| 建立日期∶ 2011年 11月 2日 (6 个月前) | 阅读次数∶ 875 | 评价∶  |
| 错误代码 | 可能发生原因 |
|---|---|
| 554 permanent problems with the remote server mx.ec2biz.com | 解析不到ec2biz.com的mx记录。 |
| Diagnostic-Code: X-Postfix; host ec2biz.com[123.123.123.123] said: 550 5.1.1 User unknown; rejecting (in reply to RCPT TO command) | 对方的服务器的退信是说明用户名在它的邮局上不存在。 |
| jnj1-1588-mail1.customer.global.fici.com[123.123.123.123] said: 554 5.7.1 This site does not accept .wmz attachments (in reply to end of DATA command) | 退信问题是因为对方的服务器不接受.wmz的附件，可以试下把附件压缩成RAR或ZIP的文件再发送。 |
| Final-Recipient: rfc822; v.noel@fici.com Action: failed Status: 5.0.0 Diagnostic-Code: X-Postfix; host mxmta.fici.com[123.123.123.123] said: 554 #5.3.0 Server Error (in reply to end of DATA command) | 这个退信是来自123.123.123.123的，说服务器错误。应该让对方的网管检查。 |
| host mail.ec2biz.com[123.123.123.123] said: 553 Sender address rejected: not logged in (in reply to MAIL FROM command) | 有两种情况，一种是发信时OUTLOOK的SMTP身份验证没有打勾，一种是发信时SMTP的IP不是我们邮局的IP。 看到这种退信就要先看解析是否正确。并确认客户端的设置没问题。如果都ok再到服务器上确认是否跟同域验证有关。 |
| message size 2397844 exceeds size limit 2097152 of server ec2biz.com[123.123.123.123] | 提示您发送的邮件过大 |
| Host or domain name not found. Name service error for name=ec2biz.com type=A: Host found but no data record of requested type... | 这封退信是因为您在发信时我司邮局服务器无法正常解析到fici.com.hk这个域名的邮局服务器IP，或者有可能是因为对方 ec2biz.com 所使用的DNS服务器反应慢原因造成的，此种情况有时会造成邮件发送不了，如果邮件没有发出去只要重新发送一次即可，出现这种错误是由於网络环境原因导致查询不到IP，偶尔都会有的，特别是一些域名是通过国外DNS进行解析。是很常见的，因为网络牵涉到的东西太多了。 |
| host sbcmx1.ec2biz.com[123.123.123.123] said: 553 5.3.0 ylpvm07, DNSBL:To request removal of, 255.255.255.255, send the complete error message in an E-mail to removeme@sbc.ec2biz.com (in reply to MAIL FROM command) | 应该是123.123.123.123这个IP被对方拉入黑名单导致的。需要发邮件到removeme@sbc.ec2biz.com申诉。 |
| host mxcanada.fici.com[123.123.123.123] said: 550 Command RCPT User not OK (in reply to RCPT TO command) | 邮箱jacobkatz@fici.com有问题。550的错误通常跟帐号有关系，需要确认该邮箱是否存在或建起这个邮箱目录是否完整等，具体请谘询该服务器网管。 |
| (yellobox@fici.com>: host mx5.fici.com[123.123.123.123] said: 554 qq Sorry, no valid recipients (#5.1.3) (in reply to end of DATA command) | 不是有效的收件人，请客户查看下接收者地址是否正确。 |
| MX-record resolution of [fici.com] in progress (DNS Server: 123.123.123.123)... Name server reports domain name unknown. Attempting SMTP connection to [ec2biz.com : 25] A-record resolution of [ec2biz.com] in progress (DNS Server: 123.123.123.123)... Name server reports domain name unknown. | 可以判断是因为接收方邮局的mx没有做或者做错，另外也有可能是接收方邮局DNS设置错误造成的。这个跟第七个是一样的。 |
| host mx.mail.126.com[123.123.123.123] said: 554 sender is rejected: 0. (in reply to MAIL FROM command) | 这是126.com封了我们邮局IP:218.5.*.* |
| conversation with spam.ec2biz.com[123.123.123.123] timed out while sending message body | 连接此spam.ec2biz.com此服务器超时，可重发看看。 |
| permission denied. Command output: maildrop: maildir over quota. maildrop: maildir over quota. | 接收方信箱已经满或者是发送方发送的邮件大小超出对方的接收邮件限额。 |
| The Postfix program test@fici.com>: host 127.0.0.1[127.0.0.1] said: 550 5.7.1 Message content rejected, UBE, id=25443-10 (in reply to end of DATA command) | 从这个退信来看。是因为邮件内容有问题被对方服务器拒绝收信。估计对方服务器可能做了关键字过滤。 |
| The Postfix program (info@fici.com>: host fici.com[123.123.123.123] said: 550 5.7.1 Unable to relay for info@fici.com (in reply to RCPT TO command) | 这是对方服务器返回退信，是对方问题，提示对方服务器收到邮件後不能转给它下面的用户∶info@fici.com |
| The Postfix program host ec2biz.com[123.123.123.123] said: 550 domain [china-channel.com] mismatches client ip 255.255.255.255. See http://202.100.64.111:8080/user/pbl/v.do?k=467736946847 (in reply to RCPT TO command) | 此时可点击以上链接，在打开的网页中会出现相应的邮局退信提示。按页面上的要求输入验证码提交要求对方接受的请求，操作成功後会出现∶操作成功！您已经加入到收件人的白名单中。请重新发送之前被拒绝的邮件。 |
| The Postfix program host mx3b.ec2biz.com[123.123.123.123] said: 451 mta111.mail.ec2biz.com Resources temporarily unavailable. Please try again later [#4.16.5]. (in reply to end of DATA command) | 资源临时无法获得，请重新发送。 如果一直存在问题，可建议客户联系对方查看原因。 |
| The Postfix program host mx3.hotmail.com[123.123.123.123] said: 550 Requested action not taken: mailbox unavailable (in reply to RCPT TO command) host modusgate3.ec2biz.com[123.123.123.123] said: 550 5.1.1 is not a valid mailbox (in reply to RCPT TO command) | mxdplate@fici.com用户不存在。 |
| The Postfix program command line usage error. Command output: sendmail: fatal: Recipient addresses must be specified on the command line or via the -t option postdrop: warning: stdin: unexpected EOF in data, record type 78 length 76 postdrop: fatal: uid=12346: malformed input | 此类问题通常是跟踪设置的问题，需要查看客户跟踪设置是否有问题，如果客户设置自己跟踪自己，让客户取消这个设置。否则会引起出错。 |
| The Postfix program host mail.fici.com[123.123.123.123] said: 553 5.3.0 ... No such user (in reply to RCPT TO command) | 跟上面的一样murphyb@fici.com用户不存在。 |
| The Postfix program host mail.fici.com[123.123.123.123] said: 550 5.7.1 Requested action not taken: message refused (in reply to end of DATA command) | 信息被拒绝，具体要客户联系对方查看原因。 |
| The Postfix program host incoming.fici.com[123.123.123.123] said: 450 SPF error: SPF record error: DNS error while looking up sirio.cn A: query timed out (in reply to RCPT TO command) | 估计是由於对方服务器所在的网络有问题导致无法识别到我们邮局的DNS解析，请检查当地的网络。 |
| The Postfix program host mta-v1.mail.fici.com[123.123.123.123] said: 451 Message temporarily deferred - [170] (in reply to end of DATA command) | 这个是客户邮局邮箱发送的邮件在队列中延迟比较久导致无法发送到对方的服务器，请重新发送该邮件就可以了。 |
| The Postfix program host mail.fici.com[123.123.123.123] said: 550 , Recipient unknown (in reply to RCPT TO command) | 接收地址错误或不存在 |
| The WorldPost program host inbound.fici.com[123.123.123.123] said: 554 5.7.1 The message from () with the subject of (Fw: comments) matches a profile the Internet community may consider spam. Please revise your message before resending. | 这个退信也是对方认为∶您发送邮件的标题带有∶Fw: comments字眼，而对方被过滤了。 |
| The Postfix program (expanded from <"hw:ventas"@fici.com>): host mail3.ec2biz.com[123.123.123.123] said: 552 sorry, the spam message is detected (#5.6.0) (in reply to end of DATA command) | 退信是对方服务器返回的，其认为客户所发邮件带有SPAM内容被拒。 |
| The Postfix program lost connection with paladin2.fici.com[123.123.123.123] while sending end of data -- message may be sent more than once | 基本上是网络问题，导致在发邮件时丢失连接。 |
| The Postfix program host mailin-03.mx.fici.com[123.123.123.123] said: 421-: (DNS:NR) http://postmaster.info.aol.com/errors/421dnsnr.html 421 SERVICE NOT AVAILABLE (in reply to end of DATA command) | 接收方要求邮局服务器要反向解析。 |
| host mx2.fici.com[123.123.123.123] said: 553 5.5.4 Host name(mail.mail155.fici.com) is not match with your ip(218.85.134.155), maybe it's bogus. (in reply to end of DATA) | 对方认为我们的IP是伪造，这是对方的设置问题，请对方把我们的IP或此域名加入白名单就行了。 |
| (hcc@fici.com>: host mx1c9.fici.com[123.123.123.123] said: 550 5.7.1 This message does not comply with required standards. (in reply to end of DATA command) | 该问题应该是网络联接有问题，导致的退信，请重发。 |
| connect to 123.123.123.123[123.123.123.123]: server > dropped connection without sending the initial SMTP greeting. | 国际间网络接口问题、连接收件人服务器发送邮件的时候，连接中断，一般是网络问题，请多试几次。 |
| host gmail-smtp-in.l.google.com[123.123.123.123] said: 551 > User not local; please try (in reply to RCPT TO command) | 发送出去的邮件被国家安全防火墙过滤而退回，请测试不用info@发送邮件是否能成功到达收件人信箱，因前段时间发现很多info@的发件人均被国家防火墙给屏蔽。 |
| [slave.mail113.fici.com.11963.1171008600] smtp session from 123.123.123.123/(null)->(null) is blocked(action:0) by antispam gateway,(block stage:1)[[Dynamic helo/IP pcd748243.netvigator.com/123.123.123.123]] [2007-02-09 16:10:00] [slave.mail113.fici.com.11963.1171008600] quit SMTP session. | 因为发件方邮局使用的是动态ip，所以被过滤，请用固定ip的邮局发送邮件就不会被过滤。 |
| Helo cirocomm.com.tw 's A or MX rec but source IP 123.123.123.123(123-123-123-123.HINET-IP.hinet.net) is dynamic. | 发件人连过来的IP跟其HELO的域名不一致，且是hinet的动态IP，系统不接受。 |
| # telnet 123.123.123.123 25 Trying 123.123.123.123... Connected to rmail-154.fici.com (123.123.123.123). Escape character is '^]'. 554 5.7.1 *.*.*.*: Connection refused. Your IP address is blocked(anti-spam). Connection closed by foreign host. | 先检查一下邮局是否有反向解析功能nslookup + 123.123.123.123 25，如果有就说明我们的IP地址被对方给屏蔽了，联系收信方的网络管理员帮忙解除屏蔽。 |
| The user does not accept email in non-Western (non-Latin) character sets. --- Below this line is a copy of the message. Received: (qmail 17475 invoked from network); 21 Mar 2007 08:57:26 -0000 Received: from pre-smtp27-01.prod.mesa1.fici.com ([123.123.123.123]) (envelope-sender ) by smtp01-02.prod.mesa1.fici.com (qmail-ldap-1.03) with SMTP for ; 21 Mar 2007 08:57:26 -0000 Received: (qmail 14651 invoked from network); 21 Mar 2007 08:57:26 -0000 Received: from unknown (HELO slave.mail175.fici.com) ([123.123.123.123]) The user does not accept email in non-Western (non-Latin) character sets. | 发件人写信时用的编码不是标准编码格式，请用标准编码编写邮件发送即可。 |
| host mail-scan.fici.com[123.123.123.123] said: 554 Service unavailable; Client host [mail.mail3.fici.com] blocked using rhsbl.ahbl.org; Domain used in spam/phish/scam, or owned by a spam source. Access is not allowed. (in reply to RCPT TO command) | 这是对方服务器封掉我们服务器mail.mail3.fici.com的域名，这是对方认为从我们服务器上投递太多的垃圾邮件过去导致被封的，让客户联系对方网管解封吧。 |
| Final-Recipient: rfc822; shirley.ying%walkersha.com._cn@walker-freight.com Action: failed Status: 5.0.0 Diagnostic-Code: X-Postfix; host webmail.fici.com[123.123.123.123] said: 554 : Recipient address rejected: Relay access denied (in reply to RCPT TO command) | 对方服务器拒绝接收Xmail邮件退信提示信息一般为:Recipient address rejected: Relay access denied或者552 Error: content rejected原因是对方邮件服务器将Xmail邮件屏蔽掉了。烦请您将退信按附件的形式转发给我们，我来做一下具体的测试，判断问题原因，之後会主动联络对方，说明我们的服务器信息并且商量问题的解决方法。同时也希望您能够使用其它的信箱向对方反映这个问题，向对方联络网管说明情况，以确保可以早日解决。 |
| host email.fici.com[123.123.123.123] said: 555 Recipient verification failed for [crafts@fici.com] (#5.1.1) (in reply to RCPT TO command) | 客户邮箱中的「我的SMTP服务要求身份验证」要选择，另外注意邮箱名为完整的邮箱名称。 |
| inal-Recipient: rfc822; lexus@fici.com Action: failed Status: 5.0.0 Diagnostic-Code: X-Postfix; host 127.0.0.1[127.0.0.1] said: 550 lexus@fici.com:user locked (in reply to end of DATA command) | 发件人被锁定直接退回去的，并不是发送给发件人服务器才退的，检查服务器查明被锁定的原因。 |
| qmail-forward: fatal: This message is looping: it already has my Delivered-To line. (#5.4.6) | 退信表明用户stephen@fici.com设置了自动转发，同时对方（转发的用户）同样自动转发给这个用户，这样的话，造成了循环，所以需要请这个用户将一方的自动转发去掉就可以了！ |
| command line usage error. Command output: sendmail: fatal: Recipient addresses must be specified on the command line or via the -t option. | 这是客户在邮局管理平台设置跟踪设置时，跟踪人地址设置为空导致的，请更改过来. 如果您按照我们页面的outlook express设置方法设置完毕後，仍然不能正常使用，那麽您就要看看outlook具体的出错信息里面的错误号是多少？根据错误号和下表进行比对，一般来说，大多数的问题都可以解决。 |
