    如需設定其他管理群組,請先完成這編指南的“管理員群組”,再參考上一節介紹的“管理員設定”。

    進入“管理員群組”:
    1. 點擊主選單的“系統管理員”

    2. 點擊左選單的“管理員群組”

    每項“管理員群組”包含的資料:
    • 管理群組名稱
      簡短的群組名稱,最多32個字元(必需輸入),例如“Top Administrator”

    每項“權限設定”包含的資料:
    • 區域和項目選擇
      根據該群組選擇合適的執行區域

    新增“管理員群組”:
    1. 點擊主螢幕的“增加”按鈕

    2. 輸入簡短的群組名稱

    3. 完成後點擊“增加”按鈕

    4. 在主螢幕點擊剛才建立的群組的“權限設定”

    5. 選擇合適的執行區域

    6. 點擊“儲存”按鈕

    注意事項:
    • 切勿刪除我們預先設定的“最高權力”管理員群組,否則在群組限制下,業務擁有者可能無法再進入一些被限制的區域,如不小心刪除而需我們重設這種管理員,需向我們繳付設定費。

    • 除“獨立套裝軟件”及“開發版軟件”外,我們擁有登入您的管理系統任何區域的權力,以便提供技術咨詢和系統升級修正。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Customers Analysis

    Customers Analysis


    我們的“網上商店”系統提供專業的“報表及統計”功能,讓您能隨時檢視“即時”及“過往”的業績記錄,令掌握營運更輕鬆。

    每項報表皆具備多種不同的樣式,而且除了能線上檢視外,更可透過您的印表機,將業務數據列印以備參考。

    進入“客戶類型分析”:
    1. 點擊主選單的“報表及統計”

    2. 點擊左選單的“客戶類型分析”

    每項“客戶類型分析”包含的資料:
    • 性別統計

    • 國家統計

    • 年齡統計

    針對“客戶類型分析”的動作:
    • 列印
      將當前資料透過印表機列印

    注意事項:
    • 請定期檢視所有報表及統計數據,方能掌握業務進展及變化

    • 所有報表數據屬您的商業機密,切勿隨意向第三者披露

    • 若有使用其他第三方供應商,例如“收款閘道”,基放計算方式、環境因素等,二者的報表數據結果可能並不一致

    • 報表資料屬即時狀態,而過往記錄有可能受其他因素影響,例如管理員對訂單的刪除等,所以資料將與實際稍有差別

    • 報表數據只供參考


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Language Define

    Language Define


    如您對系統內置的語句或名稱不滿意,可透過“語言文字設定”進行修改。

    這份指南將介紹“語言文字設定”中的各項設定。

    “語言文字設定”包含以下資料:
    • 預設文字
      不能修改的“中英文”的系統預設文字語句

    • 自訂文字
      輸入欲取代系統預設的“中英文”文字語句

    針對“語言文字設定”的動作:
    • 編輯
      修改已經修改的“中英文”文字語句。

    注意事項:
    • 一般情況下建議採用系統預設的文字語句

    • 自訂的文字或語句必需簡短,系統會把過長的部份截斷。


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Banner Manager

    Banner Manager


    我們的“網上開店”系統支援多種廣告方案,除了一般靜態圖片橫額外,亦支援客戶自訂HTML及動態廣告功能。

    您可以透過“廣告總管”放置自己的產品宣傳、優惠資訊、出版者在線廣告、以及“合作機構”的廣告,而且每個廣告都附有統計資料,讓您拿捏每個廣告的宣傳成效。

    系統對於各種廣告的管理,採用“廣告群組”的方式,其優點是只要您將不同的廣告配合群組,在佔用頁面最少位置的情況下,同一群組的多個廣告將由系統“隨機抽選顯示”,每當頁面被刷新後,廣告亦隨之由其他同群組的替換。

    系統已經預置一些群組位置,您只要新增廣告時選用預設群組,即可簡易完成設置,但若嫌不足,您仍可增加更多自訂群組,在頁面其他指定位置顯示廣告。

    若新增自訂群組的廣告,新增後並不會隨即顯示,您仍需要把廣告標籤放置於某些地方才能顯示,例如修改店面模版的HTML、放置於“分類目錄”、“產品說明”、“首頁文字”等位置。
    進入“廣告總管”:
    1. 點擊主選單的“系統工具”

    2. 點擊左選單的“廣告總管”

    “廣告型式”及包含的資料:
    • “上載圖片”靜態廣告


      • 廣告名稱
        簡短易辨認的名稱,例如“我的Banner”

      • 廣告群組
        選擇預設群組,或輸入自訂新增群組,自訂群組必需是“英文”或“數字”,例如“MYBANNER”,但絕不能包含“空格”及“符號”。

      • 廣告連結
        廣告顯示時被點擊的目標連結

      • 圖片
        選擇一幅欲顯示的圖片,格式必需為“GIF”、“JPG”、“PNG”,尺吋必需配合欲顯示頁面可容納,過大尺吋將令頁面被拉闊失真。

      • 連結視窗目標
        廣告被點擊的目標視窗,可選擇“開新視窗”、“相同框架”、“整頁”

      • 預定日期
        透過“日曆”按鈕選擇日期,留空代表沒有“預定日期”,如果設定“預定日期”,廣告會在到期日啟動,所有預定日期的廣告,一開始都會被設定為不啟動,直到每一個廣告的到期日再逐一啟動

      • 過期日
        透過“日曆”按鈕選擇日期,留空代表沒有“過期日”,如有設定“過期日”,廣告將顯示直至到達過期日為止

      • 顯示次數
        廣告的顯示次數,若有輸入,則廣告將顯示直至到達顯示次數為止

    • “自訂HTML”動態廣告


      • 廣告名稱
        簡短易辨認的名稱,例如“Google AdSense”

      • 廣告群組
        選擇預設群組,或輸入自訂新增群組,自訂群組必需是“英文”或“數字”,例如“MYBANNER”,但絕不能包含“空格”及“符號”。

      • HTML或文字
        輸入欲顯示的文字,或自訂“HTML”,請確定欲顯示的內容在頁面是容納得下的,過大尺吋將令頁面被拉闊失真。

      • 預定日期
        透過“日曆”按鈕選擇日期,留空代表沒有“預定日期”,如果設定“預定日期”,廣告會在到期日啟動,所有預定日期的廣告,一開始都會被設定為不啟動,直到每一個廣告的到期日再逐一啟動

      • 過期日
        透過“日曆”按鈕選擇日期,留空代表沒有“過期日”,如有設定“過期日”,廣告將顯示直至到達過期日為止

      • 顯示次數
        廣告的顯示次數,若有輸入,則廣告將顯示直至到達顯示次數為止

    更改“廣告”顯示狀態:
    • 狀態
      點擊狀態列的“綠色”或“紅色”按鈕

    針對“廣告”的動作:
    • 新增廣告
      新增一項廣告

    • 編輯
      修改已經建立的廣告

    • 刪除
      將該廣告刪除

    • 資訊
      檢視廣告的資料,以及“廣告標籤”

    注意事項:
    • “廣告標籤”(Tag)的格式是[[HTML:BANNER_XXXXXXX]],請將XXXXXXX替換成您的群組,而標籤不可包含空格在內,如果您的群組是MYBANNER,則標籤將會是[[HTML:BANNER_MYBANNER]]

    • 所有廣告必需在“網站模版”的HTML正確地插入“廣告標籤”才會被顯示

    • 大部份“網站模版”均已放置了預設的“廣告群組”標籤,但基於少部份“網站模版”的設計,可能未有預先放置標籤,此情況必需修改模版的HTML才能顯示

    • 新增或修改過的廣告屬即時生效,如若廣告是啟用中、標籤放置正確、以及顯示條件及設定是正確的情況下,廣告應隨即在網站展示,若未有顯示則需再次細心檢查設定是否無誤,模版是否已放置“標籤”

    • 同一群組多於一個廣告,這些廣告的隨機展示。每一項廣告都會有各自的“瀏覽次數 / 擊點次數”統計,但“自訂HTML”動態廣告或“自訂文字”將不會提供“擊點次數”統計

    • 由於設置“自訂群組”及“自訂廣告”需修改“網站模版”的HTML,若設置出錯,將令網站不能正常顯示,所以強列建議由專業及具經驗者進行,而我們並不提供上述的免費支援服務


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Support Tickets

    Support Tickets


    “支援服務記錄”能提供高效率、管理簡易的雙向溝通環境,比一般只依靠電子郵件進行通信的模式不同。

    當顧客(查詢者)需要向店主查詢問題的時候,只要直接在“聯絡我們”的頁面輸入個人資料及問題的內容,簡單地點擊“寄出”,系統便會記錄該項查詢,並且即時向“查詢者”及管理員發出確認郵件。

    當管理員知悉及回覆查詢後,系統便會記錄往後的答覆,並同時發出電郵通知“查詢者”,而“查詢者”可點擊郵件內的連結,再次到達您網站的“聯絡頁”檢視管理員的回覆細節,“查詢者”亦可在需要時在“聯絡頁”提出“回應”。
    整個查詢過程,“查詢者”均可隨時隨地在“聯絡頁”辦理所有查詢、檢視、回應,系統亦會將每一項查詢主題的來龍去脈一一記錄,以便管理員掌握這些客戶服務中的資訊。

    支援查詢的範圍主要可針對“一般查詢”、“產品查詢”、“訂單查詢”等等,這些查詢的記錄必需是經由“聯絡頁”處理,凡經其他途徑例如電子郵件、電話處理的情況下,這項功能是沒法記錄的。

    這份指南將介紹“支援服務記錄”中的各項設定。

    “部門設定”包含以下資料:
    • 查詢部門名稱
      “中英文”的自訂部門名稱,供“查詢者”提出針對部門的選擇,亦提供“管理員”回覆時的所屬部門選擇。

    • 預設值
      針對所有名稱的其中一項為系統預設狀態

    “重要程度設定”包含以下資料:
    • 重要程度名稱
      “中英文”的自訂重要程度名稱,供“查詢者”提出針對重要性的選擇。

    • 預設值
      針對所有名稱的其中一項為系統預設狀態

    “查詢狀態設定”包含以下資料:
    • 查詢狀態名稱
      “中英文”的自訂查詢狀態名稱,讓雙方知悉查詢項目的處理狀態、流程,一般預設狀態是“等待處理”。

    • 預設值
      針對所有名稱的其中一項為系統預設狀態

    “職員設定”包含以下資料:
    • 職員名稱
      “中英文”的自訂職員名稱,讓管理員以不同身份進行回覆。

    • 預設值
      針對所有名稱的其中一項為系統預設狀態

    注意事項:
    • 我們已經預先設定了若干常用的名稱,如您仍覺不足,則可再新增希望使用的名稱。

    • 請於“初始設定”時妥善設定,日後新增名稱是可以的,但切勿刪除已建立的名稱,這樣將引致已記錄的“支援服務記錄”不能對應。

    • 上述名稱應採用簡短易理解的政策,切勿輸入長篇的說明。

    針對“支援服務記錄”的動作:
    • 編輯
      修改已經建立的“中英文”名稱、改變預設值。

    • 刪除
      刪除已經建立的“中英文”名稱,己運作的商店不宜進行刪除動作


    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

General Information

  • Xaraya

    Xaraya


    Xaraya delivers the requisite infrastructure and tools to create custom web applications that include fully dynamic multi-platform Content Management Solutions (CMS).

    Xaraya's modular, database independent architecture introduces tools that separate form, function, content, and design with on-the-fly extensions allowing greater control and versatility.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GTCHAT

    GTCHAT


    GTChat is a fast and comfortable webchat application. Due to use of server push technology and working without a database like mySQL it uses only little server resources, which of course won't affect the performance. Some users have problems with server push because of their proxy servers. For those users there is also a client pull mode.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • GALLERY

    GALLERY


    A Gallery is a collection of photo albums. You can have as many Galleries as you want on your web server. Each gallery contains as many photo albums as you want. Configuration of Gallery and administration of the photo albums is done entirely via an intuitive, web interface. You don't need special privileges on your webserver to install, configure and maintain Gallery. It's free, and we (the Gallery team) support it.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • Advancedguestbook

    Advancedguestbook


    Advanced Guestbook is a PHP-based guestbook script. It includes many useful features such as preview, templates, e-mail notification, picture upload, page spanning , html tags handling, smilies, advanced guestbook codes and language support.

    The admin script lets you modify, view, and delete messages.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

  • PHPBook

    PHPBook


    phpBook is a simple but powerful guestbook, that allows your visitors to leave messages at your website.It includes the flood protection.

    *** The above information is for reference only, Please seek independent technical advice if found necessary.

More...

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