2010 農曆新年假期通告

11 Feb, 2010  (1 month(s) ago)

致 尊貴的伙伴及客戶：

為慶賀農曆新年，本公司將於2010年2月14日至2010年2月21日休假，2010年2月22日起照常營業。
如需技術支援，可透過線上表格聯絡我們。

在此恭祝各位新年快樂，萬事勝意！

此致，

ec2Biz.com 互動多媒體、網上商店、電子商貿方案

聖誕快樂

22 Dec, 2009  (3 month(s) ago)

祝願您有一個滿載歡樂溫暖的聖誕 及 繁盛的2010年！

此致，

ec2Biz.com 互動多媒體、網上商店、電子商貿方案

有關詐騙電郵問題

23 Oct, 2009  (5 month(s) ago)

親愛的客戶：

近日發現一種新型的詐騙電郵，信內提及為加強保安需要打開郵件附帶的檔案及安裝這檔案，內容例子如下。

本公司現鄭重聲明，此等郵件屬假冒的釣魚詐騙信及圖謀不軌的。

請勿開啟郵件內的檔案，請勿點擊郵件內的連結，請勿回覆這等郵件！

如果您曾收到類似郵件，請立即將之刪除。

PHISHING EXAMPLE
--------------------------
Dear user of the yourdomain.com mailing service!

We are informing you that because of the security upgrade of the mailing service your mailbox ( yourname@yourdomain.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) ...

有關電子郵件的問題

18 Oct, 2009  (5 month(s) ago)

我們近日升級電子郵件系統，如果您遇到登入POP3/IMAP/Webmail出現錯誤。

客戶需要使用電郵地址全寫登入,例如name@yourdomain.com，而非已往的短用戶名稱name。

Website Server Upgrade Announcement

5 Oct, 2009  (5 month(s) ago)

Dear Valued Customers,

In order to provide even better service, we will be migrating to a new server on October 2009.

This should result in faster access to your website because of the better internet connection and more powerful server.

The upgrade will take place on 18 October, 2009, Sunday. It will start at 2:00am HKT and planned to last approximately 5 hours.

During the time of the upgrade, you may notice temporary server downtime.

Would you have any question, please feel free to contact us.


Specification
-------------------------------------------------------------- ...

重要通知

7 Apr, 2009  (11 month(s) ago)

親愛的客戶：

玆通知我們全體工作人員將於 2009年4月11日 至 2009年4月17日 外出參加台灣與香港的技術交流會議。

在這期間網絡服務將不受影響，而只有銷售及技術支援將未能提供服務。


此致，

ec2Biz.com 互動多媒體、網上商店、電子商貿方案 | Ecommerce Solutions

E-Mail System Upgrade

10 Mar, 2009  (1 year(s) ago)

In order to our e-mail system upgrade, when logging in to POP3, IMAP4, Webmail, please use your full email address as the username, not just your short username.

Example:

Your E-Mail: name@domain.com
Current Username: name
New Username: name@domain.com

Scheduled Maintenance

2 Mar, 2009  (1 year(s) ago)

We will be preforming scheduled maintenance on our network and server equipments on 1/3/2009 to 14/3/2009 between 12:01 a.m. and 05:00 a.m. HKT.

Your connectivity and services with us may be interrupted for short periods during the maintenance window.

Removal Notice of Our Office

11 Feb, 2009  (1 year(s) ago)

Dear Valued Customers,

To cope with our expanding business needs. Our office will be moved to the following address with effective from 1 MAR, 2009.

Room 1905, 19/F., Nan Fung Centre, 264-298 Castle Peak Road,
Tsuen Wan, N.T., Hong Kong.
(same building and same floor)

Please note that our telephone no.(852)2278 0280 and Fax no. (852) 2278 0281 will remain unchanged.

We would also take this opportunity to thank you for your continued support over the years. We sincerely hope we can keep serving you in the future.

Would you have any question, please feel free to contact us on ...

2009 Chinese New Year Holiday Notice

5 Jan, 2009  (1 year(s) ago)

Dear Valued Customers,

Our business will be closed for Chinese New Year Holiday during from 25-Jan-2009 until 1-Feb-2009 & resume to work on 2-Feb-2009.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy New Year!

Sincerely,
The ec2Biz.com Team!

Merry Christmas

9 Dec, 2008  (1 year(s) ago)

Wishing you a sparkling Christmas and bright happy New Year! May the season bring much pleasure to you.

CentOS5 Kernel Vulnerability (dedicated server clients only)

8 Oct, 2008  (1 year(s) ago)

This vulnerability could allow a user to elevate themselves to root access level. It is essential that you upgrade your kernel version as soon as possible. This vulnerability applies to servers using the 2.6.x kernel release. Further details on the issue can be found here:

http://bugs.centos.org/view.php?id=2667

To update, login to your server via shell, and then run the following command:

yum update

This must be done as root (so either login as root or use su/sudo)
Your server will be updated to the latest packages, including the new kernel.

Once the update is complete you n ...

Network Downtime

3 Oct, 2008  (1 year(s) ago)

At 7:45 PM Hong Kong Time, our datacenter went down due to a DDoS attack. Our technicians on-site were able to correct this issue before any more damage was done. The whole Steady Communications, Focus Network Company staff would like to apologize for this unfortunate event and would like to thank our loyal customers for their patience.

Pricing tiers adjusted

1 Oct, 2008  (1 year(s) ago)

"Focus Network Company" will be adjusting its domain name pricing (Register/Renew/Transfer) tiers on Wednesday, October 1, 2008.

The following domain name prices are being changed: .com, .net, .org, .info, .biz, .us, and .name.

We now offers FFmpeg Hosting

29 Aug, 2008  (1 year(s) ago)

Focus Network Company, a privately owned provider of Linux-based shared, reseller and dedicated web hosting, announced earlier today that FFmpeg is now a standard feature, available across select Shared Hosting platforms.

FFmpeg is a collection of software that can record, convert and stream digital audio and video over the internet. FFmpeg allows our customers to run similar websites like YouTube and software such as Clip Share.

Closure during Chinese New Year 2008

4 Feb, 2008  (2 year(s) ago)

Dear Valued Customers,

Please be informed that during this coming Chinese New Year, ec2Biz.com will be closed for business from 7-Feb-2008 until 10-Feb-2008. Business will resume as usual on 11-Feb-2008.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy Chinese New Year and Happy Holiday!

Sincerely,
The ec2Biz.com Team!

Happy New Year From ec2Biz.com

1 Jan, 2008  (2 year(s) ago)

Dear Valued Customers,

Thank you very much for being with us this year. We have enjoyed this year immensely and truly appreciate that clients like you make our days more exciting and more interesting. We wish you and your family the very best for the holiday season and a year of health, happiness and prosperity.

We have been very encouraged by the many e-mails and phone calls received from our customers with positive feedback and we look forward to continuing to service your needs in the coming year.

We wish you and your family the very best for a happy holiday and a wonderful 2008. ...

Upstream maintenance on 7-Feb-2007

27 Jan, 2007  (3 year(s) ago)

Please be informed that one of our upstream carrier will perform an urgent maintenance on 7-Feb-2007 (Wednesday). The details are as follows:

Affected Service : Overseas Internet Access
Date/Time : 7 Feb 2007 00:01 to 01:00 (HKT)
Impact : Short period of performance degrade on international traffic will be experienced.

We apologize for the inconvenience caused.

Server maintenance

9 Nov, 2006  (3 year(s) ago)

During the day today web sites hosted on the server #1 to #4 will be unavailable for a short period during an upgrade of the Apache web server software. During this maintenance, PHP, Perl, and Qmail software will also be upgraded.

New features in the PLESK Control Panel!

17 Oct, 2006  (3 year(s) ago)

We are proud to announce that today we launched the latest release of our PLESK hosting Control Panel, whose new version v8.0 now boasts many new options and improvements!

Network maintenance

28 Jul, 2006  (3 year(s) ago)

The network maintenance announced on 28-Jul-2006 was completed today without affecting access to the server#1-#4.

Server#4 maintenance

10 May, 2006  (3 year(s) ago)

The server#4 maintenance announced on 09-May-2006 was completed today with access to the server interrupted for 10 minutes.

Server#3 maintenance

26 Apr, 2006  (3 year(s) ago)

The server#3 maintenance announced on 25-APR was completed successfully with access to the server interrupted for 3 minutes.

Server#1 maintenance

22 Apr, 2006  (3 year(s) ago)

The server#1 maintenance announced on 21-APR-2006 was completed today with access to the server interrupted for 3 minutes.

Server#2 Maintenance

18 Apr, 2006  (3 year(s) ago)

The application server#2 was unavailable for approximately 5 minutes today during a software upgrade.

Closure during Chinese New Year 2006

16 Jan, 2006  (4 year(s) ago)

Dear Valued Customers,

Please be informed that during this coming Chinese New Year, ec2Biz.com will be closed for business from 28-Jan-2006 until 05-Feb-2006. Business will resume as usual on 06-Feb-2006.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy Chinese New Year and Happy Holiday!

Sincerely,
The ec2Biz.com Team!

Server#4 is online

20 Dec, 2005  (4 year(s) ago)

It is our pleasure to inform you that a new server has been recently added to our rapidly expanding network of servers. Server#4 has the latest contemporary hardware specifications:

* Dual Xeon 3.6GHz
* 4GB of RAM
* 4x250 GB SATA in RAID5 configuration.

Network monitoring maintenance

24 Nov, 2005  (4 year(s) ago)

An update to our primary network monitoring system is under way. During the next 10 days the status indicators and availability graphs available at the NOC site will not be updated, however our backup system will continue to monitor the network.

Server#1 maintenance

19 Nov, 2005  (4 year(s) ago)

This evening at 00:00 (HKT) web sites hosted on the server#1 will be unavailable for approximately 60 seconds during an upgrade of the Apache web server software.

E-Store and Web hosting changes complete

9 Aug, 2005  (4 year(s) ago)

The web site migration announced earlier this month was successfully completed this morning. Users experienced no service interruption.

Server#3 maintenance

21 Jun, 2005  (4 year(s) ago)

The server#3 maintenance announced on 20-Jun-2005 is complete. Services were interrupted for approximately 10 minute during the upgrade.

Server#1 maintenance

16 Jun, 2005  (4 year(s) ago)

The server#1 maintenance announced on 15-Jun-2005 is complete. Services were interrupted for approximately 5 minute during the upgrade.

Server#2 maintenance

13 Jun, 2005  (4 year(s) ago)

The server#2 maintenance announced on 13-Jun-2005 is complete. Services were interrupted for approximately 5 minute during the upgrade.

Linux Kernel Upgrade on Server#1 and Server#2

1 Jun, 2005  (4 year(s) ago)

ec2Biz.com wishes to inform you that on 08th of June 2005 we will upgrade the Linux kernel on Server#1 and #2 from version 2.4 to version 2.6. The upgrade will result in improved server performance and reliability, because Linux kernel v. 2.6 is faster and more stable than Linux kernel v. 2.4. Due to the scheduled upgrade, there can be brief interruptions in the availability of the service in the interval between 4:00 AM and 6:00 AM.

Server#3 is online

22 Apr, 2005  (4 year(s) ago)

It is our pleasure to inform you that a new server has been recently added to our rapidly expanding network of servers. Server#3 has the latest contemporary hardware specifications:

* Dual Xeon 3.2G w/ 2MB L3 cache
* 4GB of RAM
* 5x160 GB SATA in RAID5 configuration.

All new signups are now being stored on Server#3.

Server maintenance

7 Mar, 2005  (5 year(s) ago)

The application server#1 was unavailable for approximately 10 minutes today during a software upgrade.

Server maintenance

23 Feb, 2005  (5 year(s) ago)

The server#1 and #2 maintenance announced on 22-Feb is complete. Incoming mail services were interrupted for approximately 45 seconds during the upgrade.

Closure during Chinese New Year 2005

27 Jan, 2005  (5 year(s) ago)

Dear Valued Customers,

Please be informed that during this coming Chinese New Year, ec2Biz.com will be closed for business from 8-Feb-2005 until 16-Feb-2005. Business will resume as usual on 17-Feb-2005.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy Chinese New Year and Happy Holiday!

Sincerely,
The ec2Biz.com Team!

Server maintenance

30 Nov, 2004  (5 year(s) ago)

This evening at 01:00 e-store and web hosted on the server #1 will be unavailable for approximately 60 seconds during an upgrade of the PLESK software.

Server maintenance

28 Nov, 2004  (5 year(s) ago)

This evening at 01:00 e-store and web hosted on the server #2 will be unavailable for approximately 60 seconds during an upgrade of the PLESK software.

Server#2 is online

24 Nov, 2004  (5 year(s) ago)

It is our pleasure to inform you that a new server has been recently added to our rapidly expanding network of servers. Server#2 has the latest contemporary hardware specifications:

* Dual Xeon 3.06GHz
* 2GB of RAM
* 5x73 GB SCSI in RAID5 configuration.

All new signups are now being stored on Server#2.

Network outage update

8 Sep, 2004  (5 year(s) ago)

On 7-September-2004 between 10:30 and 14:30 the network on which the server #1 is located was the target of a Distributed Denial of Service (DDoS) attack which caused the server to be unavailable to most users.

Server maintenance

23 Aug, 2004  (5 year(s) ago)

This evening at 00:00 web sites hosted on the server #1 will be unavailable for approximately 60 seconds during an upgrade of the Apache web server software.

Internet backbone issue

6 Jun, 2004  (5 year(s) ago)

Dear Valued Customers,

At approximately 16:30 today an Internet worm began causing large portions of the entire backbone to slow down or become unreachable. No ec2biz.com servers were infected by the worm, however access to websites and email was affected for approximately two hours during the height of the attack. Network administrators world-wide have begun taking measures to halt the spread of the worm but Internet access may be slower than normal for the next few days.

Best regards,
The ec2Biz.com Team!

Server maintenance

17 Mar, 2004  (6 year(s) ago)

The server maintenance announced on 16-Mar-2004 was completed today with access to the server #1 interrupted for 15 minutes.

Closure during Chinese New Year 2004

2 Jan, 2004  (6 year(s) ago)

Dear Valued Customers,

Please be informed that during this coming Chinese New Year, ec2Biz.com will be closed for business from 21-Jan-2004 until 28-Jan-2004. Business will resume as usual on 29-Jan-2004.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy Chinese New Year and Happy Holiday!

Sincerely,
The ec2Biz.com Team!

Hotmail Account Notice

31 Dec, 2003  (6 year(s) ago)

We have received complaints from Hotmail account holders not receiving Helpdesk responses. We respond to every ticket submitted into our system. New Hotmail settings block responses or place them in your junk/trash folder. If you are not receiving a response please use a different non-Hotmail e-mail account to contact us through the Helpdesk. Thank you.

Server reboot - RESOLVED

30 Dec, 2003  (6 year(s) ago)

Server required a reboot today after not responding. All services are back up and running as usual. Thank you ec2biz Staff.

IMPORTANT E-MAIL NOTICE

10 Nov, 2003  (6 year(s) ago)

Please make sure your e-mail is not blocking our e-mails, especially if you use any sort of e-mail filters or spam blocks.

Planned Core Router maintenance upgrade

3 Aug, 2003  (6 year(s) ago)

Maintenance: Monday (22th AUG 2003) 17.30 to 19.00 (HKT).

Upgrading of e-mail system

15 Jul, 2003  (6 year(s) ago)

We are proud to announce that we have successfully upgraded our mail servers hardware and software to serve you better. New improvement include:

1. Our new mail server are now equipped with Dual Xeon 2.4 processor, 1GB RAM and dual 36GB SCSI hard drive.

2. We have also added a new qmail mail server. Now client will have a choice of hosting their email either on Linux platform.

ec2Biz.com Offers Plesk with Servers

16 Jun, 2003  (6 year(s) ago)

ec2Biz.com "The Power Behind eBusiness," today announced an exclusive agreement to offer Plesk 7 from SWsoft, the established leader in hosting automation and server virtualization software, as its standard professional hosting control panel for its dedicated server customers.

Happy new year to all our members

31 Dec, 2002  (7 year(s) ago)

We at ec2Biz.com are very thankful for having the opportunity to service our customers. Our ambition is to serve every customer beyond their needs. Thank you for allowing us to service your needs, and we look forward to our continued relationship in 2003. Happy new year to you and your family.

Sincerely,
The ec2Biz.com Team!

ec2Biz.com was established

26 May, 2002  (7 year(s) ago)

ec2Biz.com Ecommerce Solutions was established as a subsidiary of Focus Network Company in 2002. The company, established in 1999, has provided thousands of customers with top quality e-commerce and web development services.